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Parts & Service Coordinator - Parts Sales

94e97959 8f3e 4398 Be58 D35f4dabbf8e 19000101 000001 · North Carolina - Hickory, Hickory, NC, US, Hickory, NC · Deleted · ADP Workforce Now Recruiting

Job facts

FieldValue
Company94e97959 8f3e 4398 Be58 D35f4dabbf8e 19000101 000001
TitleParts & Service Coordinator - Parts Sales
Normalized title-
Department / team-
LocationNorth Carolina - Hickory, NC, United States
Work model-
Employment typeFull Time
Salary-
Statusdeleted
ATS providerADP Workforce Now Recruiting
Posted / first seen2025-12-15 / 2026-05-31
Changed / last seen2026-06-13 / 2026-06-11

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PageWhat it containsOpen
Company jobsActive postings from 94e97959 8f3e 4398 Be58 D35f4dabbf8e 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in North Carolina - Hickory.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company94e97959 8f3e 4398 Be58 D35f4dabbf8e 19000101 000001
Source58322e73-3ff3-4aeb-8a3f-eea3ad2d2e6f
ATS providerADP Workforce Now Recruiting

Description

Putzmeister is a world-class leader in concrete pump manufacturing and support, known for innovation, reliability, and excellence. When you join our team, you're not just taking a job — you're becoming part of a global legacy that builds the future, one pour at a time. Summary: The Parts and Service Coordinator—Parts Sales ensures the smooth operation of the parts and service departments by efficiently coordinating the flow of parts and service requests. This role serves as a point of contact between customers, service technicians, and parts sales to provide excellent customer service. The coordinator is responsible for maintaining accurate inventory records and processing orders. This position directly improves customer satisfaction and operational efficiency by effectively coordinating communication and logistics. Essential Duties and Responsibilities: Greet office visitors and callers, making them feel welcome and comfortable, and answering any questions. Respond to customer inquiries timely via telephone and/or email and log interactions in the Salesforce case management system. Work closely with customers to coordinate repair service requests. Submit work orders for any repairs or maintenance required for equipment. Recognize the correct component as a solution to a customer's need. Assist customers in accurately identifying the parts required. Backup support as needed for Warehouse : Safely select, lift, and move parts that vary in size and weigh up to 50 pounds on a repetitive basis from various height locations, floor level, and up. Loading Small Parcel Carriers using mobile equipment. Sort products of various sizes and weights and stage for proper warehouse put-away. Confirm the accuracy of received materials and verify the quality and quantity of parts received. Replenish parts in bin and rack areas throughout the warehouse. Housekeeping – Sweeping, moving boxes and pallets to the appropriate area, maintaining the cleanliness of the work area. Develop a working knowledge of Putzmeister products Perform additional duties as assigned or required. Qualifications: Good communication, written, and organizational skills. Forklift, crane, and heavy lifting equipment experience Basic computer skills. SAP experience is a plus Excellent problem-solving and customer service skills Detail-oriented, self-motivated individual able to work well independently and in a team environment Mechanically inclined Education/Certification/Training: High school diploma or equivalent An Associate or Bachelor’s degree in a related discipline or the equivalent in relevant experience is strongly preferred Mandatory safety training (see “Total Compliance Management” program) On-the-job training Work Environment/Physical Demands: This position requires prolonged standing/walking for 8 or more hours, depending on overtime and business needs; pushing, pulling, and lifting up to 50 lbs; and repetitive bending, squatting, stooping, kneeling, and reaching. Overtime is based on business needs. Safety glasses/shoes must be worn at all times while in designated areas of the production floor/warehouse. The above information provides the general details needed to describe the primary duties of the identified job. It should not be considered a comprehensive list of all work requirements associated with the job. FLSA Status: Exempt Indirect Revision #: 1 Non-Exempt Direct Approved By: J Baehr Benefits Comprehensive benefits (medical, vision, and dental insurance) Company paid Hospital Indemnity/Accident Insurance HSA – incentives for company contributions FSA Plans Company-paid Life Insurance Company paid Short-term/Long-term Disability Paternity Leave 401K plan with company match Profit sharing Company events Education Reimbursement Boot Reimbursement Uniform Program Employee discount program

