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Operations Supp Specialist & Mapping Analyst

0e8532e9 75ee 4b04 867c 65e8e47a7169 19000101 000001 · Corporate Office - Building 6, Virginia Beach, VA, US, Virginia Beach, VA · Active · $20–$22 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company0e8532e9 75ee 4b04 867c 65e8e47a7169 19000101 000001
TitleOperations Supp Specialist & Mapping Analyst
Normalized title-
Department / team-
LocationCorporate - Building 6, VA, United States
Work model-
Employment typeFull Time
Salary$20–$22 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-28 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Corporate - Building 6.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company0e8532e9 75ee 4b04 867c 65e8e47a7169 19000101 000001
Source73b8cd8f-2a48-4bde-9cf9-2f2758e496d1
ATS providerADP Workforce Now Recruiting

Description

Liberty Tax Services Job Title : Operations Support Specialist & Mapping Analyst (Owner Retention Division) Department/Business Unit: US Field Operations-20 Reports to: Owner Retention Division Supervisor Status : Full-Time (40 hrs.) FLSA Status : Non-Exempt Job Summary The Operations Support Specialist is responsible for overseeing day-to-day field operations tasks and duties, streamlining processes and procedures for maximum efficiency, and facilitating franchisee-related transactions. The Mapping Analyst is responsible for mapping job functions. This position will play an integral role in ensuring our territory descriptions and boundaries coincide, verifying that office locations comply with company standards and performing analyses in support of company growth. Responsibilities/Duties: • Support Day-to-Day Operations: Aid in the management of daily operational tasks to ensure smooth functioning of field activities. • Ensure Efficient Operations and Compliance: Deliver comprehensive support to the operations team and franchisees by effectively managing and executing all operational tasks, ensuring they are rolled out efficiently and in strict adherence to compliance processes and company policies. • Optimize Processes: Contribute to the enhancement of operational processes and procedures to improve efficiency while maintaining quality standards. • Facilitate Transactions: Assist in the coordination of franchise-related transactions. • Maintain Communication: Foster ongoing communication and support for team members and franchisees to promote their development. • Monitor Workflows: Help track and manage operational workflows. • Mapping Support: Utilize mapping software to create/modify territory polygons, analyzing demographics, resolving mapping issues, and implementing updates or changes. • Mapping Support: Provide geographic analysis and reporting support, including preparing proposals, handling ad hoc requests (e.g., territory plotting and distance calculations), and maintaining mapping resources. • Assist the broader team with various tasks as required to ensure smooth operations and the overall success of franchisee operations. Qualifications • Effective Communication: Communicate effectively with franchisees and members within Operations or outside of Operations across various backgrounds and personalities. • Self-Motivated and Detail-Oriented: Exhibit self-motivation, attention to detail, strong interpersonal skills, and adaptability to change. • Problem-Solving Skills: Demonstrate strong analytical and problem-solving abilities. • Project Organization: Assist in initiating, planning, prioritizing, and organizing multiple projects while ensuring deadlines are met. • Technical Proficiency: Demonstrate strong or advanced proficiency in Microsoft 365 applications, including Word, Excel, Outlook, Teams, PowerPoint, OneDrive, and DocuSign. • Typing & Administrative Skills: Possess strong typing skills (50+ WPM) and the ability to efficiently manage administrative tasks. Education and Experience Minimum of 1 year of experience in an operations-oriented role within the franchise industry or comparable multi-unit retail industry experience. Physical Requirements Position requires working at a desk at the corporate office for periods of time up to eight hours. Work Environment Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is not exposed to weather conditions. Liberty Tax is an equal opportunity employer.

