Home › Companies › Whistler Platinum › Owner Services Coordinator
Owner Services Coordinator
Whistler Platinum · Whistler, Canada, Whistler, BC, Canada · On Site · Active · Rippling ATS
Job facts
| Field | Value |
|---|---|
| Company | Whistler Platinum |
| Title | Owner Services Coordinator |
| Normalized title | - |
| Department / team | Owner Relations |
| Location | Whistler, BC, Canada |
| Work model | On Site |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Rippling ATS |
| Posted / first seen | 2026-03-18 / 2026-05-29 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Whistler Platinum. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Rippling ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Whistler. | Open |
| Department jobs | Active postings in Owner Relations. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Whistler Platinum |
| Source | 3549b6db-488d-492b-93dd-2e6c88fedd49 |
| ATS provider | Rippling ATS |
Description
company
Founded in 2000, Whistler Platinum is an exclusive property management and luxury accommodation company, providing homeowners with unrivaled property management and guests with exceptional accommodation, vacation planning, and personalized concierge services. Our mission is to go above and beyond, making homeownership easy and our guests’ vacations memorable.
role
Role Summary
Whistler Platinum is seeking a highly organized, detail-oriented, and service-driven Owner Services Coordinator to join our team. This role is integral to delivering exceptional home care standards and providing a seamless, elevated ownership experience for our homeowners.
You will be responsible for supporting a portfolio of properties, ensuring each home is impeccably maintained, thoughtfully prepared, and aligned with homeowner expectations. Working closely with our Maintenance, Operations, and Owner Relations teams, as well as external strata partners, you will help uphold the high standards that define the Whistler Platinum experience. This is an excellent opportunity for a motivated professional looking to grow within a dynamic and collaborative environment, with the potential to expand both your portfolio and responsibilities over time.
Key Responsibilities
Homeowner & Arrival Management
Arrival Coordination: Oversee homeowner arrivals, including welcome amenities, parcel handling, and special requests. Property Inspections: Conduct pre-arrival inspections to ensure exceptional cleanliness, presentation, and readiness. Operational Collaboration: Review upcoming arrivals and collaborate with internal teams to address outstanding maintenance or operational items. Communication & Administration
Property Onboarding: Coordinate the onboarding of new properties, including setup, documentation, and cross-team collaboration. Inquiry Response: Respond to homeowner inquiries - including coordination and accounting-related matters - in a timely and professional manner. Documentation: Maintain accurate homeowner profiles, preferences, and property documentation. Calendar Management: Manage property calendars in collaboration with homeowners, ensuring alignment with personal use and rental availability. Support & Reporting: Assist with month-end processes, reporting, and owner communications. Maintain internal tracking tools, including owner arrival reports and office calendars. Special Projects: Support the Director of Owner Relations with special projects and administrative initiatives. Property Stewardship & Vendor Liaison
Enhancement Recommendations: Proactively identify and recommend property enhancements, upgrades, and renovation opportunities. Strata Relations: Liaise with strata managers regarding building operations, capital projects, amenity access, and updates. Vendor Coordination: Source and obtain quotes for appliances, furnishings, repairs, and insurance-related matters. Meet with trades and contractors on-site as required. Qualifications & Skills
Organizational Mastery: Strong organizational and time management skills with exceptional attention to detail. Communication: Excellent communication skills with a natural ability to build trusted relationships. Adaptability: Ability to manage multiple priorities and adapt in a fast-paced environment. Service Excellence: A proactive, solutions-oriented mindset with a strong commitment to service excellence. Experience: Experience in property management, hospitality, or a related field is considered an asset. Technical Skills: Proficiency with Microsoft Office and property management systems is a strong asset. Benefits & Perks
Competitive Salary: $55k - $60k based on experience. Mountain Lifestyle: Whistler Blackcomb season pass or recreational spending account. Wellness: Annual Health & Wellness spending allowance. Team Culture: A collaborative and supportive team with regular staff events and team-building outings. Requirements
Work Authorization: You must be legally eligible to work in Canada. We are unable to assist with Canadian work authorization. Commitment: Long-term Whistler commitment required with a minimum of 2 years commitment.
