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Home › Companies › B0b143be 7bb9 4185 Bcca F0d96344e2e8 19000101 000001 › Reception Manager

Reception Manager

B0b143be 7bb9 4185 Bcca F0d96344e2e8 19000101 000001 · Stowe, VT, US, Stowe, VT · Active · $65,000–$70,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyB0b143be 7bb9 4185 Bcca F0d96344e2e8 19000101 000001
TitleReception Manager
Normalized title-
Department / team-
LocationStowe, VT, United States
Work model-
Employment typeFull Time
Salary$65,000–$70,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-19 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from B0b143be 7bb9 4185 Bcca F0d96344e2e8 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Stowe.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyB0b143be 7bb9 4185 Bcca F0d96344e2e8 19000101 000001
Sourcea00c5b25-d261-4357-aee8-4355d548b12c
ATS providerADP Workforce Now Recruiting

Description

Duties & Key Success Factors · Manage reception desk, bell/valet, switchboard, and night auditors · Provide friendly and technically skilled guest service to all hotel and townhouse guests · Ensure friendly, accurate and timely check-in/out of all resort guests · Coordinate and implement inspection of guest rooms with Housekeeping Manager · Highly proficient with Oracle Opera, HotSOS, and Microsoft Office programs · Coordinate guest concerns with Reservations, Housekeeping, and Owner Services Managers Other Duties and Responsibilities include the following, and other duties as may be assigned. · Plans, assigns, and reviews the work of Reception, bell/valet staff, night auditors and switchboard employees. Revises procedures and reassigns duties as needed to provide the best service possible to our guests. · Manages Reception, bell/valet staff, night auditors and switchboard employees. · Supervises the training, orientation, and continuing development of subordinate employees. Trains staff to a level to enable them to make immediate customer-driven decisions. · Ensures all Reception, bell/valet staff, night auditors and switchboard employees are informed of and abide by the operating standards and personnel procedures. · Conducts performance reviews for all reporting employees. · Interview and hire applicants for vacant positions. · Schedules employees to reflect business levels and ensure a high level of guest service, while staying within budget guidelines. · Reviews, edits, approves and submits payroll information on a timely basis. Approves overtime if necessary. Approves PTO requests. · Counsels employees on work-related problems or questions. · Uses knowledge of Oracle Opera (property management system) guest service functions and working knowledge of family history to assist guests, visitors and callers with their requests and questions. · Maintains awareness at all times of the effect of actions upon the guest’s experience. Acts as role model for staff with regard to the guest coming first. · Reports work orders in HotSOS (work orders) and ensures that reception employees follow HotSOS reporting procedures · Resolves and reports guest issues / service lapses when brought to their attention Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor’s degree (B. A.) or equivalent from four-year college or technical school; or 2 to 3 years related hotel experience and/or training; or equivalent combination of education and experience.Must have experience that provides evidence that the candidate has (1) a good understanding of the role of the Manager in the hospitality business; (2) the ability to analyze problems and recommend solutions; (3) the ability to communicate effectively with others, both orally and in writing; and (4) the ability to exercise mature judgment. Experience should also include progressively responsible experience in a resort operation. Required experience includes responsibility for hiring, training, supervising and evaluating staff.

