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Home › Companies › 4d1d2a72 0e65 43a8 Ac25 3167f43d7343 19000101 000001 › Member Service Representative II (Relationship Banker)

Member Service Representative II (Relationship Banker)

4d1d2a72 0e65 43a8 Ac25 3167f43d7343 19000101 000001 · Portsmouth, RI, US, Portsmouth, RI · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company4d1d2a72 0e65 43a8 Ac25 3167f43d7343 19000101 000001
TitleMember Service Representative II (Relationship Banker)
Normalized title-
Department / team-
LocationPortsmouth, RI, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-01-26 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Company jobsActive postings from 4d1d2a72 0e65 43a8 Ac25 3167f43d7343 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Portsmouth.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company4d1d2a72 0e65 43a8 Ac25 3167f43d7343 19000101 000001
Source1188e378-fc83-407d-baf8-f273907cc86a
ATS providerADP Workforce Now Recruiting

Description

You Belong Here People’s Credit Union is built on the belief that members and employees should feel a sense of belonging. Based on our Core Values, we created that feeling by design to offer you a genuine sense of community where you are supported personally and professionally. If you work here, you belong here. Your Values Align With Ours We hire employees whose core values match our own. We can train for competency, but if you’re also genuine, trustworthy, earnest, empathetic, and resourceful, we want you on our team. Your Voice Is Heard Here, hierarchy doesn’t drive impact - all voices are sought out, heard, and respected. We are listeners, then doers. Your Team Makes You Stronger Independent work is expected, but collaboration with compassionate accountability makes us all stronger. Working together, we all learn and grow. Your Future Is Bright We recognize that careers are not always straight lines. Professional development is a shared responsibility. We are committed to providing opportunities and resources to help you navigate your career paths and achieve your goals. Let's work together to foster growth and development in our organization. What we offer • Health and dental benefits through Blue Cross Blue Shield, plus vision benefits through VSP • 401(k) and Roth plan with a competitive employer match • Robust Wellness Program • Employee Recognition Program • Fun, food, and events Position Summary The Member Service Representative II provides solutions to members’ financial needs by providing quality service to members through effective needs-based recognition, handling member concerns and inquiries, and performing transactions with accuracy in a positive and professional manner. The primary role of the Member Service Representative II is to build trusting relationships with our members, recommending financial solutions based on our member needs. Essential Responsibilities and Accountabilities Member Service Assist members in establishing account relationships as it relates to Credit Union products and services, utilizing in branch, telephone, and email opportunities. Respond to member inquiries and evaluate their needs. Properly and enthusiastically look for growth opportunities and direct members to the appropriate resource. Maintain proficient knowledge of bank channels to promote ATM/Debit card usage, Alkami product and services, mobile banking, and bill pay. Demonstrate ownership of any customer problem or request by utilizing available resources and following up to ensure effective resolution and member satisfaction. Meet assigned member service and retention goals contributing to the success of the team. May serve as Member Service Center Agent as needed. Branch Operations Perform accurate, routine transactions as they relate to Credit Union products and services and balance processed transactions daily. Perform teller/MSR I duties as required, may assist in training and mentoring of new staff. Assist in the operational maintenance and procedural balancing of Automated Teller Machines. May assume coordination of branch office operations to include branch opening, closing, and branch balancing. Participate in all required training and adhere to written policies and procedures of the credit union including BSA, OFAC and security. Lending Interview consumer loan applicants to gather the required information for a credit application, explaining loan options, rates and terms and close loan on approval. National Mortgage Licensing System (NMLS) Registration Apply for and successfully maintain NMLS registration. Completion of all assigned trainings per regulations set forth by SAFE Act. Completion of annual registration renewal process Key Behavioral Competencies Initiative Individuals effective at this competency are able to take effective action without being directed. When they see a need or are given a goal, they take full ownership and act on it without waiting for someone to tell them what to do or how. They seek out guidance when needed so they are able to achieve goals. They make things happen. Change Agility Individuals effective at this competency are comfortable with ambiguity and are highly adaptable. They are comfortable and embrace changes and adjust and modify behaviors when appropriate to accommodate for the change when it is for the better of the organization. They understand change management techniques to help with better adoption of change. Team Player Individuals effective at this competency identify with the larger organizational team and their role within it. They are willing and readily share resources, respond positively to requests from other parts of the organization, and support organizational goals. They have empathy for others’ roles and responsibilities and support all members of the organization. Dependability & Reliability Individuals effective at this competency understand the importance of consistently meeting commitments and quality of work. They are able to be trusted to be on-time, prepared, and will make decisions that are aligned with the organization’s purpose, values and goals. They communicate when they cannot meet commitments and make plans to cover any commitments they are missing. Active Listening Individuals who are effective with this competency will be fully present and give undivided attention when someone is speaking. They will give cues both verbally and non-verbally indicating they are engaged in what someone is saying. When the speaker is finished speaking, they paraphrase to confirm understanding of what was being communicated. Knowledge and Skills High school diploma or equivalent At least 1 to 2 years’ experience in customer service in a financial or retail environment Excellent oral and written communication skills Experience in Windows, Microsoft Office, and Automated Lending Apply for and successfully maintain NMLS registration Completion of all assigned trainings per regulations set forth by SAFE Act ADA Requirements Physical Requirements Able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasionally lifting cash box of up to 10 lbs. and coin bags up to 30 lbs. on occasion. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day (including weekends). Must be able to work additional hours whenever required or requested by management. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. An Equal Opportunity Employer, including disability / veterans.

