Native Structured
{
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"atsLocation": {
"city": "Arequipa",
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"country": "Peru",
"province": "Arequipa"
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"departmentId": "21676",
"locationType": "1",
"jobOpeningName": "IP Client Solutions Representative",
"departmentLabel": "Operations-QFS-Patent",
"employmentStatusLabel": "Full-Time (1.0)"
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"datePosted": "2025-10-20",
"atsLocation": {
"city": "Arequipa",
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"country": "Peru",
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"description": "<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Position Overview:</span><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Reporting to the Director, Client Solutions and as an integral part of Questel’s Client Solutions Team, this role is responsible for generating pricing estimates for clients, tracking pricing trends across sales verticals, analyzing win and loss ratios and communicating strategies within the Sales department.</span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"> </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Principal Duties & Responsibilities:</span><br><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Price and quote client estimates in order to win new projects while maintaining standard profit margins</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Understand all Questel products and services while applying company pricing guidelines and models to produce accurate, competitive estimates</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Responsible for accurately conveying client demands and requests to the Operations team</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Respond to inquiries in a timely and service-oriented manner, both internally with sales and project managers, and externally with clients</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Consult project managers to examine job details and goals of a project, and sales to understand client requirements and project scope</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Maintain and strengthen relationships with existing and past clients through regular communication, reports, project management, and strategy development</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Track win/loss ratios and use data to improve sales strategies and processes</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Attend and participate in weekly department meetings </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Work on special projects and other duties as assigned by management</span></li>\n</ul>\n<p><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Qualifications & Skills:</span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><em>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The </em><em>requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable </em><em>accommodation may be made to enable individuals with disabilities to perform the essential function.</em></span><br><br></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">Education and Experience:</span> Bachelor’s degree required. In addition, any combination of education, experience and training which provides the following knowledge, skills, and abilities:</span></p>\n<p><br><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Track record using proven closing skills and the ability to build client relationships</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">A combination of business development and account management skills required</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Proficient in all Microsoft Office applications</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Able to qualify, identify, and clarify client needs through effective questioning and listening</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Able to analyze and synthesize information and evaluate external client needs as they correlate to Qustel's services</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Strong attention to detail and ability to maintain accurate records</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Strong interpersonal, customer service, and telephone skills, and ability to maintain, strengthen, and develop relationships externally and within the organization</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Strong problem-solving and negotiation skills</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Excellent written and oral communication skills, using professional tone and language; tactful and diplomatic with a clear, straightforward, courteous, and cooperative manner when dealing with others </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Detail-oriented, thorough, accurate, and able to work quickly and steadily in a focused manner</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Able to deal with frequent changes, delays, interruptions, and unexpected events</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Strong ability to multitask, prioritize, and work independently with minimal supervision</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Strong analytical, troubleshooting, and decision-making abilities</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Excellent planning and organizational skills</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Participate in a culture of responsiveness to strengthen relationships and ensure the needs and time of others are met and respected</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Willing to work occasionally during non-standard hours</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Fluent in English </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Fluency in another language, other than English, preferred but not required</span><br><br></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Supervision Received:</span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Supervision is provided by the Director, Client Solutions</span><br><br></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Supervision Exercised:</span><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">None</span><br><br></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Physical/Sensory/Mental Demands:</span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><em>The work environment characteristics described here are representative of those an employee encounters while </em><em>performing the essential functions of this job. Reasonable accommodation may be given to individuals with </em><em>disabilities to perform the essential functions.</em></span><br><br></p>\n<p><br><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Consistently standing and/or sitting with the ability to meet with other team members</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Consistently operating a computer and other office productivity machinery</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Remembering names and details </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Maintaining confidentiality of all information that is or will be confidential and proprietary to Questel or Questel’s clients</span><br><br></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Additional Requirements:</span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Verification of identity and criminal records check</span><br><br></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Disclaimer</span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><em>Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or r</em><em>esponsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change </em><em>at any time with or without notice.</em></span><br></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Questel</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Driven by values of entrepreneurship, respect, and integrity, Questel is committed to growth and social responsibility. We foster an inclusive, equitable workplace where all feel respected and empowered, regardless of background. Questel is an Equal Opportunity Employer, considering all qualified applicants without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected factors.</span><span style=\"font-weight: bold\"><em><br></em></span></p>",
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"jobOpeningName": "IP Client Solutions Representative",
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