Home › Companies › C613508AEF5B2C0F139C20E026DA74B5 › Traveling Personal Banker I
Traveling Personal Banker I
C613508AEF5B2C0F139C20E026DA74B5 · Nashville, TN 37203; Brentwood, TN 37027; 20 Music Square West Ste. 100, Nashville, TN, 37203, USA · Active · $500–$2,500 / day · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | C613508AEF5B2C0F139C20E026DA74B5 |
| Title | Traveling Personal Banker I |
| Normalized title | - |
| Department / team | Customer Service |
| Location | Nashville, TN, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $500–$2,500 / day |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-05-13 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from C613508AEF5B2C0F139C20E026DA74B5. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Nashville. | Open |
| Department jobs | Active postings in Customer Service. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | C613508AEF5B2C0F139C20E026DA74B5 |
| Source | 62581c05-93d3-462e-b1a5-1aa9135e546c |
| ATS provider | Paycom ATS |
Description
Description
Job Description
Job Title: Personal Banker I, II, III
Department: Retail Banking
Reports To: Branch Supervisor
FLSA Status: Non-exempt
Expectations for All Team Members: Supports Legends Bank’s Mission, Vision, and Values by demonstrating the following characteristics and behaviors with team members, customers, and communities we serve.
L – Lead ; E – Engage ; G – Grow : E – Excel ; N – Notice ; D – Do; S – Serve
Summary/Purpose:
Responsible for efficiently processing a variety of customer transactions while providing the highest level of customer service. Helps build solid customer relationships by identifying bank products and services beneficial to the customer.
Essential Duties and Responsibilities for Personal Banker I: Other duties may be assigned.
Be a positive and engaged teammate treating customers and partners with high quality service and professional and respectful communication.
Greets customers instantly upon entering the branch and facilitates a welcoming and customer focused environment.
Alert to customers’ needs and ability to suggest appropriate products/services. Provides brochures as needed for banking services with sufficient knowledge to discuss each product we offer.
Processes customer transactions efficiently and accurately in a slower or fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures.
Properly completes bank documents in accordance with bank policy and procedure (i.e. non-negotiable item logs, Currency Transaction Reports, general ledger tickets, forms, etc.)
Receives checks and cash for deposit/payout after verifying signatures, customer account balances, and examining checks for endorsements, legitimacy, etc.
Processes customers' transactions into bank teller system to record transactions, and issues computer generated receipts.
Balances currency, coin, and checks in cash drawer throughout the day ensuring totals match with data displayed on teller system.
Follows branch security in accordance with bank policy to protect the bank against criminal and fraudulent operations and unnecessary risk or exposure by securing cash drawer, keys, combinations, and non-negotiable items, maintaining the established cash drawer limits, placing necessary holds, examining account titles and balances, verifying signatures of signers on accounts, performing dual control where assigned, etc.
Daily removes, records and processes deposits from night depository adhering to bank policy and procedure, assists customers with safe deposit box assistance and verification, accepts/processes loan and utility payments.
Builds customer loyalty by developing relationships, making customer care calls and offering exceptional customer service.
Teller Certification.
Additional Duties and Responsibilities for Personal Banker II:
Increased check cashing limit from $500 to $2,500.
Responsible for handling the branch ATM operations, such as opening/closing, recording and processing deposits, loading cash dispensers, balancing the ATM and ensuring its security.
Ability to initiate/execute customer wire transfer of funds following appropriate bank policy and procedure.
Responds to customer inquiries and requests. Informs and advises customers of status or enhancements to current account productivity and suggests resolution on account disputes and other account activity.
Provides appropriate online and account/debit card maintenance to include stop payments, address changes, closing accounts, HAS contribution forms.
Orders customer checks as necessary.
Assists other bank personnel in resolving any customer issues.
Ability to operate and balance vault following appropriate controls, according to bank policy and procedure.
Ability to operate a Cash Dispenser, Integrated Teller Machine (ITM) or other bank technology as appropriate for position.
Attends and participates in training courses/certifications to advance job/customer service and products knowledge.
Help achieve branch referral/deposit/loan goals by promoting/cross-selling other bank products and services as appropriate to customer needs.
Personal Banker Certification.
Additional Duties and Responsibilities for Personal Bank III:
Increased check cashing limit to $5,000. Ability to sign cashier’s check to $25,000.
Evaluates customer needs to obtain information and explain available financial services such as savings, consumer/business checking accounts, Individual Retirement Account, Certificates of Deposit, HSA, Estates, savings bonds, and securities. Advanced product knowledge
Prepares, compiles and inputs into computer new customer information on each account opened ensuring completeness/accuracy of documentation and forwarding to appropriate personnel within time limits as according to bank policy and procedure.
Ability to identify the needs of the customer and communicate the appropriate bank products as necessary.
Instrumental in achieving branch referral/deposit/loan goals by promoting/cross-selling bank products and services as appropriate to customer needs.
