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HomeCompaniesEluq Dev19 Fa Us2 Oraclecloud Com CX 2001CUSTOMER SVC/DEPT LEADER

CUSTOMER SVC/DEPT LEADER

Eluq Dev19 Fa Us2 Oraclecloud Com CX 2001 · Middleton, WI, United States; 0534 00128 Middleton, Middleton, WI, US · On Site · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyEluq Dev19 Fa Us2 Oraclecloud Com CX 2001
TitleCUSTOMER SVC/DEPT LEADER
Normalized title-
Department / teamStore Operations
LocationMiddleton, WI, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2025-01-29 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-22

Related slices

PageWhat it containsOpen
Company jobsActive postings from Eluq Dev19 Fa Us2 Oraclecloud Com CX 2001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Middleton.Open
Department jobsActive postings in Store Operations.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEluq Dev19 Fa Us2 Oraclecloud Com CX 2001
Sourcec345f90a-09d6-4f5c-85de-bd00d084581b
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Responsibilities Promote trust and respect among associates. Communicate company, department, and job specific information to associates. Collaborate with associates and promote teamwork to help achieve company/store goals. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products. Monitor and control supply expenses for the department. Manage cash control, sales and cash items and records for the store. Manage the scheduling of Front-end associates to provide adequate department coverage. Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports. Develop and implement a department business plan to achieve desired results. Create and execute sales promotions in partnership with store management. Implement the period promotional plan for the department. Stay current with present, future, seasonal and special ads. Monitor and control expenses for the department. Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory. Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs. Plan, organize and supervise the inventory process. Train department associates on inventory/stocking and Computer Assisted Ordering. Adhere to all food safety regulations and guidelines. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. Oversee and manage the efficient operations of all functions and activities of the Front-end. Adhere to all local, state and federal laws, and company guidelines. Assists management in the supervision and coaching of front end associates in the performance of their duties. Must be able to perform the essential functions of this position with or without reasonable accommodation. Qualifications Minimum Effective communication skills Knowledge of basic math (counting, addition, and subtraction) Ability to handle stressful situations Retail or Customer Service experience

Full job record

Job ID930d66856afa0925f6895a993619aa9b6beba3a3
Org ID3ee0bcd3-c7e5-42ac-8b8c-41e2b64ee3fb
Source IDc345f90a-09d6-4f5c-85de-bd00d084581b
Board IDc345f90a-09d6-4f5c-85de-bd00d084581b
Provideroracle_hcm
Provider Job Key98548
TitleCUSTOMER SVC/DEPT LEADER
Normalized Title
Statusactive
Activeyes
Location TextMiddleton, WI, United States; 0534 00128 Middleton, Middleton, WI, US
DepartmentStore Operations
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionWI
CityMiddleton
Salary RawDescription Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Responsibilities Promote trust and respect among associates. Communicate company, department, and job specific information to associates. Collaborate with associates and promote teamwork to help achieve company/store goals. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products. Monitor and control supply expenses for the department. Manage cash control, sales and cash items and records for the store. Manage the scheduling of Front-end associates to provide adequate department coverage. Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports. Develop and implement a department business plan to achieve desired results. Create and execute sales promotions in partnership with store management. Implement the period promotional plan for the department. Stay current with present, future, seasonal and special ads. Monitor and control expenses for the department. Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory. Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs. Plan, organize and supervise the inventory process. Train department associates on inventory/stocking and Computer Assisted Ordering. Adhere to all food safety regulations and guidelines. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. Oversee and manage the efficient operations of all functions and activities of the Front-end. Adhere to all local, state and federal laws, and company guidelines. Assists management in the supervision and coaching of front end associates in the performance of their duties. Must be able to perform the essential functions of this position with or without reasonable accommodation. Qualifications Minimum Effective communication skills Knowledge of basic math (counting, addition, and subtraction) Ability to handle stressful situations Retail or Customer Service experience
Salary Min
Salary Max
Salary Currency
Salary Periodday
Source URLhttps://eluq-dev19.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/98548
Apply URLhttps://eluq-dev19.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/98548
First Seen At2026-05-31 18:13:41Z
Last Seen At2026-06-22 15:32:14Z
Last Checked At2026-06-22 15:32:14Z
Last Changed At2026-05-31 18:13:41Z
Inactive At
Source Posted At2025-01-29 14:31:15Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=eluq-dev19.fa.us2.oraclecloud.com|CX_2001/date=2026-06-22/2026-06-22T15-27-34-091Z-4dda1d97047247341588a9a634685cb97708c490239d1b0da45167eca27d9c4a.json
Event Fields
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Parsed Structured
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  "remote_policy": null,
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Extensions
{}
Native Structured
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