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Learning & Development - Yardi Systems Trainer

Pratumco · Gaithersburg, MD, 20878 · Remote · Active · JazzHR / ApplyToJob

Job facts

FieldValue
CompanyPratumco
TitleLearning & Development - Yardi Systems Trainer
Normalized title-
Department / team-
LocationGaithersburg, MD, United States
Work modelRemote / Remote
Employment typeFull Time
SalaryUSD
Statusactive
ATS providerJazzHR / ApplyToJob
Posted / first seen2026-05-21 / 2026-05-30
Changed / last seen2026-05-30 / 2026-06-06

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Linked records

CompanyPratumco
Source6323a3fe-bb84-498a-99ae-001223367cff
ATS providerJazzHR / ApplyToJob

Description

LEARNING & DEVELOPMENT AND YARDI SYSTEMS TRAINER Position Summary We are seeking an experienced and motivated Learning & Development and Yardi Systems Trainer to support training, operational consistency, and employee development across a multifamily affordable housing portfolio. This role will focus heavily on in-person training, systems education, leasing operations, affordable housing compliance workflows, and operational process improvement, with a deep emphasis on the effective use of Yardi Voyager Affordable Housing modules and related property management technologies. The ideal candidate will have a strong background in affordable multifamily property management and extensive hands-on experience with Affordable Housing functionality within Yardi Voyager, including HUD, LIHTC, Section 8, TRACS, certifications, recertifications, and resident processing workflows. This position requires a highly interactive individual who is comfortable conducting classroom-style training, onsite operational coaching, and hands-on systems instruction within both corporate and community environments. This role will partner closely with Operations, Compliance, Accounting, IT, and Support Services teams to assist with onboarding, employee development, Affordable Yardi systems adoption, operational standardization, and the creation of training materials and standard operating procedures. This is not a remote position.  This role requires residency in the Washington, DC metropolitan region and will work in-office from the company's Gaithersburg, MD headquarters location. Essential Duties & Responsibilities Learning & Development Deliver engaging in-person, instructor-led training sessions for onsite and corporate staff with a strong focus on Affordable Housing operations and Yardi systems utilization. Conduct onboarding and ongoing development training for leasing professionals, assistant managers, property managers, compliance staff, maintenance teams, and corporate personnel. Provide hands-on coaching and operational support in both classroom and onsite environments. Reinforce company policies, affordable housing operational procedures, customer service standards, and leasing expectations. Assist with employee development initiatives and ongoing operational education programs. Support the rollout of new operational initiatives, process improvements, and companywide training programs related to Affordable Housing operations and Yardi workflows. Affordable Yardi Systems Training Train employees extensively on Yardi Voyager Affordable Housing modules and operational workflows. Provide hands-on systems training for both site operations and corporate operations teams. Assist with Affordable Yardi implementations, workflow enhancements, system upgrades, and operational process changes. Train staff on Affordable Housing workflows including: HUD certifications and recertifications LIHTC processing Section 8 and PBV/PBV workflows 50059 processing TRACS submissions and corrections Interim recertifications Resident move-ins and move-outs Utility allowance processing Resident ledgers and Accounts Receivable Affordable waiting list management Compliance-related reporting and audits Work order and maintenance workflows Vendor and purchase order workflows Partner with Operations, Compliance, Accounting, and IT teams to identify training gaps and improve Affordable Yardi utilization and operational consistency across the portfolio. Assist teams with troubleshooting workflow and process-related issues within Affordable Yardi. Leasing & Operational Excellence Conduct training focused on leasing performance, resident experience, affordable housing customer service, and operational excellence. Train teams on leasing techniques, applicant processing, follow-up strategies, lead conversion, and resident retention practices. Reinforce Fair Housing compliance and professional communication standards. Assist operational teams with improving workflow efficiency and consistency across affordable housing operations. Participate in site visits and operational reviews to identify additional training opportunities and operational gaps. SOP & Training Material Development Develop and maintain SOPs, training manuals, quick-reference guides, workflow documents, and learning materials. Develop and implement comprehensive Yardi Voyager Affordable Housing training manuals for both site operations and corporate operations teams. Create standardized operational training processes to improve consistency throughout the portfolio. Develop training materials specifically related to Affordable Housing workflows, compliance processes, certifications, recertifications, and Yardi best practices. Update training materials regularly to reflect system changes, HUD updates, operational changes, and compliance requirements. Assist with maintaining centralized training resources and knowledge libraries. Affordable Housing & Compliance Support Support training efforts related to affordable housing operations and compliance requirements. Educate staff on HUD, LIHTC, Section 8, HOME, TRACS, and recertification processes within Affordable Yardi. Reinforce operational best practices, compliance readiness standards, and audit preparedness. Assist teams with understanding Affordable Housing compliance workflows within Yardi Voyager. Support operational consistency across the portfolio related to certifications, voucher processing, resident files, and compliance procedures. Qualifications Education & Experience Bachelor’s degree preferred in Business, Education, Property Management, Human Resources, or related field.  