Business Development Manager

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    "location": {
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    "datePosted": "2026-03-11",
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    "description": "<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Are you a results-driven leader with a strong sales mindset and proven management skills? Do you thrive in fast-paced environments, enjoy building and leading high-performing teams, and are passionate about driving growth while delivering peace of mind to your clients?<span style=\"color: rgb(34, 34, 34); font-weight: bold\"> Are you looking to be a part of a growing team and company?</span></span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">The Universal Group, recognized as one of <a href=\"https://www.deloitte.com/ca/en/services/deloitte-private/perspectives/best-managed-companies-winners.html?icid=mosaic-grid_best-managed-winners\" target=\"_blank\" rel=\"noopener noreferrer\">Canada's Best Managed companies in 2025</a><a href=\"https://www2.deloitte.com/ca/en/pages/canadas-best-managed-companies/topics/canada-best-managed-companies.html\" target=\"_blank\" rel=\"noopener noreferrer\"></a>, has exciting opportunity in Sales department. As a Business Development Manager, you will be responsible for driving revenue growth within the Pacific Northwest (Washington and Oregon State) territory by developing new business opportunities, managing key client relationships, and collaborating closely with operations to ensure exceptional service delivery. This role focuses on expanding market share, strengthening client partnerships, and achieving strategic sales targets within the Traffic Control industry.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">What you will be responsible for:</span></span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></p>\n<p><em><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Account Management &amp; Client Relationship Development</span></em></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Serve as the principal point of contact for accounts within the assigned territory.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Develop, manage, and continuously improve a systematic approach to managing key accounts.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Build and foster a strong referral network to generate new revenue opportunities.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Maintain ongoing communication with clients to ensure satisfaction and long-term retention.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Follow up with customers on open proposals, renewals, and action items from meetings.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Conduct regular client visits to identify upselling and cross-selling opportunities.</span><br></li>\n</ul>\n<p><em><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Business Development &amp; Revenue Growth:</span></em></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Develop new business by analyzing account potential; initiating, developing, and closing sales opportunities.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Prospect and qualify leads within construction, infrastructure, utilities, municipal, and related sectors.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Recommend new applications, service enhancements, and tailored traffic control solutions.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Execute strategic territory plans to expand market share and exceed revenue targets.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Achieve monthly, quarterly, and annual sales goals.</span></li>\n</ul>\n<p><em><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Sales Strategy, Proposals &amp; Contract Management</span></em></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Demonstrate a complete understanding of pricing models, proposal structures, and service agreements.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Prepare detailed proposals and bids addressing identified client needs.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Gather and submit comprehensive business information for tenders and presentations.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Negotiate pricing, contract terms, and service agreements in alignment with company guidelines.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ensure compliance with contractual terms, reporting requirements, and renewal timelines.</span></li>\n</ul>\n<p><em><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Operational Collaboration &amp; Service Excellence</span></em></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Lead and maintain strong sales-to-operations collaboration to ensure customer expectations and service requirements are met.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Coordinate with operations to confirm project feasibility, scheduling, and resource allocation.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Address service concerns promptly and support resolution to maintain client satisfaction.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ensure smooth transition from contract execution to operational delivery.</span></li>\n</ul>\n<p><em><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Reporting, Forecasting &amp; CRM Management</span></em></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Maintain accurate records of all sales and prospecting activities including calls, presentations, closed sales, and follow-up actions within CRM.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Provide weekly, monthly, and quarterly sales forecasts to senior leadership.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Analyze pipeline metrics, proposal-to-close ratios, and territory performance data.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Contribute to annual territory planning and strategic growth discussions.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">What you get from us:</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Extended Medical, Vision, and Dental benefits after the probationary period.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Excellent total compensation package.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Access to a Health and Wellness Program.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Paid vacation.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Access to a growing organization with lots of advancement opportunities.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">An amazing culture where you will feel supported and recognized for your work.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><span style=\"font-weight: bold\">What we need from you: </span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">5+ years of experience in outside sales roles, specifically as an Account Manager, prioritizing new business development.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Proficiency in CRM software (e.g., Salesforce, Zoho CRM, or HubSpot) and MS Office, particularly MS Excel.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">History of delivering client-centric solutions to address diverse needs effectively.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Outstanding presentation, negotiation, and interpersonal skills.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Bachelor's degree in Business Administration, Sales, or a related field is an asset. </span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Proficiency in identifying, researching, and qualifying potential leads or prospects within a target market.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Effectively address objections, managing negotiations to close deals and convert opportunities into actual sales.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Proficient in relationship building &amp; strong presentation skills.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Exceptional communication, influence, and negotiation skills across all stakeholder levels.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Action Oriented</span>: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Customer Focus</span>: Building strong customer relationships and delivering customer-centric solutions.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Interpersonal Savvy</span>: Relating openly and comfortably with diverse groups of people.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Being Resilient</span>: Rebounding from setbacks and adversity when facing difficult situations.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Drives Results</span>: Consistently achieving results, even under tough circumstances.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Situational Adaptability</span>: Adapting approach and demeanor in real time to match the shifting demands of different situations.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Why Universal Group?</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">The Universal Group is driven by our purpose to provide Peace of Mind to both our clients and team members. Our people embrace our core values of being ‘Passionate, Authentic, and Driven’ in everything we do and in every decision we make every day. They are the fabric of who we are and, without question, the reason for our success and continued growth.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">The safety of our team members and the public is what drives us every day.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">The Universal Group is an industry leader in traffic control services, traffic management planning, traffic equipment supply, landscaping, temporary labour and occupational health and safety training. We are a one-stop shop, as our full suite of services ensures that we can manage projects from conception to completion.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">For more information about the company, please visit our <a href=\"https://ca.indeed.com/cmp/The-Universal-Group-5\" target=\"_blank\" rel=\"noopener noreferrer\">Indeed Profile</a>! </span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Our Commitment to Diversity</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">The Universal Group is an equal-opportunity employer committed to diversity and inclusion in the workplace. </span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Apply today; we can’t wait to hear from you. Come grow with us!</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">APPLY NOW</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">UNV2</span></p>\n<p><br><br></p>\n<p><br><br></p>",
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