Full job record

Job ID9269f4d31d2a908bb0e03aa89366119e66d7da2f
Org ID1e91b850-1432-4e8f-8abe-9b89dbe4dbbd
Source ID1188e378-fc83-407d-baf8-f273907cc86a
Board ID1188e378-fc83-407d-baf8-f273907cc86a
Provideradp_workforcenow
Provider Job Key608819
TitleMember Service Representative II (Relationship Banker)
Normalized Title—
Statusactive
Activeyes
Location TextPortsmouth, RI, US, Portsmouth, RI
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionRI
CityPortsmouth
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=4d1d2a72-0e65-43a8-ac25-3167f43d7343&ccId=19000101_000001&lang=en_US&type=JS&jobId=608819&jwId=9205175810604_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=4d1d2a72-0e65-43a8-ac25-3167f43d7343&ccId=19000101_000001&lang=en_US&type=JS&jobId=608819&jwId=9205175810604_1
First Seen At2026-05-31 18:17:39Z
Last Seen At2026-06-06 13:23:26Z
Last Checked At2026-06-06 13:23:26Z
Last Changed At2026-06-06 13:23:26Z
Inactive At—
Source Posted At2026-01-26 14:23:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=4d1d2a72-0e65-43a8-ac25-3167f43d7343|19000101_000001/date=2026-06-06/2026-06-06T13-23-26-036Z-23e1e9892e482e74e1a3ee0a4d6bfdd2bab33fefa61ff8314881e65a628b220d.json
Event Fields
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  "last_changed_at": "2026-06-06T13:23:26.356Z",
  "active_status": "active"
}
Parsed Structured
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  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><div><p data-pasted=\"true\" style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0in; line-height: normal; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">You Belong Here</span></strong></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0in; line-height: normal; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">People&rsquo;s Credit Union is built on the belief that members and employees should feel a sense of belonging. &nbsp;Based on our Core Values, we created that feeling by design to offer you a genuine sense of community where you are supported personally and professionally.&nbsp;</span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0in; line-height: normal; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">If you work here, you belong here.</span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0in; line-height: normal; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">&nbsp;</span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0in; line-height: normal; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Your Values Align With Ours</strong></span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0in; line-height: normal; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">We hire employees whose core values match our own. &nbsp;We can train for competency, but if you&rsquo;re also genuine, trustworthy, earnest, empathetic, and resourceful, we want you on our team.</span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0in; line-height: normal; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">&nbsp;</strong></span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0in; line-height: normal; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Your Voice Is Heard</strong></span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0in; line-height: normal; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Here, hierarchy doesn&rsquo;t drive impact - all voices are sought out, heard, and respected. &nbsp;We are listeners, then doers.</span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0in; line-height: normal; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">&nbsp;</span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0in; line-height: normal; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Your Team Makes You Stronger</strong></span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0in; line-height: normal; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Independent work is expected, but collaboration with compassionate accountability makes us all stronger. &nbsp;Working together, we all learn and grow.</span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0in; line-height: normal; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">&nbsp;</span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0in; line-height: normal; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Your Future Is Bright</strong></span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0in; line-height: normal; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">We recognize that careers are not always straight lines. &nbsp;Professional development is a shared responsibility. &nbsp; We are committed to providing opportunities and resources to help you navigate your career paths and achieve your goals. &nbsp;Let&#39;s work together to foster growth and development in our organization.</span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0in 0in 11.25pt; line-height: 1.25; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; background: white; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">&nbsp;</strong></span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0in 0in 11.25pt; line-height: 1.25; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; background: white; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">What we offer</strong></span><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp;&nbsp;</span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0in 0in 11.25pt; line-height: 1.25; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; background: white; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">&bull; &nbsp; &nbsp;Health and dental benefits through Blue Cross Blue Shield, plus vision benefits through VSP</span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0in 0in 11.25pt; line-height: 1.25; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; background: white; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">&bull; &nbsp; &nbsp;401(k) and Roth plan with a competitive employer match&nbsp;</span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0in 0in 11.25pt; line-height: 1.25; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; background: white; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">&bull; &nbsp; &nbsp;Robust Wellness Program</span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0in 0in 11.25pt; line-height: 1.25; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; background: white; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">&bull; &nbsp; &nbsp;Employee Recognition Program</span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0in 