E-Rate Specialist

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    "ShortDescriptionStr": "The E-Rate Specialist is responsible for managing all aspects of the federal E-Rate program for the Allegheny Intermediate Unit, including internal operations for the Allegheny Connect consortium network and external consulting services for member school districts and other eligible entities. This role serves as the primary point of contact for E-Rate compliance, application management, and client engagement, and is expected to grow the AIU’s portfolio of external E-Rate clients",
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    "ExternalDescriptionStr": "<p><span style=\"font-family:'arial' , sans-serif;font-size:12pt\"><strong>Duties and Responsibilities:</strong>   </span></p><p><span style=\"font-family:'arial' , sans-serif;font-size:12pt\"><strong>I</strong></span><span style=\"font-family:'arial' , sans-serif\"><strong>nternal E-Rate Administration </strong></span></p><ul><li><span style=\"font-family:'arial' , sans-serif\">Manage the full E-Rate lifecycle for the AIU’s internal ERate (C1 &amp; C2) filings and the Allegheny Connect consortium, including Forms 470, 471, 486, and 472 (BEAR/SPI) filings. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Conduct competitive bidding processes in compliance with FCC rules and USAC guidelines. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Coordinate with consortium member districts to gather required data, letters of agency, and other required documentation. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Maintain accurate records and documentation to support Program Integrity Assurance (PIA) reviews and audits. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Monitor funding commitments, disbursements, and deadlines across all funding years. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Track regulatory changes from the FCC and USAC and advise leadership on programmatic impact. </span></li></ul><p><span style=\"font-family:'arial' , sans-serif\"><strong>External E-Rate Consulting Services </strong></span></p><ul><li><span style=\"font-family:'arial' , sans-serif\">Serve as the dedicated E-Rate consultant for external client districts, managing their complete E-Rate application and compliance cycle. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Conduct needs assessments and technology plan reviews for client entities to maximize eligible funding. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Prepare and submit all required E-Rate forms and documentation on behalf of clients within established deadlines. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Respond to USAC inquiries, PIA reviews, and appeals on behalf of client organizations. </span></li><li><span style=\"font-family:'arial' , sans-serif;font-size:11pt\">Provide training and guidance to client personnel on E-Rate eligible services, document retention, and CIPA compliance. </span></li><li><span style=\"font-family:'arial' , sans-serif;font-size:11pt\">Develop and deliver client-facing reports summarizing funding status, savings achieved, and upcoming deadlines. </span></li></ul><p><span style=\"font-family:'arial' , sans-serif\"><strong>Business Development and Client Relations </strong></span></p><ul><li><span style=\"font-family:'arial' , sans-serif\">Proactively identify and pursue new E-Rate consulting client opportunities among eligible school districts, libraries, and consortia in the region. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Develop proposals, presentations, and marketing materials to promote the AIU’s E-Rate consulting services. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Build and maintain relationships with current and prospective clients through regular communication and exceptional service delivery. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Track client engagement activities, pipeline, and revenue in a CRM system (e.g., Salesforce); experience with CRM tools is preferred but not required. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Represent the AIU at relevant conferences, workshops, and industry events to expand visibility and client base. </span></li></ul><p><span style=\"font-family:'arial' , sans-serif\"><strong>Compliance and Reporting </strong></span></p><ul><li><span style=\"font-family:'arial' , sans-serif\">Ensure all E-Rate activities comply with federal regulations, FCC orders, and USAC program requirements. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Maintain organized filing systems (physical and electronic) for all E-Rate records per retention requirements. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Prepare regular status reports for internal leadership and external clients on application progress, funding outcomes, and program changes. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Support internal and external audits related to E-Rate funding. </span></li></ul><p><span style=\"font-family:'arial' , sans-serif\"><strong>Other Duties </strong></span></p><ul><li><span style=\"font-family:'arial' , sans-serif\">Collaborate with Technology Services staff on network infrastructure planning as it relates to E-Rate eligible services. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Stay current on telecommunications, broadband, and cybersecurity trends affecting K-12 E-Rate eligibility. Maintain relationships with PA Statewide ERate Coordinator and USAC. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Stay current on E-Rate Developments, Communications from Advocacy Organizations (SHLB &amp; Funds for Learning). </span></li><li><span style=\"font-family:'arial' , sans-serif\">Perform other related duties as assigned by the CTO.</span></li></ul><p><span style=\"font-family:'arial' , sans-serif;font-size:12pt\"><strong>Qualifications:</strong></span></p><p><span style=\"font-family:'arial' , sans-serif\"><strong>Education</strong></span></p><ul><li><span style=\"font-family:'arial' , sans-serif\">Bachelor’s degree in business administration, public administration, information technology, education, or a related field. </span></li></ul><p><span style=\"font-family:'arial' , sans-serif\"><strong>Experience</strong></span></p><ul><li><span style=\"font-family:'arial' , sans-serif\">Minimum of three (3) years of direct experience managing E-Rate applications and compliance for a school district, consortium, library, or E-Rate consulting firm. