Customer Service Rep II (50381)

{
  "content_hash": "ed55751ba09579def488886d9a9355b38e0c2a86fc5780947d38b104b629be4e",
  "source_hash": "a635733b7a861290b5ba573d98e80840ee4369cb1e37ff06550c49823cbd9271",
  "last_changed_at": "2026-05-31T19:07:20.914Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Coppell TX WEC - Coppell, TX 75019; 1010 W Sandy Lake Road, Coppell, TX, 75019, USA",
    "city": "Coppell",
    "region": "TX",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-04T10:06:39.303Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Coppell TX WEC - Coppell, TX 75019; 1010 W Sandy Lake Road, Coppell, TX, 75019, USA",
      "city": "Coppell",
      "region": "TX",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}

{}

{
  "detail": {
    "city": "Coppell",
    "jobId": 181520,
    "level": "",
    "endDate": "",
    "legalId": 4200,
    "isHotJob": true,
    "jobShift": "Day",
    "jobTitle": "Customer Service Rep II (50381)",
    "location": "Coppell TX WEC - Coppell, TX 75019",
    "startDate": "",
    "clientCode": "12599",
    "remoteType": "",
    "description": "<p><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">As Customer Service Representative II (CSR) supporting Merrychef &ndash; you will be responsible for entering, monitoring and tracking customer purchase orders, processes debit/credit memos, maintaining order information filing system, and providing knowledgeable support for assigned product lines. This role is focused on responding to inbound customer calls related to processing sales orders and resolving routine order/delivery issues and may train or mentor lower-level CSRs.</span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">This position will report to the Manager Customer Service, and will be based onsite at our Coppell, TX facility.</span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:10.5pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">MAJOR ACCOUNTABILITY:</span></span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\">&nbsp;</p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Entering, monitoring and tracking of customer purchase orders</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Processing debit/credit memos</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Maintaining order information filing system</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Providing knowledgeable customer support for assigned products and services.&nbsp; </span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:10.5pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">KEY TASKS &amp; RESPONSIBILITIES:</span></span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\">&nbsp;</p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Respond to customer inquiries by telephone or email to provide non-technical problem resolution.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Resolve routine and basic problems and communicates solution or requested information to the customer. </span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Analyze customer service needs and refer to other service or technical departments for follow-up as needed.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">May utilize a customer relationship application or database to record activities and research product information.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Utilize a computerized system to gather information and confirm sales prompted by incoming calls.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">May promote products/services but does not have a sales quota.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Work is routine or follows standard procedures.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Communicate information that requires little explanation or interpretation.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">May support training new CSRs, needed.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><i><span style=\"font-family:&quot;Arial&quot;,sans-serif\">DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.&nbsp; They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.</span></i></span></span></span></p>\r\n",
    "jobCategory": "Aftermarket (Customer Service/Technical Service)",
    "salaryRange": "",
    "socialMedia": {
      "xLink": {
        "text": "Welbilt%2520Job%2520Opportunity%2520Customer%2520Service%2520Rep%2520Ii%2520%252850381%2529"
      },
      "emailLink": {
        "subject": "Welbilt%20Job%20Opportunity%20Customer%20Service%20Rep%20Ii%20%2850381%29",
        "summary": "As%20Customer%20Service%20Representative%20II%20%28CSR%29%20supporting%20Merrychef%20%E2%80%93%20you%20will%20be%20responsible%20for%20entering%2C%20monitoring%20and%20tracking%20customer%20purchase%20orders%2C%20processes%20debit%2Fcredit%20memos%2C%20maintaining%20order%20information%20filing%20system%2C%20and%20providing%20knowledgeable%20support%20for%20assigned%20product%20lines.%20This%20role%20is%20focused%20on%20responding%20to%20inbound%20customer%20calls%20related%20to%20processing%20sales%20orders%20and%20resolving%20routine%20order%2Fdelivery%20issues%20and%20may%20train%20or%20mentor%20lower-level%20CSRs.%0D%0A%0D%0A%C2%0D%0A%0D%0AThis%20position%20will%20report%20to%20the%20Manager%20Customer%20Service%2C%20and%20will%20be%20based%20onsite%20at%20our%20Coppell%2C%20TX%20facility.%0D%0A%0D%0A%C2%0D%0A%0D%0AMAJOR%20ACCOUNTABILITY%3A%0D%0A%0D%0A%C2%0D%0A%0D%0A%0D%0A%09Entering%2C%20monitoring%20and%20tracking%20of%20customer%20purchase%20orders%0D%0A%09Processing%20debit%2Fcredit%20memos%0D%0A%09Maintaining%20order%20information%20filing%20system%0D%0A%09Providing%20knowledgeable%20customer%20support%20for%20assigned%20products%20and%20services.%C2%20%0D%0A%0D%0A%0D%0A%C2%0D%0A%0D%0AKEY%20TASKS%20%26%20RESPONSIBILITIES%3A%0D%0A%0D%0A%C2%0D%0A%0D%0A%0D%0A%09Respond%20to%20customer%20inquiries%20by%20telephone%20or%20email%20to%20provide..."