Degree not required; job experience applicable as substitution. Minimum of 3–5 years of multifamily property management industry experience required. Previous experience in training, learning & development, operational support, or leasing preferred. Experience developing and facilitating in-person classroom and onsite operational training sessions strongly preferred.  Ability to expertly use Microsoft Teams to reach remote attendees. Must have strong hands-on experience with Yardi Voyager Affordable Housing functionality and workflows. Must possess working knowledge of HUD, LIHTC, Section 8, TRACS, certifications, recertifications, and affordable housing compliance processes. Experience working within affordable housing and mixed-income communities strongly preferred. Knowledge, Skills & Abilities Strong knowledge of multifamily affordable housing operations and leasing practices. Advanced Yardi Voyager system capabilities, including the understanding of Affordable Housing functionality within Yardi Voyager. Strong understanding of HUD, LIHTC, Section 8, TRACS, utility allowances, and recertification processes. Excellent presentation, facilitation, and public speaking skills. Comfortable conducting live classroom training and onsite operational coaching. Strong written and verbal communication skills. Ability to create professional training documentation and operational materials. Strong organizational, time management, and problem-solving abilities. Ability to work independently while managing multiple projects and priorities. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, etc.) and virtual training platforms. Preferred Systems Experience Experience with the following platforms is preferred: Yardi RentCafe Yardi Maintenance IQ VendorCafe Power BI Preferred Certifications HCCP COS CAM NALP or equivalent industry certifications Work Environment & Expectations This position is in-office and requires a consistent onsite presence. Frequent travel throughout the portfolio is required to conduct onsite training and operational support.  Travel could include multi-day/overnight and out-of-state travel. Candidate must be comfortable facilitating live classroom-style training sessions and hands-on operational coaching. Occasional evening or overnight travel may be required based on operational needs. Exceptional verbal and written communication skills in English.  Bilingual Spanish is a plus. Key Competencies Affordable Yardi Systems Training Affordable Housing Operations In-Person Training & Facilitation Leasing & Customer Service Excellence Operational Process Improvement Coaching & Employee Development Communication & Presentation Skills Team Collaboration Organizational Effectiveness Problem Solving & Critical Thinking Adaptability & Initiative This role is exempt and has an anticipated annualized base salary range of $95k-$115k for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.  This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors.  Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 1 week sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website.  To learn more about our company and our benefits, go to: https://pratumco.com/careers/ Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer. #ZR

Full job record

Job ID93ea63ce33a43d781aff5cd2f75f1396d96900e0
Org ID87bb2a9e-e2cd-4264-be9f-b4f5f60229c0
Source ID6323a3fe-bb84-498a-99ae-001223367cff
Board ID6323a3fe-bb84-498a-99ae-001223367cff
Providerjazzhr
Provider Job KeyzhwIhn9oYE
TitleLearning & Development - Yardi Systems Trainer
Normalized Title—
Statusactive
Activeyes
Location TextGaithersburg, MD, 20878
Department—
Team—
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionMD
CityGaithersburg
Salary RawUSD
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://pratumco.com/apply/zhwIhn9oYE/Learning-Development-Yardi-Systems-Trainer
Apply URLhttps://pratumco.com/apply/zhwIhn9oYE/Learning-Development-Yardi-Systems-Trainer
First Seen At2026-05-30 05:52:36Z
Last Seen At2026-06-06 20:29:57Z
Last Checked At2026-06-06 20:29:57Z
Last Changed At2026-05-30 05:52:36Z
Inactive At—
Source Posted At2026-05-21 00:00:00Z
Source Updated At—
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    "description_html": "<span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:18px;\">LEARNING & DEVELOPMENT AND YARDI SYSTEMS TRAINER</span><br><br>Position Summary</b></span></span></span><br><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">We are seeking an experienced and motivated Learning & Development and Yardi Systems Trainer to support training, operational consistency, and employee development across a multifamily affordable housing portfolio. This role will focus heavily on in-person training, systems education, leasing operations, affordable housing compliance workflows, and operational process improvement, with a deep emphasis on the effective use of Yardi Voyager Affordable Housing modules and related property management technologies.</span></span><br><br><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">The ideal candidate will have a strong background in affordable multifamily property management and extensive hands-on experience with Affordable Housing functionality within Yardi Voyager, including HUD, LIHTC, Section 8, TRACS, certifications, recertifications, and resident processing workflows. This position requires a highly interactive individual who is comfortable conducting classroom-style training, onsite operational coaching, and hands-on systems instruction within both corporate and community environments.</span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:14px;\">This role will partner closely with Operations, Compliance, Accounting, IT, and Support Services teams to assist with onboarding, employee development, Affordable Yardi systems adoption, operational standardization, and the creation of training materials and standard operating procedures.</span></span></span></span><br><br>This is not a remote position.  This role requires residency in the Washington, DC metropolitan region and will work in-office from the company's Gaithersburg, MD headquarters location.