Learning Events Coordinator (NY/NJ- Hybrid)

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    "ShortDescriptionStr": "We are currently seeking a Learning Events Coordinator who will play a pivotal role in managing the end-to-end coordination and administrative tasks throughout the entire life cycle of learning and training events for our global clients. The work is hybrid in nature and requires onsite presence at the client office for events in NYC and Jersey City. ",
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    "ExternalDescriptionStr": "<p>Description</p><p><span lang=\"EN-GB\">Role Summary</span></p><p>The Learning Events Coordinator position involves close collaboration with key internal and client stakeholders to ensure full understanding of the objectives, scope, and scale of the learning and training events we support, which can range from virtual sessions to in-person onsite deliveries.</p><p>Your responsibilities will encompass working from a given brief, securing suitable facilities, coordinating event agendas, monitoring and reporting on attendance, ensuring seamless event coordination on the day, as well as analyzing and implementing feedback after the event has concluded.</p><p>To excel in this role, you will need to develop a deep understanding of both our internal operations and our client's businesses. You should exhibit confidence, possess excellent prioritization skills to manage a diverse workload, project a professional image, and demonstrate impeccable written and verbal communication abilities.</p><p>This position may also require occasional travel within the US and attendance at evening events.</p><p>&nbsp;</p><p><strong>Essential Duties &amp; Responsibilities</strong></p><p><span lang=\"EN-GB\">As an integral part of our team, you will provide comprehensive support for Learning Events / Training, catering to the needs of our global clients. You will work alongside and support Senior Learning Events Coordinators and client Program Managers, to ensure the successful delivery of our clients' Learning and Training Event portfolio. Key responsibilities include:</span></p><ul style=\"list-style-type: disc;\"><li><span lang=\"EN-GB\">Understanding the unique requirements for each event.</span></li><li><span lang=\"EN-GB\">Efficiently planning events within budget and time constraints.</span></li><li><span lang=\"EN-GB\">Booking facilities, coordinating AV support, catering, and conference services.</span></li><li><span lang=\"EN-GB\">Managing speaker arrangements and agenda sessions.</span></li><li><span lang=\"EN-GB\">Assisting with various event operations, such as communication, travel support, and roster management.</span></li><li><span lang=\"EN-GB\">Setting up courses in compliance with standard procedures using the Learning Management System and database.</span></li><li><span lang=\"EN-GB\">Monitoring and reporting on participant attendance.</span></li><li><span lang=\"EN-GB\">Ensuring timely delivery and secure storage of class materials.</span></li><li><span lang=\"EN-GB\">Distributing and collecting learner course materials and providing joining instructions to participants.</span></li><li><span lang=\"EN-GB\">Handling learner inquiries via email, managing escalations as per service level agreements, and suggesting improvements as needed.</span></li><li><span lang=\"EN-GB\">Moderating / supporting the delivery of both virtual and onsite events.</span></li><li><span lang=\"EN-GB\">Conducting final checks on event day to ensure everything meets quality standards.</span></li><li><span lang=\"EN-GB\">Overseeing event proceedings and promptly addressing any issues that may arise.</span></li><li><span lang=\"EN-GB\">Evaluating the success of events and submitting comprehensive impact reports.</span></li></ul><p>&nbsp;</p><p>Specifications</p><figure class=\"table\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"691\" style=\"border-collapse: collapse; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial; width: 518.1pt;\"><tbody><tr style=\"height: 24.2pt;\"><td width=\"434\" style=\"border: 1pt solid windowtext; height: 24.2pt; padding: 0in 5.4pt; width: 325.8pt;\"><span lang=\"EN-GB\">Experience</span></td><td width=\"104\" style=\"border: 1pt solid windowtext; height: 24.2pt; padding: 0in 5.4pt; width: 77.95pt;\"><span lang=\"EN-GB\">Essential</span></td><td width=\"104\" style=\"border: 1pt solid windowtext; height: 24.2pt; padding: 0in 5.4pt; width: 77.95pt;\"><span lang=\"EN-GB\">Desirable</span></td></tr><tr style=\"height: 26.65pt;\"><td width=\"434\" style=\"border: 1pt solid windowtext; height: 26.65pt; padding: 0in 5.4pt; width: 325.8pt;\"><span lang=\"EN-GB\">Previous administration experience</span></td><td