Help ABM & BM mentor Personal Banker I&II’s.
Backup to ABM for account opening and signing authority.
History of achieving branch referral/deposit/loan goals by qualified referrals and cross-selling bank products.
Skills and Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong multi-tasking skills and great attention to detail.
Basic math, problem solving, ten key and computer skills.
Security conscious with excellent organizational skills.
Enthusiastic personality. Communicates effectively with customers and inspires confidence – skilled enough to take care of customer assets and needs.
Must enjoy working with the public and be able to handle large sums of money comfortably.
Proficient computer skills.
A team player working well with others and flexible in working hours; must have the ability to work a Saturday rotating schedule as assigned and extended hours from time to time.
Proactive and self-directed with the ability to prioritize.
Must report to work promptly and regularly according to work schedule.
Must be professional and calm under pressure.
Education and/or Experience:
Personal Banker I - High school diploma or equivalent required; one to six months related experience and customer service training. One year banking/customer service experience preferred. Excellent customer service following Personal Banker procedures. Minimal transaction errors.
Personal Banker II - High school diploma or equivalent with minimum of one year Teller/Personal Banker experience required; demonstrate proficiency of Personal Banker I skills; ability to balance Vault and ATM, order customer checks and perform wire transfers and account/debit card maintenance; sufficient consumer account opening, product knowledge and referral history. Ability to operate a cash dispenser and/or Integrated Teller Machine (ITM). Completion of Teller Certification.
Personal Banker III - High school diploma or equivalent with minimum of two years Teller/Personal Banker experience required; demonstrate proficiency of Personal Banker I&II skills; product knowledge and Account Opening skills, cross-selling bank products to achieve consistent referral history. Training abilities to help mentor Personal Banker I & II with patience and kindness. Assist ABM or BM with any branch need. Completion of Personal Banker Certification course.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job to include standing for long periods of time, close/far vision, use of arms, hands and fingers, some bending, stretching, reaching and lifting up to 30 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Full job record
| Job ID | 93e5b8329d40d27ee81ef10d4c6a140899307c33 |
| Org ID | eca0780e-986d-4632-91c1-1620dae443a9 |
| Source ID | 62581c05-93d3-462e-b1a5-1aa9135e546c |
| Board ID | 62581c05-93d3-462e-b1a5-1aa9135e546c |
| Provider | paycom |
| Provider Job Key | 189895 |
| Title | Traveling Personal Banker I |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Nashville, TN 37203; Brentwood, TN 37027; 20 Music Square West Ste. 100, Nashville, TN, 37203, USA |
| Department | Customer Service |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | TN |
| City | Nashville |
| Salary Raw | Description Job Description Job Title: Personal Banker I, II, III Department: Retail Banking Reports To: Branch Supervisor FLSA Status: Non-exempt Expectations for All Team Members: Supports Legends Bank’s Mission, Vision, and Values by demonstrating the following characteristics and behaviors with team members, customers, and communities we serve. L – Lead ; E – Engage ; G – Grow : E – Excel ; N – Notice ; D – Do; S – Serve Summary/Purpose: Responsible for efficiently processing a variety of customer transactions while providing the highest level of customer service. Helps build solid customer relationships by identifying bank products and services beneficial to the customer. Essential Duties and Responsibilities for Personal Banker I: Other duties may be assigned. Be a positive and engaged teammate treating customers and partners with high quality service and professional and respectful communication. Greets customers instantly upon entering the branch and facilitates a welcoming and customer focused environment. Alert to customers’ needs and ability to suggest appropriate products/services. Provides brochures as needed for banking services with sufficient knowledge to discuss each product we offer. Processes customer transactions efficiently and accurately in a slower or fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures. Properly completes bank documents in accordance with bank policy and procedure (i.e. non-negotiable item logs, Currency Transaction Reports, general ledger tickets, forms, etc.) Receives checks and cash for deposit/payout after verifying signatures, customer account balances, and examining checks for endorsements, legitimacy, etc. Processes customers' transactions into bank teller system to record transactions, and issues computer generated receipts. Balances currency, coin, and checks in cash drawer throughout the day ensuring totals match with data displayed on teller system. Follows branch security in accordance with bank policy to protect the bank against criminal and fraudulent operations and unnecessary risk or exposure by securing cash drawer, keys, combinations, and non-negotiable items, maintaining the established cash drawer limits, placing necessary holds, examining account titles and balances, verifying signatures of signers on accounts, performing dual control where assigned, etc. Daily removes, records and processes deposits from night depository adhering to bank policy and procedure, assists customers with safe deposit box assistance and verification, accepts/processes loan and utility payments. Builds customer loyalty by developing relationships, making customer care calls and offering exceptional customer service. Teller Certification. Additional Duties and Responsibilities for Personal Banker II: Increased check cashing limit from $500 to $2,500. Responsible for handling the branch ATM operations, such as opening/closing, recording and processing deposits, loading cash dispensers, balancing the ATM and ensuring its security. Ability to initiate/execute customer wire transfer of funds following appropriate bank policy and procedure. Responds to customer inquiries and requests. Informs and advises customers of status or enhancements to current