<br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Essential Duties & Responsibilities</b></span></span></span><br><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Learning & Development</span></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Deliver engaging in-person, instructor-led training sessions for onsite and corporate staff with a strong focus on Affordable Housing operations and Yardi systems utilization.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Conduct onboarding and ongoing development training for leasing professionals, assistant managers, property managers, compliance staff, maintenance teams, and corporate personnel.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Provide hands-on coaching and operational support in both classroom and onsite environments.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Reinforce company policies, affordable housing operational procedures, customer service standards, and leasing expectations.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Assist with employee development initiatives and ongoing operational education programs.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Support the rollout of new operational initiatives, process improvements, and companywide training programs related to Affordable Housing operations and Yardi workflows.</span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Affordable Yardi Systems Training</b></span></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Train employees extensively on Yardi Voyager Affordable Housing modules and operational workflows.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Provide hands-on systems training for both site operations and corporate operations teams.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Assist with Affordable Yardi implementations, workflow enhancements, system upgrades, and operational process changes.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Train staff on Affordable Housing workflows including:</span></span></span><ul style=\"list-style-type:circle;\"><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">HUD certifications and recertifications</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">LIHTC processing</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Section 8 and PBV/PBV workflows</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">50059 processing</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">TRACS submissions and corrections</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Interim recertifications</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Resident move-ins and move-outs</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Utility allowance processing</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Resident ledgers and Accounts Receivable</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Affordable waiting list management</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Compliance-related reporting and audits</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Work order and maintenance workflows</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Vendor and purchase order workflows</span></span></span></li></ul></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Partner with Operations, Compliance, Accounting, and IT teams to identify training gaps and improve Affordable Yardi utilization and operational consistency across the portfolio.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Assist teams with troubleshooting workflow and process-related issues within Affordable Yardi.</span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Leasing & Operational Excellence</b></span></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Conduct training focused on leasing performance, resident experience, affordable housing customer service, and operational excellence.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Train teams on leasing techniques, applicant processing, follow-up strategies, lead conversion, and resident retention practices.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Reinforce Fair Housing compliance and professional communication standards.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Assist operational teams with improving workflow efficiency and consistency across affordable housing operations.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Participate in site visits and operational reviews to identify additional training opportunities and operational gaps.</span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>SOP & Training Material Development</b></span></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Develop and maintain SOPs, training manuals, quick-reference guides, workflow documents, and learning materials.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Develop and implement comprehensive Yardi Voyager Affordable Housing training manuals for both site operations and corporate operations teams.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Create standardized operational training processes to improve consistency throughout the portfolio.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Develop training materials specifically related to Affordable Housing workflows, compliance processes, certifications, recertifications, and Yardi best practices.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Update training materials regularly to reflect system changes, HUD updates, operational changes, and compliance requirements.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Assist with maintaining centralized training resources and knowledge libraries.</span></span></span></li></ul><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Affordable Housing & Compliance Support</b></span></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Support training efforts related to affordable housing operations and compliance requirements.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Educate staff on HUD, LIHTC, Section 8, HOME, TRACS, and recertification processes within Affordable Yardi.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Reinforce operational best practices, compliance readiness standards, and audit preparedness.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Assist teams with understanding Affordable Housing compliance workflows within Yardi Voyager.