Full job record

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Org ID7431abd4-15d7-4b7b-84d4-76ac1ff836c4
Source ID73b8cd8f-2a48-4bde-9cf9-2f2758e496d1
Board ID73b8cd8f-2a48-4bde-9cf9-2f2758e496d1
Provideradp_workforcenow
Provider Job Key568508
TitleOperations Supp Specialist & Mapping Analyst
Normalized Title—
Statusactive
Activeyes
Location TextCorporate Office - Building 6, Virginia Beach, VA, US, Virginia Beach, VA
Department—
Team—
Employment Typefull_time
Workplace Type—
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CountryUnited States
RegionVA
CityCorporate - Building 6
Salary Raw20 To 22 (USD) Hourly
Salary Min20
Salary Max22
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Salary Periodhour
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First Seen At2026-05-31 18:36:14Z
Last Seen At2026-06-06 11:20:01Z
Last Checked At2026-06-06 11:20:01Z
Last Changed At2026-06-06 11:20:01Z
Inactive At—
Source Posted At2026-04-28 14:41:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><p><br></p><p style=\"text-align: center;\"><strong><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Liberty Tax Services</span></strong></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><br></span></p><p data-pasted=\"true\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Job Title</strong>: Operations Support Specialist &amp; Mapping Analyst (Owner Retention Division)</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Department/Business Unit:</strong> US Field Operations-20</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Reports to:</strong> Owner Retention Division Supervisor</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Status</strong>: Full-Time (40 hrs.)</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>FLSA Status</strong>: Non-Exempt</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><br></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><br></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Job Summary</strong></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">The Operations Support Specialist is responsible for overseeing day-to-day field operations tasks and duties, streamlining processes and procedures for maximum efficiency, and facilitating franchisee-related transactions.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">The Mapping Analyst is responsible for mapping job functions. This position will play an integral role in ensuring our territory descriptions and boundaries coincide, verifying that office locations comply with company standards and performing analyses in support of company growth.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><br></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Responsibilities/Duties:</strong></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Support Day-to-Day Operations: Aid in the management of daily operational tasks to ensure smooth functioning of field activities.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Ensure Efficient Operations and Compliance: Deliver comprehensive support to the operations team and franchisees by effectively managing and executing all operational tasks, ensuring they are rolled out efficiently and in strict adherence to compliance processes and company policies.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Optimize Processes: Contribute to the enhancement of operational processes and procedures to improve efficiency while maintaining quality standards.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Facilitate Transactions: Assist in the coordination of franchise-related transactions.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Maintain Communication: Foster ongoing communication and support for team members and franchisees to promote their development.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Monitor Workflows: Help track and manage operational workflows.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Mapping Support: Utilize mapping software to create/modify territory polygons, analyzing demographics, resolving mapping issues, and implementing updates or changes.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Mapping Support: Provide geographic analysis and reporting support, including preparing proposals, handling ad hoc requests (e.g., territory plotting and distance calculations), and maintaining mapping resources.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Assist the broader team with various tasks as required to ensure smooth operations and the overall success of franchisee operations.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><br></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Qualifications&nbsp;</strong></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Effective Communication: Communicate effectively with franchisees and members within Operations or outside of Operations across various backgrounds and personalities.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Self-Motivated and Detail-Oriented: Exhibit self-motivation, attention to detail, strong interpersonal skills, and adaptability to change.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Problem-Solving Skills: Demonstrate strong analytical and problem-solving abilities.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Project Organization: Assist in initiating, planning, prioritizing, and organizing multiple projects while ensuring deadlines are met.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Technical Proficiency: Demonstrate strong or advanced proficiency in Microsoft 365 applications, including Word, Excel, Outlook, Teams, PowerPoint, OneDrive, and DocuSign.</span></p><p><span style=\"font-family: arial, sans-serif; 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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is not exposed to weather conditions.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><br></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Liberty Tax is an equal opportunity employer.&nbsp;</span></p><p><br></p><p><br></p></div></div>\n",
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    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/568508?cid=0e8532e9-75ee-4b04-867c-65e8e47a7169&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 16269
  },
  "detail_errors": []
}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/91f184dcfd3cb559933f33bf2224de990f69f346?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/7431abd4-15d7-4b7b-84d4-76ac1ff836c4JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/73b8cd8f-2a48-4bde-9cf9-2f2758e496d1JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/91f184dcfd3cb559933f33bf2224de990f69f346/eventsJSON

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