Retail Lead - San Francisco 49ers Team Store

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    "ExternalDescriptionStr": "<div style=\"font-style: normal; font-weight: 400; margin: 0px; padding: 0px;\"><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span>&nbsp;Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span>At Fanatics, we bring our BOLD Leadership Principles to life every day—building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span>As we continue to scale our global platform, the Retail Lead will play a critical role in contributing to business growth, elevating fan experiences, and delivering measurable impact. This role will help strengthen the fan connection, support business performance, and contribute to how we serve hundreds of millions of fans worldwide.&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\">&nbsp;</p><p style=\"margin-left: 0px;\"><span><strong>ROLE OVERVIEW</strong>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span><strong>The Retail Lead </strong>delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. Home game shifts are considered a core responsibility of the position and may include pre-game, in-game, and post-game operational support.&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\">&nbsp;</p><p style=\"margin-left: 0px;\"><span><strong>HOW WILL YOU DRIVE IMPACT</strong>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><i><span>Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.</span></i><span>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span><strong>Fan &amp; Customer Impact </strong>(Obsessed with Fans)&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Drive sales results by consistent execution of daily operations&nbsp;</span></p></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Support back of house operations; maintain stockroom organization&nbsp;</span></p></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Knowledge of retail operation systems including but not limited to OpSuite5.0 (online inventory manager), POS (point of sales) and CAYAN (credit card machines)&nbsp;</span></p></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Partner with Leadership team when making decisions including but not limited to; revenue targets, per cap and UPT (unit per time)&nbsp;</span></p></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Work with Retail Associates to ensure an exemplary fan experience&nbsp;</span></p></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span><strong>Ownership &amp; Execution </strong>(Determined &amp; Relentless Mindset)&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Communicate expectations for assignments and projects to Retail Associates&nbsp;</span></p></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Provide training and assistance to Retail Associates as required&nbsp;</span></p></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Coach Retail Associates based on observed job performance and knowledge of operational excellence to ensure an exemplary fan experience&nbsp;</span></p></li></ul></div></div><div style=\"font-style: normal; font-weight: 400; margin: 0px; padding: 0px;\"><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Understands Fanatics Values and how they relate to their role&nbsp;</span></p></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Perform ‘Manager on Duty responsibilities’ as needed&nbsp;</span></p></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span><strong>Innovation &amp; Problem Solving </strong>(Entrepreneurial Spirit)&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Identify opportunities to improve processes, products, or fan experiences&nbsp;</span></p></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Apply creative thinking and new approaches to solve complex challenges&nbsp;</span></p></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Act with urgency and adapt quickly in a fast-paced, high-growth environment&nbsp;</span></p></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span><strong>Team &amp; Leadership Impact </strong>(Build Championship Teams)&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Collaborate cross-functionally to drive shared goals and team outcomes&nbsp;</span></p></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Build strong partnerships across the organization to deliver results&nbsp;</span></p></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\">&nbsp;</p><p style=\"margin-left: 0px;\"><span><strong>AI &amp; DIGITAL CAPABILITY</strong>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span>We are building a future-ready organization. This role is expected to:&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Apply AI and technology to improve efficiency, quality, and outcomes&nbsp;</span></p></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Use data and digital tools to inform decisions and enhance performance&nbsp;</span></p></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Demonstrate curiosity and adaptability in adopting new technologies and ways of working&nbsp;</span></p></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Contribute to a culture of innovation and continuous improvement&nbsp;</span></p></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\">&nbsp;</p><p style=\"margin-left: 0px;\"><span><strong>CAPABILITIES &amp; EXPERIENCE YOU BRING</strong>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span><strong>Required Qualifications:</strong>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Must be at least 18 years of age&nbsp;</span></p></li></ul></div></div><div style=\"font-style: normal; font-weight: 400; margin: 0px; padding: 0px;\"><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Previous retail, customer service, or hospitality experience preferred&nbsp;</span></p></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Ability to work a flexible schedule, including evenings, weekends, holidays, home games, and special events&nbsp;</span></p></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Reliable attendance and punctuality&nbsp;</span></p></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Strong communication, interpersonal, and teamwork skills&nbsp;</span></p></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Ability to work effectively in a fast-paced, team-oriented environment&nbsp;</span></p></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Ability to stand, walk, bend, and move throughout scheduled shifts, as well as lift, carry, and move merchandise weighing up to 25 pounds&nbsp;</span></p></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Maintain a professional appearance and represent the Fanatics brand positively&nbsp;</span></p></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span><strong>Education:</strong>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>High school diploma or equivalent experience preferred&nbsp;</span></p></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><i><span>At Fanatics, we operate with a BOLD mindset—We Build Championship Teams, we're Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you're ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.</span></i></p></div></div><p>The salary range for this position represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.<br>&nbsp;</p>",
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