account productivity and suggests resolution on account disputes and other account activity. Provides appropriate online and account/debit card maintenance to include stop payments, address changes, closing accounts, HAS contribution forms. Orders customer checks as necessary. Assists other bank personnel in resolving any customer issues. Ability to operate and balance vault following appropriate controls, according to bank policy and procedure. Ability to operate a Cash Dispenser, Integrated Teller Machine (ITM) or other bank technology as appropriate for position. Attends and participates in training courses/certifications to advance job/customer service and products knowledge. Help achieve branch referral/deposit/loan goals by promoting/cross-selling other bank products and services as appropriate to customer needs. Personal Banker Certification. Additional Duties and Responsibilities for Personal Bank III: Increased check cashing limit to $5,000. Ability to sign cashier’s check to $25,000. Evaluates customer needs to obtain information and explain available financial services such as savings, consumer/business checking accounts, Individual Retirement Account, Certificates of Deposit, HSA, Estates, savings bonds, and securities. Advanced product knowledge Prepares, compiles and inputs into computer new customer information on each account opened ensuring completeness/accuracy of documentation and forwarding to appropriate personnel within time limits as according to bank policy and procedure. Ability to identify the needs of the customer and communicate the appropriate bank products as necessary. Instrumental in achieving branch referral/deposit/loan goals by promoting/cross-selling bank products and services as appropriate to customer needs. Help ABM & BM mentor Personal Banker I&II’s. Backup to ABM for account opening and signing authority. History of achieving branch referral/deposit/loan goals by qualified referrals and cross-selling bank products. Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strong multi-tasking skills and great attention to detail. Basic math, problem solving, ten key and computer skills. Security conscious with excellent organizational skills. Enthusiastic personality. Communicates effectively with customers and inspires confidence – skilled enough to take care of customer assets and needs. Must enjoy working with the public and be able to handle large sums of money comfortably. Proficient computer skills. A team player working well with others and flexible in working hours; must have the ability to work a Saturday rotating schedule as assigned and extended hours from time to time. Proactive and self-directed with the ability to prioritize. Must report to work promptly and regularly according to work schedule. Must be professional and calm under pressure. Education and/or Experience: Personal Banker I - High school diploma or equivalent required; one to six months related experience and customer service training. One year banking/customer service experience preferred. Excellent customer service following Personal Banker procedures. Minimal transaction errors. Personal Banker II - High school diploma or equivalent with minimum of one year Teller/Personal Banker experience required; demonstrate proficiency of Personal Banker I skills; ability to balance Vault and ATM, order customer checks and perform wire transfers and account/debit card maintenance; sufficient consumer account opening, product knowledge and referral history. Ability to operate a cash dispenser and/or Integrated Teller Machine (ITM). Completion of Teller Certification. Personal Banker III - High school diploma or equivalent with minimum of two years Teller/Personal Banker experience required; demonstrate proficiency of Personal Banker I&II skills; product knowledge and Account Opening skills, cross-selling bank products to achieve consistent referral history. Training abilities to help mentor Personal Banker I & II with patience and kindness. Assist ABM or BM with any branch need. Completion of Personal Banker Certification course. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job to include standing for long periods of time, close/far vision, use of arms, hands and fingers, some bending, stretching, reaching and lifting up to 30 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. |
| Salary Min | 500 |
| Salary Max | 2,500 |
| Salary Currency | USD |
| Salary Period | day |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=189895&clientkey=C613508AEF5B2C0F139C20E026DA74B5 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=189895&clientkey=C613508AEF5B2C0F139C20E026DA74B5 |
| First Seen At | 2026-05-31 19:05:43Z |
| Last Seen At | 2026-06-06 20:31:15Z |
| Last Checked At | 2026-06-06 20:31:15Z |
| Last Changed At | 2026-05-31 19:05:43Z |
| Inactive At | — |
| Source Posted At | 2026-05-13 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=C613508AEF5B2C0F139C20E026DA74B5/date=2026-06-06/2026-06-06T20-31-13-802Z-f44738b7ca75ed2eed392d9b2cdda0713d680472915a8d4b7c76ae4941e54ff3.json |
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"description": "<p style=\"text-align:center;\"> </p>\r\n\r\n<p style=\"text-align:center;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:14pt;\"><span style=\"font-family:Arial, sans-serif;\">Job Description</span></span></strong></span></span></p>\r\n\r\n<p style=\"text-align:center;\"> </p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Arial, sans-serif;\">Job Title:</span></strong><span style=\"font-family:Arial, sans-serif;\"> Personal Banker I, II, III</span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Arial, sans-serif;\">Department:</span></strong><span style=\"font-family:Arial, sans-serif;\"> Retail Banking</span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Arial, sans-serif;\">Reports To:</span></strong><span style=\"font-family:Arial, sans-serif;\"> Branch Supervisor</span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Arial, sans-serif;\">FLSA Status:</span></strong><span style=\"font-family:Arial, sans-serif;\"> Non-exempt</span></span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">Expectations for All Team Members: </span></span></span></strong><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">Supports Legends Bank’s Mission, Vision, and Values by demonstrating the following characteristics and behaviors with team members, customers, and