Full job record

Job ID9325853bccd18406fefedfbc29af070e3ec09e5b
Org ID1e6df7e0-93c7-43f6-a292-7b4a85ef3334
Source IDa00c5b25-d261-4357-aee8-4355d548b12c
Board IDa00c5b25-d261-4357-aee8-4355d548b12c
Provideradp_workforcenow
Provider Job Key515544
TitleReception Manager
Normalized Title—
Statusactive
Activeyes
Location TextStowe, VT, US, Stowe, VT
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionVT
CityStowe
Salary Raw65000.00 To 70000.00 (USD) Annually
Salary Min65,000
Salary Max70,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b0b143be-7bb9-4185-bcca-f0d96344e2e8&ccId=19000101_000001&lang=en_US&type=JS&jobId=515544&jwId=9200874197482_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b0b143be-7bb9-4185-bcca-f0d96344e2e8&ccId=19000101_000001&lang=en_US&type=JS&jobId=515544&jwId=9200874197482_1
First Seen At2026-05-31 18:46:51Z
Last Seen At2026-06-06 12:17:37Z
Last Checked At2026-06-06 12:17:37Z
Last Changed At2026-06-06 12:17:37Z
Inactive At—
Source Posted At2026-05-19 11:20:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=b0b143be-7bb9-4185-bcca-f0d96344e2e8|19000101_000001/date=2026-06-06/2026-06-06T12-17-37-070Z-d54442f70217a9b5d051e78efd62f5df887c5ecd40f5f0c923e155934cd03bdb.json
Event Fields
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  "last_changed_at": "2026-06-06T12:17:37.853Z",
  "active_status": "active"
}
Parsed Structured
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  "salary_period": "year",
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}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.6.15/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.6.15/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.6.15/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.6.15/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;' data-pasted=\"true\"><strong>Duties &amp; Key Success Factors</strong></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>&middot; Manage reception desk, bell/valet, switchboard, and night auditors</p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>&middot; Provide friendly and technically skilled guest service to all hotel and townhouse guests</p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>&middot; Ensure friendly, accurate and timely check-in/out of all resort guests</p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>&middot; Coordinate and implement inspection of guest rooms with Housekeeping Manager</p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>&middot; Highly proficient with Oracle Opera, HotSOS, and Microsoft Office programs</p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>&middot; Coordinate guest concerns with Reservations, Housekeeping, and Owner Services Managers</p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><br></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><strong>Other Duties and Responsibilities include the following, and other duties as may be assigned.</strong></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>&middot; Plans, assigns, and reviews the work of Reception, bell/valet staff, night auditors and switchboard employees. Revises procedures and reassigns duties as needed to provide the best service possible to our guests.</p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>&middot; Manages Reception, bell/valet staff, night auditors and switchboard employees.</p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>&middot; Supervises the training, orientation, and continuing development of subordinate employees. Trains staff to a level to enable them to make immediate customer-driven decisions.</p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>&middot; Ensures all Reception, bell/valet staff, night auditors and switchboard employees are informed of and abide by the operating standards and personnel procedures.</p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>&middot; Conducts performance reviews for all reporting employees.</p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>&middot; Interview and hire applicants for vacant positions.</p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>&middot; Schedules employees to reflect business levels and ensure a high level of guest service, while staying within budget guidelines.</p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>&middot; Reviews, edits, approves and submits payroll information on a timely basis. Approves overtime if necessary. Approves PTO requests.</p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>&middot; Counsels employees on work-related problems or questions.</p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>&middot; Uses knowledge of Oracle Opera (property management system) guest service functions and working knowledge of family history to assist guests, visitors and callers with their requests and questions.</p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>&middot; Maintains awareness at all times of the effect of actions upon the guest&rsquo;s experience. Acts as role model for staff with regard to the guest coming first.</p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>&middot; Reports work orders in HotSOS (work orders) and ensures that reception employees follow HotSOS reporting procedures</p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>&middot; Resolves and reports guest issues / service lapses when brought to their attention</p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><br></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><strong>Qualifications:</strong></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor&rsquo;s degree (B. A.) or equivalent from four-year college or technical school; or 2 to 3 years related hotel experience and/or training; or equivalent combination of education and experience.Must have experience that provides evidence that the candidate has (1) a good understanding of the role of the Manager in the hospitality business; (2) the ability to analyze problems and recommend solutions; (3) the ability to communicate effectively with others, both orally and in writing; and (4) the ability to exercise mature judgment. Experience should also include progressively responsible experience in a resort operation. Required experience includes responsibility for hiring, training, supervising and evaluating staff.</p></div></div></div></div></div>\n",
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