Home › Companies › Fa Esau Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001 › Contractor Network Performance Coach
Contractor Network Performance Coach
Fa Esau Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001 · Jacksonville, FL, United States; FL-Jacksonville-10550 Deerwood, Jacksonville, FL, US · Hybrid · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Fa Esau Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001 |
| Title | Contractor Network Performance Coach |
| Normalized title | - |
| Department / team | USA Misc Professionals |
| Location | Jacksonville, FL, United States |
| Work model | Hybrid / Hybrid |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-16 / 2026-06-17 |
| Changed / last seen | 2026-06-18 / 2026-06-18 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Fa Esau Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Jacksonville. | Open |
| Department jobs | Active postings in USA Misc Professionals. | Open |
| Work model jobs | Active Hybrid postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Fa Esau Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001 |
| Source | 9e3ec1f2-78c7-4d75-8a87-c84b67753833 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
💼 Ready to Drive Contractor Excellence?
📊 Be the Coach Who Makes a Difference!
Join Us as Contractor Network Performance Coach – Hybrid Role | Jacksonville, FL
What’s in it for you?
🔹 Lead & Educate: Coach contractors and deliver impactful training sessions.
🔹 Analyze & Improve: Review performance data to ensure quality outcomes.
🔹 Create Impact: Help maintain standards that restore communities every day.
At Crawford, every claim represents a person and a community we help rebuild. As a Contractor Network Performance Coach, your customer service experience, property insurance or construction knowledge, and proficiency in Xactimate will drive contractor success and client satisfaction.
This is your chance to be part of the One Crawford family —where your work truly matters.
✨ Ready to lead with knowledge and make an impact? Apply today and help us restore lives!
Responsibilities
Coaching and Development:
Coach contractors and conduct educational trainings per company policies and client requirements to address identified trends.
Provide real time coaching and feedback to contractors based on contractor performance.
Work with management to determine training needs and training topics.
Subject matter expert for Contractor Connection processes and program requirements
Create performance improvement plans touching multiple disciplines within the organization.
Provide feedback and recommendations for formal training development.
Address training related questions and queries from contractors.
Coordinate with team members to develop and implement training models.
Determine training timelines and develop training content.
Maintain training documentations and make updates as per business needs.
Develop best practices to improve training quality.
Develop and maintain knowledge base and FAQs for contractors.
Schedules contractor staff training sessions for new and existing contractors where required.
Acts as change agent and facilitator of managing change initiatives.
Assists all internal departments where required.
Reporting & Analysis:
Provide data review, analysis and monthly reporting of individual contractor and District performance results.
Identify skill gaps for performance improvement and recommend final decisions regarding contractor status within network (i.e. suspension, terminations, etc.).
Make recommendations on process improvements that will gain efficiencies and reduce cycle times.
Identify opportunities with existing processes and recommends process improvement measures.
Create feedback loop between Network Performance Management team and contractor for ongoing performance monitoring.
Participates in special projects or other assignments as directed.
Upholds the Crawford Code of Business Conduct at all times.
Qualifications
Bachelor's degree in business administration, management, construction or a related discipline; or an equivalent combination of experience.
Minimum 1 year training, coaching and/or leadership experience
Minimum 1 year Project Management experience preferred
Residential Property Insurance training experience preferred
Exhibits team leadership capabilities
Familiar with residential and commercial construction, restoration means and methods
Ability to interpret contract terms and conditions
Basic construction estimating skills
Ability to review completed work and determine conformance with contract requirements and standard business practices
Ability to analyze and resolve problems while maintaining a spirit of cooperation and teamwork
Highly proficient and advanced computer skills, Windows, Microsoft Word, Excel, and working knowledge of property estimate software programs
Excellent written, verbal and oral communication skills
Excellent attention to detail; organizational and interpersonal skills
Demonstrated ability to manage multiple projects or contractors concurrently under minimal supervision
Tact and diplomacy
Highly objective decision making style based on facts, not intuition
Confident and decisive in reaching conclusions and determinations
Strong relationship/team building skills
Strong time management abilities
Previous experience in the construction industry. Insurance property loss adjusting experience helpful.
Will have frequent interaction with contractors and clients.
#LI-EC1
Company
Why Crawford?
Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.
At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.
We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com .
When you accept a job with Crawford, you become a part of the One Crawford family.
Our total compensation plans provide each of our employees with far more than just a great salary
Pay and incentive plans that recognize performance excellence
Benefit programs that empower financial, physical, and mental wellness
Training programs that promote continuous learning and career progression while enhancing job performance
Sustainability programs that give back to the communities in which we live and work
A culture of respect, collaboration, entrepreneurial spirit and inclusion
Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.