      },
      "facebookLink": {
        "redirectUri": "",
        "facebookAppId": "773759036043100"
      },
      "linkedInLink": {}
    },
    "isQuickApply": true,
    "positionType": "Full Time",
    "countryPaidIn": "",
    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Customer Service Rep II (50381)\",\"identifier\":\"J12599181520\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/AD161CE13E98D26FFC30111D1DDC8EF6/jobs/181520\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=AD161CE13E98D26FFC30111D1DDC8EF6\",\"datePosted\":\"2026-05-13\",\"description\":\"Job DetailsJob Location: Coppell TX WEC - Coppell, TX 75019Position Type: Full TimeEducation Level: High School Diploma/GEDTravel Percentage: Up to 5%Job Shift: DayJob Category: Aftermarket (Customer Service/Technical Service)As Customer Service Representative II (CSR) supporting Merrychef &ndash; you will be responsible for entering, monitoring and tracking customer purchase orders, processes debit/credit memos, maintaining order information filing system, and providing knowledgeable support for assigned product lines. This role is focused on responding to inbound customer calls related to processing sales orders and resolving routine order/delivery issues and may train or mentor lower-level CSRs.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThis position will report to the Manager Customer Service, and will be based onsite at our Coppell, TX facility.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nMAJOR ACCOUNTABILITY:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tEntering, monitoring and tracking of customer purchase orders\\r\\n\\tProcessing debit/credit memos\\r\\n\\tMaintaining order information filing system\\r\\n\\tProviding knowledgeable customer support for assigned products and services.&nbsp; \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nKEY TASKS &amp; RESPONSIBILITIES:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tRespond to customer inquiries by telephone or email to provide non-technical problem resolution.\\r\\n\\tResolve routine and basic problems and communicates solution or requested information to the customer. \\r\\n\\tAnalyze customer service needs and refer to other service or technical departments for follow-up as needed.\\r\\n\\tMay utilize a customer relationship application or database to record activities and research product information.\\r\\n\\tUtilize a computerized system to gather information and confirm sales prompted by incoming calls.\\r\\n\\tMay promote products/services but does not have a sales quota.\\r\\n\\tWork is routine or follows standard procedures.\\r\\n\\tCommunicate information that requires little explanation or interpretation.\\r\\n\\tMay support training new CSRs, needed.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nDISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.&nbsp; They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.\\r\\nQualificationsEDUCATION &amp; EXPERIENCE:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tHigh School diploma or equivalent\\r\\n\\tMinimum of 1 years of relevant customer service experience is required.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSKILLS &amp; ABILILITIES:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tPossesses a moderate understanding of general aspects of the job. \\r\\n\\tFamiliar with MS Office applications; ability to operate all related equipment for the role.\\r\\n\\tCustomer oriented; capable of effectively dealing with all levels of internal and external contacts.\\r\\n\\tEffective communications and interpersonal skills.\\r\\n\\tBasic planning and problem solving/analytical skills.\\r\\n\\tAble to function in a fast-paced environment coping with frequent changes, delays or unexpected events.\\r\\n\\tAbility to communicate with tact effectively &ndash; written and verbal.\\r\\n\\tStrong interpersonal skills.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nOUR BENEFITS:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWe believe that our people are one of our most valuable assets. That&rsquo;s why we provide our employees with a competitive benefits package that helps protect their health, income and lifestyle. Some offerings are dependent upon the role, work schedule, or location, and can include the following:\\r\\n\\r\\n\\r\\n\\tCompetitive wage\\r\\n\\tHealthcare (medical, dental, vision) \\r\\n\\t401(k) savings plan\\r\\n\\tWellness Program\\r\\n\\tSupplemental Health Plans\\r\\n\\tEmployee Assistance Program\\r\\n\\tTraining and Development\\r\\n\\tHoliday Pay opportunities\\r\\n\\tEmployee discounts\\r\\n\\tPaid Time Off (PTO)\\r\\n\\tOn-the-job training and skills development\\r\\n\\tBasic Life Insurance\\r\\n\\tLeave Program\\r\\n\\tEmployee Events and more&hellip;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nFor more company information, visit www.welbilt.com or www.merrychef.com. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWelbilt, Inc. is an equal opportunity employer which values diversity in the workplace.&nbsp; All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, medical condition, or any other status protected by law. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge, abilities, and business need.\\r\\n\\r\\n#merrychef\\r\\n\",\"responsibilities\":\"As Customer Service Representative II (CSR) supporting Merrychef &ndash; you will be responsible for entering, monitoring and tracking customer purchase orders, processes debit/credit memos, maintaining order information filing system, and providing knowledgeable support for assigned product lines. This role is focused on responding to inbound customer calls related to processing sales orders and resolving routine order/delivery issues and may train or mentor lower-level CSRs.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThis position will report to the Manager Customer Service, and will be based onsite at our Coppell, TX facility.