0in 11.25pt; line-height: 1.25; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; background: white; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">&bull; &nbsp; &nbsp;Fun, food, and events</span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0in 0in 11.25pt; line-height: 1.25; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; background: white; text-align: justify;\"><br></p><hr><p><br></p><h1 style='margin:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;text-decoration:underline;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Position Summary</span></h1><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">The Member Service Representative II provides solutions to members&rsquo; financial needs by providing quality service to members through effective needs-based recognition, handling member concerns and inquiries, and performing transactions with accuracy in a positive and professional manner. &nbsp;The primary role of the Member Service Representative II is to build trusting relationships with our members, recommending financial solutions based on our member needs.</span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp;</span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><br></p><h1 style='margin:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;text-decoration:underline;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Essential Responsibilities and Accountabilities</span></h1><p style='margin-top:2.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;color:#365F91;font-weight:bold;font-style:italic;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Member Service</span></p><div style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Assist members in establishing account relationships as it relates to Credit Union products and services, utilizing in branch, telephone, and email opportunities.</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Respond to member inquiries and evaluate their needs. &nbsp;Properly and enthusiastically look for growth opportunities and direct members to the appropriate resource.</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Maintain proficient knowledge of bank channels to promote ATM/Debit card usage, Alkami product and services, mobile banking, and bill pay.&nbsp;</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Demonstrate ownership of any customer problem or request by utilizing available resources and following up to ensure effective resolution and member satisfaction.</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Meet assigned member service and retention goals contributing to the success of the team.</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">May serve as Member Service Center Agent as needed.</li></ul></div><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:.5in;text-indent:-.25in;font-size:15px;font-family:\"Times New Roman\",serif;color:#262626;text-align:justify;'><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong><em>&nbsp;</em></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;color:#365F91;font-weight:bold;font-style:italic;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Branch Operations</span></p><div style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Perform accurate, routine transactions as they relate to Credit Union products and services and balance processed transactions daily.</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Perform teller/MSR I duties as required, may assist in training and mentoring of new staff.&nbsp;</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Assist in the operational maintenance and procedural balancing of Automated Teller Machines.</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">May assume coordination of branch office operations to include branch opening, closing, and branch balancing.&nbsp;</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Participate in all required training and adhere to written policies and procedures of the credit union including BSA, OFAC and security.</li></ul></div><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;margin:0in;'><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong><em>&nbsp;</em></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;color:#365F91;font-weight:bold;font-style:italic;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Lending</span></p><div style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Interview consumer loan applicants to gather the required information for a credit application, explaining loan options, rates and terms and close loan on approval. &nbsp;</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:1.0pt;margin-left:.25in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;color:black;'><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong><em>&nbsp;</em></strong></span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong><em>National Mortgage Licensing System (NMLS) Registration</em></strong></span></p><div style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Apply for and successfully maintain NMLS registration.</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Completion of all assigned trainings per regulations set forth by SAFE Act. &nbsp;</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Completion of annual registration renewal process</li></ul></div><h1 style='margin:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;text-decoration:underline;'><br></h1><p style=\"text-align: justify;\"><br></p><h1 style='margin:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;text-decoration:underline;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Key Behavioral Competencies</span></h1><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong><em>Initiative&nbsp;</em></strong></span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Individuals effective at this competency are able to take effective action without being directed. &nbsp;When they see a need or are given a goal, they take full ownership and act on it without waiting for someone to tell them what to do or how. &nbsp;They seek out guidance when needed so they are able to achieve goals. &nbsp;They make things happen.</span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">&nbsp;</span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong><em>Change Agility</em></strong></span></p><p style=\"margin: 0in; font-size: 13px; font-family: Calibri, sans-serif; text-align: justify;\"><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Individuals effective at this competency are comfortable with ambiguity and are highly adaptable. &nbsp;They are comfortable and embrace changes and adjust and modify behaviors when appropriate to accommodate for the change when it is for the better of the organization. &nbsp;They understand change management techniques to help with better adoption of change.