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HomeCompaniesHarborhealthPatient Service Representative (Onsite - San Antonio)

Patient Service Representative (Onsite - San Antonio)

Harborhealth · San Antonio, TX, 78249 · On Site · Active · JazzHR / ApplyToJob

Job facts

FieldValue
CompanyHarborhealth
TitlePatient Service Representative (Onsite - San Antonio)
Normalized title-
Department / team-
LocationSan Antonio, TX, United States
Work modelOn Site
Employment typeFull Time
SalaryUSD
Statusactive
ATS providerJazzHR / ApplyToJob
Posted / first seen2026-04-23 / 2026-05-30
Changed / last seen2026-05-30 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Harborhealth.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through JazzHR / ApplyToJob.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in San Antonio.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyHarborhealth
Source726ff530-a35c-408c-8bc0-e3b5b72aad7d
ATS providerJazzHR / ApplyToJob

Description

Harbor Health looking for a personable Patient Services Representative to become a member of our team. Harbor Health is an entirely new multi-specialty clinic group in Texas utilizing a modern approach to co-create health with those who get, give, and pay for it, allowing everyone to fully flourish. Join us as we build a fully integrated system that connects care to a better payment model that truly puts the human being at the center. As a Patient Service Representative , you will offer inbound and outbound phone support using telephony and EMR system(s). The ideal candidate has experience in a contact center environment and can understand the needs of others to meet those needs with great service and operational processing accuracy. Knowledge of the healthcare industry including clinical terminology, insurance, medical billing processes, and EMR/HIN systems preferred but not required. The ability to have premier service interactions with patients is critical to success in this role, in addition to processing with operational accuracy and excellence. **Onsite in San Antonio: Monday-Friday 8am-5pm Our Patient Services Representatives will be responsible for: Answer all phone calls in a patient, empathetic, and passionately communicative manner   Consistently process requests with the absolute highest degree of operational accuracy  Schedule appointments and demonstrate active listening to identify and analyze client problems, providing information and solutions in a timely manner   Collect and update new patient’s demographic and insurance information  Provide clear, thorough, and accurate documentation of all interactions with patients, and other individuals on behalf of patients, in the patient’s electronic health records  Follow organizational guidelines regarding the use of the Electronic Medical Record (EMR) in compliance with HIPAA and patient confidentiality standards  Maintain access to the Health Information Exchange (HIN) and other related systems  Maintain and work with Health Information Technology to proactively identify the need for patient care  Navigate patient to care, as assigned  Meeting performance goals for client experience, quality, productivity, and all performance metrics Participating in special projects and performing other duties as assigned Successful Contact Center Representatives will have: High school diploma or GED Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Ability to multitask, set priorities, and manage time effectively Ability to work a flexible work schedule English language proficiency 1 year of experience in contact centers, pre-access, patient access, and/or physician practice office Additional Skills & Experiences Preferred include: Bilingual (Spanish) proficiency Associates degree Familiarity with call center systems and practices Ability to understand and navigate EMR platforms Physical Requirements of the role include: Ability to sit (or stand if preferred) for long periods of time Frequent keyboarding and ability to view a computer for a long period of time If you are passionate about health care and you want to create something new together, please apply to be a part of our team!

