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    "requisitionDescription": "<div><div><div><div style=\"font-family:'Segoe UI';font-size:14px;font-style:normal;font-weight:400;line-height:20px;\" data-pasted=\"true\"><h2>School‑Based Patient Services Representative</h2><p><strong>Hawaiʻi Island Community Health Center (HICHC)</strong><br><strong>Department:</strong> School‑Based Health<br><strong>Location:</strong> School‑Based Health Centers (Hawaiʻi Island)<br><strong>Pay:</strong> <strong>Starting at&nbsp;</strong><strong>$18.50</strong> (based on qualifications and experience)<br><strong>Status:</strong> Non‑Exempt, Full‑Time</p><div style=\"font-family:'Segoe UI';font-size:14px;font-style:normal;font-weight:400;line-height:20px;\" data-pasted=\"true\"><strong><span style=\"font-size: 18px;\">We welcome applicants who are early in their careers and motivated to learn and grow in a healthcare setting.</span></strong></div><hr><h3>About the Position</h3><p>Hawaiʻi Island Community Health Center (HICHC) is seeking a <strong>School‑Based Patient Services Representative (PSR)</strong> to join our School‑Based Health team. This is an excellent entry‑level opportunity for individuals interested in healthcare, customer service, or administrative support&mdash;especially those who enjoy working with students and families in a school setting.</p><p>The School‑Based PSR is often the <strong>first point of contact</strong> for students, parents, school staff, and visitors. In this role, you&rsquo;ll help create a welcoming, supportive environment while ensuring patients are connected to the care they need. No medical background is required&mdash;just strong communication skills, professionalism, and a willingness to learn.</p><hr><h3>Benefits Include:</h3><ul><li>Medical, dental, vision, and prescription drug insurance</li><li>Generous paid time off and paid holidays</li><li>403(b) retirement savings plan</li><li>Scrub reimbursement (up to $100/year)</li><li>Group Life Insurance, Temporary Disability Insurance (TDI), and Long‑Term Disability</li><li>Flexible Spending Accounts (FSA)</li><li>Employee Assistance Program (EAP)</li><li>AFLAC supplemental insurance</li><li>Hawaiʻi Life Flight coverage</li><li>Pet insurance options</li></ul><p>HICHC is an excellent place to begin or grow a long‑term career in healthcare administration while serving your community.</p><hr><h3>Responsibilities</h3><ul><li>Greet and check in students and patients for scheduled and walk‑in appointments</li><li>Register new patients and update demographic, health, and insurance information</li><li>Schedule, confirm, reschedule, and cancel appointments</li><li>Answer phones and route calls to appropriate staff</li><li>Maintain accurate patient records and visit documentation</li><li>Assist patients with Sliding Fee Scale applications and insurance referrals</li><li>Respond to MyChart messages, texts, and voicemails</li><li>Provide professional, friendly customer service to students, families, and school staff</li><li>Support daily clinic operations as assigned</li></ul><hr><h3>Minimum Qualifications</h3><ul><li>High school diploma or equivalent</li><li>Six months to one year of related experience (customer service, office work, reception, or similar)</li></ul><p><br></p><hr><h3>Skills Needed</h3><ul><li>Basic computer and office skills, including accurate data entry</li><li>Ability to multitask in a busy environment</li><li>Strong communication and customer service skills</li><li>Ability to follow instructions, meet deadlines, and work as part of a team</li><li>Sensitivity to diverse cultures and communities (bilingual skills are a plus)</li></ul><hr><h3>Start Your Healthcare Career with Us</h3><p>If you enjoy helping people, working with students, and being part of a mission‑driven team, we encourage you to apply. This role offers meaningful work, valuable experience, and opportunities for growth within Hawaiʻi Island Community Health Center.</p></div></div></div></div>\n",
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