communities we serve. </span></span></span></span></span></span></p>\r\n\r\n<p style=\"text-align:center;\"><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#002060;\">L</span></span></span></strong> <span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">– </span></span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#c00000;\">Lead</span></span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">; </span></span></span><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#002060;\">E</span></span></span></strong> <span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">– </span></span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#c00000;\">Engage</span></span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">; </span></span></span><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#002060;\">G</span></span></span></strong> <span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">– </span></span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#c00000;\">Grow</span></span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">: </span></span></span><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#002060;\">E</span></span></span></strong> <span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">– </span></span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#c00000;\">Excel</span></span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">; </span></span></span><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#002060;\">N</span></span></span></strong> <span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">– </span></span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#c00000;\">Notice</span></span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">; </span></span></span><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#002060;\">D</span></span></span></strong> <span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">– </span></span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#c00000;\">Do; </span></span></span><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#002060;\">S</span></span></span></strong> <span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">– </span></span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#c00000;\">Serve </span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Arial, sans-serif;\">Summary/Purpose:</span></strong> </span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Responsible for efficiently processing a variety of customer transactions while providing the highest level of customer service. Helps build solid customer relationships by identifying bank products and services beneficial to the customer.</span></span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Arial, sans-serif;\">Essential Duties and Responsibilities for Personal Banker I: </span></strong><span style=\"font-family:Arial, sans-serif;\">Other duties may be assigned.</span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Be a positive and engaged teammate treating customers and partners with high quality service and professional and respectful communication.</span></span></span></li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Greets customers instantly upon entering the branch and facilitates a welcoming and customer focused environment. </span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Alert to customers’ needs and ability to suggest appropriate products/services. Provides brochures as needed for banking services with sufficient knowledge to discuss each product we offer.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Processes customer transactions efficiently and accurately in a slower or fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures. </span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Properly completes bank documents in accordance with bank policy and procedure (i.e. non-negotiable item logs, Currency Transaction Reports, general ledger tickets, forms, etc.)</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Receives checks and cash for deposit/payout after verifying signatures, customer account balances, and examining checks for endorsements, legitimacy, etc.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Processes customers' transactions into bank teller system to record transactions, and issues computer generated receipts.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Balances currency, coin, and checks in cash drawer throughout the day ensuring totals match with data displayed on teller system.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Follows branch security in accordance with bank policy to protect the bank against criminal and fraudulent operations and unnecessary risk or exposure by securing cash drawer, keys, combinations, and non-negotiable items, maintaining the established cash drawer limits, placing necessary holds, examining account titles and balances, verifying signatures of signers on accounts, performing dual control where assigned, etc.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Daily removes, records and processes deposits from night depository adhering to bank policy and procedure, assists customers with safe deposit box assistance and verification, accepts/processes loan and utility payments.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Builds customer loyalty by developing relationships, making customer care calls and offering exceptional customer service. </span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Teller Certification.</span></span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p> </p>\r\n\r\n<p> </p>\r\n\r\n<p> </p>\r\n\r\n<p> </p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u><span style=\"font-family:Arial, sans-serif;\">Additional Duties and Responsibilities for Personal Banker II:</span></u></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Increased check cashing limit from $500 to $2,500.</span></span></span></li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Responsible for handling the branch ATM operations, such as opening/closing, recording and processing deposits, loading cash dispensers, balancing the ATM and ensuring its security. </span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Ability to initiate/execute customer wire transfer of funds following appropriate bank policy and procedure.