Full job record

Job ID93372037d480f221f064e9ff932309855ced8745
Org IDeb6ea02a-61de-4121-b49f-338232283540
Source ID726ff530-a35c-408c-8bc0-e3b5b72aad7d
Board ID726ff530-a35c-408c-8bc0-e3b5b72aad7d
Providerjazzhr
Provider Job KeyGFuDZh3dzQ
TitlePatient Service Representative (Onsite - San Antonio)
Normalized Title
Statusactive
Activeyes
Location TextSan Antonio, TX, 78249
Department
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionTX
CitySan Antonio
Salary RawUSD
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://harborhealth.applytojob.com/apply/GFuDZh3dzQ/Patient-Service-Representative-Onsite-San-Antonio
Apply URLhttps://harborhealth.applytojob.com/apply/GFuDZh3dzQ/Patient-Service-Representative-Onsite-San-Antonio
First Seen At2026-05-30 05:52:38Z
Last Seen At2026-06-06 10:40:18Z
Last Checked At2026-06-06 10:40:18Z
Last Changed At2026-05-30 05:52:38Z
Inactive At
Source Posted At2026-04-23 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=harborhealth/date=2026-06-06/2026-06-06T10-40-15-417Z-d6bf72012eb0e67d28803cd442cac97949c9819759271ce33d78f46de4cade3c.json
Event Fields
{
  "content_hash": "6e01183b848a0bebc351fcab25cd1ac7db5a860f5622e3ce75b3f71a1f89672a",
  "source_hash": "c5d17dc5d6308ba074b184bf13e6fb1149d8b419383f2ef06e4f3db5c3022f08",
  "last_changed_at": "2026-05-30T05:52:38.004Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "San Antonio, TX, 78249",
    "city": "San Antonio",
    "region": "TX",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:40:18.195Z",
  "launch_scope": {
    "reason": "jazzhr_production_catalog",
    "included": true,
    "location": {
      "raw": "San Antonio, TX, 78249",
      "city": "San Antonio",
      "region": "TX",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}
Extensions
{}
Native Structured
{
  "detail": {
    "url": "https://harborhealth.applytojob.com/apply/jobs/details/GFuDZh3dzQ?&",
    "heading": "Patient Service Representative (Onsite - San Antonio)",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://harborhealth.applytojob.com/apply/GFuDZh3dzQ/Patient-Service-Representative-Onsite-San-Antonio",
    "description_html": "<p><span style=\"display:none;\"> </span><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Harbor Health looking for a personable Patient Services</span></span></span><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Representative</span></span></span><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> to become a member of our team. Harbor Health is an entirely new multi-specialty clinic group in Texas utilizing a modern approach to co-create health with those who get, give, and pay for it, allowing everyone to fully flourish. Join us as we build a fully integrated system that connects care to a better payment model that truly puts the human being at the center.</span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-bottom:16px;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">As a <b>Patient Service Representative</b>, you will offer inbound and outbound phone support using telephony and EMR system(s). The ideal candidate has experience in a contact center environment and can understand the needs of others to meet those needs with great service and operational processing accuracy. Knowledge of the healthcare industry including clinical terminology, insurance, medical billing processes, and EMR/HIN systems preferred but not required. The ability to have premier service interactions with patients is critical to success in this role, in addition to processing with operational accuracy and excellence. <br><br><strong>**Onsite in San Antonio: Monday-Friday 8am-5pm</strong></span></span></span></p><p style=\"line-height:1.38;margin-bottom:16px;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Our Patient Services Representatives will be responsible for:</span></span></span></span></span></span></span></p><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Answer all phone calls in a patient, empathetic, and passionately communicative manner  </span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Consistently process requests with the absolute highest degree of operational accuracy </span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Schedule appointments and demonstrate active listening to identify and analyze client problems, providing information and solutions in a timely manner  </span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Collect and update new patient’s demographic and insurance information </span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Provide clear, thorough, and accurate documentation of all interactions with patients, and other individuals on behalf of patients, in the patient’s electronic health records </span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Follow organizational guidelines regarding the use of the Electronic Medical Record (EMR) in compliance with HIPAA and patient confidentiality standards </span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Maintain access to the Health Information Exchange (HIN) and other related systems </span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Maintain and work with Health Information Technology to proactively identify the need for patient care </span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Navigate patient to care, as assigned </span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Meeting performance goals for client experience, quality, productivity, and all performance metrics</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Participating in special projects and performing other duties as assigned</span></span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;margin-bottom:16px;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Successful Contact Center Representatives will have:</span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">High school diploma or GED</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Strong phone and verbal communication skills along with active listening</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Customer focus and adaptability to different personality types</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ability to multitask, set priorities, and