Senior Manager, Event Marketing

{
  "content_hash": "45b09eddd5247a7af087d2a760b2ee3407f32da677c527deb7ba6e42578b1ded",
  "source_hash": "71aa88630767900d7eea3b657e4439458accd3c0be04e20db04ad224c93dfc70",
  "last_changed_at": "2026-06-18T10:52:06.913Z",
  "active_status": "deleted"
}

{
  "language": "en",
  "location": {
    "raw": "Santa Clara, CALIFORNIA, United States",
    "city": "Santa Clara",
    "region": "CA",
    "country": "United States",
    "is_remote": true,
    "confidence": 0.8
  },
  "salary_max": 259700,
  "salary_min": 148400,
  "inferred_at": "2026-06-16T11:36:39.879Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Santa Clara, CALIFORNIA, United States",
      "city": "Santa Clara",
      "region": "CA",
      "country": "United States",
      "is_remote": true,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "remote",
  "salary_period": "week",
  "workplace_type": "remote",
  "salary_currency": "USD"
}

{}

{
  "id": "744000131235069",
  "ref": "https://api.smartrecruiters.com/v1/companies/servicenow/postings/744000131235069",
  "name": "Senior Manager, Event Marketing",
  "uuid": "f2ff823e-6718-4e7a-8d30-38e76a7f314a",
  "detail": {
    "id": "744000131235069",
    "name": "Senior Manager, Event Marketing",
    "uuid": "f2ff823e-6718-4e7a-8d30-38e76a7f314a",
    "jobAd": {
      "sections": {
        "jobDescription": {
          "text": "<p><strong>The Role&#xa0;</strong></p><p>World Forum is ServiceNow’s global field event series — nine cities, six continents, one integrated campaign engine. This role leads the marketing and runs the audience acquisition engine to bring the series to life.&#xa0;</p><p>You’ll&#xa0;build the global campaign strategy for World Forum and partner with regional marketing teams to adapt and execute it locally.&#xa0;You’re&#xa0;the strategic center of gravity: setting the framework, the targets, and the narrative — then trusting the geos to run with it.&#xa0;</p><p>This is a strategy role for someone who thinks globally, leads through influence, and brings genuine creative ambition to everything they build. You set the standard — for the work, the pace, and what good looks like. You embrace AI as a core part of how you&#xa0;operate, and you move fast without losing craft.&#xa0;</p><p><strong>What&#xa0;You’ll&#xa0;Own&#xa0;</strong></p><ul><li>Campaign strategy.&#xa0;Build the annual World Forum campaign architecture — audience segmentation, channel mix, and content framework — designed to scale across regions.&#xa0;</li><li>Messaging framework.&#xa0;Define the World Forum narrative. Customize messaging for buying groups and industry verticals — ensuring the right story reaches the right audience&#xa0;at&#xa0;every city.&#xa0;</li><li>Audience acquisition and expansion.&#xa0;Own the strategy for growing and diversifying World Forum audiences —&#xa0;identifying&#xa0;new segments, surfacing whitespace, and&#xa0;setting&#xa0;the approach for reaching net-new buyers across every city.&#xa0;</li><li>Target-setting and performance.&#xa0;Define registration and pipeline targets&#xa0;by&#xa0;city and region. Build trendlines and pacing models. Track and communicate performance against&#xa0;goal&#xa0;throughout the cycle.&#xa0;</li><li>Geo partnership.&#xa0;Work&#xa0;hand-in-hand&#xa0;with regional marketing leads to&#xa0;localize&#xa0;the global framework. Lead with strategy; let the geos execute.&#xa0;&#xa0;</li><li>Creative excellence.&#xa0;Partner with the brand team to set and uphold the visual identity of World Forum&#xa0;globally,&#xa0;ensuring every campaign touchpoint reflects the series' quality and scale.&#xa0;</li><li>Cross-functional alignment.&#xa0;Coordinate across&#xa0;content, digital, field marketing, and PSM to ensure World Forum campaigns are integrated and sequenced correctly.&#xa0;</li><li>Org partnership.&#xa0;Partner across ServiceNow’s portfolio companies — including Armis, Veza, and&#xa0;Moveworks&#xa0;— to&#xa0;identify&#xa0;joint audience opportunities, co-market to new segments, and extend World Forum’s reach beyond the core ServiceNow base.&#xa0;</li></ul>",
          "title": "Job Description"
        },
        "qualifications": {