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Responds to customer inquiries and requests. Informs and advises customers of status or enhancements to current account productivity and suggests resolution on account disputes and other account activity.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Provides appropriate online and account/debit card maintenance to include stop payments, address changes, closing accounts, HAS contribution forms.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Orders customer checks as necessary.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Assists other bank personnel in resolving any customer issues.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Ability to operate and balance vault following appropriate controls, according to bank policy and procedure.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Ability to operate a Cash Dispenser, Integrated Teller Machine (ITM) or other bank technology as appropriate for position. </span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Attends and participates in training courses/certifications to advance job/customer service and products knowledge.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Help achieve branch referral/deposit/loan goals by promoting/cross-selling other bank products and services as appropriate to customer needs.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Personal Banker Certification.</span></span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u><span style=\"font-family:Arial, sans-serif;\">Additional Duties and Responsibilities for Personal Bank III:</span></u></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Increased check cashing limit to $5,000. Ability to sign cashier’s check to $25,000.</span></span></span></li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Evaluates customer needs to obtain information and explain available financial services such as savings, consumer/business checking accounts, Individual Retirement Account, Certificates of Deposit, HSA, Estates, savings bonds, and securities. Advanced product knowledge</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Prepares, compiles and inputs into computer new customer information on each account opened ensuring completeness/accuracy of documentation and forwarding to appropriate personnel within time limits as according to bank policy and procedure.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Ability to identify the needs of the customer and communicate the appropriate bank products as necessary.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Instrumental in achieving branch referral/deposit/loan goals by promoting/cross-selling bank products and services as appropriate to customer needs.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Help ABM & BM mentor Personal Banker I&II’s.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Backup to ABM for account opening and signing authority.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">History of achieving branch referral/deposit/loan goals by qualified referrals and cross-selling bank products.</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:48px;\"> </p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Arial, sans-serif;\">Skills and Qualifications: </span></strong></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Strong multi-tasking skills and great attention to detail.</span></span></span></li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Basic math, problem solving, ten key and computer skills.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Security conscious with excellent organizational skills.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Enthusiastic personality. Communicates effectively with customers and inspires confidence – skilled enough to take care of customer assets and needs. </span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Must enjoy working with the public and be able to handle large sums of money comfortably. </span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Proficient computer skills.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">A team player working well with others and flexible in working hours; must have the ability to work a Saturday rotating schedule as assigned and extended hours from time to time. </span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Proactive and self-directed with the ability to prioritize.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Must report to work promptly and regularly according to work schedule.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Must be professional and calm under pressure.</span></span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Arial, sans-serif;\">Education and/or Experience:</span></strong> </span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><u><span style=\"font-family:Arial, sans-serif;\">Personal Banker I</span></u><span style=\"font-family:Arial, sans-serif;\"> - High school diploma or equivalent required; one to six months related experience and customer service training. One year banking/customer service experience preferred. Excellent customer service following Personal Banker procedures. Minimal transaction errors.</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:48px;\"> </p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><u><span style=\"font-family:Arial, sans-serif;\">Personal Banker II</span></u><span style=\"font-family:Arial, sans-serif;\"> - High school diploma or equivalent with minimum of one year Teller/Personal Banker experience required; demonstrate proficiency of Personal Banker I skills; ability to balance Vault and ATM, order customer checks and perform wire transfers and account/debit card maintenance; sufficient consumer account opening, product knowledge and referral history. Ability to operate a cash dispenser and/or Integrated Teller Machine (ITM). Completion of Teller Certification.</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:48px;\"> </p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><u><span style=\"font-family:Arial, sans-serif;\">Personal Banker III</span></u><span style=\"font-family:Arial, sans-serif;\"> - High school diploma or equivalent with minimum of two years Teller/Personal Banker experience required; demonstrate proficiency of Personal Banker I&II skills; product knowledge and Account Opening skills, cross-selling bank products to achieve consistent referral history. Training abilities to help mentor Personal Banker I & II with patience and kindness. Assist ABM or BM with any branch need. Completion of Personal Banker Certification course.</span></span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Arial, sans-serif;\">Physical Demands: </span></strong></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job to include standing for long periods of time, close/far vision, use of arms, hands and fingers, some bending, stretching, reaching and lifting up to 30 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Arial, sans-serif;\">Work Environment: </span></strong></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></span></span></p>\r\n",