manage time effectively</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ability to work a flexible work schedule</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">English language proficiency</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">1 year of experience in contact centers, pre-access, patient access, and/or physician practice office</span></span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;margin-bottom:16px;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Additional Skills & Experiences Preferred include:</span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Bilingual (Spanish) proficiency</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Associates degree</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Familiarity with call center systems and practices</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><font face=\"Times New Roman\"><span style=\"white-space:pre-wrap;\">Ability to understand and navigate EMR platforms</span></font></span></li></ul><p style=\"line-height:1.38;margin-bottom:16px;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Physical Requirements of the role include:</span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ability to sit (or stand if preferred) for long periods of time</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Frequent keyboarding and ability to view a computer for a long period of time</span></span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;margin-bottom:16px;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">If you are passionate about health care and you want to create something new together, please apply to be a part of our team!</span></span></span></span></span></span></span><span style=\"display:none;\"> </span></p><p style=\"line-height:1.295;margin-bottom:11px;\"></p>",
    "description_text": "Harbor Health looking for a personable Patient Services Representative to become a member of our team. Harbor Health is an entirely new multi-specialty clinic group in Texas utilizing a modern approach to co-create health with those who get, give, and pay for it, allowing everyone to fully flourish. Join us as we build a fully integrated system that connects care to a better payment model that truly puts the human being at the center.\n As a Patient Service Representative , you will offer inbound and outbound phone support using telephony and EMR system(s). The ideal candidate has experience in a contact center environment and can understand the needs of others to meet those needs with great service and operational processing accuracy. Knowledge of the healthcare industry including clinical terminology, insurance, medical billing processes, and EMR/HIN systems preferred but not required. The ability to have premier service interactions with patients is critical to success in this role, in addition to processing with operational accuracy and excellence.\n **Onsite in San Antonio: Monday-Friday 8am-5pm\n Our Patient Services Representatives will be responsible for:\n Answer all phone calls in a patient, empathetic, and passionately communicative manner\n Consistently process requests with the absolute highest degree of operational accuracy\n Schedule appointments and demonstrate active listening to identify and analyze client problems, providing information and solutions in a timely manner\n Collect and update new patient’s demographic and insurance information\n Provide clear, thorough, and accurate documentation of all interactions with patients, and other individuals on behalf of patients, in the patient’s electronic health records\n Follow organizational guidelines regarding the use of the Electronic Medical Record (EMR) in compliance with HIPAA and patient confidentiality standards\n Maintain access to the Health Information Exchange (HIN) and other related systems\n Maintain and work with Health Information Technology to proactively identify the need for patient care\n Navigate patient to care, as assigned\n Meeting performance goals for client experience, quality, productivity, and all performance metrics\n Participating in special projects and performing other duties as assigned\n Successful Contact Center Representatives will have:\n High school diploma or GED\n Strong phone and verbal communication skills along with active listening\n Customer focus and adaptability to different personality types\n Ability to multitask, set priorities, and manage time effectively\n Ability to work a flexible work schedule\n English language proficiency\n 1 year of experience in contact centers, pre-access, patient access, and/or physician practice office\n Additional Skills & Experiences Preferred include:\n Bilingual (Spanish) proficiency\n Associates degree\n Familiarity with call center systems and practices\n Ability to understand and navigate EMR platforms\n Physical Requirements of the role include:\n Ability to sit (or stand if preferred) for long periods of time\n Frequent keyboarding and ability to view a computer for a long period of time\n If you are passionate about health care and you want to create something new together, please apply to be a part of our team!",
    "jsonld_jobposting": {
      "url": "https://harborhealth.applytojob.com/apply/GFuDZh3dzQ/Patient-Service-Representative-Onsite-San-Antonio",
      "@type": "JobPosting",
      "title": "Patient Service Representative (Onsite - San Antonio)",
      "@context": "http://schema.org/",
      "baseSalary": {
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      "datePosted": "2026-04-23",