          "text": "<p><strong>To be successful in this role you have:</strong></p><ul><li>Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.</li><li>8+&#xa0;years in B2B campaign or event marketing, with meaningful global scope&#xa0;</li><li>Demonstrated ability to build campaign strategy from scratch — not just execute against someone else’s plan&#xa0;</li><li>Strong data fluency: you set targets, build models, and use performance data to make decisions&#xa0;</li><li>Experience working across regions and time zones with distributed stakeholders&#xa0;</li><li>Influence without authority is your operating mode —&#xa0;you’ve&#xa0;led through alignment, not headcount&#xa0;</li><li>Event marketing experience preferred; enterprise software or tech industry a plus&#xa0;</li><li>Genuine creative instincts and&#xa0;high standards. You have&#xa0;taste. You know the difference between good enough and great — and you consistently push toward great, even when the timeline is tight.&#xa0;</li><li>AI fluency. You already use AI tools as part of how you work — for drafting, research, audience analysis, and campaign optimization — and&#xa0;you’re&#xa0;always looking for new ways to raise the bar with them.&#xa0;</li><li>Familiarity with our core stack — AEM, Marketo,&#xa0;PowerBI, and Claude — is a plus; comfort picking up new tools quickly is&#xa0;a must.&#xa0;</li><li>Travel 40-50%&#xa0;</li></ul><p><strong>What Success Looks Like in Year One&#xa0;</strong></p><p>A global World Forum campaign playbook that regional teams actually use.&#xa0;City-level registration targets set early and&#xa0;tracked&#xa0;weekly. Geos that feel supported, not managed. A campaign architecture that can be reused and refined cycle over cycle.&#xa0;</p><p>JV19</p><p>For positions in this location, we offer a base pay of <strong>$148,400 - $259,700</strong>, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.</p>",
          "title": "Qualifications"
        },
        "companyDescription": {
          "text": "<p>It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.</p><p>Join us to put AI to work for people.</p><p>&#xa0;</p>",
          "title": "Company Description"
        },
        "additionalInformation": {
          "text": "<p><strong>Work Personas</strong></p><p>We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. <a href=\"https://careers.servicenow.com/life-at-servicenow#workpersonas\" rel=\"noopener noreferrer\"><u>Learn more here</u></a>. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.</p><p><strong>Equal Opportunity Employer</strong></p><p>ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.&#xa0;</p><p><strong>Accommodations</strong></p><p>We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact <a href=\"mailto:[email protected]\" rel=\"noopener noreferrer\">[email protected] </a>for assistance.&#xa0;</p><p><strong>Export Control Regulations</strong></p><p>For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.&#xa0;</p><p>From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.</p>",
          "title": "Additional Information"
        }
      }
    },
    "jobId": "e576f836-dc99-4eec-ba3d-a4f5af6aa47c",
    "active": true,
    "company": {
      "name": "ServiceNow",
      "identifier": "ServiceNow"
    },
    "creator": {
      "name": "",
      "avatarUrl": ""
    },
    "jobAdId": "ed7bf13f-8cd6-4077-8c13-53aa91999cda",
    "applyUrl": "https://jobs.smartrecruiters.com/ServiceNow/744000131235069-senior-manager-event-marketing?oga=true",
    "function": {
      "id": "marketing",
      "label": "Marketing"
    },
    "industry": {
      "id": "it_and_services",
      "label": "Information Technology And Services"
    },
    "language": {
      "code": "en",
      "label": "English",
      "labelNative": "English (US)"
    },
    "location": {
      "city": "Santa Clara",
      "hybrid": false,
      "region": "CALIFORNIA",
      "remote": true,
      "address": "2225 Lawson Lane",
      "country": "us",
      "postalCode": "95054",
      "fullLocation": "Santa Clara, CALIFORNIA, United States"
    },
    "refNumber": "JB0073460",
    "department": {
      "id": 2294157,
      "label": "Marketing, Communications, and Brand"
    },
    "postingUrl": "https://jobs.smartrecruiters.com/ServiceNow/744000131235069-senior-manager-event-marketing",
    "visibility": "PUBLIC",
    "customField": [
      {
        "fieldId": "60345fa28b4ba8595bef1863",
        "valueId": "professional",
        "fieldLabel": "Recruiting Team",
        "valueLabel": "Professional"
      },
      {
        "fieldId": "60345e1a0b24a127cbdfa148",
        "valueId": "0082f6cbe6154da19322cbab1f6aa5af",
        "fieldLabel": "Employee Type",
        "valueLabel": "Regular"
      },
      {
        "fieldId": "5f63a78f1dae5c5c4e54ba2b",