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Support operational consistency across the portfolio related to certifications, voucher processing, resident files, and compliance procedures.</span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u>Qualifications</u></b></span></span></span><br><br><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Education & Experience</b></span></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Bachelor’s degree preferred in Business, Education, Property Management, Human Resources, or related field.  Degree not required; job experience applicable as substitution.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Minimum of 3–5 years of multifamily property management industry experience required.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Previous experience in training, learning & development, operational support, or leasing preferred.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience developing and facilitating in-person classroom and onsite operational training sessions strongly preferred.  Ability to expertly use Microsoft Teams to reach remote attendees.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Must have strong hands-on experience with Yardi Voyager Affordable Housing functionality and workflows.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Must possess working knowledge of HUD, LIHTC, Section 8, TRACS, certifications, recertifications, and affordable housing compliance processes.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience working within affordable housing and mixed-income communities strongly preferred.</span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Knowledge, Skills & Abilities</b></span></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Strong knowledge of multifamily affordable housing operations and leasing practices.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Advanced Yardi Voyager system capabilities, including the understanding of Affordable Housing functionality within Yardi Voyager.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Strong understanding of HUD, LIHTC, Section 8, TRACS, utility allowances, and recertification processes.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Excellent presentation, facilitation, and public speaking skills.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Comfortable conducting live classroom training and onsite operational coaching.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Strong written and verbal communication skills.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to create professional training documentation and operational materials.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Strong organizational, time management, and problem-solving abilities.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to work independently while managing multiple projects and priorities.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, etc.) and virtual training platforms.</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Preferred Systems Experience</b></span></span></span><br><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience with the following platforms is preferred:</span></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Yardi RentCafe</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Yardi Maintenance IQ</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">VendorCafe</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Power BI</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Preferred Certifications</span></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">HCCP</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">COS</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">CAM</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">NALP or equivalent industry certifications</span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Work Environment & Expectations</b></span></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">This position is in-office and requires a consistent onsite presence.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Frequent travel throughout the portfolio is required to conduct onsite training and operational support.  Travel could include multi-day/overnight and out-of-state travel.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Candidate must be comfortable facilitating live classroom-style training sessions and hands-on operational coaching.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Occasional evening or overnight travel may be required based on operational needs.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Exceptional verbal and written communication skills in English.  Bilingual Spanish is a plus.</span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Key Competencies</b></span></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Affordable Yardi Systems Training</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Affordable Housing Operations</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">In-Person Training & Facilitation</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Leasing & Customer Service Excellence</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Operational Process Improvement</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Coaching & Employee Development</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Communication & Presentation Skills</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Team Collaboration</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Organizational Effectiveness</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Problem Solving & Critical Thinking</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Adaptability & Initiative</span></span></span></li></ul>This role is exempt and has an anticipated annualized base salary range of $95k-$115k for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.  This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors.  Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 1 week sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website.  To learn more about our company and our benefits, go to: <a href=\"https://pratumco.com/careers/\">https://pratumco.com/careers/</a><br><br><b>Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.</b><br><br>#ZR",
