Epic Resolute Billing Analyst II

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    "ExternalDescriptionStr": "<p>The Epic Resolute Professional Billing Analyst II is a fully proficient, hands-on contributor responsible for the configuration, maintenance, and support of the Epic Professional Billing (PB) application at Quest Diagnostics.</p><p>This role independently performs system build, testing, and problem resolution to ensure accurate, compliant, and efficient billing operations across Quest’s national laboratory network. The Analyst II collaborates with stakeholders to implement functional changes, optimize workflows, and deliver reliable solutions that support clean claims, timely reimbursement, and a positive end-user experience for billing staff, providers, and patients.</p><p>Salary Range: $96,300 to $112,000</p><p><strong>Remote: This role may also be remote if the criteria are not met for location within a hub below.</strong></p><p><strong>Please note this is a hybrid opportunity (3 days in office &amp; 2 days WFH). The position can be based in one of the following locations: Secaucus, NJ, Schaumburg IL, Tampa, FL, or Dallas, TX</strong></p>",
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    "ExternalPostedStartDate": "2026-05-27T19:36:00+00:00",
    "ExternalQualificationsStr": "<p><strong>Required:</strong></p>\n<ul>\n <li>3+ years of experience building and supporting Epic Resolute Professional Billing (PB).</li>\n <li>Full proficiency with charge router workflows, claim edits, payment posting, and reconciliation.</li>\n <li>Proven ability to configure, test, and deploy Epic PB functionality independently.</li>\n <li>Strong analytical, documentation, and problem-solving skills</li>\n <li>Excellent verbal and written communication skills</li>\n <li>Ability to work collaboratively in a cross-functional environment</li>\n <li>Epic Resolute Professional Billing certification</li>\n <li>Completion of Quest Diagnostics Epic system training and onboarding.</li>\n <li>Participation in Epic upgrade readiness and optimization programs.</li>\n <li>Ongoing education in healthcare billing best practices, payer updates, and compliance standards.</li>\n <li>Bachelor’s degree in Healthcare, Business, or Information Systems or the equivalent work experience</li>\n <li>Travel up to 5%</li>\n <li>English Required</li>\n</ul>\n<p><strong>Preferred:</strong></p>\n<ul>\n <li>Experience in a multi-site or national reference laboratory or healthcare billing operation.</li>\n <li>Familiarity with Epic SBO, Claims, or Charge Router modules.</li>\n <li>Understanding of payer rules, denial management, and revenue cycle compliance.</li>\n <li>Experience collaborating with external vendors or clearinghouses for billing interfaces.</li>\n <li>Epic Charge Router or Claims certification</li>\n</ul>\n<p><strong>Education</strong></p>\n<ul>\n <li>Bachelor’s Degree Bachelor’s degree in Healthcare, Business, or Information Systems or the equivalent work experience (Required)</li>\n</ul>\n<p><strong>Languages</strong></p>\n<ul>\n <li>English (Required)</li>\n</ul>\n<p><strong>Work Requirements</strong></p>\n<ul>\n <li>Travel Required</li>\n</ul>",
    "InternalQualificationsStr": "<p><strong>Required:</strong></p>\n<ul>\n <li>3+ years of experience building and supporting Epic Resolute Professional Billing (PB).</li>\n <li>Full proficiency with charge router workflows, claim edits, payment posting, and reconciliation.</li>\n <li>Proven ability to configure, test, and deploy Epic PB functionality independently.</li>\n <li>Strong analytical, documentation, and problem-solving skills</li>\n <li>Excellent verbal and written communication skills</li>\n <li>Ability to work collaboratively in a cross-functional environment</li>\n <li>Epic Resolute Professional Billing certification</li>\n <li>Completion of Quest Diagnostics Epic system training and onboarding.</li>\n <li>Participation in Epic upgrade readiness and optimization programs.</li>\n <li>Ongoing education in healthcare billing best practices, payer updates, and compliance standards.</li>\n <li>Bachelor’s degree in Healthcare, Business, or Information Systems or the equivalent work experience</li>\n <li>Travel up to 5%</li>\n <li>English Required</li>\n</ul>\n<p><strong>Preferred:</strong></p>\n<ul>\n <li>Experience in a multi-site or national reference laboratory or healthcare billing operation.</li>\n <li>Familiarity with Epic SBO, Claims, or Charge Router modules.</li>\n <li>Understanding of payer rules, denial management, and revenue cycle compliance.</li>\n <li>Experience collaborating with external vendors or clearinghouses for billing interfaces.</li>\n <li>Epic Charge Router or Claims certification</li>\n</ul>\n<p><strong>Education</strong></p>\n<ul>\n <li>Bachelor’s Degree Bachelor’s degree in Healthcare, Business, or Information Systems or the equivalent work experience (Required)</li>\n</ul>\n<p><strong>Languages</strong></p>\n<ul>\n <li>English (Required)</li>\n</ul>\n<p><strong>Work Requirements</strong></p>\n<ul>\n <li>Travel Required</li>\n</ul>",
    "OrganizationDescriptionStr": "<table>\n <tbody>\n  <tr>\n   <td>Quest Diagnostics honors our service members and encourages veterans to apply.<br/><br/> While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.<br/><br/> Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.</td>\n  </tr>\n </tbody>\n</table>",
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