Call Center Analyst

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  "active_status": "active"
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  "location": {
    "raw": "OH, Corporate Office, Nelsonville, OH, United States",
    "city": "Nelsonville",
    "region": "OH",
    "country": "United States",
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    "confidence": 0.8
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{
  "Id": "5f61fa52-4f2b-4550-81f8-fdcc5c9b3033",
  "Title": "Call Center Analyst",
  "Distance": null,
  "Featured": true,
  "FullTime": true,
  "Locations": [
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      "Id": "79457efc-80c6-5ed2-91ff-dd3a30696044",
      "Address": {
        "City": "Nelsonville",
        "Line1": "39 E CANAL ST",
        "Line2": null,
        "State": {
          "Code": "OH",
          "Name": "Ohio"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "45764"
      },
      "Coordinates": {
        "Latitude": 39.45865407299474,
        "Longitude": -82.23220841084343
      },
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      "LocalizedDescription": "OH, Corporate Office"
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  "MatchScore": 1,
  "PostedDate": "2026-05-18T16:16:23.736Z",
  "JobCategoryName": "Customer Care",
  "JobLocationType": null,
  "OpportunityType": 0,
  "BriefDescription": "The Call Center Analyst will play a key role in supporting our customer service operations by managing and optimizing our Call Center platform. This role ensures that our customer care team has the tools, AI capabilities, workforce planning, and performance insights needed to deliver excellent service. The ideal candidate will have strong analytical skills, experience with contact center KPIs, and the ability to leverage AI-driven insights to improve both customer and agent experiences.",
  "MatchedLocations": [],
  "RequisitionNumber": "ANALY002811"
}