    "description_text": "LEARNING & DEVELOPMENT AND YARDI SYSTEMS TRAINER\nPosition Summary\n We are seeking an experienced and motivated Learning & Development and Yardi Systems Trainer to support training, operational consistency, and employee development across a multifamily affordable housing portfolio. This role will focus heavily on in-person training, systems education, leasing operations, affordable housing compliance workflows, and operational process improvement, with a deep emphasis on the effective use of Yardi Voyager Affordable Housing modules and related property management technologies.\n The ideal candidate will have a strong background in affordable multifamily property management and extensive hands-on experience with Affordable Housing functionality within Yardi Voyager, including HUD, LIHTC, Section 8, TRACS, certifications, recertifications, and resident processing workflows. This position requires a highly interactive individual who is comfortable conducting classroom-style training, onsite operational coaching, and hands-on systems instruction within both corporate and community environments.\n This role will partner closely with Operations, Compliance, Accounting, IT, and Support Services teams to assist with onboarding, employee development, Affordable Yardi systems adoption, operational standardization, and the creation of training materials and standard operating procedures.\nThis is not a remote position.  This role requires residency in the Washington, DC metropolitan region and will work in-office from the company's Gaithersburg, MD headquarters location.\n Essential Duties & Responsibilities\n Learning & Development Deliver engaging in-person, instructor-led training sessions for onsite and corporate staff with a strong focus on Affordable Housing operations and Yardi systems utilization.\n Conduct onboarding and ongoing development training for leasing professionals, assistant managers, property managers, compliance staff, maintenance teams, and corporate personnel.\n Provide hands-on coaching and operational support in both classroom and onsite environments.\n Reinforce company policies, affordable housing operational procedures, customer service standards, and leasing expectations.\n Assist with employee development initiatives and ongoing operational education programs.\n Support the rollout of new operational initiatives, process improvements, and companywide training programs related to Affordable Housing operations and Yardi workflows.\n Affordable Yardi Systems Training Train employees extensively on Yardi Voyager Affordable Housing modules and operational workflows.\n Provide hands-on systems training for both site operations and corporate operations teams.\n Assist with Affordable Yardi implementations, workflow enhancements, system upgrades, and operational process changes.\n Train staff on Affordable Housing workflows including: HUD certifications and recertifications\n LIHTC processing\n Section 8 and PBV/PBV workflows\n 50059 processing\n TRACS submissions and corrections\n Interim recertifications\n Resident move-ins and move-outs\n Utility allowance processing\n Resident ledgers and Accounts Receivable\n Affordable waiting list management\n Compliance-related reporting and audits\n Work order and maintenance workflows\n Vendor and purchase order workflows\n Partner with Operations, Compliance, Accounting, and IT teams to identify training gaps and improve Affordable Yardi utilization and operational consistency across the portfolio.\n Assist teams with troubleshooting workflow and process-related issues within Affordable Yardi.\n Leasing & Operational Excellence Conduct training focused on leasing performance, resident experience, affordable housing customer service, and operational excellence.\n Train teams on leasing techniques, applicant processing, follow-up strategies, lead conversion, and resident retention practices.\n Reinforce Fair Housing compliance and professional communication standards.\n Assist operational teams with improving workflow efficiency and consistency across affordable housing operations.\n Participate in site visits and operational reviews to identify additional training opportunities and operational gaps.\n SOP & Training Material Development Develop and maintain SOPs, training manuals, quick-reference guides, workflow documents, and learning materials.\n Develop and implement comprehensive Yardi Voyager Affordable Housing training manuals for both site operations and corporate operations teams.\n Create standardized operational training processes to improve consistency throughout the portfolio.\n Develop training materials specifically related to Affordable Housing workflows, compliance processes, certifications, recertifications, and Yardi best practices.\n Update training materials regularly to reflect system changes, HUD updates, operational changes, and compliance requirements.\n Assist with maintaining centralized training resources and knowledge libraries.\n Affordable Housing & Compliance Support Support training efforts related to affordable housing operations and compliance requirements.\n Educate staff on HUD, LIHTC, Section 8, HOME, TRACS, and recertification processes within Affordable Yardi.\n Reinforce operational best practices, compliance readiness standards, and audit preparedness.\n Assist teams with understanding Affordable Housing compliance workflows within Yardi Voyager.\n Support operational consistency across the portfolio related to certifications, voucher processing, resident files, and compliance procedures.\n Qualifications\n Education & Experience Bachelor’s degree preferred in Business, Education, Property Management, Human Resources, or related field.  Degree not required; job experience applicable as substitution.\n Minimum of 3–5 years of multifamily property management industry experience required.\n Previous experience in training, learning & development, operational support, or leasing preferred.\n Experience developing and facilitating in-person classroom and onsite operational training sessions strongly preferred.  Ability to expertly use Microsoft Teams to reach remote attendees.\n Must have strong hands-on experience with Yardi Voyager Affordable Housing functionality and workflows.