      "description": "<p><span style=\"display:none;\"> </span><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Harbor Health looking for a personable Patient Services</span></span></span><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Representative</span></span></span><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> to become a member of our team. Harbor Health is an entirely new multi-specialty clinic group in Texas utilizing a modern approach to co-create health with those who get, give, and pay for it, allowing everyone to fully flourish. Join us as we build a fully integrated system that connects care to a better payment model that truly puts the human being at the center.</span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-bottom:16px;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">As a <b>Patient Service Representative</b>, you will offer inbound and outbound phone support using telephony and EMR system(s). The ideal candidate has experience in a contact center environment and can understand the needs of others to meet those needs with great service and operational processing accuracy. Knowledge of the healthcare industry including clinical terminology, insurance, medical billing processes, and EMR/HIN systems preferred but not required. The ability to have premier service interactions with patients is critical to success in this role, in addition to processing with operational accuracy and excellence. <br><br><strong>**Onsite in San Antonio: Monday-Friday 8am-5pm</strong></span></span></span></p><p style=\"line-height:1.38;margin-bottom:16px;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Our Patient Services Representatives will be responsible for:</span></span></span></span></span></span></span></p><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Answer all phone calls in a patient, empathetic, and passionately communicative manner  </span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Consistently process requests with the absolute highest degree of operational accuracy </span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Schedule appointments and demonstrate active listening to identify and analyze client problems, providing information and solutions in a timely manner  </span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Collect and update new patient’s demographic and insurance information </span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Provide clear, thorough, and accurate documentation of all interactions with patients, and other individuals on behalf of patients, in the patient’s electronic health records </span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Follow organizational guidelines regarding the use of the Electronic Medical Record (EMR) in compliance with HIPAA and patient confidentiality standards </span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Maintain access to the Health Information Exchange (HIN) and other related systems </span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Maintain and work with Health Information Technology to proactively identify the need for patient care </span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Navigate patient to care, as assigned </span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Meeting performance goals for client experience, quality, productivity, and all performance metrics</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Participating in special projects and performing other duties as assigned</span></span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;margin-bottom:16px;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Successful Contact Center Representatives will have:</span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">High school diploma or GED</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Strong phone and verbal communication skills along with active listening</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Customer focus and adaptability to different personality types</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ability to multitask, set priorities, and manage time effectively</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ability to work a flexible work schedule</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">English language proficiency</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">1 year of experience in contact centers, pre-access, patient access, and/or physician practice office</span></span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;margin-bottom:16px;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Additional Skills & Experiences Preferred include:</span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Bilingual (Spanish) proficiency</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Associates degree</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Familiarity with call center systems and practices</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><font face=\"Times New Roman\"><span style=\"white-space:pre-wrap;\">Ability to understand and navigate EMR platforms</span></font></span></li></ul><p style=\"line-height:1.38;margin-bottom:16px;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Physical Requirements of the role include:</span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ability to sit (or stand if preferred) for long periods of time</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Frequent keyboarding and ability to view a computer for a long period of time</span></span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;margin-bottom:16px;\"><span style=\"font-size:12px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">If you are passionate about health care and you want to create something new together, please apply to be a part of our team!</span></span></span></span></span></span></span><span style=\"display:none;\"> </span></p><p style=\"line-height:1.295;margin-bottom:11px;\"></p>",
      "jobLocation": {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "78249",
          "addressRegion": "TX",
          "addressLocality": "San Antonio"
        }
      },
      "validThrough": "2026-07-22",
      "uniqueJobCode": "job_20260423155348_CQHCRYFS8IKOABUK",
      "employmentType": "FULL_TIME",
      "hiringOrganization": {
        "logo": "https://s3.amazonaws.com/resumator/customer_20221122215449_JGB9XJJUMY8DVAE7/logos/20230125204156_HarborLogo.png",
        "name": "Harbor Health",
        "@type": "Organization",
        "sameAs": "https://www.harborhealth.com/"
      },
      "experienceRequirements": "Entry Level"
    }
  },
  "list_job": {
    "id": "GFuDZh3dzQ",
    "title": "Patient Service Representative (Onsite - San Antonio)",
    "detailUrl": "https://harborhealth.applytojob.com/apply/jobs/details/GFuDZh3dzQ?&"
  },
  "detail_errors": []
}
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