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nMAJOR ACCOUNTABILITY:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tEntering, monitoring and tracking of customer purchase orders\\r\\n\\tProcessing debit/credit memos\\r\\n\\tMaintaining order information filing system\\r\\n\\tProviding knowledgeable customer support for assigned products and services.&nbsp; \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nKEY TASKS &amp; RESPONSIBILITIES:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tRespond to customer inquiries by telephone or email to provide non-technical problem resolution.\\r\\n\\tResolve routine and basic problems and communicates solution or requested information to the customer. \\r\\n\\tAnalyze customer service needs and refer to other service or technical departments for follow-up as needed.\\r\\n\\tMay utilize a customer relationship application or database to record activities and research product information.\\r\\n\\tUtilize a computerized system to gather information and confirm sales prompted by incoming calls.\\r\\n\\tMay promote products/services but does not have a sales quota.\\r\\n\\tWork is routine or follows standard procedures.\\r\\n\\tCommunicate information that requires little explanation or interpretation.\\r\\n\\tMay support training new CSRs, needed.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nDISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.&nbsp; They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Welbilt\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=AD161CE13E98D26FFC30111D1DDC8EF6\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"1010 W Sandy Lake Road\",\"addressLocality\":\"Coppell\",\"addressRegion\":\"TX\",\"postalCode\":75019,\"addressCountry\":\"USA\"}},\"qualifications\":\"EDUCATION &amp; EXPERIENCE:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tHigh School diploma or equivalent\\r\\n\\tMinimum of 1 years of relevant customer service experience is required.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSKILLS &amp; ABILILITIES:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tPossesses a moderate understanding of general aspects of the job. \\r\\n\\tFamiliar with MS Office applications; ability to operate all related equipment for the role.\\r\\n\\tCustomer oriented; capable of effectively dealing with all levels of internal and external contacts.\\r\\n\\tEffective communications and interpersonal skills.\\r\\n\\tBasic planning and problem solving/analytical skills.\\r\\n\\tAble to function in a fast-paced environment coping with frequent changes, delays or unexpected events.\\r\\n\\tAbility to communicate with tact effectively &ndash; written and verbal.\\r\\n\\tStrong interpersonal skills.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nOUR BENEFITS:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWe believe that our people are one of our most valuable assets. That&rsquo;s why we provide our employees with a competitive benefits package that helps protect their health, income and lifestyle. Some offerings are dependent upon the role, work schedule, or location, and can include the following:\\r\\n\\r\\n\\r\\n\\tCompetitive wage\\r\\n\\tHealthcare (medical, dental, vision) \\r\\n\\t401(k) savings plan\\r\\n\\tWellness Program\\r\\n\\tSupplemental Health Plans\\r\\n\\tEmployee Assistance Program\\r\\n\\tTraining and Development\\r\\n\\tHoliday Pay opportunities\\r\\n\\tEmployee discounts\\r\\n\\tPaid Time Off (PTO)\\r\\n\\tOn-the-job training and skills development\\r\\n\\tBasic Life Insurance\\r\\n\\tLeave Program\\r\\n\\tEmployee Events and more&hellip;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nFor more company information, visit www.welbilt.com or www.merrychef.com. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWelbilt, Inc. is an equal opportunity employer which values diversity in the workplace.&nbsp; All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, medical condition, or any other status protected by law. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge, abilities, and business need.\\r\\n\\r\\n#merrychef\\r\\n\",\"experienceRequirements\":\"EDUCATION &amp; EXPERIENCE:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tHigh School diploma or equivalent\\r\\n\\tMinimum of 1 years of relevant customer service experience is required.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSKILLS &amp; ABILILITIES:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tPossesses a moderate understanding of general aspects of the job. \\r\\n\\tFamiliar with MS Office applications; ability to operate all related equipment for the role.\\r\\n\\tCustomer oriented; capable of effectively dealing with all levels of internal and external contacts.\\r\\n\\tEffective communications and interpersonal skills.\\r\\n\\tBasic planning and problem solving/analytical skills.\\r\\n\\tAble to function in a fast-paced environment coping with frequent changes, delays or unexpected events.\\r\\n\\tAbility to communicate with tact effectively &ndash; written and verbal.\\r\\n\\tStrong interpersonal skills.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nOUR BENEFITS:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWe believe that our people are one of our most valuable assets. That&rsquo;s why we provide our employees with a competitive benefits package that helps protect their health, income and lifestyle. Some offerings are dependent upon the role, work schedule, or location, and can include the following:\\r\\n\\r\\n\\r\\n\\tCompetitive wage\\r\\n\\tHealthcare (medical, dental, vision) \\r\\n\\t401(k) savings plan\\r\\n\\tWellness Program\\r\\n\\tSupplemental Health Plans\\r\\n\\tEmployee Assistance Program\\r\\n\\tTraining and Development\\r\\n\\tHoliday Pay opportunities\\r\\n\\tEmployee discounts\\r\\n\\tPaid Time Off (PTO)\\r\\n\\tOn-the-job training and skills development\\r\\n\\tBasic Life Insurance\\r\\n\\tLeave Program\\r\\n\\tEmployee Events and more&hellip;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nFor more company information, visit www.welbilt.com or www.merrychef.com. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWelbilt, Inc. is an equal opportunity employer which values diversity in the workplace.&nbsp; All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, medical condition, or any other status protected by law. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge, abilities, and business need.\\r\\n\\r\\n#merrychef\\r\\n\",\"industry\":\"Aftermarket (Customer Service/Technical Service)\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Day\",\"educationRequirements\":\"High School Diploma/GED\"}",
