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PATIENT EXPERIENCE SPECIALIST - OBGYN

C155faa0 8c71 47b0 Bbaa 2b7939324014 19000101 000001 · Laurel, MS, US, Laurel, MS · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyC155faa0 8c71 47b0 Bbaa 2b7939324014 19000101 000001
TitlePATIENT EXPERIENCE SPECIALIST - OBGYN
Normalized title-
Department / team-
LocationLaurel, MS, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-12 / 2026-06-13
Changed / last seen2026-06-21 / 2026-06-21

Related slices

PageWhat it containsOpen
Company jobsActive postings from C155faa0 8c71 47b0 Bbaa 2b7939324014 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Laurel.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyC155faa0 8c71 47b0 Bbaa 2b7939324014 19000101 000001
Sourcee65703a9-be31-4862-93cd-af9e1c88ca81
ATS providerADP Workforce Now Recruiting

Description

Job Title: Patient Experience Specialist Department: OB/GYN Full Time/PRN: Full Time, Mon-Fri 8a-5p Job Summary The Patient Experience Specialist is responsible for delivering exceptional customer service through accurate patient registration and front desk operations across all South Central OB/GYN clinic locations. This role includes obtaining documentation, verifying insurance, collecting payments, and maintaining accurate patient records while interacting with patients in person and by phone. The position may require rotation between clinic locations based on operational needs. Essential Duties & Responsibilities Schedule appointments in person and by phone; Register, check-in, and check-out patients; Verify and update demographics in Cerner; Verify insurance and obtain copies of insurance cards; Obtain photo identification; Collect copays, OB deposits, surgical deposits, and outstanding balances; Post charges and payments accurately; Maintain and balance daily cash drawer; Answer incoming calls and provide assistance; Perform reminder calls; Obtain required patient forms; Scan and fax medical records; Maintain organized work environment; Collaborate with team members; Maintain HIPAA compliance; Follow organizational policies; Perform additional duties as assigned. Minimum Qualifications Ability to read, write, and follow verbal and written instructions; Basic computer skills; Strong communication and interpersonal skills; Strong organizational skills and attention to detail. Work Location Assignment This position supports all South Central OB/GYN clinic locations. A primary location will be assigned; however, employees are expected to rotate between clinics as needed based on operational demands and direction from the Clinic Manager. All candidates must be able to perform the essential functions of this position. The American with Disabilities Act (ADA) requires that reasonable accommodations be made for qualified individuals to help perform the essential functions of the position. South Central Regional Medical Center is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender, national origin, age, disability, or genetic information.