\n Must possess working knowledge of HUD, LIHTC, Section 8, TRACS, certifications, recertifications, and affordable housing compliance processes.\n Experience working within affordable housing and mixed-income communities strongly preferred.\n Knowledge, Skills & Abilities Strong knowledge of multifamily affordable housing operations and leasing practices.\n Advanced Yardi Voyager system capabilities, including the understanding of Affordable Housing functionality within Yardi Voyager.\n Strong understanding of HUD, LIHTC, Section 8, TRACS, utility allowances, and recertification processes.\n Excellent presentation, facilitation, and public speaking skills.\n Comfortable conducting live classroom training and onsite operational coaching.\n Strong written and verbal communication skills.\n Ability to create professional training documentation and operational materials.\n Strong organizational, time management, and problem-solving abilities.\n Ability to work independently while managing multiple projects and priorities.\n Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, etc.) and virtual training platforms.\n Preferred Systems Experience\n Experience with the following platforms is preferred: Yardi RentCafe\n Yardi Maintenance IQ\n VendorCafe\n Power BI\n Preferred Certifications HCCP\n COS\n CAM\n NALP or equivalent industry certifications\n Work Environment & Expectations This position is in-office and requires a consistent onsite presence.\n Frequent travel throughout the portfolio is required to conduct onsite training and operational support.  Travel could include multi-day/overnight and out-of-state travel.\n Candidate must be comfortable facilitating live classroom-style training sessions and hands-on operational coaching.\n Occasional evening or overnight travel may be required based on operational needs.\n Exceptional verbal and written communication skills in English.  Bilingual Spanish is a plus.\n Key Competencies Affordable Yardi Systems Training\n Affordable Housing Operations\n In-Person Training & Facilitation\n Leasing & Customer Service Excellence\n Operational Process Improvement\n Coaching & Employee Development\n Communication & Presentation Skills\n Team Collaboration\n Organizational Effectiveness\n Problem Solving & Critical Thinking\n Adaptability & Initiative\n This role is exempt and has an anticipated annualized base salary range of $95k-$115k for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.  This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors.  Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 1 week sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website.  To learn more about our company and our benefits, go to: https://pratumco.com/careers/\n Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.\n#ZR",
    "jsonld_jobposting": {
      "url": "https://pratumco.com/apply/zhwIhn9oYE/Learning-Development-Yardi-Systems-Trainer",
      "@type": "JobPosting",
      "title": "Learning & Development - Yardi Systems Trainer",
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        "@type": "MonetaryAmount",
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      "datePosted": "2026-05-21",
      "description": "<span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:18px;\">LEARNING & DEVELOPMENT AND YARDI SYSTEMS TRAINER</span><br><br>Position Summary</b></span></span></span><br><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">We are seeking an experienced and motivated Learning & Development and Yardi Systems Trainer to support training, operational consistency, and employee development across a multifamily affordable housing portfolio. This role will focus heavily on in-person training, systems education, leasing operations, affordable housing compliance workflows, and operational process improvement, with a deep emphasis on the effective use of Yardi Voyager Affordable Housing modules and related property management technologies.</span></span><br><br><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">The ideal candidate will have a strong background in affordable multifamily property management and extensive hands-on experience with Affordable Housing functionality within Yardi Voyager, including HUD, LIHTC, Section 8, TRACS, certifications, recertifications, and resident processing workflows. This position requires a highly interactive individual who is comfortable conducting classroom-style training, onsite operational coaching, and hands-on systems instruction within both corporate and community environments.</span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:14px;\">This role will partner closely with Operations, Compliance, Accounting, IT, and Support Services teams to assist with onboarding, employee development, Affordable Yardi systems adoption, operational standardization, and the creation of training materials and standard operating procedures.</span></span></span></span><br><br>This is not a remote position.  This role requires residency in the Washington, DC metropolitan region and will work in-office from the company's Gaithersburg, MD headquarters location.<br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Essential Duties & Responsibilities</b></span></span></span><br><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Learning & Development</span></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Deliver engaging in-person, instructor-led training sessions for onsite and corporate staff with a strong focus on Affordable Housing operations and Yardi systems utilization.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Conduct onboarding and ongoing development training for leasing professionals, assistant managers, property managers, compliance staff, maintenance teams, and corporate personnel.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Provide hands-on coaching and operational support in both classroom and onsite environments.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Reinforce company policies, affordable housing operational procedures, customer service standards, and leasing expectations.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Assist with employee development initiatives and ongoing operational education programs.