Client Care Specialist

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  "source_hash": "b7d799205dfae753590d13c7835763d188d53c7aa61e3f33daad0930eeb92756",
  "last_changed_at": "2026-05-30T06:08:27.078Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Lake St Louis, Missouri, 63367-4402, United States",
    "city": "Lake St Louis",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
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  "salary_min": null,
  "inferred_at": "2026-06-06T10:23:20.906Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Lake St Louis, Missouri, 63367-4402, United States",
      "city": "Lake St Louis",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "48",
    "isRemote": null,
    "location": {
      "city": "Lake St Louis",
      "state": "Missouri"
    },
    "atsLocation": {
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      "state": null,
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    "departmentId": "18567",
    "locationType": "2",
    "jobOpeningName": "Client Care Specialist",
    "departmentLabel": "Client Care",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Lake St Louis",
      "state": "Missouri",
      "postalCode": "63367-4402",
      "addressCountry": "United States"
    },
    "datePosted": "2026-05-22",
    "atsLocation": {
      "city": null,
      "state": null,
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      "countryId": null
    },
    "description": "<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"color: rgb(34, 34, 34)\">Are you a customer-focused individual </span><span style=\"color: rgb(34, 34, 34)\">with healthcare experience who enjoys helping others and ensuring a great customer experience?  Do you have a background in healthcare care coordination, Veterans services, social work, care/case management, customer service, or patient advocacy? Do you enjoy working with families, care partners and customers towards common goals?</span></span></p>\n<p><br><span style=\"color: rgb(34, 34, 34); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Join our team as a Client Care Specialist and make a positive impact in the lives of veterans and their families.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Responsibilities:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Client Relationship Management</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Build strong rapport with clients through effective communication and empathy</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Actively listen to client needs and concerns </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Proactively follow up with clients to address concerns and ensure quality in-home services</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Managing incoming and outbound calls</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Documentation and Process Management </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Accurately complete detailed forms </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Ensure compliance within industry regulations</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Maintain accurate and up-to-date client records </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Maintain a high standard of quality and accuracy in all tasks </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Maintain Key Performance Metrics</span></li>\n</ul>\n<p><span style=\"color: rgb(34, 34, 34); font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Qualifications:</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Bachelors Degree in Social Work or related healthcare degree preferred</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Minimum of two years related experience in healthcare customer service, social services, care management/case management, or Veterans services.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Live in the state of Missouri, within a 50 mile radius of Lake St. Louis.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Must be able to pass a drug screen and background check. </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Ability to work in-office a minimum of 40% of each work week (a minimum of 2 days per week) </span></li>\n</ul>\n<p><span style=\"color: rgb(34, 34, 34); font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Benefits:</span></p>\n<ul>\n<li><span style=\"color: rgb(34, 34, 34); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Competitive salary and commission structure</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Comprehensive benefits package</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Opportunities for professional growth and development</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"color: rgb(34, 34, 34)\">A supportive and collaborative work environment</span><br><br></span></li>\n</ul>\n<p><span style=\"color: rgb(34, 34, 34); font-family: arial, helvetica, sans-serif; font-size: 12pt\">If you're a motivated and enthusiastic individual who wants to make a difference, we encourage you to apply.</span></p>",
    "compensation": "$18 - $20 per hour DOE",
    "departmentId": "18567",
    "locationType": "2",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Client Care Specialist",
    "departmentLabel": "Client Care",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://vcchc.bamboohr.com/careers/48",
    "employmentStatusLabel": "Full-Time"
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}