Operations Supervisor

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  "source_hash": "d8ef8c48ca07089ab0409691d25568c7d058178c505118e3efb41ef87ebceb5f",
  "last_changed_at": "2026-06-11T08:44:56.197Z",
  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Charleston, SC 29406; Charleston, SC 29401; 2060 Northbrook Blvd, Charleston, SC, 29406, USA",
    "city": "Charleston",
    "region": "SC",
    "country": "United States",
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{
  "detail": {
    "city": "Charleston",
    "jobId": 123872,
    "level": "Experienced",
    "endDate": "",
    "legalId": 6,
    "isHotJob": false,
    "jobShift": "",
    "jobTitle": "Operations Supervisor",
    "location": "Charleston, SC 29406",
    "startDate": "",
    "clientCode": "13768",
    "remoteType": "",
    "description": "<p style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Definition:</span></span></span></b></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Responsible for recruiting, screening, hiring and orienting all field staff.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Responsible for evaluating, coaching and disciplining all field staff.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Responsible for developing and staffing master schedule, including call in/fill in.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Responsible for tracking, monitoring and submitting payroll per company policy.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Receives and resolves any field crew questions, concerns or issues regarding pay, benefits or other personnel issues.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Directs and leads support staff in inventorying, ordering, receiving, stocking and issuing medical, office and shop equipment and supplies.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Directs and leads outside vendors, fleet maintenance staff and support staff in preforming preventive maintenance, repairs, cleaning and inspecting all fleet vehicles.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Ensures that all field staff maintain appropriate certification and licensure for their position.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Ensures that all field staff maintain a high level of customer service when dealing with patients, patient families, co-responders, other healthcare providers and the general public.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Assists Medical Director, quality improvement and billing support staff in evaluation, training and follow up with field crews in protocol compliance and field documentation.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Assists Director of Operations in ensuring that all operations are in full compliance with all local, state and federal regulations regarding the ordering, storage, use and record keeping of controlled substances. </span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Assists Director of Operations in ensuring that operations are in full compliance with all local, state and federal contracts, regulations and ordinances.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Performs other duties related to management and administrative functions as directed. </span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:8px;\">&nbsp;</p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Specific Duties:</span></span></span></b></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:31px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Demonstrates complete knowledge, understanding and compliance of company policies and procedures.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Directs and supervises field crews to ensure that ambulance and all equipment is ready for use at the beginning of each shift and after every call. </span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Directs and supervises field crews to ensure security of buildings, vehicles, equipment, medications and all other company property.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Performs daily inspections of base and/or station for cleanliness. Directs and supervises field crews to perform appropriate housekeeping duties.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Responsible for recruiting, screening, hiring and orienting all field staff.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Responsible for evaluating, coaching and disciplining all field staff.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Responsible for developing and staffing master schedule, including call in/fill in.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Responsible for tracking, monitoring and submitting payroll per company policy.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Receives and resolves any field crew questions, concerns or issues regarding pay, benefits or other personnel issues.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Directs and leads support staff in inventorying, ordering, receiving, stocking and issuing medical, office and shop equipment and supplies.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Directs and leads outside vendors, fleet maintenance staff and support staff in preforming preventive maintenance, repairs, cleaning and inspecting all fleet vehicles.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Ensures that all field staff maintain appropriate certification and licensure for their position.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Ensures that all field staff maintain a high level of customer service when dealing with patients, patient families, co-responders, other healthcare providers and the general public.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Assists Vice President of Operations in ensuring that all operations are in full compliance with all local, state and federal regulations regarding the ordering, storage, use and record keeping of controlled substances. </span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Assists Medical Director, quality improvement and billing support staff in evaluation, training and follow up with field crews in protocol compliance and field documentation.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Assists Vice President of Operations in ensuring that operation is in compliance with all local, state and federal regulations and ordinances.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Maintains security and privacy of all company and patient information at all times in accordance HIPPA and all other local, state and federal regulations.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">When necessary and appropriate, acts as a team leader in dealing with emergency and non-emergency situations, directing and supervising other members of the emergency medical care team.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Performs duties related to public relations and community education programs sponsored by company.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Accepts responsibility for recertification as an EMT and for other required license&rsquo;s and certifications as required by company, local, regional, and state policies, regulations or laws.