Cocktail Server

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Cocktail Server in one of our vibrant lounges at the Grand Geneva Resort & Spa, you'll be responsible for serving drinks in a precise, timely, and professional manner while ensuring high standards of customer service in the Beverage outlet. Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together. What will you be doing: Maintain service station and floor cleanliness before, during, and after shift. Greet guests in a timely, friendly, and courteous manner and explain all specials, promotions, and food options. Take orders and recite selection of all call and premium brands as requested. This will require memorization of all available drinks, beer, and wines. Provide appropriate snack and garnish with all beverages. Input orders in a timely manner into point of sale system to inform bartender of order. Keep guest tables and floors clean, and assist with bar area organization. Replenish beverages and check guest satisfaction regularly. Present check promptly, handle payments, and balance charges. Thank guests and invite them to return. Adhere to all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed. Perform other duties as assigned by Manager. What we are looking for: Previous cocktail serving experience required; must be 18+ to serve alcohol. Strong knowledge of food, beverage preparation, and various alcoholic drinks. Expertise in spirits, beer, trendy liquors, and wines for high-volume bar service. Obtain necessary certifications; bartender certifications preferred; comply with liquor regulations. Maintain awareness of guest needs and corporate service standards. Proficient in English for menu comprehension, promotions, and guest communication. Ability to lift and carry trays up to 40 lbs. in crowded environments. Flexible availability, including days, nights, weekends, and holidays. What’s in it for you? A free, well-balanced meal every shift Discounted gym membership Room discounts at Marcus Hotels & Resorts Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa Free parking “Two for one” movie theater coupons at Marcus Theatres Ability to grow your career and transfer from one property to another Early wage access Paid time off Flexible scheduling And more! About Us: A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style. Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. The Grand Geneva Resort & Spa is an equal opportunity employer. If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Cocktail Server in one of our vibrant lounges at the Grand Geneva Resort & Spa, you'll be responsible for serving drinks in a precise, timely, and professional manner while ensuring high standards of customer service in the Beverage outlet. Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together. What will you be doing: Maintain service station and floor cleanliness before, during, and after shift. Greet guests in a timely, friendly, and courteous manner and explain all specials, promotions, and food options. Take orders and recite selection of all call and premium brands as requested. This will require memorization of all available drinks, beer, and wines. Provide appropriate snack and garnish with all beverages. Input orders in a timely manner into point of sale system to inform bartender of order. Keep guest tables and floors clean, and assist with bar area organization. Replenish beverages and check guest satisfaction regularly. Present check promptly, handle payments, and balance charges. Thank guests and invite them to return. Adhere to all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed. Perform other duties as assigned by Manager. What we are looking for: Previous cocktail serving experience required; must be 18+ to serve alcohol. Strong knowledge of food, beverage preparation, and various alcoholic drinks. Expertise in spirits, beer, trendy liquors, and wines for high-volume bar service. Obtain necessary certifications; bartender certifications preferred; comply with liquor regulations. Maintain awareness of guest needs and corporate service standards. Proficient in English for menu comprehension, promotions, and guest communication. Ability to lift and carry trays up to 40 lbs. in crowded environments. Flexible availability, including days, nights, weekends, and holidays. What’s in it for you? A free, well-balanced meal every shift Discounted gym membership Room discounts at Marcus Hotels & Resorts Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa Free parking “Two for one” movie theater coupons at Marcus Theatres Ability to grow your career and transfer from one property to another Early wage access Paid time off Flexible scheduling And more! About Us: A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style. Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. The Grand Geneva Resort & Spa is an equal opportunity employer.

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