Full job record
| Job ID | 93aec52c475a487ce4be8930b7d6a0943c6f348f |
| Org ID | 5b43de82-da4c-47bc-a690-e54e592830f9 |
| Source ID | 3549b6db-488d-492b-93dd-2e6c88fedd49 |
| Board ID | 3549b6db-488d-492b-93dd-2e6c88fedd49 |
| Provider | rippling |
| Provider Job Key | 8b33d64a-ee6f-4db3-886b-0a96fbf11a39 |
| Title | Owner Services Coordinator |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Whistler, Canada, Whistler, BC, Canada |
| Department | Owner Relations |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | Canada |
| Region | BC |
| City | Whistler |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://ats.rippling.com/whistler-platinum-jobs/jobs/8b33d64a-ee6f-4db3-886b-0a96fbf11a39 |
| Apply URL | https://ats.rippling.com/whistler-platinum-jobs/jobs/8b33d64a-ee6f-4db3-886b-0a96fbf11a39 |
| First Seen At | 2026-05-29 07:15:15Z |
| Last Seen At | 2026-06-06 19:52:40Z |
| Last Checked At | 2026-06-06 19:52:40Z |
| Last Changed At | 2026-06-06 19:52:40Z |
| Inactive At | — |
| Source Posted At | 2026-03-18 23:39:26Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=whistler-platinum-jobs/date=2026-06-06/2026-06-06T19-52-39-317Z-aadc7ed952b506f869b5dcde0c767b176df6e92fb9359b5cbd3bde69664d10f7.json |
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"role": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Role Summary</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Whistler Platinum is</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">seeking</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">a highly organized, detail-oriented, and service-driven</span><span style=\"white-space:pre-wrap;\"> </span><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Owner Services Coordinator</strong></b><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">to join our team. This role is integral to delivering exceptional home care standards and providing a seamless, elevated ownership experience for our homeowners.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">You will</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">be responsible for</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">supporting a portfolio of properties, ensuring each home is impeccably</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">maintained, thoughtfully prepared, and aligned with homeowner expectations. Working closely with our Maintenance, Operations, and Owner Relations teams, as well as external strata partners, you will help uphold the</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">high standards</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">that define the Whistler Platinum experience. This is an excellent opportunity for a motivated professional looking to grow within a dynamic and collaborative environment, with the potential to expand both your portfolio and responsibilities over time.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Key Responsibilities</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"font-size:14pt;white-space:pre-wrap;\">Homeowner & Arrival Management</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Arrival Coordination:</strong></b><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">Oversee homeowner arrivals, including welcome amenities, parcel handling, and special requests.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Property Inspections:</strong></b><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">Conduct pre-arrival inspections to ensure exceptional cleanliness, presentation, and readiness.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Operational Collaboration:</strong></b><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">Review upcoming arrivals and collaborate with internal teams to address outstanding maintenance or operational items.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"font-size:14pt;white-space:pre-wrap;\">Communication & Administration</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Property Onboarding:</strong></b><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">Coordinate the onboarding of new properties, including setup, documentation, and cross-team collaboration.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Inquiry Response:</strong></b><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">Respond to homeowner inquiries - including coordination and accounting-related matters - in</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">a timely</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">and professional manner.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Documentation:</strong></b><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">Maintain</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">accurate</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">homeowner profiles, preferences, and property documentation.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Calendar Management:</strong></b><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">Manage property calendars in collaboration with homeowners, ensuring alignment with personal use and rental availability.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Support & Reporting:</strong></b><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">Assist with month-end processes, reporting, and owner communications. Maintain internal tracking tools, including owner arrival reports and office calendars.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Special Projects:</strong></b><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">Support the Director of Owner Relations with special projects and administrative initiatives.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"font-size:14pt;white-space:pre-wrap;\">Property Stewardship & Vendor Liaison</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Enhancement Recommendations:</strong></b><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">Proactively</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">identify</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">and recommend property enhancements, upgrades, and renovation opportunities.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Strata Relations:</strong></b><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">Liaise with strata managers</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">regarding</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">building operations, capital projects, amenity access, and updates.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Vendor Coordination:</strong></b><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">Source and obtain quotes for appliances, furnishings, repairs, and insurance-related matters. 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$60k based on experience.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Mountain Lifestyle:</strong></b><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">Whistler Blackcomb season pass or recreational</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">spending account.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Wellness:</strong></b><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">Annual Health & Wellness spending allowance.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Team Culture:</strong></b><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">A collaborative and supportive team with regular staff events and team-building outings.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Requirements</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Work Authorization:</strong></b><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">You must be legally eligible to work in Canada. We are unable to</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">assist</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">with Canadian work authorization.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Commitment:</strong></b><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">Long-term Whistler commitment</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">required</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">with a minimum of 2 years commitment.</span></li></ul>",
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