Natl Acct Support Rep

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    "description": "<p>Taylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM parts and forklift service for equipment designed, manufactured, and marketed by Taylor Machine Works, Inc. Backed by a network of parts and service centers, nationwide dealer support organizations, and factory-trained service technicians, SSI is committed to providing the best parts and service support in the industry. We offer training schools for our service technicians on a regular basis, ensuring the best possible service to Taylor Machine&nbsp;Works&rsquo;&nbsp;customers. Sudden Service, INC (SSI) is a subsidiary of the Taylor Group of Companies, a third-generation family-owned business based in Louisville, MS since 1927.&nbsp;&nbsp;</p>\r\n\r\n<p>Duties/Responsibilities:&nbsp;</p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Support our Service Center&rsquo;s with Submitting Invoices in our National Account Partner&rsquo;s Portals.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Responsible for&nbsp;assisting&nbsp;Service Center&rsquo;s AR personnel with keeping up with the National Account&rsquo;s AR.&nbsp;&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Submit AR reports to the National Accounts Manager for review and&nbsp;reports&nbsp;all Invoicing activity for our National Accounts at the end of each month.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Assist&nbsp;with&nbsp;quotations to company standards. Clearly state pricing and services to be performed on all quotes, as needed.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Files&nbsp;Quotes and&nbsp;Invoices&nbsp;in an orderly manner to allow for quick reference&nbsp;for&nbsp;when&nbsp;Customers&nbsp;or Service Center Personal&nbsp;make inquiries,&nbsp;or when follow-up calls are needed to&nbsp;determine&nbsp;the status of a quote with a customer.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Works with the&nbsp;National Account&nbsp;Manager and Service&nbsp;Center&nbsp;Managers&nbsp;to develop sales strategies that will address all customer concerns and objections.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Makes follow up calls to inquire about pending quotes&nbsp;and helps track response times of Service Centers.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Assist Service Center&rsquo;s with&nbsp;Service&nbsp;Agreement&nbsp;Quotes and how to&nbsp;enter them&nbsp;into our system for scheduling.&nbsp;&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Provides company information, company history, safety data, job references, certificates of insurance and other requirements of service&nbsp;to our National Account Customers.&nbsp;&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Will be working closely with multiple departments such as Sales, Service, Rental, Parts, and Coordinating, as well as working with our National Account Customers.&nbsp;&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>All other duties as assigned.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n",
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    "qualifications": "<p>Required Skills/Abilities:&nbsp;&nbsp;</p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Excellent verbal and written communication skills.&nbsp;&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Computer skills&nbsp;are&nbsp;a must. Must be fluent&nbsp;with&nbsp;Excel, Word, and Email&nbsp;Etiquette.&nbsp;&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Skilled&nbsp;in typing, spelling, punctuation, sentence structure, etc.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Ability to make phone contact with&nbsp;National Account&nbsp;customers and&nbsp;our&nbsp;personal&nbsp;at all levels of business.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Must work well with others,&nbsp;possess&nbsp;good people skills, and patience.&nbsp;&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Good phone voice and phone skills.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Must Dress appropriately for both Teams Meetings and in Person Meetings.&nbsp;&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Must&nbsp;be willing and able to travel.&nbsp;&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<p>Education and Experience:&nbsp;</p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>High School Graduate or GED Equivalent&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<p>Benefits:&nbsp;</p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Medical/Prescription&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Dental&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Vision&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Vacation&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>10 Holidays&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>401K&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Life Insurance&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n",
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