Restaurant Manager - The Chalkboard

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    "requisitionDescription": "\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.7.18/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.7.18/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n\n    <div class=\"fr-view\">\n      <p id=\"isPasted\" style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:2.2pt;margin-right:163.8pt;margin-bottom:.0001pt;margin-left:163.2pt;text-align:center;'><strong><span style=\"font-size:19px;\">Restaurant Manager&nbsp;</span></strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:11.05pt;margin-right:0in;margin-bottom:.0001pt;margin-left:5.0pt;line-height:10.95pt;'><strong><span style=\"font-size:16px;\">DEPARTMENT:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></strong><span style=\"font-size:16px;\">Food and Beverage</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-left:5.0pt;line-height:10.95pt;'><strong><span style=\"font-size:16px;\">REPORTS&nbsp;TO:&nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></strong><span style=\"font-size:16px;\">General Manager</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:.1pt;margin-right:0in;margin-bottom:.0001pt;margin-left:5.0pt;'><strong><span style=\"font-size:16px;\">STATUS</span></strong><span style=\"font-size:16px;\">:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Exempt</span></p><p style='margin-top:.45pt;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;text-indent:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:16px;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:5.65pt;margin-bottom:.0001pt;margin-left:5.0pt;text-indent:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><strong><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;color:#212121;'>The Restaurant Manager&nbsp;</span></strong><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>sets and achieves the highest standards in all areas of restaurant operations including the Team Member experience, Guest experience, and financial results. He/she oversees training and development of all restaurant Team Members and leads the way in providing exceptional food in a safe, clean, and inviting atmosphere.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;text-indent:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>&nbsp;</span></p><h1 style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:5.0pt;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>RESPONSIBILITIES:</span></h1><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Maintains P&amp;L authority over assigned&nbsp;location.</span></li><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Manages the reservation system, flow of service, staff scheduling, schedule adjustments, and attendance&nbsp;notices.</span></li></ul><ul style=\"list-style-type: disc;margin-left:13px;\"><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Facilitates staff briefings prior to all shifts. Must be a subject matter expert on all menu items and general guest information.</span></li></ul><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Identifies talent both internally and externally. Interviews, hires and on-boards new Associates, with the intention of finding future&nbsp;leaders.</span></li><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Monitors the work performance of staff and trains and develops Associates through one-on-one discussions, performance evaluations, and shoulder- to-shoulder education so they excel in their current role and are prepared for future career&nbsp;opportunities.</span></li><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Motivates, inspires, and constantly challenges the team to achieve at their highest level. Recognizes and rewards excellent performance. Quickly improves, or removes, low performers through coaching and&nbsp;documentation.</span></li><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Encourages staff to embrace the Mission and Values of the Company. Displays a passion for restaurant/hospitality, guest service and quality improvement. Upholds the attitude that we have never truly &ldquo;arrived&rdquo; because we are always striving to enhance the overall dining experience, quality, guest service, efficiency and&nbsp;revenue.</span></li><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Maintains current knowledge of Company and departmental policies and procedures and communicates expectations to&nbsp;staff.</span></li><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Promotes excellent guest service and handles guest concerns in a prompt and professional manner. Ensures Associates conduct themselves in a professional manner with the awareness that all actions and communications are within guest&nbsp;view.</span></li><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Maintains restaurant cleanliness in accordance with company standards. Assures sanitation standards are maintained in accordance with OSHA regulations and local health and safety codes. Participates in daily safety and cleanliness inspections. Assigns cleaning tasks to Associates during slow periods. Reports all maintenance requests in a timely&nbsp;manner.</span></li></ul><ul style=\"list-style-type: disc;margin-left:13px;\"><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Ensures restaurant equipment is properly maintained and safely operated. Ensures that safety and security standards are emphasized and adhered to, and that Associates are trained in appropriate responses to unsafe situations.</span></li></ul><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Performs and understands managerial functions with the POS system. Ultimately responsible for all cash handling and&nbsp;accountability.</span></li><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Assists with marketing and promotional programs to build restaurant&nbsp;sales.</span></li><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Writes timely schedules that meet the financial needs of the business while ensuring an excellent guest&nbsp;experience.</span></li><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Approves payroll hours on a daily and weekly basis for all restaurant&nbsp;personnel.</span></li><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Performs duties of Host, Server and Server Assistance, Food Runner when&nbsp;needed.</span></li><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Communicates daily with President, General Manager of the hotel and the VP of Culinary&nbsp;Operations.</span></li><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Enforces adherence to all&nbsp;side work.</span></li><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Maintains a positive working relationship with Kitchen&nbsp;staff.</span></li><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Additional tasks and responsibilities may be assigned at the discretion of the President or Hotel General&nbsp;Manager.</span></li></ul><p style='margin-top:.05pt;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;text-indent:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>&nbsp;</span></p><h1 style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:5.0pt;font-size:15px;font-family:\"Calibri\",sans-serif;line-height:13.4pt;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>KNOWLEDGE, SKILLS AND ABILITIES:</span></h1><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Reading, writing and oral proficiency in English&nbsp;language.</span></li><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Ability to supervise many employees in high volume&nbsp;environment.</span></li><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Ability to analyze and solve&nbsp;problems.</span></li><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Ability to adapt to change, new situations, changes in staffing and&nbsp;procedures.</span></li><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Ability to organize and prioritize under pressure in a fast-paced&nbsp;environment.</span></li><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Knowledgeable of basic&nbsp;sanitation.</span></li><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Knowledgeable of computer operations and ordering&nbsp;procedures.</span></li><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Outgoing, sociable, and well&nbsp;spoken.</span></li><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Ability to communicate effectively with guests, co-workers, and&nbsp;supervisors.</span></li><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Ability to absorb large amounts of information quickly: service procedures, menus, and dining room floor plan, register&nbsp;operation.</span></li><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Dedication and commitment to excellent customer&nbsp;service</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;text-indent:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>&nbsp;</span></p><h1 style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:5.0pt;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>EXPERIENCE:</span></h1><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>ServSafe&nbsp;certified</span></li><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>4-7 years Food and Beverage management experience in a fine dining environment&nbsp;preferred.</span></li><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Budgeting experience&nbsp;required.</span></li><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Experience with inventories required.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;text-indent:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>&nbsp;</span></p><h1 style='margin-top:.05pt;margin-right:0in;margin-bottom:0in;margin-left:5.0pt;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>PHYSICAL DEMANDS</span><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;font-weight:normal;'>:</span></h1><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Stands for long periods of time without sitting; walks fast paced during shifts; bends, reaches and&nbsp;stoops.</span></li><li><span style='font-family:\"Calibri Light\",sans-serif;font-size:16px;'>Ability to lift, balance and carry large, oval Dining Room service&nbsp;trays.</span></li></ul><ul 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