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Supported by Field Supervisors and other support staff handles administrative tasks such as dealing with vehicle breakdowns, vehicle accidents, employee injuries, patient injuries, supply requests, general housekeeping activities, etc.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Addresses field crews questions, concerns or issues regarding pay, benefits or other personnel issues.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Assists Quality Improvement and Billing support staff in evaluation, training and follow up with field crews in protocol compliance and field documentation.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Reports to assigned shifts on time, properly groomed in uniform and on time unless the proper notification has been made. Remains on-duty and in proper uniform until properly relieved.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">At all times sets an example of professionalism and leadership for others to follow. Places patient care excellence and safety above all else.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Performs other duties as directed by management.</span></span></span></span></span></span></span></span></li>\r\n</ul>\r\n",
    "jobCategory": "Certified EMS Professionals ",
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    "positionType": "Port City Ambulance",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Operations Supervisor\",\"identifier\":\"J13768123872\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/1AB3DAD40B6CB1B8A38B904B69BE3810/jobs/123872\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=1AB3DAD40B6CB1B8A38B904B69BE3810\",\"datePosted\":\"2026-06-10\",\"description\":\"Job DetailsLevel: ExperiencedJob Location: Charleston, SC 29406Position Type: Port City AmbulanceJob Category: Certified EMS Professionals Definition:\\r\\n\\r\\n\\r\\n\\tResponsible for recruiting, screening, hiring and orienting all field staff.\\r\\n\\tResponsible for evaluating, coaching and disciplining all field staff.\\r\\n\\tResponsible for developing and staffing master schedule, including call in/fill in.\\r\\n\\tResponsible for tracking, monitoring and submitting payroll per company policy.\\r\\n\\tReceives and resolves any field crew questions, concerns or issues regarding pay, benefits or other personnel issues.\\r\\n\\tDirects and leads support staff in inventorying, ordering, receiving, stocking and issuing medical, office and shop equipment and supplies.\\r\\n\\tDirects and leads outside vendors, fleet maintenance staff and support staff in preforming preventive maintenance, repairs, cleaning and inspecting all fleet vehicles.\\r\\n\\tEnsures that all field staff maintain appropriate certification and licensure for their position.\\r\\n\\tEnsures that all field staff maintain a high level of customer service when dealing with patients, patient families, co-responders, other healthcare providers and the general public.\\r\\n\\tAssists Medical Director, quality improvement and billing support staff in evaluation, training and follow up with field crews in protocol compliance and field documentation.\\r\\n\\tAssists Director of Operations in ensuring that all operations are in full compliance with all local, state and federal regulations regarding the ordering, storage, use and record keeping of controlled substances. \\r\\n\\tAssists Director of Operations in ensuring that operations are in full compliance with all local, state and federal contracts, regulations and ordinances.\\r\\n\\tPerforms other duties related to management and administrative functions as directed. \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSpecific Duties:\\r\\n\\r\\n\\r\\n\\tDemonstrates complete knowledge, understanding and compliance of company policies and procedures.\\r\\n\\tDirects and supervises field crews to ensure that ambulance and all equipment is ready for use at the beginning of each shift and after every call. \\r\\n\\tDirects and supervises field crews to ensure security of buildings, vehicles, equipment, medications and all other company property.\\r\\n\\tPerforms daily inspections of base and/or station for cleanliness. Directs and supervises field crews to perform appropriate housekeeping duties.\\r\\n\\tResponsible for recruiting, screening, hiring and orienting all field staff.\\r\\n\\tResponsible for evaluating, coaching and disciplining all field staff.\\r\\n\\tResponsible for developing and staffing master schedule, including call in/fill in.\\r\\n\\tResponsible for tracking, monitoring and submitting payroll per company policy.\\r\\n\\tReceives and resolves any field crew questions, concerns or issues regarding pay, benefits or other personnel issues.\\r\\n\\tDirects and leads support staff in inventorying, ordering, receiving, stocking and issuing medical, office and shop equipment and supplies.\\r\\n\\tDirects and leads outside vendors, fleet maintenance staff and support staff in preforming preventive maintenance, repairs, cleaning and inspecting all fleet vehicles.\\r\\n\\tEnsures that all field staff maintain appropriate certification and licensure for their position.\\r\\n\\tEnsures that all field staff maintain a high level of customer service when dealing with patients, patient families, co-responders, other healthcare providers and the general public.\\r\\n\\tAssists Vice President of Operations in ensuring that all operations are in full compliance with all local, state and federal regulations regarding the ordering, storage, use and record keeping of controlled substances. \\r\\n\\tAssists Medical Director, quality improvement and billing support staff in evaluation, training and follow up with field crews in protocol compliance and field documentation.\\r\\n\\tAssists Vice President of Operations in ensuring that operation is in compliance with all local, state and federal regulations and ordinances.\\r\\n\\tMaintains security and privacy of all company and patient information at all times in accordance HIPPA and all other local, state and federal regulations.\\r\\n\\tWhen necessary and appropriate, acts as a team leader in dealing with emergency and non-emergency situations, directing and supervising other members of the emergency medical care team.\\r\\n\\tPerforms duties related to public relations and community education programs sponsored by company.\\r\\n\\tAccepts responsibility for recertification as an EMT and for other required license&rsquo;s and certifications as required by company, local, regional, and state policies, regulations or laws.\\r\\n\\tSupported by Field Supervisors and other support staff handles administrative tasks such as dealing with vehicle breakdowns, vehicle accidents, employee injuries, patient injuries, supply requests, general housekeeping activities, etc.\\r\\n\\tAddresses field crews questions, concerns or issues regarding pay, benefits or other personnel issues.\\r\\n\\tAssists Quality Improvement and Billing support staff in evaluation, training and follow up with field crews in protocol compliance and field documentation.\\r\\n\\tReports to assigned shifts on time, properly groomed in uniform and on time unless the proper notification has been made. 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