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"googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Traveling Personal Banker I\",\"identifier\":\"J11K37189895\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/C613508AEF5B2C0F139C20E026DA74B5/jobs/189895\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=C613508AEF5B2C0F139C20E026DA74B5\",\"datePosted\":\"2026-05-13\",\"description\":\"Job DetailsJob Location: Nashville, TN 37203Position Type: Full TimeEducation Level: Not SpecifiedTravel Percentage: Road WarriorJob Category: Customer Service \\r\\n\\r\\nJob Description\\r\\n\\r\\n \\r\\n\\r\\nJob Title: Personal Banker I, II, III\\r\\n\\r\\nDepartment: Retail Banking\\r\\n\\r\\nReports To: Branch Supervisor\\r\\n\\r\\nFLSA Status: Non-exempt\\r\\n\\r\\n \\r\\n\\r\\nExpectations for All Team Members: Supports Legends Bank’s Mission, Vision, and Values by demonstrating the following characteristics and behaviors with team members, customers, and communities we serve. \\r\\n\\r\\nL – Lead; E – Engage; G – Grow: E – Excel; N – Notice; D – Do; S – Serve \\r\\n\\r\\nSummary/Purpose: \\r\\n\\r\\nResponsible for efficiently processing a variety of customer transactions while providing the highest level of customer service. Helps build solid customer relationships by identifying bank products and services beneficial to the customer.\\r\\n\\r\\n \\r\\n\\r\\nEssential Duties and Responsibilities for Personal Banker I: Other duties may be assigned.\\r\\n\\r\\n\\r\\n\\tBe a positive and engaged teammate treating customers and partners with high quality service and professional and respectful communication.\\r\\n\\r\\n\\r\\n\\r\\n\\tGreets customers instantly upon entering the branch and facilitates a welcoming and customer focused environment. \\r\\n\\tAlert to customers’ needs and ability to suggest appropriate products/services. Provides brochures as needed for banking services with sufficient knowledge to discuss each product we offer.\\r\\n\\tProcesses customer transactions efficiently and accurately in a slower or fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures. \\r\\n\\tProperly completes bank documents in accordance with bank policy and procedure (i.e. non-negotiable item logs, Currency Transaction Reports, general ledger tickets, forms, etc.)\\r\\n\\tReceives checks and cash for deposit/payout after verifying signatures, customer account balances, and examining checks for endorsements, legitimacy, etc.\\r\\n\\tProcesses customers' transactions into bank teller system to record transactions, and issues computer generated receipts.\\r\\n\\tBalances currency, coin, and checks in cash drawer throughout the day ensuring totals match with data displayed on teller system.\\r\\n\\tFollows branch security in accordance with bank policy to protect the bank against criminal and fraudulent operations and unnecessary risk or exposure by securing cash drawer, keys, combinations, and non-negotiable items, maintaining the established cash drawer limits, placing necessary holds, examining account titles and balances, verifying signatures of signers on accounts, performing dual control where assigned, etc.\\r\\n\\tDaily removes, records and processes deposits from night depository adhering to bank policy and procedure, assists customers with safe deposit box assistance and verification, accepts/processes loan and utility payments.\\r\\n\\tBuilds customer loyalty by developing relationships, making customer care calls and offering exceptional customer service. \\r\\n\\tTeller Certification.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\nAdditional Duties and Responsibilities for Personal Banker II:\\r\\n\\r\\n\\r\\n\\tIncreased check cashing limit from $500 to $2,500.\\r\\n\\r\\n\\r\\n\\r\\n\\tResponsible for handling the branch ATM operations, such as opening/closing, recording and processing deposits, loading cash dispensers, balancing the ATM and ensuring its security. \\r\\n\\tAbility to initiate/execute customer wire transfer of funds following appropriate bank policy and procedure.\\r\\n\\tResponds to customer inquiries and requests. Informs and advises customers of status or enhancements to current account productivity and suggests resolution on account disputes and other account activity.\\r\\n\\tProvides appropriate online and account/debit card maintenance to include stop payments, address changes, closing accounts, HAS contribution forms.\\r\\n\\tOrders customer checks as necessary.\\r\\n\\tAssists other bank personnel in resolving any customer issues.\\r\\n\\tAbility to operate and balance vault following appropriate controls, according to bank policy and procedure.\\r\\n\\tAbility to operate a Cash Dispenser, Integrated Teller Machine (ITM) or other bank technology as appropriate for position. \\r\\n\\tAttends and participates in training courses/certifications to advance job/customer service and products knowledge.\\r\\n\\tHelp achieve branch referral/deposit/loan goals by promoting/cross-selling other bank products and services as appropriate to customer needs.\\r\\n\\tPersonal Banker Certification.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nAdditional Duties and Responsibilities for Personal Bank III:\\r\\n\\r\\n\\r\\n\\tIncreased check cashing limit to $5,000. Ability to sign cashier’s check to $25,000.\\r\\n\\r\\n\\r\\n\\r\\n\\tEvaluates customer needs to obtain information and explain available financial services such as savings, consumer/business checking accounts, Individual Retirement Account, Certificates of Deposit, HSA, Estates, savings bonds, and securities. Advanced product knowledge\\r\\n\\tPrepares, compiles and inputs into computer new customer information on each account opened ensuring completeness/accuracy of documentation and forwarding to appropriate personnel within time limits as according to bank policy and procedure.