width=\"104\" style=\"border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 26.65pt; padding: 0in 5.4pt; width: 77.95pt;\"><p><span lang=\"EN-GB\">√</span></p><p><br><br>&nbsp;</p></td><td width=\"104\" style=\"border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 26.65pt; padding: 0in 5.4pt; width: 77.95pt;\">&nbsp;</td></tr><tr style=\"height: 27.7pt;\"><td width=\"434\" style=\"border: 1pt solid windowtext; height: 27.7pt; padding: 0in 5.4pt; width: 325.8pt;\"><span lang=\"EN-GB\">Experience of onsite event coordination and support</span></td><td width=\"104\" style=\"border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 27.7pt; padding: 0in 5.4pt; width: 77.95pt;\"><span lang=\"EN-GB\">√</span></td><td width=\"104\" style=\"border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 27.7pt; padding: 0in 5.4pt; width: 77.95pt;\">&nbsp;</td></tr><tr style=\"height: 27.7pt;\"><td width=\"434\" style=\"border: 1pt solid windowtext; height: 27.7pt; padding: 0in 5.4pt; width: 325.8pt;\">Experience with Teams or Zoom</td><td width=\"104\" style=\"border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 27.7pt; padding: 0in 5.4pt; width: 77.95pt;\"><span lang=\"EN-GB\">√</span></td><td width=\"104\" style=\"border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 27.7pt; padding: 0in 5.4pt; width: 77.95pt;\">&nbsp;</td></tr><tr style=\"height: 27.7pt;\"><td width=\"434\" style=\"border: 1pt solid windowtext; height: 27.7pt; padding: 0in 5.4pt; width: 325.8pt;\"><span lang=\"EN-GB\">Basic knowledge of Microsoft Office</span></td><td width=\"104\" style=\"border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 27.7pt; padding: 0in 5.4pt; width: 77.95pt;\"><span lang=\"EN-GB\">√</span></td><td width=\"104\" style=\"border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 27.7pt; padding: 0in 5.4pt; width: 77.95pt;\"><br><br>&nbsp;</td></tr><tr style=\"height: 27.4pt;\"><td width=\"434\" style=\"border: 1pt solid windowtext; height: 27.4pt; padding: 0in 5.4pt; width: 325.8pt;\"><span lang=\"EN-GB\">Proven effective communication skills, including verbal and written</span></td><td width=\"104\" style=\"border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 27.4pt; padding: 0in 5.4pt; width: 77.95pt;\"><span lang=\"EN-GB\">√</span></td><td width=\"104\" style=\"border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 27.4pt; padding: 0in 5.4pt; width: 77.95pt;\"><br><br>&nbsp;</td></tr><tr style=\"height: 20.95pt;\"><td width=\"434\" style=\"border: 1pt solid windowtext; height: 20.95pt; padding: 0in 5.4pt; width: 325.8pt;\"><span lang=\"EN-GB\">Excellent organizational skills with a customer focused approach</span></td><td width=\"104\" style=\"border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 20.95pt; padding: 0in 5.4pt; width: 77.95pt;\"><span lang=\"EN-GB\">√</span></td><td width=\"104\" style=\"border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 20.95pt; padding: 0in 5.4pt; width: 77.95pt;\"><br><br>&nbsp;</td></tr><tr style=\"height: 20.95pt;\"><td width=\"434\" style=\"border: 1pt solid windowtext; height: 20.95pt; padding: 0in 5.4pt; width: 325.8pt;\"><span lang=\"EN-GB\">Teamwork experience, including virtual teams</span></td><td width=\"104\" style=\"border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 20.95pt; padding: 0in 5.4pt; width: 77.95pt;\"><span lang=\"EN-GB\">√</span></td><td width=\"104\" style=\"border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 20.95pt; padding: 0in 5.4pt; width: 77.95pt;\"><br><br>&nbsp;</td></tr><tr style=\"height: 20.95pt;\"><td width=\"434\" style=\"border: 1pt solid windowtext; height: 20.95pt; padding: 0in 5.4pt; width: 325.8pt;\"><span lang=\"EN-GB\">Ability to prioritize and manage a range of tasks simultaneously</span></td><td width=\"104\" style=\"border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 20.95pt; padding: 0in 5.4pt; width: 77.95pt;\"><span lang=\"EN-GB\">√</span></td><td width=\"104\" style=\"border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 20.95pt; padding: 0in 5.4pt; width: 77.95pt;\"><br><br>&nbsp;</td></tr><tr style=\"height: 20.95pt;\"><td width=\"434\" style=\"border: 1pt solid windowtext; height: 20.95pt; padding: 0in 5.4pt; width: 325.8pt;\"><span lang=\"EN-GB\">Efficient and organized with good attention to detail</span></td><td width=\"104\" style=\"border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 20.95pt; padding: 0in 5.4pt; width: 77.95pt;\"><span lang=\"EN-GB\">√</span></td><td width=\"104\" style=\"border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 20.95pt; padding: 0in 5.4pt; width: 77.95pt;\"><br><br>&nbsp;</td></tr></tbody></table></figure><p>&nbsp;</p><p>&nbsp;</p><p>Pay range: $63K- $66K per year</p><p>#LI- AK1</p>",
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