Outreach Crisis Specialist (Baldwin)

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    "title": "Outreach Crisis Specialist (Baldwin)",
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    "datePosted": "2026-05-20T04:00:00.000Z",
    "description": "<h2>Responsibilities</h2>\n<p>Clinical Responsibilities:</p>\n<ul>\n <li>Responds in a timely manner to crisis calls</li>\n <li>Leads in the initiating and implementing the services of the crisis team</li>\n <li>Makes face to face visits when calls come into Access To Care or the Outreach Liaison</li>\n <li>Provides services in the community, consumer’s homes, etc.</li>\n <li>Demonstrates the ability to recognize the elements of a crisis state and knows how to deescalate or resolve the situation</li>\n <li>Effectively determines the level of response needed in crisis situations</li>\n <li>Transports consumers to services on a limited basis.</li>\n <li>Educates families on de-escalating crisis situations including but not limited to safety plans</li>\n <li>Collaborates with Access To Care and other members of AltaPointe to help with placement of consumers in services when necessary</li>\n <li>Follows up with consumers that are in AltaPointe’s Adult Outpatient Programs who may be decompensating or at high risk.</li>\n <li>Travels to consumers’ homes to ensure medication compliance as needed</li>\n <li>Utilizes appropriate communication methods to ensure appropriate communication with individual consumers’ treatment teams</li>\n <li>Handles and triages calls from multiple referral sources</li>\n <li>Able to assess for medical needs and help seek treatment as appropriate</li>\n <li>Assist in securing emergency medical services or law enforcement if needed</li>\n <li>Provides effective clinical assessment of the consumer as needed</li>\n <li>Utilizes assessment data to support a DSM IV diagnosis as needed</li>\n <li>Formulates appropriate treatment plan along with consumer and families, as appropriate</li>\n <li>Provides individual, group, and family therapy, utilizing basic therapeutic models and theories according to consumer needs as stated in the treatment plan as needed</li>\n <li>Effectively collaborates with the treatment team members, law enforcement, emergency medical services, court personnel and outside sources in the delivery of clinical services</li>\n <li>Advocates on behalf of the consumer to secure community resources</li>\n <li>Evaluates the consumer for discharge planning or movement to a less restrictive environment</li>\n <li>Adheres to professional code of ethics</li>\n <li>Effectively demonstrates the application of adult specific competencies</li>\n</ul>\n<p> </p>\n<p>Supervision and Consultation:</p>\n<ul>\n <li>Seeks clinical supervision and consultation as needed</li>\n <li>Accepts and employs suggestions for improvement</li>\n <li>Actively works to enhance clinical skills</li>\n</ul>\n<p> </p>\n<p>Clinical Record Keeping:</p>\n<ul>\n <li>Documents in a timely fashion per AltaPointe policy</li>\n <li>Learns and utilizes Avatar electronic health record appropriately</li>\n <li>Documents in detail the resolutions of crisis situations and linkage to appropriate follow up sources.</li>\n <li>Documents all services provided before the completion of the shift.</li>\n <li>Documents appropriate, complete, and clinically comprehensive mental health assessments</li>\n <li>Documents measurable and specific goals in the treatment plan</li>\n <li>Documents in a clear and concise manner, types of consumer problems, treatment goals addressed, services, and techniques used</li>\n <li>Documents case disposition, case closings, follow-up and referrals</li>\n <li>Documents legibly’</li>\n</ul>\n<p> </p>\n<p>Case Load Management:</p>\n<ul>\n <li>Effectively manages caseload based on consumer needs</li>\n <li>Meets AltaPointe productivity standards</li>\n <li>Monitors caseload for accuracy</li>\n</ul>\n<p> </p>\n<p>Courteous and respectful attitudes towards consumers, visitors and co-workers:</p>\n<ul>\n <li>Treats consumers with care, dignity and compassion</li>\n <li>Respects consumer’s privacy and confidentiality</li>\n <li>Is pleasant and cooperative with others</li>\n <li>Assists consumers as needed</li>\n <li>Personal values do not inhibit ability to relate and care for others</li>\n <li>Is sensitive to the consumer’s needs, expectations and individual differences</li>\n <li>Is gentle and calm with consumers, families, and other agencies</li>\n</ul>\n<p> </p>\n<p>Administrative and Other Related Duties as Assigned:</p>\n<ul>\n <li>Actively participates in Performance Improvement activities</li>\n <li>Actively participates in AltaPointe committees as required</li>\n <li>Completes assigned tasks in a timely manner</li>\n <li>Accesses appropriate community resources according to consumer needs</li>\n <li>Follows AltaPointe policies and procedures</li>\n <li>Maintains current license and requirements for renewals (i.e. CEU’s), if applicable, and attends to required in-services and workshops</li>\n <li>Keeps To Do list on Avatar maintained appropriately</li>\n <li>Participates in ongoing staff education trainings</li>\n</ul>\n<h2>Qualifications</h2>\n<p>Master’s degree in a mental health discipline, or RN, or LPN, or Certified Peer Specialist with 2 or more years’ experience working with psychiatric disorders or crisis situations.   </p>\n<p> </p>\n<p> Knowledge in adult specialty, outlined below, to be attained within (6) six months of employment.</p>\n<ul>\n <li>Knowledge of psychiatric disorders in the adult population</li>\n <li>Basic knowledge of the nature of addiction for referral purposes</li>\n <li>Basic knowledge of Senior Adult issues for referral purposes</li>\n <li>Knowledge of cultural diversity</li>\n <li>Knowledge of behavior management, crisis intervention and interventions common to acute psychotic consumers, as well as, to non-violent crisis intervention practice</li>\n <li>Knowledge of psychiatric rehabilitation principles</li>\n <li>Knowledge of educational methods appropriate to adults with severe and persistent psychiatric disorders</li>\n <li>Knowledge of AltaPointe services and continuum of care</li>\n <li>Knowledge of appropriate services codes and billing procedures</li>\n <li>Knowledge of community resources</li>\n</ul>",
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