\\r\\n\\tAbility to identify the needs of the customer and communicate the appropriate bank products as necessary.\\r\\n\\tInstrumental in achieving branch referral/deposit/loan goals by promoting/cross-selling bank products and services as appropriate to customer needs.\\r\\n\\tHelp ABM & BM mentor Personal Banker I&II’s.\\r\\n\\tBackup to ABM for account opening and signing authority.\\r\\n\\tHistory of achieving branch referral/deposit/loan goals by qualified referrals and cross-selling bank products.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nSkills and Qualifications: \\r\\n\\r\\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\n\\r\\n\\tStrong multi-tasking skills and great attention to detail.\\r\\n\\r\\n\\r\\n\\r\\n\\tBasic math, problem solving, ten key and computer skills.\\r\\n\\tSecurity conscious with excellent organizational skills.\\r\\n\\tEnthusiastic personality. Communicates effectively with customers and inspires confidence – skilled enough to take care of customer assets and needs. \\r\\n\\tMust enjoy working with the public and be able to handle large sums of money comfortably. \\r\\n\\tProficient computer skills.\\r\\n\\tA team player working well with others and flexible in working hours; must have the ability to work a Saturday rotating schedule as assigned and extended hours from time to time. \\r\\n\\tProactive and self-directed with the ability to prioritize.\\r\\n\\tMust report to work promptly and regularly according to work schedule.\\r\\n\\tMust be professional and calm under pressure.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nEducation and/or Experience: \\r\\n\\r\\n\\r\\n\\tPersonal Banker I - High school diploma or equivalent required; one to six months related experience and customer service training. One year banking/customer service experience preferred. Excellent customer service following Personal Banker procedures. Minimal transaction errors.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\n\\r\\n\\tPersonal Banker II - High school diploma or equivalent with minimum of one year Teller/Personal Banker experience required; demonstrate proficiency of Personal Banker I skills; ability to balance Vault and ATM, order customer checks and perform wire transfers and account/debit card maintenance; sufficient consumer account opening, product knowledge and referral history. Ability to operate a cash dispenser and/or Integrated Teller Machine (ITM). Completion of Teller Certification.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\n\\r\\n\\tPersonal Banker III - High school diploma or equivalent with minimum of two years Teller/Personal Banker experience required; demonstrate proficiency of Personal Banker I&II skills; product knowledge and Account Opening skills, cross-selling bank products to achieve consistent referral history. Training abilities to help mentor Personal Banker I & II with patience and kindness. Assist ABM or BM with any branch need. Completion of Personal Banker Certification course.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nPhysical Demands: \\r\\n\\r\\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job to include standing for long periods of time, close/far vision, use of arms, hands and fingers, some bending, stretching, reaching and lifting up to 30 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\n \\r\\n\\r\\nWork Environment: \\r\\n\\r\\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\nQualifications\",\"responsibilities\":\" \\r\\n\\r\\nJob Description\\r\\n\\r\\n \\r\\n\\r\\nJob Title: Personal Banker I, II, III\\r\\n\\r\\nDepartment: Retail Banking\\r\\n\\r\\nReports To: Branch Supervisor\\r\\n\\r\\nFLSA Status: Non-exempt\\r\\n\\r\\n \\r\\n\\r\\nExpectations for All Team Members: Supports Legends Bank’s Mission, Vision, and Values by demonstrating the following characteristics and behaviors with team members, customers, and communities we serve. \\r\\n\\r\\nL – Lead; E – Engage; G – Grow: E – Excel; N – Notice; D – Do; S – Serve \\r\\n\\r\\nSummary/Purpose: \\r\\n\\r\\nResponsible for efficiently processing a variety of customer transactions while providing the highest level of customer service. Helps build solid customer relationships by identifying bank products and services beneficial to the customer.\\r\\n\\r\\n \\r\\n\\r\\nEssential Duties and Responsibilities for Personal Banker I: Other duties may be assigned.\\r\\n\\r\\n\\r\\n\\tBe a positive and engaged teammate treating customers and partners with high quality service and professional and respectful communication.\\r\\n\\r\\n\\r\\n\\r\\n\\tGreets customers instantly upon entering the branch and facilitates a welcoming and customer focused environment. \\r\\n\\tAlert to customers’ needs and ability to suggest appropriate products/services. Provides brochures as needed for banking services with sufficient knowledge to discuss each product we offer.\\r\\n\\tProcesses customer transactions efficiently and accurately in a slower or fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures. \\r\\n\\tProperly completes bank documents in accordance with bank policy and procedure (i.e. non-negotiable item logs, Currency Transaction Reports, general ledger tickets, forms, etc.)\\r\\n\\tReceives checks and cash for deposit/payout after verifying signatures, customer account balances, and examining checks for endorsements, legitimacy, etc.\\r\\n\\tProcesses customers' transactions into bank teller system to record transactions, and issues computer generated receipts.\\r\\n\\tBalances currency, coin, and checks in cash drawer throughout the day ensuring totals match with data displayed on teller system.\\r\\n\\tFollows branch security in accordance with bank policy to protect the bank against criminal and fraudulent operations and unnecessary risk or exposure by securing cash drawer, keys, combinations, and non-negotiable items, maintaining the established cash drawer limits, placing necessary holds, examining account titles and balances, verifying signatures of signers on accounts, performing dual control where assigned, etc.\\r\\n\\tDaily removes, records and processes deposits from night depository adhering to bank policy and procedure, assists customers with safe deposit box assistance and verification, accepts/processes loan and utility payments.