Patient Services Representative (Medical Receptionist)

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    "description": "<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Patient Services Representative (Medical Receptionist)</span></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Location: Pleasanton, CA</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Pay Rate: $25.00 to $30.00 DOE</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">About Berman Skin Institute</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Founded by board-certified dermatologist Dr. David Berman, BSI provides medical, surgical, and cosmetic dermatology across Northern California. We combine advanced technology with compassionate care to deliver the best patient experience possible.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">At <span style=\"font-weight: bold\">Berman Skin Institute</span>, patients don’t just come to us for treatment, they come for confidence, healing, and life-changing care. </span><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">You’ll be the first person they meet and the one who sets the tone for their entire visit. </span><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">If you enjoy helping people, staying organized, and working in a fast-paced medical environment this is a role where you can build a long-term career, not just hold a front desk job.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">What You’ll Do</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">You’ll coordinate the patient experience from arrival to departure:</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Front Desk &amp; Patient Experience</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Welcome and check in patients</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Answer phones and assist with questions</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Schedule and confirm appointments</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Educate patients on services and next steps</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Insurance &amp; Administration</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Verify insurance eligibility</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Update patient demographics</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Collect copays and process payments</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Document visits in EMR</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Clinic Coordination</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Work closely with medical assistants and providers</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Help keep clinic flow organized and on time</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Prepare patients for visits when needed</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">You are the hub of the clinic, communication, organization, and kindness are key.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">What We’re Looking For</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">2+ year customer service or medical office experience preferred</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Friendly, professional, and dependable</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Strong multitasking and computer skills</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Comfortable in a busy environment</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Interest in healthcare, dermatology, or aesthetics a plus</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">High school diploma required</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Available for occasional Saturdays</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Benefits &amp; Perks</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Health &amp; Financial</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Medical, Dental, Vision Insurance</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">401(k) with company contribution</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Competitive hourly pay</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Paid Time Off &amp; Paid Holidays</span></li>\n</ul>\n<p><span style=\"font-weight: bold\">Employee Extras</span></p>\n<ul>\n<li>Discounts on treatments and skincare</li>\n<li>Stable schedule &amp; supportive leadership</li>\n<li>Positive team environment</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">More information about Berman Skin Institute can be found at <a href=\"http://www.skinmds.com\" target=\"_blank\" rel=\"noopener noreferrer\">http://www.skinmds.com</a></span></p>\n<p><br></p>",
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