Service Advisor

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    "city": "Cochrane",
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    "country": "Canada",
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    "url": "https://careersen-fountaintire.icims.com/jobs/31246/service-advisor/job",
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    "title": "Service Advisor",
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    "datePosted": "2026-05-30T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p>Looking to grow your career in a place that values teamwork and customer service? <strong>Fountain Tire </strong>is currently hiring an <strong>Service Advisor</strong> to join our team.</p>\n<p> </p>\n<p>This role is a great opportunity for someone who enjoys helping customers, staying organized, and supporting a busy shop. You’ll work closely with your team to provide great service while learning new skills and building a strong career.</p>\n<p> </p>\n<p>Our people make the difference at Fountain Tire. We believe in good leadership, teamwork, and a safe work environment. As a vital member of our team, you will get to enjoy some great benefits:</p>\n<p> </p>\n<p><strong>What is in it for you?</strong></p>\n<ul>\n <li><strong>Competitive compensation based on experience</strong></li>\n <li><strong>Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching</strong></li>\n <li>We will develop your skills and certifications with our excellent training program & opportunity for advancement that includes the potential to enter our management training program</li>\n <li>The opportunity to work with an excellent team and great customers</li>\n <li>Regular day shifts </li>\n <li>Great discounts for you and your family on tires, parts and mechanical services</li>\n</ul>\n<p><strong>Primary Responsibilities:</strong></p>\n<ul>\n <li>Creating work orders and arranging bookings and communicating them to the technicians</li>\n <li>Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.</li>\n <li>Provide proactive calls to customers to determine their satisfaction level with the service they have received</li>\n <li>Recommend tire service, specialty tire service, wheel and mechanical service to customers</li>\n <li>Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.</li>\n <li>Keep promotional material updated in the showroom.</li>\n <li>Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site or field.</li>\n <li>Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules.</li>\n <li>Assist in inventory management through documentation processes and annual inventory counts</li>\n</ul>\n<p><strong>What does it take to get on track?</strong></p>\n<ul>\n <li>Must possess a valid driver’s license and be able to provide a satisfactory passenger or commercial Driver’s Abstract</li>\n <li>Experience in the automotive repair industry or tire industry</li>\n <li>Effective listening skills with the ability to identify customer needs and provide recommendations</li>\n <li>Working knowledge of passenger, light truck and, specialty tires and mechanical services</li>\n <li>Available for split days off and Saturday shifts</li>\n <li>Excellent customer service and a great attitude are a must</li>\n <li>A team player who takes pride in their work</li>\n</ul>\n<p>Fountain Tire offers competitive pay, strong leadership, and a chance to build your future. Apply online or in person today at 208 River Ave Cochrane, AB T4C 2C1!</p>",
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          "postalCode": "T4C 2C1",
          "addressRegion": "AB",
          "streetAddress": "208 River Avenue",
          "addressCountry": "CA",
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    "validThrough": "2027-05-30T04:00:00.000Z",
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