Full job record
| Job ID | 93baf67b8ac122f3cff4adea69d7c037d558169b |
| Org ID | dfed3709-5332-4d2e-b7ca-369e73edb560 |
| Source ID | 9e3ec1f2-78c7-4d75-8a87-c84b67753833 |
| Board ID | 9e3ec1f2-78c7-4d75-8a87-c84b67753833 |
| Provider | oracle_hcm |
| Provider Job Key | 4549 |
| Title | Contractor Network Performance Coach |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Jacksonville, FL, United States; FL-Jacksonville-10550 Deerwood, Jacksonville, FL, US |
| Department | USA Misc Professionals |
| Team | — |
| Employment Type | full_time |
| Workplace Type | hybrid |
| Remote Policy | hybrid |
| Country | United States |
| Region | FL |
| City | Jacksonville |
| Salary Raw | Description 💼 Ready to Drive Contractor Excellence? 📊 Be the Coach Who Makes a Difference! Join Us as Contractor Network Performance Coach – Hybrid Role | Jacksonville, FL What’s in it for you? 🔹 Lead & Educate: Coach contractors and deliver impactful training sessions. 🔹 Analyze & Improve: Review performance data to ensure quality outcomes. 🔹 Create Impact: Help maintain standards that restore communities every day. At Crawford, every claim represents a person and a community we help rebuild. As a Contractor Network Performance Coach, your customer service experience, property insurance or construction knowledge, and proficiency in Xactimate will drive contractor success and client satisfaction. This is your chance to be part of the One Crawford family —where your work truly matters. ✨ Ready to lead with knowledge and make an impact? Apply today and help us restore lives! Responsibilities Coaching and Development: Coach contractors and conduct educational trainings per company policies and client requirements to address identified trends. Provide real time coaching and feedback to contractors based on contractor performance. Work with management to determine training needs and training topics. Subject matter expert for Contractor Connection processes and program requirements Create performance improvement plans touching multiple disciplines within the organization. Provide feedback and recommendations for formal training development. Address training related questions and queries from contractors. Coordinate with team members to develop and implement training models. Determine training timelines and develop training content. Maintain training documentations and make updates as per business needs. Develop best practices to improve training quality. Develop and maintain knowledge base and FAQs for contractors. Schedules contractor staff training sessions for new and existing contractors where required. Acts as change agent and facilitator of managing change initiatives. Assists all internal departments where required. Reporting & Analysis: Provide data review, analysis and monthly reporting of individual contractor and District performance results. Identify skill gaps for performance improvement and recommend final decisions regarding contractor status within network (i.e. suspension, terminations, etc.). Make recommendations on process improvements that will gain efficiencies and reduce cycle times. Identify opportunities with existing processes and recommends process improvement measures. Create feedback loop between Network Performance Management team and contractor for ongoing performance monitoring. Participates in special projects or other assignments as directed. Upholds the Crawford Code of Business Conduct at all times. Qualifications Bachelor's degree in business administration, management, construction or a related discipline; or an equivalent combination of experience. Minimum 1 year training, coaching and/or leadership experience Minimum 1 year Project Management experience preferred Residential Property Insurance training experience preferred Exhibits team leadership capabilities Familiar with residential and commercial construction, restoration means and methods Ability to interpret contract terms and conditions Basic construction estimating skills Ability to review completed work and determine conformance with contract requirements and standard business practices Ability to analyze and resolve problems while maintaining a spirit of cooperation and teamwork Highly proficient and advanced computer skills, Windows, Microsoft Word, Excel, and working knowledge of property estimate software programs Excellent written, verbal and oral communication skills Excellent attention to detail; organizational and interpersonal skills Demonstrated ability to manage multiple projects or contractors concurrently under minimal supervision Tact and diplomacy Highly objective decision making style based on facts, not intuition Confident and decisive in reaching conclusions and determinations Strong relationship/team building skills Strong time management abilities Previous experience in the construction industry. Insurance property loss adjusting experience helpful. Will have frequent interaction with contractors and clients. #LI-EC1 Company Why Crawford? Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time. At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com . When you accept a job with Crawford, you become a part of the One Crawford family. Our total compensation plans provide each of our employees with far more than just a great salary Pay and incentive plans that recognize performance excellence Benefit programs that empower financial, physical, and mental wellness Training programs that promote continuous learning and career progression while enhancing job performance Sustainability programs that give back to the communities in which we live and work A culture of respect, collaboration, entrepreneurial spirit and inclusion Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | hour |
| Source URL | https://fa-esau-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/crawco-jobs/job/4549 |
| Apply URL | https://fa-esau-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/crawco-jobs/job/4549 |
| First Seen At | 2026-06-17 11:37:20Z |
| Last Seen At | 2026-06-18 11:24:27Z |
| Last Checked At | 2026-06-18 11:24:27Z |
| Last Changed At | 2026-06-18 11:24:27Z |
| Inactive At | — |
| Source Posted At | 2026-06-16 18:09:50Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-esau-saasfaprod1.fa.ocs.oraclecloud.com|CX_1001/date=2026-06-18/2026-06-18T11-24-14-032Z-0846d870ed66d4bd2bf3e5610fd8304ea8c5de738d3fb70a8c61bcd435e9e8bf.json |
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"ShortDescriptionStr": "The Contractor Network Performance Coach provides real time coaching on ways to overcome identified performance trends, teach contractors how to effectively utilize business tools to become more efficient and make recommendations on ways current processes may be improved to gain efficiencies.",
"requisitionFlexFields": [],
"DomesticTravelRequired": null,
"PrimaryLocationCountry": "US",
"ExternalQualificationsStr": null,
"ExternalResponsibilitiesStr": null,
"InternationalTravelRequired": null
},
"detail_meta": {
"url": "https://fa-esau-saasfaprod1.fa.ocs.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%224549%22,siteNumber=CX_1001",
"http_status": 200,
"content_type": "application/json",
"response_bytes": 15117
},
"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/93baf67b8ac122f3cff4adea69d7c037d558169b?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/dfed3709-5332-4d2e-b7ca-369e73edb560JSONGET https://api.bluedoor.sh/job-postings/v1/sources/9e3ec1f2-78c7-4d75-8a87-c84b67753833JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/93baf67b8ac122f3cff4adea69d7c037d558169b/eventsJSON