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Experience managing E-Rate for a large consortium network, preferred.</span></li><li><span style=\"font-family:'arial' , sans-serif\">E-Rate consulting experience with multiple simultaneous external clients, preferred. </span></li><li><span style=\"font-family:'arial' , sans-serif;font-size:11pt\">Experience with state or federal grant administration beyond E-Rate. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Experience working in or with Pennsylvania intermediate units or school districts. </span></li></ul><p><span style=\"font-family:'arial' , sans-serif\"><strong>Knowledge, Skills, and Abilities</strong></span></p><ul><li><span style=\"font-family:'arial' , sans-serif\">Demonstrated expertise with the USAC E-Rate Productivity Center (EPC) and all E-Rate program forms and processes. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Strong knowledge of FCC rules, eligible services, and competitive bidding requirements for E-Rate Categories 1 and 2. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Excellent organizational skills with the ability to manage multiple clients, deadlines, and funding years simultaneously. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Strong written and verbal communication skills, with the ability to translate complex regulatory requirements into clear guidance. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Familiarity with Salesforce or other CRM platforms for client and pipeline management. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Knowledge of K-12 network infrastructure, telecommunications, and broadband technologies.</span></li></ul><p><span style=\"font-family:'arial' , sans-serif\"><strong>Additional Requirements:</strong>   </span></p><ul><li><span style=\"font-family:'arial' , sans-serif\">Current Act 114, Act 34, Act 151 and NSOR Clearances required prior to an offer (Must be dated within 1 year of hire date).</span></li><li><span style=\"font-family:'arial' , sans-serif\">School Personnel Health Record (Form H511.340) must be completed and received by Human Resources prior to hire date.</span></li><li><span style=\"font-family:'arial' , sans-serif\">Valid driver’s license</span></li></ul><p><span style=\"font-family:'arial' , sans-serif\"><strong>Working Conditions:</strong> This position may involve standing, walking, and active engagement throughout the day. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occasional travel to client sites, school district offices, and conference venues is required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</span></p><ul><li><span style=\"font-family:'arial' , sans-serif\">Sitting for extended period of time</span></li><li><span style=\"font-family:'arial' , sans-serif\">Lifting, carrying, pushing, pulling 35 pounds</span></li><li><span style=\"font-family:'arial' , sans-serif\">Ability to kneel, crouch, bend and reach to retrieve and handle teaching materials and supplies</span></li><li><span style=\"font-family:'arial' , sans-serif\">Moving fingers and hands in a repetitive manner</span></li><li><span style=\"font-family:'arial' , sans-serif\">Ability to speak clearly and distinctly when communicating with limited English speaking customers</span></li><li><span style=\"font-family:'arial' , sans-serif\">Hearing clearly</span></li><li><span style=\"font-family:'arial' , sans-serif\">Adequate vision to perform duties</span></li></ul><p><span style=\"font-family:'arial' , sans-serif\">The information contained in this job description is for compliance with Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties performed for this position.  Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.</span></p><p><span style=\"font-family:'arial' , sans-serif\"><strong>Disclaimer:</strong> The preceding description is not designed to be a complete list of all duties and responsibilities required of this position.</span></p><p><span style=\"font-family:'arial' , sans-serif\"><strong>Reports To:</strong> Assistant Director, Technology Services</span></p><p><span style=\"font-family:'arial' , sans-serif\"><strong>Department: </strong>Technology Services</span></p><p><span style=\"font-family:'arial' , sans-serif\"><strong>Position Schedule: </strong>260-day</span></p><p><span style=\"font-family:'arial' , sans-serif\"><strong>Salary:</strong> Grade 15</span></p><p><span style=\"font-family:'arial' , sans-serif\"><strong>Benefits:</strong> Professional Support Benefits and Compensation</span></p><p><span style=\"font-family:'arial' , sans-serif\"><strong>To Apply:</strong> Create an on-line application and upload a cover letter, resume, clearances, and transcripts at the AIU Career Site.</span></p><p><span style=\"font-family:'arial' , sans-serif\">Please send any questions to: </span><a href=\"mailto:[email protected]\"><span style=\"font-family:'arial' , sans-serif\">[email protected]</span></a></p><p><span style=\"font-family:'arial' , sans-serif;font-size:8pt\">The Allegheny Intermediate Unit is an equal opportunity education institution and will not discriminate on the basis of race, color, national origin, ancestry, religion, sex, sexual orientation, age, handicap, or limited English proficiency in its educational programs, services, facilities, activities or employment practices as required by Title IX of the 1972 Educational Amendments, Title VI and Title VII of the Civil Rights Act of 1964, as amended, Section 504 Regulations of the Rehabilitation Act of 1973, the Age Discrimination in Employment Act of 1975, Section 204 Regulations of the 1984 Carl D. Perkins Act, the Americans with Disabilities Act, or any other applicable federal or state statute.</span></p>",
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