Office Manager/Financial Coordinator

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          "text": "<p><strong>&#xa0;</strong></p><p><strong>About the Role</strong></p><p>We are seeking a strong, organized, and people-focused <strong>Office Manager / Financial Coordinator</strong> to support the overall operations and financial performance of our orthodontic practice.</p><p>This is a unique opportunity to lead both practice operations and financial coordination, ensuring a seamless experience for patients while driving efficiency, accountability, and team performance.</p><p>The ideal candidate brings both:</p><ul><li>A confident leadership presence with the ability to guide a team and manage operations</li><li>A detail-oriented approach to financial coordination, supporting patients with clarity and compassion</li></ul><p><strong>Key Responsibilities</strong></p><p><strong>Practice Operations &amp; Leadership</strong></p><ul><li>Oversee daily operations to ensure a smooth, efficient, and positive patient experience</li><li>Support scheduling optimization, patient flow, and overall office performance</li><li>Lead, coach, and support team members in alignment with practice expectations</li><li>Partner with the doctor and EPIC4 leadership on performance, staffing, and growth initiatives</li></ul><p><strong>Financial Coordination &amp; Revenue Cycle</strong></p><ul><li>Verify insurance eligibility and benefits for scheduled patients</li><li>Present treatment plans, explain financial options, and review patient responsibilities</li><li>Manage billing, insurance claims, and collections processes</li><li>Follow up on outstanding claims and ensure timely resolution</li><li>Maintain accurate financial records and account reconciliation</li></ul><p><strong>Team &amp; Patient Experience</strong></p><ul><li>Foster a positive, professional, and team-oriented culture</li><li>Address patient questions and concerns with empathy and clarity</li><li>Ensure patients feel confident and informed about their care and financial options</li></ul><p><strong>Compliance &amp; Administration</strong></p><ul><li>Ensure adherence to HIPAA, OSHA, and practice policies</li><li>Support reporting, documentation, and operational processes</li><li>Act as a liaison between the practice and EPIC4 support teams</li></ul><p>&#xa0;</p><p>&#xa0;</p>",
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          "text": "<p>Orthodontic Specialists of Seguin and San Marcos, led by Dr. Clark Colville, is dedicated to creating healthy, beautiful smiles for patients of all ages. With over three decades of experience, the practice combines advanced orthodontic technology with a strong commitment to exceptional patient care.</p><p>Our team is focused on delivering high-quality care, maintaining efficient scheduling, and creating a positive, welcoming experience for every patient. With locations in Seguin and San Marcos, we are continuing to grow and invest in building a strong, collaborative team.</p><p>&#xa0;</p><p>&#xa0;</p>",
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