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Support the rollout of new operational initiatives, process improvements, and companywide training programs related to Affordable Housing operations and Yardi workflows.</span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Affordable Yardi Systems Training</b></span></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Train employees extensively on Yardi Voyager Affordable Housing modules and operational workflows.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Provide hands-on systems training for both site operations and corporate operations teams.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Assist with Affordable Yardi implementations, workflow enhancements, system upgrades, and operational process changes.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Train staff on Affordable Housing workflows including:</span></span></span><ul style=\"list-style-type:circle;\"><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">HUD certifications and recertifications</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">LIHTC processing</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Section 8 and PBV/PBV workflows</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">50059 processing</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">TRACS submissions and corrections</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Interim recertifications</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Resident move-ins and move-outs</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Utility allowance processing</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Resident ledgers and Accounts Receivable</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Affordable waiting list management</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Compliance-related reporting and audits</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Work order and maintenance workflows</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Vendor and purchase order workflows</span></span></span></li></ul></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Partner with Operations, Compliance, Accounting, and IT teams to identify training gaps and improve Affordable Yardi utilization and operational consistency across the portfolio.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Assist teams with troubleshooting workflow and process-related issues within Affordable Yardi.</span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Leasing & Operational Excellence</b></span></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Conduct training focused on leasing performance, resident experience, affordable housing customer service, and operational excellence.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Train teams on leasing techniques, applicant processing, follow-up strategies, lead conversion, and resident retention practices.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Reinforce Fair Housing compliance and professional communication standards.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Assist operational teams with improving workflow efficiency and consistency across affordable housing operations.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Participate in site visits and operational reviews to identify additional training opportunities and operational gaps.</span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>SOP & Training Material Development</b></span></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Develop and maintain SOPs, training manuals, quick-reference guides, workflow documents, and learning materials.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Develop and implement comprehensive Yardi Voyager Affordable Housing training manuals for both site operations and corporate operations teams.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Create standardized operational training processes to improve consistency throughout the portfolio.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Develop training materials specifically related to Affordable Housing workflows, compliance processes, certifications, recertifications, and Yardi best practices.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Update training materials regularly to reflect system changes, HUD updates, operational changes, and compliance requirements.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Assist with maintaining centralized training resources and knowledge libraries.</span></span></span></li></ul><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Affordable Housing & Compliance Support</b></span></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Support training efforts related to affordable housing operations and compliance requirements.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Educate staff on HUD, LIHTC, Section 8, HOME, TRACS, and recertification processes within Affordable Yardi.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Reinforce operational best practices, compliance readiness standards, and audit preparedness.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Assist teams with understanding Affordable Housing compliance workflows within Yardi Voyager.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Support operational consistency across the portfolio related to certifications, voucher processing, resident files, and compliance procedures.</span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u>Qualifications</u></b></span></span></span><br><br><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Education & Experience</b></span></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Bachelor’s degree preferred in Business, Education, Property Management, Human Resources, or related field.  Degree not required; job experience applicable as substitution.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Minimum of 3–5 years of multifamily property management industry experience required.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Previous experience in training, learning & development, operational support, or leasing preferred.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience developing and facilitating in-person classroom and onsite operational training sessions strongly preferred.  