Room Attendant (Casual)

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    "city": "Lahaina",
    "region": "HI",
    "country": "United States",
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  "salary_period": "hour",
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  "salary_currency": "USD"
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    "title": "Room Attendant (Casual)",
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    "datePosted": "2026-05-14T04:00:00.000Z",
    "description": "<h2>Compensation Type</h2>Hourly\n<h2>Highgate Hotels</h2>\n<p>Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.</p>\n<p> </p>\n<p>With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.</p>\n<p> </p>\n<p>With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com</p>\n<h2>Overview</h2>\n<p>The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.</p>\n<p> </p>\n<p>Location: </p>\n<p>Royal Lahaina Resort & Bungalows</p>\n<p>2780 Kekaa Dr, Lahaina, HI 96761</p>\n<p> </p>\n<p> </p>Royal Lahaina Resort is a beachfront resort located on the world-famous Kaʻanapali Beach, offering guests an authentic Hawaiian experience with stunning ocean views, lush tropical grounds, and a welcoming island atmosphere. Our team takes pride in providing exceptional service while honoring the culture, history, and natural beauty of Maui. We offer a supportive work environment where associates are valued, respected, and encouraged to grow.\n<h2>Responsibilities</h2>\n<p><u>Fundamental Requirements</u>:</p>\n<ul>\n <li>Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.</li>\n <li>Thoroughly clean guestrooms according to standards.</li>\n <li>Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.</li>\n <li>Remove all trash and dirty linen from guestrooms and hallways.</li>\n <li>Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable).</li>\n <li>Restock housekeeping cleaning cart for next day's use. </li>\n <li>Replenish chemical bottles.</li>\n <li>Clean room with the door closed according to standards, unless requested to do otherwise by the guest.</li>\n <li>Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.</li>\n <li>Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.</li>\n <li>Handle items for “Lost and Found” according to the standards.</li>\n <li>Ensure overall guest satisfaction.</li>\n</ul>\n<h2>Qualifications</h2>\n<p><u>Education & Experience:</u>  </p>\n<ul>\n <li>High School diploma or equivalent and/or experience in a hotel or a related field preferred.</li>\n</ul>\n<p><u>Physical requirements</u>:</p>\n<ul>\n <li>Flexible and long hours sometimes required.</li>\n <li>Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.</li>\n <li>Ability to stand during entire shift.</li>\n</ul>\n<h2><u>General Requirements:</u></h2>\n<ul>\n <li>Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.</li>\n <li>Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.</li>\n <li>Must be able to multitask and prioritize departmental functions to meet deadlines.</li>\n <li>Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.</li>\n <li>Attend all hotel required meetings and trainings.</li>\n <li>Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.</li>\n <li>Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.</li>\n <li>Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.</li>\n <li>Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.</li>\n <li>Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.</li>\n <li>Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.</li>\n <li>Must be able to cross-train in other hotel related areas.</li>\n <li>Must be able to maintain confidentiality of information.</li>\n <li>Must be able to show initiative, including anticipating guest or operational needs.</li>\n <li>Perform other duties as requested by management.</li>\n <li>Maintain a warm and friendly demeanor at all times.</li>\n</ul>",
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          "postalCode": "96761",
          "addressRegion": "HI",
          "streetAddress": "2780 Kekaa Drive",
          "addressCountry": "US",
          "addressLocality": "Lahaina",
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    "validThrough": "2027-05-14T04:00:00.000Z",
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      "name": "Royal Lahaina Resort",
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    "occupationalCategory": "Housekeeping"
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