Full job record

Job ID94e18e53994c00fb915afecddcc3dc4b4fc0228b
Org IDde36da7e-9955-4c4a-8e0f-9e5f87c79fd7
Source IDe65703a9-be31-4862-93cd-af9e1c88ca81
Board IDe65703a9-be31-4862-93cd-af9e1c88ca81
Provideradp_workforcenow
Provider Job Key569680
TitlePATIENT EXPERIENCE SPECIALIST - OBGYN
Normalized Title—
Statusactive
Activeyes
Location TextLaurel, MS, US, Laurel, MS
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionMS
CityLaurel
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=c155faa0-8c71-47b0-bbaa-2b7939324014&ccId=19000101_000001&lang=en_US&type=JS&jobId=569680&jwId=9202711582236_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=c155faa0-8c71-47b0-bbaa-2b7939324014&ccId=19000101_000001&lang=en_US&type=JS&jobId=569680&jwId=9202711582236_1
First Seen At2026-06-13 13:54:46Z
Last Seen At2026-06-21 14:25:39Z
Last Checked At2026-06-21 14:25:39Z
Last Changed At2026-06-21 14:25:39Z
Inactive At—
Source Posted At2026-06-12 20:21:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=c155faa0-8c71-47b0-bbaa-2b7939324014|19000101_000001/date=2026-06-21/2026-06-21T14-25-35-847Z-aedb55c794a0c31ccd49e7b75b84623d0d573d31e062b972287ba1c1b36cc467.json
Event Fields
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  "last_changed_at": "2026-06-21T14:25:39.126Z",
  "active_status": "active"
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Parsed Structured
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Extensions
{}
Native Structured
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    "requisitionDescription": "<p style=\"margin: 13.3333px 0px 0px;padding: 0px;font-weight: bold;font-style: normal;vertical-align: baseline;background-color: transparent;color: rgb(79, 129, 189);text-align: left;text-indent: 0px;\" data-pasted=\"true\"><span style=\"margin: 0px;padding: 0px;color: rgb(79, 129, 189);font-size:17px;line-height: 25.3px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Job Title:</span></span></p><p style=\"margin: 0px 0px 13.3333px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.7px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Patient Experience Specialist&nbsp;</span></span></p><p style=\"margin: 13.3333px 0px 0px;padding: 0px;font-weight: bold;font-style: normal;vertical-align: baseline;background-color: transparent;color: rgb(79, 129, 189);text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(79, 129, 189);font-size:17px;line-height: 25.3px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Department:</span></span></p><p style=\"margin: 0px 0px 13.3333px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.7px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">OB/GYN&nbsp;</span></span></p><p style=\"margin: 13.3333px 0px 0px;padding: 0px;font-weight: bold;font-style: normal;vertical-align: baseline;background-color: transparent;color: rgb(79, 129, 189);text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(79, 129, 189);font-size:17px;line-height: 25.3px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Full Time/PRN:</span></span></p><p style=\"margin: 0px 0px 13.3333px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\">Full Time, Mon-Fri 8a-5p</p><p style=\"margin: 13.3333px 0px 0px;padding: 0px;font-weight: bold;font-style: normal;vertical-align: baseline;background-color: transparent;color: rgb(79, 129, 189);text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(79, 129, 189);font-size:17px;line-height: 25.3px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Job Summary</span></span></p><p style=\"margin: 0px 0px 13.3333px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.7px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">The Patient Experience Specialist is responsible for delivering exceptional customer service through accurate patient registration and front desk operations across all </span><span style=\"margin: 0px;padding: 0px;border-bottom: 1px solid transparent;\">South Central</span><span style=\"margin: 0px;padding: 0px;\"> OB/GYN clinic locations. This role includes obtaining documentation, verifying insurance, collecting payments, and </span><span style=\"margin: 0px;padding: 0px;\">maintaining</span><span style=\"margin: 0px;padding: 0px;\"> </span><span style=\"margin: 0px;padding: 0px;\">accurate</span><span style=\"margin: 0px;padding: 0px;\"> patient records while interacting with patients in person and by phone. The position may require rotation between clinic locations based on operational needs.</span></span></p><p style=\"margin: 13.3333px 0px 0px;padding: 0px;font-weight: bold;font-style: normal;vertical-align: baseline;background-color: transparent;color: rgb(79, 129, 189);text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(79, 129, 189);font-size:17px;line-height: 25.3px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Essential Duties &amp; Responsibilities</span></span></p><p style=\"margin: 0px 0px 13.3333px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.7px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Schedule appointments in person and by phone; Register, check-in, and check-out patients; Verify and update demographics in Cerner; Verify insurance and obtain copies of insurance cards; Obtain photo identification; Collect copays, OB deposits, surgical deposits, and outstanding balances; Post charges and payments accurately; Maintain and balance daily cash drawer; Answer incoming calls and provide assistance; Perform reminder calls; Obtain required patient forms; Scan and fax medical records; Maintain organized work environment; Collaborate with team members; Maintain HIPAA compliance; Follow organizational policies; Perform additional duties as assigned.</span></span></p><p style=\"margin: 13.3333px 0px 0px;padding: 0px;font-weight: bold;font-style: normal;vertical-align: baseline;background-color: transparent;color: rgb(79, 129, 189);text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(79, 129, 189);font-size:17px;line-height: 25.3px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Minimum Qualifications</span></span></p><p style=\"margin: 0px 0px 13.3333px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.7px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Ability to read, write, and follow verbal and written instructions; Basic computer skills; Strong communication and interpersonal skills; Strong organizational skills and attention to detail.</span></span></p><p style=\"margin: 13.3333px 0px 0px;padding: 0px;font-weight: bold;font-style: normal;vertical-align: baseline;background-color: transparent;color: rgb(79, 129, 189);text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(79, 129, 189);font-size:17px;line-height: 25.3px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Work Location Assignment</span></span></p><p style=\"margin: 0px 0px 13.3333px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.7px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">This position supports all </span><span style=\"margin: 0px;padding: 0px;border-bottom: 1px solid transparent;\">South Central</span><span style=\"margin: 0px;padding: 0px;\"> OB/GYN clinic locations. A primary location will be assigned; however, employees are expected to rotate between clinics as needed based on operational demands and direction from the Clinic Manager.</span></span></p><p style=\"margin: 0px 0px 13.3333px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><br></p><p style=\"margin: 0px 0px 13.3333px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><br></p><p style=\"margin: 0px 0px 13.3333px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.7px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">All candidates must be able to perform the essential functions of this position. The American with Disabilities Act (ADA) requires that reasonable accommodations be made for qualified individuals to help perform the essential functions of the position.</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.7px;font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\">&nbsp;<br style=\"margin: 0px;padding: 0px;\">&nbsp;<br style=\"margin: 0px;padding: 0px;\"></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.7px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">South Central Regional Medical Center is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender, national origin, age, disability, or genetic information.</span></span></p>\n",
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