Full job record

Job ID9113766dc1463cd2ba6c6df134f4940242334230
Org ID8844440a-8267-430f-9cdb-3a2e7ab48f59
Source ID58322e73-3ff3-4aeb-8a3f-eea3ad2d2e6f
Board ID58322e73-3ff3-4aeb-8a3f-eea3ad2d2e6f
Provideradp_workforcenow
Provider Job Key559248
TitleParts & Service Coordinator - Parts Sales
Normalized Title—
Statusdeleted
Activeno
Location TextNorth Carolina - Hickory, Hickory, NC, US, Hickory, NC
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionNC
CityNorth Carolina - Hickory
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=94e97959-8f3e-4398-be58-d35f4dabbf8e&ccId=19000101_000001&lang=en_US&type=JS&jobId=559248&jwId=9202222837262_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=94e97959-8f3e-4398-be58-d35f4dabbf8e&ccId=19000101_000001&lang=en_US&type=JS&jobId=559248&jwId=9202222837262_1
First Seen At2026-05-31 18:30:02Z
Last Seen At2026-06-11 12:49:56Z
Last Checked At2026-06-13 13:07:29Z
Last Changed At2026-06-13 13:07:29Z
Inactive At2026-06-13 13:07:29Z
Source Posted At2025-12-15 19:22:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=94e97959-8f3e-4398-be58-d35f4dabbf8e|19000101_000001/date=2026-06-11/2026-06-11T12-49-56-120Z-0456cd0e0d5b1be3d55bc87a6fba200e28ea63388c1fb52043d7a1617b3e9aa1.json
Event Fields
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  "last_changed_at": "2026-06-13T13:07:29.333Z",
  "active_status": "deleted"
}
Parsed Structured
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Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><div><p data-pasted=\"true\"><strong>Putzmeister</strong> is a world-class leader in concrete pump manufacturing and support, known for innovation, reliability, and excellence. When you join our team, you&#39;re not just taking a job &mdash; you&#39;re becoming part of a global legacy that builds the future, one pour at a time.</p><p>&nbsp;</p><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin:0in;' data-pasted=\"true\"><strong><span style=\"font-size:16px;\">Summary:</span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin:0in;margin-top:0in;background:white;'><span style=\"color: black; font-size: 14px;\">The Parts and Service Coordinator&mdash;Parts Sales ensures the smooth operation of the parts and service departments by efficiently coordinating the flow of parts and service requests. This role serves as a point of contact between customers, service technicians, and parts sales to provide excellent customer service. The coordinator is responsible for maintaining accurate inventory records and processing orders. This position directly improves customer satisfaction and operational efficiency by effectively coordinating communication and logistics.&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin:0in;margin-top:0in;background:white;'><br></p><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin:0in;margin-top:0in;background:white;'><strong><span style=\"color:black;\">Essential Duties and Responsibilities:</span></strong></p><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: square;margin-left: -0.25in;\"><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">Greet office visitors and callers, making them feel welcome and comfortable, and answering any questions.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">Respond to customer inquiries timely via telephone and/or email and log interactions in the Salesforce case management system.&nbsp;</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">Work closely with customers to coordinate repair service requests.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">Submit work orders for any repairs or maintenance required for equipment.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">Recognize the correct component as a solution to a customer&#39;s need.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">Assist customers in accurately identifying the parts required.</span></li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin:0in;'><span style=\"font-size:16px;\">&nbsp;</span></p><p style='margin-right:0in;margin-left:.25in;font-size:13px;font-family:\"Times New Roman\",serif;margin-top:0in;margin-bottom:0in;'><strong><u><span style=\"font-size:16px;\">Backup support as needed for Warehouse</span></u></strong><u><span style=\"font-size:16px;\">:</span></u></p><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: square;margin-left: -0.25in;\"><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">Safely select, lift, and move parts that vary in size and weigh up to 50 pounds on a repetitive basis from various height locations, floor level, and up.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">Loading Small Parcel Carriers using mobile equipment.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">Sort products of various sizes and weights and stage for proper warehouse put-away.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">Confirm the accuracy of received materials and verify the quality and quantity of parts received.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">Replenish parts in bin and rack areas throughout the warehouse.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">Housekeeping &ndash; Sweeping, moving boxes and pallets to the appropriate area, maintaining the cleanliness of the work area.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">Develop a working knowledge of Putzmeister products</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">Perform additional duties as assigned or required.