Registrar - Primary Care

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    "ExternalDescriptionStr": "<p><strong>Benefits - No Nights, No Weekends, No Holidays!</strong></p><p>As a Registrar with Lutheran Medical Group, you’ll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for eligible roles.<br>&nbsp;</p><p><strong>Job Summary</strong>&nbsp;<br><br>The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service.&nbsp;<br><br><strong>Essential Functions</strong></p><ul><li>Interacts with patients and their families to address questions and provide courteous, timely assistance.</li><li>Regulates schedules based on procedure requirements, physician availability, and staffing needs.</li><li>Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information.</li><li>Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services.</li><li>Collects and records patient financial responsibility estimates as applicable.</li><li>Communicates operative reports daily to appropriate physician offices.</li><li>Compiles and organizes documentation to ensure completion of patient medical records.</li><li>Prepares charts for upcoming procedures, including nursing documentation and registration forms.</li><li>Maintains the medical records system by filing reviewed charts and coordinating storage according to established policies and procedures.</li><li>Responds to requests for medical records in a timely and efficient manner.</li><li>Answers and returns phone calls, addressing questions with professionalism and courtesy.</li><li>Performs other duties as assigned.</li><li>Maintains regular and reliable attendance.</li><li>Complies with all policies and standards.</li></ul><p><strong>Qualifications</strong></p><ul><li>0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required</li><li>0-2 years of experience in a customer service role required</li></ul><p><strong>Knowledge, Skills and Abilities</strong></p><ul><li>Strong interpersonal and customer service skills.</li><li>Ability to handle sensitive information with confidentiality.</li><li>Proficiency in using registration systems and insurance verification tools.</li><li>Attention to detail and accuracy in data entry.</li><li>Excellent organizational and time-management skills.</li></ul><p>&nbsp;</p><p>This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.<br>&nbsp;</p>",
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