Senior Food & Beverage Host/Hostess

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    "ExternalDescriptionStr": "<p style=\"-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);box-sizing:border-box;color:rgb(28, 31, 33);font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot;;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin-bottom:1em;margin-top:0px;orphans:2;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;\">At InterContinental, we are looking to recruit a Full-Time enthusiastic <strong style=\"box-sizing:border-box;font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot; !important;font-weight:bolder;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;\">Senior Food &amp; Beverage Hostess</strong> to oversee, enhance, and ensure an exceptional dining experience for our guests.</p><p style=\"-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);box-sizing:border-box;color:rgb(28, 31, 33);font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot;;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin-bottom:1em;margin-top:0px;orphans:2;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;\">As a Senior Hostess, you will take a leading role within the hosting team, ensuring smooth daily operations, maintaining service excellence, and supporting the development and training of Host/Hostess team members. You will foster a positive and respectful relationship with colleagues while engaging with guests in a professional and welcoming manner.</p><p style=\"-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);box-sizing:border-box;color:rgb(28, 31, 33);font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot;;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin-bottom:1em;margin-top:0px;orphans:2;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;\">The duties and responsibilities described in this job description are not a comprehensive list, and additional tasks may be assigned from time to time.</p><p style=\"-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);box-sizing:border-box;color:rgb(28, 31, 33);font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot;;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin-bottom:1em;margin-top:0px;orphans:2;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;\"><strong style=\"box-sizing:border-box;font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot; !important;font-weight:bolder;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;\">Key Responsibilities</strong></p><p style=\"-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);box-sizing:border-box;color:rgb(28, 31, 33);font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot;;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin-bottom:1em;margin-top:0px;orphans:2;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;\"><strong style=\"box-sizing:border-box;font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot; !important;font-weight:bolder;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;\">Guest Experience &amp; Service Excellence</strong></p><ul style=\"-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);box-sizing:border-box;color:rgb(28, 31, 33);font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot;;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin-bottom:1em;margin-top:0px;orphans:2;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;\"><li style=\"box-sizing:border-box;font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot; !important;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;\">Greet all guests warmly and professionally upon arrival.</li><li style=\"box-sizing:border-box;font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot; !important;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;\">Maintain a polished and professional appearance, setting the standard for the team.</li><li style=\"box-sizing:border-box;font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot; !important;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;\">Escort guests to their assigned tables, considering preferences and reservation details.</li><li style=\"box-sizing:border-box;font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot; !important;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;\">Ensure guests are comfortably seated and satisfied with arrangements.</li><li style=\"box-sizing:border-box;font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot; !important;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;\">Handle guest concerns promptly and professionally, escalating to management when necessary.</li><li style=\"box-sizing:border-box;font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot; !important;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;\">Adhere strictly to brand and hospitality protocols in all guest interactions.</li></ul><p style=\"-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);box-sizing:border-box;color:rgb(28, 31, 33);font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot;;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin-bottom:1em;margin-top:0px;orphans:2;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;\"><strong style=\"box-sizing:border-box;font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot; !important;font-weight:bolder;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;\">Supervision &amp; Team Leadership</strong></p><ul style=\"-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);box-sizing:border-box;color:rgb(28, 31, 33);font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot;;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin-bottom:1em;margin-top:0px;orphans:2;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;\"><li style=\"box-sizing:border-box;font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot; !important;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;\">Supervise and coordinate the daily activities of the Host/Hostess team.</li><li style=\"box-sizing:border-box;font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot; !important;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;\">Conduct on-the-job training and onboarding for new Host/Hostess team members.</li><li style=\"box-sizing:border-box;font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot; !important;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;\">Monitor grooming, punctuality, and performance, providing constructive feedback.</li><li style=\"box-sizing:border-box;font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot; !important;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;\">Lead by example to ensure a positive, motivated, and service-oriented team environment.</li><li style=\"box-sizing:border-box;font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot; !important;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;\">Assist in evaluating team performance and identifying development needs.</li></ul><p style=\"-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);box-sizing:border-box;color:rgb(28, 31, 33);font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot;;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin-bottom:1em;margin-top:0px;orphans:2;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;\"><strong style=\"box-sizing:border-box;font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot; !important;font-weight:bolder;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;\">Operations &amp; Administration</strong></p><ul style=\"-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);box-sizing:border-box;color:rgb(28, 31, 33);font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot;;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin-bottom:1em;margin-top:0px;orphans:2;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;\"><li style=\"box-sizing:border-box;font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot; !important;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;\">Oversee reservation systems, ensuring bookings and seating charts are accurately managed.</li><li style=\"box-sizing:border-box;font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot; !important;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;\">Coordinate closely with Restaurant Managers to ensure smooth service flow.</li><li style=\"box-sizing:border-box;font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot; !important;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;\">Monitor table allocation strategies to optimize service efficiency and guest satisfaction.</li><li style=\"box-sizing:border-box;font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot; !important;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;\">Ensure compliance with data handling and confidentiality procedures.</li><li style=\"box-sizing:border-box;font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot; !important;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;\">Perform opening and closing procedures, ensuring readiness for service.</li></ul><p style=\"-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);box-sizing:border-box;color:rgb(28, 31, 33);font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot;;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin-bottom:1em;margin-top:0px;orphans:2;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;\"><strong style=\"box-sizing:border-box;font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot; !important;font-weight:bolder;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;\">Requirements</strong></p><ul style=\"-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);box-sizing:border-box;color:rgb(28, 31, 33);font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot;;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin-bottom:1em;margin-top:0px;orphans:2;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;\"><li style=\"box-sizing:border-box;font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot; !important;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;\">Previous experience in a similar role, preferably within a luxury hotel or high-volume restaurant environment.</li><li style=\"box-sizing:border-box;font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot; !important;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;\">Previous supervisory or team-leading experience will be considered an asset.</li><li style=\"box-sizing:border-box;font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot; !important;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;\">Excellent English, both written and verbal; additional languages are an advantage.</li><li style=\"box-sizing:border-box;font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot; !important;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;\">Strong leadership, communication, and interpersonal skills.</li><li style=\"box-sizing:border-box;font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot; !important;scrollbar-color:rgb(167, 173, 178) transparent;scrollbar-width:thin;\">Excellent understanding of customer service and luxury hospitality standards.</li><li style=\"box-sizing:border-box;font-family:&quot;Open Sans&quot;, &quot;Open Sans Fallback&quot; 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