</span></li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:11px;font-family:\"Times New Roman\",serif;margin-top:0in;margin-bottom:6.0pt;'><strong><span style=\"font-size:16px;\">&nbsp;</span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:11px;font-family:\"Times New Roman\",serif;margin-top:0in;margin-bottom:6.0pt;'><strong><span style=\"font-size:16px;\">&nbsp;</span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:11px;font-family:\"Times New Roman\",serif;margin-top:0in;margin-bottom:6.0pt;'><strong><span style=\"font-size:16px;\">Qualifications:</span></strong></p><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: square;margin-left: -0.25in;\"><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">Good communication, written, and organizational skills.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">Forklift, crane, and heavy lifting equipment experience</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">Basic computer skills.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">SAP experience is a plus</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">Excellent problem-solving and customer service skills</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">Detail-oriented, self-motivated individual able to work well independently and in a team environment</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">Mechanically inclined</span></li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin:0in;text-align:justify;'><span style=\"font-size:16px;\">&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:11px;font-family:\"Times New Roman\",serif;margin-top:0in;margin-bottom:6.0pt;'><strong><span style=\"font-size:16px;\">Education/Certification/Training:</span></strong></p><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: square;margin-left: -0.25in;\"><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">High school diploma or equivalent</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">An Associate or Bachelor&rsquo;s degree in a related discipline or the equivalent in relevant experience is strongly preferred</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">Mandatory safety training (see &ldquo;Total Compliance Management&rdquo; program)</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">On-the-job training</span></li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin:0in;text-align:justify;'><span style=\"font-size:16px;\">&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:11px;font-family:\"Times New Roman\",serif;margin-top:0in;margin-bottom:6.0pt;'><strong><span style=\"font-size:16px;\">Work Environment/Physical Demands:</span></strong></p><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: square;margin-left: -0.25in;\"><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">This position requires prolonged standing/walking for 8 or more hours, depending on overtime and business needs; pushing, pulling, and lifting up to 50 lbs; and repetitive bending, squatting, stooping, kneeling, and reaching. Overtime is based on business needs.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">Safety glasses/shoes must be worn at all times while in designated areas of the production floor/warehouse.</span></li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin:0in;text-align:justify;'><strong><span style=\"font-size:16px;\">&nbsp;</span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Times New Roman\",serif;margin:0in;text-align:justify;'><span style=\"font-size:16px;\">The above information provides the general details needed to describe the primary duties of the identified job. It should not be considered a comprehensive list of all work requirements associated with the job.&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;' data-pasted=\"true\"><strong><span style='font-size:11px;font-family:\"Arial\",sans-serif;'>&nbsp;</span></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-family:\"Arial\",sans-serif;'>FLSA Status:&nbsp; &nbsp;&nbsp;</span></strong><input type=\"checkbox\"><strong><span style='font-family:\"Arial\",sans-serif;'>&nbsp; &nbsp;</span></strong><span style='font-family:\"Arial\",sans-serif;'>Exempt<strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</strong></span><input type=\"checkbox\"><strong><span style='font-family:\"Arial\",sans-serif;'>&nbsp; &nbsp;</span></strong><span style='font-family:\"Arial\",sans-serif;'>Indirect<strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Revision #: &nbsp; &nbsp; &nbsp; 1</strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:11px;font-family:\"Arial\",sans-serif;'>&nbsp;</span></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-family:\"Arial\",sans-serif;'>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></strong><input type=\"checkbox\"><strong><span style='font-family:\"Arial\",sans-serif;'>&nbsp; &nbsp;</span></strong><span style='font-family:\"Arial\",sans-serif;'>Non-Exempt<strong>&nbsp; &nbsp; &nbsp;&nbsp;</strong></span><input type=\"checkbox\"><strong><span style='font-family:\"Arial\",sans-serif;'>&nbsp; &nbsp;</span></strong><span style='font-family:\"Arial\",sans-serif;'>Direct<strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Approved By: &nbsp; J Baehr</strong></span></p><p><br></p><p><br></p><p data-pasted=\"true\"><strong>Benefits</strong></p><ul type=\"disc\"><li>Comprehensive benefits (medical, vision, and dental insurance)</li><li>Company paid Hospital Indemnity/Accident Insurance</li><li>HSA &ndash; incentives for company contributions</li><li>FSA Plans</li><li>Company-paid Life Insurance</li><li>Company paid Short-term/Long-term Disability</li><li>Paternity Leave</li><li>401K plan with company match</li><li>Profit sharing&nbsp;</li><li>Company events</li><li>Education Reimbursement</li><li>Boot Reimbursement</li></ul><ul><li>Uniform Program</li><li>Employee discount program</li></ul><p><br></p><p><br></p></div></div></div></div></div>\n",
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