\\r\\n\\tBuilds customer loyalty by developing relationships, making customer care calls and offering exceptional customer service. \\r\\n\\tTeller Certification.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\nAdditional Duties and Responsibilities for Personal Banker II:\\r\\n\\r\\n\\r\\n\\tIncreased check cashing limit from $500 to $2,500.\\r\\n\\r\\n\\r\\n\\r\\n\\tResponsible for handling the branch ATM operations, such as opening/closing, recording and processing deposits, loading cash dispensers, balancing the ATM and ensuring its security. \\r\\n\\tAbility to initiate/execute customer wire transfer of funds following appropriate bank policy and procedure.\\r\\n\\tResponds to customer inquiries and requests. Informs and advises customers of status or enhancements to current account productivity and suggests resolution on account disputes and other account activity.\\r\\n\\tProvides appropriate online and account/debit card maintenance to include stop payments, address changes, closing accounts, HAS contribution forms.\\r\\n\\tOrders customer checks as necessary.\\r\\n\\tAssists other bank personnel in resolving any customer issues.\\r\\n\\tAbility to operate and balance vault following appropriate controls, according to bank policy and procedure.\\r\\n\\tAbility to operate a Cash Dispenser, Integrated Teller Machine (ITM) or other bank technology as appropriate for position. \\r\\n\\tAttends and participates in training courses/certifications to advance job/customer service and products knowledge.\\r\\n\\tHelp achieve branch referral/deposit/loan goals by promoting/cross-selling other bank products and services as appropriate to customer needs.\\r\\n\\tPersonal Banker Certification.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nAdditional Duties and Responsibilities for Personal Bank III:\\r\\n\\r\\n\\r\\n\\tIncreased check cashing limit to $5,000. Ability to sign cashier’s check to $25,000.\\r\\n\\r\\n\\r\\n\\r\\n\\tEvaluates customer needs to obtain information and explain available financial services such as savings, consumer/business checking accounts, Individual Retirement Account, Certificates of Deposit, HSA, Estates, savings bonds, and securities. Advanced product knowledge\\r\\n\\tPrepares, compiles and inputs into computer new customer information on each account opened ensuring completeness/accuracy of documentation and forwarding to appropriate personnel within time limits as according to bank policy and procedure.\\r\\n\\tAbility to identify the needs of the customer and communicate the appropriate bank products as necessary.\\r\\n\\tInstrumental in achieving branch referral/deposit/loan goals by promoting/cross-selling bank products and services as appropriate to customer needs.\\r\\n\\tHelp ABM & BM mentor Personal Banker I&II’s.\\r\\n\\tBackup to ABM for account opening and signing authority.\\r\\n\\tHistory of achieving branch referral/deposit/loan goals by qualified referrals and cross-selling bank products.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nSkills and Qualifications: \\r\\n\\r\\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\n\\r\\n\\tStrong multi-tasking skills and great attention to detail.\\r\\n\\r\\n\\r\\n\\r\\n\\tBasic math, problem solving, ten key and computer skills.\\r\\n\\tSecurity conscious with excellent organizational skills.\\r\\n\\tEnthusiastic personality. Communicates effectively with customers and inspires confidence – skilled enough to take care of customer assets and needs. \\r\\n\\tMust enjoy working with the public and be able to handle large sums of money comfortably. \\r\\n\\tProficient computer skills.\\r\\n\\tA team player working well with others and flexible in working hours; must have the ability to work a Saturday rotating schedule as assigned and extended hours from time to time. \\r\\n\\tProactive and self-directed with the ability to prioritize.\\r\\n\\tMust report to work promptly and regularly according to work schedule.\\r\\n\\tMust be professional and calm under pressure.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nEducation and/or Experience: \\r\\n\\r\\n\\r\\n\\tPersonal Banker I - High school diploma or equivalent required; one to six months related experience and customer service training. One year banking/customer service experience preferred. Excellent customer service following Personal Banker procedures. Minimal transaction errors.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\n\\r\\n\\tPersonal Banker II - High school diploma or equivalent with minimum of one year Teller/Personal Banker experience required; demonstrate proficiency of Personal Banker I skills; ability to balance Vault and ATM, order customer checks and perform wire transfers and account/debit card maintenance; sufficient consumer account opening, product knowledge and referral history. Ability to operate a cash dispenser and/or Integrated Teller Machine (ITM). Completion of Teller Certification.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\n\\r\\n\\tPersonal Banker III - High school diploma or equivalent with minimum of two years Teller/Personal Banker experience required; demonstrate proficiency of Personal Banker I&II skills; product knowledge and Account Opening skills, cross-selling bank products to achieve consistent referral history. Training abilities to help mentor Personal Banker I & II with patience and kindness. Assist ABM or BM with any branch need. Completion of Personal Banker Certification course.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nPhysical Demands: \\r\\n\\r\\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job to include standing for long periods of time, close/far vision, use of arms, hands and fingers, some bending, stretching, reaching and lifting up to 30 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\n \\r\\n\\r\\nWork Environment: \\r\\n\\r\\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"LEGENDS BANK\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=C613508AEF5B2C0F139C20E026DA74B5\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"20 Music Square West Ste. 100\",\"addressLocality\":\"Nashville\",\"addressRegion\":\"TN\",\"postalCode\":37203,\"addressCountry\":\"USA\"}},\"industry\":\"Customer Service\",\"validThrough\":\"2026-07-13\",\"educationRequirements\":\"Not Specified\"}",
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