Counter Manager - Ludwig Beck - Munich, Germany

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    "heading": "Counter Manager - Ludwig Beck - Munich, Germany",
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    "description_html": "<div class=\"job_description\">\n\t\t\t\t\t<p><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b><u>About Westman Atelier</u></b></span></span></p><p><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">A new standard of clean luxury. Founded by world-renowned editorial makeup artist Gucci Westman, Westman Atelier is a curated edit of skin-loving, performance-first makeup that is always effortless, never overdone. A mother, makeup artist, and champion of holistic living, Gucci believes passionately that &#8216;luxury&#8217;, &#8216;efficacy&#8217; and &#8216;clean&#8217; can be synonymous with exceptional makeup.</span></span></p><ul><li><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">A skincare approach to high performance make-up formulated with clean ingredients and no-compromise integrity</span></span></li><li><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Balancing perfect shades and buttery textures that melt into the skin with plant-based actives and cutting-edge science</span></span></li></ul><p><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b><u>About Our Founder</u></b></span></span></p><p><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Gucci Westman has more than 20 years of professional experience as a major editorial makeup artist, contributing to publications like Vogue and Harper&#8217;s Bazaar. Gucci is known for creating dewy, supernaturally glowy looks and her highly coveted &#8220;second-skin approach&#8221; to makeup, resulting in naturally beautiful, radiantly amplified skin.</span></span></p><p><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><b><u><span style=\"color:#000000;\">Position Summary</span></u></b></span></span></span></p><p><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\">For our new counter at Ludwig Beck we are looking to hire a passionate and energetic Counter Manager. The Counter Manager will provide excellent product knowledge, sales and customer service skills to meet and exceed the brands service and sales goals and lead a team of Retail Artists. The Counter Manager will have an entrepreneurial, flexible spirit, a passion for clean and sustainable beauty and are a true ambassador for Westman Atelier both in relation to the customer and to the store management.&#160;</span></span></span></span></p><p><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><b><span style=\"color:#000000;\">Responsibilities:</span></b></span></span></span></p><p><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b>Sales &amp; Service</b></span></span></p><ul><li style=\"margin-right:-6px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:115%;\"><span style=\"line-height:115%;\"><span style=\"color:#000000;\">Achieve required retail sales targets as communicated by the line manager.</span></span></span></span></span></span></li><li style=\"margin-right:-6px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:115%;\"><span style=\"line-height:115%;\"><span style=\"color:#000000;\">Closely monitor business and analyze results to recognize areas of opportunity and growth.</span></span></span></span></span></span></li><li style=\"margin-right:-6px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:115%;\"><span style=\"line-height:115%;\"><span style=\"color:#000000;\">Demonstrate excellent product knowledge and the ability to communicate this to the customer.</span></span></span></span></span></span></li><li style=\"margin-right:-6px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:115%;\"><span style=\"line-height:115%;\"><span style=\"color:#000000;\">Use your exceptional people and conversational skills to stop and engage customers and introduce them to Westman Atelier. &#160; &#160;</span></span></span></span></span></span></li><li style=\"margin-right:-6px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:115%;\"><span style=\"line-height:115%;\"><span style=\"color:#000000;\">Link sell to help grow Items Per Transaction and Average Basket Value.</span></span></span></span></span></span></li><li style=\"margin-right:-6px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:115%;\"><span style=\"line-height:115%;\"><span style=\"color:#000000;\">Keep up to date with competitor activities and missed opportunities, communicating these to the line manager and proactively create strategies, in collaboration with the line manager, to create a continuous growth of the brand.</span></span></span></span></span></span></li><li style=\"margin-right:-6px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:115%;\"><span style=\"line-height:115%;\"><span style=\"color:#000000;\">Drive animation and events on counter.</span></span></span></span></span></span></li><li style=\"margin-right:-6px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:115%;\"><span style=\"line-height:115%;\"><span style=\"color:#000000;\">Deliver excellence in execution of the Westman Atelier service standards.</span></span></span></span></span></span></li></ul><div style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:115%;\"><b><span style=\"line-height:115%;\"><span style=\"color:#000000;\">Team Management</span></span></b></span></span></span><ul><li><span style=\"font-family:Arial, Helvetica, sans-serif;\">Lead and manage a team of Retail Artists</span></li><li><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Create monthly team rotas</span></span></li><li><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Lead the team through artistry skills and selling skills, train and coach the team to support the development of their skills</span></span></li><li><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Be the first point of contact for any HR related questions and challenges.</span></span></li></ul><p><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b>Product &amp; Artistry</b></span></span></p><ul><li><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Showcase excellent makeup skills, fitting with the unique Westman Atelier product application.</span></span></li><li><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Showcase excellent product knowledge.</span></span></li><li><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ensure all educational information is used and initiatives are correctly implemented and followed up.</span></span></li><li><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Attend and actively participate in training meetings, virtual or at-counter, as provided by the Sales and Education Team.</span></span></li><li><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Actively participate in and complete online learning&#160;</span></span></li></ul>",
    "description_text": "About Westman Atelier\n A new standard of clean luxury. Founded by world-renowned editorial makeup artist Gucci Westman, Westman Atelier is a curated edit of skin-loving, performance-first makeup that is always effortless, never overdone. A mother, makeup artist, and champion of holistic living, Gucci believes passionately that ‘luxury’, ‘efficacy’ and ‘clean’ can be synonymous with exceptional makeup.\n A skincare approach to high performance make-up formulated with clean ingredients and no-compromise integrity\n Balancing perfect shades and buttery textures that melt into the skin with plant-based actives and cutting-edge science\n About Our Founder\n Gucci Westman has more than 20 years of professional experience as a major editorial makeup artist, contributing to publications like Vogue and Harper’s Bazaar. Gucci is known for creating dewy, supernaturally glowy looks and her highly coveted “second-skin approach” to makeup, resulting in naturally beautiful, radiantly amplified skin.\n Position Summary\n For our new counter at Ludwig Beck we are looking to hire a passionate and energetic Counter Manager. The Counter Manager will provide excellent product knowledge, sales and customer service skills to meet and exceed the brands service and sales goals and lead a team of Retail Artists. The Counter Manager will have an entrepreneurial, flexible spirit, a passion for clean and sustainable beauty and are a true ambassador for Westman Atelier both in relation to the customer and to the store management.\n Responsibilities:\n Sales & Service\n Achieve required retail sales targets as communicated by the line manager.\n Closely monitor business and analyze results to recognize areas of opportunity and growth.\n Demonstrate excellent product knowledge and the ability to communicate this to the customer.\n Use your exceptional people and conversational skills to stop and engage customers and introduce them to Westman Atelier.\n Link sell to help grow Items Per Transaction and Average Basket Value.\n Keep up to date with competitor activities and missed opportunities, communicating these to the line manager and proactively create strategies, in collaboration with the line manager, to create a continuous growth of the brand.\n Drive animation and events on counter.\n Deliver excellence in execution of the Westman Atelier service standards.\n Team Management Lead and manage a team of Retail Artists\n Create monthly team rotas\n Lead the team through artistry skills and selling skills, train and coach the team to support the development of their skills\n Be the first point of contact for any HR related questions and challenges.\n Product & Artistry\n Showcase excellent makeup skills, fitting with the unique Westman Atelier product application.\n Showcase excellent product knowledge.\n Ensure all educational information is used and initiatives are correctly implemented and followed up.\n Attend and actively participate in training meetings, virtual or at-counter, as provided by the Sales and Education Team.\n Actively participate in and complete online learning",
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