        "valueId": "2294157",
        "fieldLabel": "Department",
        "valueLabel": "Marketing, Communications, and Brand"
      },
      {
        "fieldId": "COUNTRY",
        "valueId": "us",
        "fieldLabel": "Country/Region",
        "valueLabel": "United States"
      },
      {
        "fieldId": "5f63a78f1dae5c5c4e54ba2a",
        "valueId": "default",
        "fieldLabel": "Brands",
        "valueLabel": "ServiceNow"
      },
      {
        "fieldId": "60345d5c5165a31b17288279",
        "valueId": "722a833b93e4437798309f43c0d25990",
        "fieldLabel": "Region",
        "valueLabel": "AMS - North America and Canada"
      },
      {
        "fieldId": "603462175165a31b1728827d",
        "valueId": "CC4610",
        "fieldLabel": "Cost Center",
        "valueLabel": "4610 Corporate Events"
      },
      {
        "fieldId": "6034601b43915a29a4b3389b",
        "valueId": "L_RMTE_BAY",
        "fieldLabel": "Job Location",
        "valueLabel": "Remote Bay Area, CA, USA(L_RMTE_BAY)"
      },
      {
        "fieldId": "618ed92b8f5e5f110e5bfb95",
        "valueId": "5530c877-6b63-4bf5-bde8-215ef35bf172",
        "fieldLabel": "Work Persona",
        "valueLabel": "Flexible or Remote"
      },
      {
        "fieldId": "690cc0e8c682c3dbadaa7d73",
        "valueId": "professional",
        "fieldLabel": "Job Posting Type",
        "valueLabel": "Professional"
      }
    ],
    "referralUrl": "https://jobs.smartrecruiters.com/external-referrals/company/ServiceNow/publication/f2ff823e-6718-4e7a-8d30-38e76a7f314a?dcr_ci=ServiceNow",
    "defaultJobAd": true,
    "releasedDate": "2026-06-09T21:52:39.825Z",
    "experienceLevel": {
      "id": "mid_senior_level",
      "label": "Mid-Senior Level"
    },
    "typeOfEmployment": {
      "id": "permanent",
      "label": "Full-time"
    }
  },
  "company": {
    "name": "ServiceNow",
    "identifier": "ServiceNow"
  },
  "jobAdId": "ed7bf13f-8cd6-4077-8c13-53aa91999cda",
  "function": {
    "id": "marketing",
    "label": "Marketing"
  },
  "industry": {
    "id": "it_and_services",
    "label": "Information Technology And Services"
  },
  "language": {
    "code": "en",
    "label": "English",
    "labelNative": "English (US)"
  },
  "location": {
    "city": "Santa Clara",
    "hybrid": false,
    "region": "CALIFORNIA",
    "remote": true,
    "address": "2225 Lawson Lane",
    "country": "us",
    "postalCode": "95054",
    "fullLocation": "Santa Clara, CALIFORNIA, United States"
  },
  "refNumber": "JB0073460",
  "department": {
    "id": "2294157",
    "label": "Marketing, Communications, and Brand"
  },
  "visibility": "PUBLIC",
  "customField": [
    {
      "fieldId": "60345fa28b4ba8595bef1863",
      "valueId": "professional",
      "fieldLabel": "Recruiting Team",
      "valueLabel": "Professional"
    },
    {
      "fieldId": "60345d5c5165a31b17288279",
      "valueId": "722a833b93e4437798309f43c0d25990",
      "fieldLabel": "Region",
      "valueLabel": "AMS - North America and Canada"
    },
    {
      "fieldId": "6034601b43915a29a4b3389b",
      "valueId": "L_RMTE_BAY",
      "fieldLabel": "Job Location",
      "valueLabel": "Remote Bay Area, CA, USA(L_RMTE_BAY)"
    },
    {
      "fieldId": "60345e1a0b24a127cbdfa148",
      "valueId": "0082f6cbe6154da19322cbab1f6aa5af",
      "fieldLabel": "Employee Type",
      "valueLabel": "Regular"
    },
    {
      "fieldId": "5f63a78f1dae5c5c4e54ba2b",
      "valueId": "2294157",
      "fieldLabel": "Department",
      "valueLabel": "Marketing, Communications, and Brand"
    },
    {
      "fieldId": "COUNTRY",
      "valueId": "us",
      "fieldLabel": "Country/Region",
      "valueLabel": "United States"
    },
    {
      "fieldId": "5f63a78f1dae5c5c4e54ba2a",
      "valueId": "default",
      "fieldLabel": "Brands",
      "valueLabel": "ServiceNow"
    },
    {
      "fieldId": "603462175165a31b1728827d",
      "valueId": "CC4610",
      "fieldLabel": "Cost Center",
      "valueLabel": "4610 Corporate Events"
    },
    {
      "fieldId": "618ed92b8f5e5f110e5bfb95",
      "valueId": "5530c877-6b63-4bf5-bde8-215ef35bf172",
      "fieldLabel": "Work Persona",
      "valueLabel": "Flexible or Remote"
    }
  ],
  "defaultJobAd": true,
  "releasedDate": "2026-06-09T21:52:39.825Z",
  "detail_errors": [],
  "experienceLevel": {
    "id": "mid_senior_level",
    "label": "Mid-Senior Level"
  },
  "typeOfEmployment": {
    "id": "permanent",
    "label": "Full-time"
  }
}