Ability to expertly use Microsoft Teams to reach remote attendees.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Must have strong hands-on experience with Yardi Voyager Affordable Housing functionality and workflows.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Must possess working knowledge of HUD, LIHTC, Section 8, TRACS, certifications, recertifications, and affordable housing compliance processes.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience working within affordable housing and mixed-income communities strongly preferred.</span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Knowledge, Skills & Abilities</b></span></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Strong knowledge of multifamily affordable housing operations and leasing practices.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Advanced Yardi Voyager system capabilities, including the understanding of Affordable Housing functionality within Yardi Voyager.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Strong understanding of HUD, LIHTC, Section 8, TRACS, utility allowances, and recertification processes.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Excellent presentation, facilitation, and public speaking skills.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Comfortable conducting live classroom training and onsite operational coaching.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Strong written and verbal communication skills.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to create professional training documentation and operational materials.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Strong organizational, time management, and problem-solving abilities.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to work independently while managing multiple projects and priorities.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, etc.) and virtual training platforms.</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Preferred Systems Experience</b></span></span></span><br><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience with the following platforms is preferred:</span></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Yardi RentCafe</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Yardi Maintenance IQ</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">VendorCafe</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Power BI</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Preferred Certifications</span></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">HCCP</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">COS</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">CAM</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">NALP or equivalent industry certifications</span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Work Environment & Expectations</b></span></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">This position is in-office and requires a consistent onsite presence.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Frequent travel throughout the portfolio is required to conduct onsite training and operational support.  Travel could include multi-day/overnight and out-of-state travel.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Candidate must be comfortable facilitating live classroom-style training sessions and hands-on operational coaching.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Occasional evening or overnight travel may be required based on operational needs.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Exceptional verbal and written communication skills in English.  Bilingual Spanish is a plus.</span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Key Competencies</b></span></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Affordable Yardi Systems Training</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Affordable Housing Operations</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">In-Person Training & Facilitation</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Leasing & Customer Service Excellence</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Operational Process Improvement</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Coaching & Employee Development</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Communication & Presentation Skills</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Team Collaboration</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Organizational Effectiveness</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Problem Solving & Critical Thinking</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Adaptability & Initiative</span></span></span></li></ul>This role is exempt and has an anticipated annualized base salary range of $95k-$115k for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.  This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors.  Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 1 week sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website.  To learn more about our company and our benefits, go to: <a href=\"https://pratumco.com/careers/\">https://pratumco.com/careers/</a><br><br><b>Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.</b><br><br>#ZR",
      "jobLocation": {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "20878",
          "addressRegion": "MD",
          "addressLocality": "Gaithersburg"
        }
      },
      "validThrough": "2026-08-19",
      "uniqueJobCode": "job_20260521220003_8VQWBDO4HB9TFWSU",
      "employmentType": "FULL_TIME",
      "hiringOrganization": {
        "logo": "https://s3.amazonaws.com/resumator/customer_20190329165857_MLPILGTJINRO6IJA/logos/20240715150302_Pratum_Companies_Primary_Logo_Mulitcolor_Dark_RGB.jpg",
        "name": "Pratum Companies",
        "@type": "Organization",
        "sameAs": "https://pratumco.com/"
      },
      "experienceRequirements": "Experienced"
    }
  },
  "list_job": {
    "id": "zhwIhn9oYE",
    "title": "Learning & Development - Yardi Systems Trainer",
    "detailUrl": "https://pratumco.applytojob.com/apply/jobs/details/zhwIhn9oYE?&"
  },
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}
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