People Operations Manager

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    "datePosted": "2026-02-16",
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    "description": "<p><span style=\"font-weight: bold\"><span>About UpHill</span></span><span> </span></p>\n<p><span>At UpHill, we’re on a mission to revolutionize healthcare. By developing best-practice clinical pathways and care orchestration software, we help healthcare providers and life sciences companies across Europe streamline their processes, eliminate inefficiencies, and improve care coordination. The result? Better outcomes for patients, increased capacity for health systems, and high-quality healthcare delivered more cost-effectively.</span><span> </span></p>\n<p><span>We’re not just another healthtech company. We’ve built the most compliance-ready care orchestration solution in Europe, and we’re proud of our culture of ownership, collaboration, and excellence. If you’re motivated by meaningful impact, continuous learning, and working with passionate colleagues, you might be an Uphiller.</span><span> </span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span>Your Role: </span></span></p>\n<p>The <span style=\"font-size: 12pt; font-weight: bold\">People Operations Manager </span><span style=\"font-size: 12pt\">focuses on laying a scalable foundation for the People function—critical for a company in a growth phase. It emphasizes building processes that reinforce UpHill’s mission and values: </span><span style=\"font-weight: bold\">Own the Trail</span><span style=\"font-size: 12pt\">, </span><span style=\"font-weight: bold\">Perfect Each Step</span><span style=\"font-size: 12pt\">, </span><span style=\"font-weight: bold\">Conquer the Peak and Reach New Heights</span><span style=\"font-size: 12pt\">.</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Overview</span></p>\n<p>The People Operations Manager will be UpHill’s first dedicated People leader, responsible for transforming current people practices into scalable, compliant systems that foster a culture of high impact, accountability, and excellence.</p>\n<p>This role is both <span style=\"font-weight: bold\">strategic</span> (designing systems and frameworks) and <span style=\"font-weight: bold\">hands-on operational</span> (executing day-to-day People tasks).</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Your Impact</span></p>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Organizational Design &amp; Culture:</span></span></span><span> </span></li>\n</ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span><span>Partner with leadership to translate the company's values into concrete employee behaviors and policies.</span></span><span> </span></li>\n</ul>\n</li>\n</ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span><span>Design and implement a structured </span></span><span style=\"font-weight: bold\"><span><span>performance management process</span></span></span><span><span> (e.g., quarterly/bi-annual reviews) aligned with the CEO's demand for clear context, status, and excellence.</span></span><span> </span></li>\n</ul>\n</li>\n</ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span><span>Develop career progression paths and compensation structures for all roles.</span></span><span> </span></li>\n</ul>\n</li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Compliance &amp; Administration (The Foundation):</span></span></span><span> </span></li>\n</ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span><span>Own and manage all HR operations: payroll, benefits administration, HRIS (HR Information System) management, and employee data accuracy.</span></span><span> </span></li>\n</ul>\n</li>\n</ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span><span>Ensure </span><span>UpHill</span><span> is fully compliant with all employment laws and regulations in all operating regions.</span></span><span> </span></li>\n</ul>\n</li>\n</ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span><span>Draft and update the employee handbook, policies, and employment contracts.</span></span><span> </span></li>\n</ul>\n</li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Talent Acquisition:</span></span></span><span> </span></li>\n</ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span><span>Manage the full-cycle recruitment process for all open positions, focusing on finding \"intelligent and skilled people\" who thrive with high autonomy.</span></span><span> </span></li>\n</ul>\n</li>\n</ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span><span>Create and implement a structured, informative, and </span></span><span style=\"font-weight: bold\"><span><span>objective</span></span></span><span><span> candidate interview and assessment process.</span></span><span> </span></li>\n</ul>\n</li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Employee Experience &amp; Development:</span></span></span><span> </span></li>\n</ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span><span>Design and manage a structured </span></span><span style=\"font-weight: bold\"><span><span>onboarding process</span></span></span><span><span> that enables high autonomy from day one.</span></span><span> </span></li>\n</ul>\n</li>\n</ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span><span>Manage employee relations, providing guidance to managers and employees on sensitive issues.</span></span><span> </span></li>\n</ul>\n</li>\n</ul>\n<p><span style=\"font-weight: bold\"><span><span>What<span> </span></span><span>you’ll</span><span><span> </span>need to succeed</span></span></span><span> </span></p>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Entrepreneurial &amp; Builder Mindset:</span></span></span><span><span> Proven experience in building and </span><span>optimizing</span><span> HR/People processes from scratch in a rapid-growth environment (e.g., 50–150 employees).</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Assertive &amp; Objective Communicator:</span></span></span><span><span> Ability to deliver </span></span><span style=\"font-weight: bold\"><span><span>clear, candid, and structured</span></span></span><span><span> feedback and advice to employees and the CEO, valuing </span><span>facts</span><span> and data over ambiguity.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>High Accountability &amp; Autonomy:</span></span></span><span><span> </span><span>Doesn't</span><span> need micromanagement; is expected to follow through, raise red flags with proposed solutions, and handle complex situations with minimal oversight.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Data-Driven:</span></span></span><span><span> </span><span>Proficiency</span><span> in using HR metrics (e.g., retention, time-to-hire, </span><span>eNPS</span><span>) to inform strategic decision-making and ensure excellence.</span></span><span> </span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><br></span></p>\n<p><span style=\"font-weight: bold\"><span>What You’ll Get</span></span><span> </span></p>\n<ul>\n<li><span>Be part of a mission-driven team shaping the future of healthcare</span><span> </span></li>\n</ul>\n<ul>\n<li><span>Competitive salary</span><span> </span></li>\n</ul>\n<ul>\n<li><span>Flexible work options</span><span> </span></li>\n</ul>\n<ul>\n<li><span>Comprehensive health insurance</span><span> </span></li>\n</ul>\n<ul>\n<li><span>Top-tier equipment – new PC plus budget for peripherals</span><span> </span></li>\n</ul>\n<ul>\n<li><span>A no-BS culture built on trust, impact, and collaboration</span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span>Ready to support the transformation of healthcare with us?</span></span><span> <br></span><span>Apply now and become an Uphiller!</span><span> </span></p>",
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