    "applyAvailable": true,
    "educationLevel": "High School Diploma/GED",
    "qualifications": "<p><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:10.5pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">EDUCATION &amp; EXPERIENCE:</span></span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\">&nbsp;</p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">High School diploma or equivalent</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Minimum of 1 years of relevant customer service experience is required.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-family:&quot;Arial&quot;,sans-serif\">SKILLS &amp; ABILILITIES:</span></b></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Possesses a moderate understanding of general aspects of the job. </span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Familiar with MS Office applications; ability to operate all related equipment for the role.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Customer oriented; capable of effectively dealing with all levels of internal and external contacts.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Effective communications and interpersonal skills.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Basic planning and problem solving/analytical skills.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Able to function in a fast-paced environment coping with frequent changes, delays or unexpected events.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Ability to communicate with tact effectively &ndash; written and verbal.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Strong interpersonal skills.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-family:&quot;Arial&quot;,sans-serif\">OUR BENEFITS:</span></b></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">We believe that our people are one of our most valuable assets. That&rsquo;s why we provide our employees with a competitive benefits package that helps protect their health, income and lifestyle. Some offerings are dependent upon the role, work schedule, or location, and can include the following:</span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Competitive wage</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Healthcare (medical, dental, vision) </span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">401(k) savings plan</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Wellness Program</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Supplemental Health Plans</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Employee Assistance Program</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Training and Development</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Holiday Pay opportunities</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Employee discounts</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Paid Time Off (PTO)</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">On-the-job training and skills development</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Basic Life Insurance</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Leave Program</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Employee Events and more&hellip;</span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">For more company information, visit </span><a href=\"http://www.welbilt.com\" style=\"color:blue; text-decoration:underline\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">www.welbilt.com</span></a><span style=\"font-family:&quot;Arial&quot;,sans-serif\"> or </span><a href=\"http://www.merrychef.com\" style=\"color:blue; text-decoration:underline\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">www.merrychef.com</span></a><span style=\"font-family:&quot;Arial&quot;,sans-serif\">. </span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><i><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Welbilt, Inc. is an equal opportunity employer which values diversity in the workplace</span></i><i><span style=\"font-family:&quot;Arial&quot;,sans-serif\">.&nbsp; All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, medical condition, or any other status protected by law. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge, abilities, and business need.</span></i></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><i><span style=\"font-family:&quot;Arial&quot;,sans-serif\">#merrychef</span></i></span></span></span></p>\r\n",
    "descriptionTitle": "Description",
    "travelPercentage": "Up to 5%",
    "jobYoutubeVideoId": "",
    "legalRevisionDate": {
      "date": "2024-01-17T11:40:35.000Z",
      "timezone": "America/Chicago",
      "timezone_type": 3
    },
    "secondaryLocations": [],
    "primaryPhoneCountry": "US",
    "primaryPhoneEnabled": true,
    "qualificationsTitle": "Qualifications",
    "primaryPhoneRequired": true,
    "primaryPhoneNumberDoesNotExist": false
  },
  "preview": {
    "jobId": 181520,
    "isHotJob": true,
    "jobTitle": "Customer Service Rep II (50381)",
    "postedOn": "",
    "locations": "Coppell TX WEC - Coppell, TX 75019",
    "remoteType": "",
    "description": "As Customer Service Representative II (CSR) supporting Merrychef – you will be responsible for entering, monitoring and tracking customer purchase ord...",
    "positionType": "Full Time"
  },
  "detail_meta": {
    "url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/181520",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 41007
  },
  "detail_errors": []
}