</span><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp;</span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong><em>&nbsp;</em></strong></span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong><em>Team Player</em></strong></span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Individuals effective at this competency identify with the larger organizational team and their role within it. &nbsp;They are willing and readily share resources, respond positively to requests from other parts of the organization, and support organizational goals. &nbsp;They have empathy for others&rsquo; roles and responsibilities and support all members of the organization.</span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">&nbsp;</span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong><em>Dependability &amp; Reliability</em></strong></span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Individuals effective at this competency understand the importance of consistently meeting commitments and quality of work. &nbsp;They are able to be trusted to be on-time, prepared, and will make decisions that are aligned with the organization&rsquo;s purpose, values and goals. &nbsp;They communicate when they cannot meet commitments and make plans to cover any commitments they are missing.</span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong>&nbsp;</strong></span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong><em>Active Listening &nbsp;</em></strong></span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0); font-size: 14px;\">Individuals who are effective with this competency will be fully present and give undivided attention when someone is speaking. They will give cues both verbally and non-verbally indicating they are engaged in what someone is saying. When the speaker is finished speaking, they paraphrase to confirm understanding of what was being communicated.</span><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong><em>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</em></strong></span></p><h1 style='margin:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;text-decoration:underline;'><br></h1><p style=\"text-align: justify;\"><br></p><h1 style='margin:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;text-decoration:underline;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Knowledge and Skills</span></h1><div style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">High school diploma or equivalent</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">At least 1 to 2 years&rsquo; experience in customer service in a financial or retail environment</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Excellent oral and written communication skills</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Experience in Windows, Microsoft Office, and Automated Lending</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Apply for and successfully maintain NMLS registration</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Completion of all assigned trainings per regulations set forth by SAFE Act &nbsp;</li></ul><p style=\"text-align: justify;\"><br></p></div><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp;</span></p><h1 style='margin:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;text-decoration:underline;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">ADA Requirements</span></h1><p style='margin-top:2.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;color:#365F91;font-weight:bold;font-style:italic;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Physical Requirements</span></p><div style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasionally lifting cash box of up to 10 lbs. and coin bags up to 30 lbs. on occasion.&nbsp;</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator.</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Must be able to routinely perform work on computer for an average of 6-8 hours per day (including weekends).&nbsp;</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Must be able to work additional hours whenever required or requested by management.</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;color:#365F91;font-weight:bold;font-style:italic;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;color:#365F91;font-weight:bold;font-style:italic;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Working Conditions</span></p><div style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.</li></ul></div><h1 style='margin:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;text-decoration:underline;'><br></h1><p style=\"text-align: justify;\"><br></p><h1 style='margin:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;text-decoration:underline;'><br></h1><p style=\"text-align: justify;\"><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(38, 35, 33); font-family: Calibri, sans-serif; font-size: 14.6667px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\" data-pasted=\"true\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; font-family: arial, sans-serif; color: black;\">An Equal Opportunity Employer, including disability / veterans.</span></strong></span></p></div></div></div></div></div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9205175810604_1",
    "postDate": "2026-01-26T09:23:00.000-05:00",
    "workLevelCode": {
      "shortName": "Regular Full-Time"
    },
    "customFieldGroup": {
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-01-26T09:23Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T09:23Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "608819"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Sales"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Member Service Representative II (Relationship Banker)",
    "clientRequisitionID": "1238",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Portsmouth",
          "postalCode": "02871",
          "countrySubdivisionLevel1": {
            "codeValue": "RI"
          }
        },
        "nameCode": {
          "shortName": " Portsmouth, RI, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/608819?cid=4d1d2a72-0e65-43a8-ac25-3167f43d7343&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 58539
  },
  "detail_errors": []
}
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