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Customer Service Representative

6dfc19ee F42c 42ff 9862 12bcf2218d4a 19000101 000001 · Guaynabo, PR, US, Guaynabo, PR · Active · $12–$13 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company6dfc19ee F42c 42ff 9862 12bcf2218d4a 19000101 000001
TitleCustomer Service Representative
Normalized title-
Department / team-
LocationGuaynabo, United States
Work model-
Employment typeFull Time
Salary$12–$13 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2023-03-23 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 6dfc19ee F42c 42ff 9862 12bcf2218d4a 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Guaynabo.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company6dfc19ee F42c 42ff 9862 12bcf2218d4a 19000101 000001
Source4a367a40-e959-4bf3-95aa-da82da110e6c
ATS providerADP Workforce Now Recruiting

Description

El Representante de Servicio al Cliente (Help-Desk) trabaja ofreciendo apoyo a los clientes usuarios de las distintas plataformas que ofrece ASSERTUS, con el objetivo de superar las expectativas del cliente al lograr la maximización y uso correcto de los sistemas por parte de los usuarios. Requisitos Mínimos: Un (1) año de experiencia como Representante de Servicio al Cliente, puesto similar o equivalente. Conocimiento en el sistema de facturación ProClaim Conocimiento en el manejo de Récord Médico Electrónico Conocimientos en el ciclo completo de facturación médica Conocimiento en Clearinghouse (preferible) Destrezas para comunicarse con fluidez, tanto oral como escrito Bilingüe (inglés y español) Grado asociado en administración de empresas, oficinista u otro grado o certificado equivalente. Disponibilidad para trabajar a tiempo completo, en jornadas de 8 horas entre 8:00am y 7:00pm y sábados rotativos 8:00am – 4:00pm. Disponible para trabajo 100% presencial Compensación: Salario por hora $12.50 Vacaciones 18 días Enfermedad 15 días Días Feriados y Cumpleaños Plan médico Plan de retiro con aportación patronal Estacionamiento

Full job record

Job ID910a67e2b0c05f58b6cf52093f9eaea16125e6e9
Org ID21e25e87-6954-4441-975f-eee718449db3
Source ID4a367a40-e959-4bf3-95aa-da82da110e6c
Board ID4a367a40-e959-4bf3-95aa-da82da110e6c
Provideradp_workforcenow
Provider Job Key409300
TitleCustomer Service Representative
Normalized Title—
Statusactive
Activeyes
Location TextGuaynabo, PR, US, Guaynabo, PR
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
Region—
CityGuaynabo
Salary Raw11.50 To 12.50 (USD) Hourly
Salary Min11.5
Salary Max12.5
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=6dfc19ee-f42c-42ff-9862-12bcf2218d4a&ccId=19000101_000001&lang=en_US&type=JS&jobId=409300&jwId=9200205446750_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=6dfc19ee-f42c-42ff-9862-12bcf2218d4a&ccId=19000101_000001&lang=en_US&type=JS&jobId=409300&jwId=9200205446750_1
First Seen At2026-05-31 18:29:08Z
Last Seen At2026-06-06 13:24:06Z
Last Checked At2026-06-06 13:24:06Z
Last Changed At2026-06-06 13:24:06Z
Inactive At—
Source Posted At2023-03-23 20:59:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=6dfc19ee-f42c-42ff-9862-12bcf2218d4a|19000101_000001/date=2026-06-06/2026-06-06T13-24-06-183Z-578d66b72a6504599f4f60c88df97db62f2a05dc6a89d2814f83c8efb34d5c2a.json
Event Fields
{
  "content_hash": "ce5f7afb8592c3af7fdc4d6f5bdc181447b5277821fa9b9c7219c6a856e38243",
  "source_hash": "0ff734ecef1937d90e4edf33b5e42395ee5bdecddae0d78f898d183c75b5ce68",
  "last_changed_at": "2026-06-06T13:24:06.383Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Guaynabo, PR, US, Guaynabo, PR",
    "city": "Guaynabo",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": 12.5,
  "salary_min": 11.5,
  "inferred_at": "2026-06-06T13:24:06.385Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Guaynabo, PR, US, Guaynabo, PR",
      "city": "Guaynabo",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
{
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    "postDate": "2023-03-23T16:59:00.000-04:00",
    "payGradeRange": {
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        "currencyCode": "USD"
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        "currencyCode": "USD"
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    "workLevelCode": {
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            "codeValue": "SalaryType"
          },
          "codeValue": "HR",
          "shortName": "Hourly"
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          "codeValue": "FIXED",
          "shortName": "FIXED"
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      "dateFields": [
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          "nameCode": {
            "codeValue": "PostingDate"
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          "dateValue": "2023-03-23T16:59Z"
        },
        {
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            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T09:24Z"
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      "numberFields": [
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          }
        },
        {
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            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
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            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          }
        },
        {
          "nameCode": {
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        }
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      "indicatorFields": [
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          "indicatorValue": false
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        {
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          "indicatorValue": false
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        {
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            "codeValue": "MinValue"
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          "indicatorValue": true
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        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
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        {
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          },
          "indicatorValue": false
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        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
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          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Customer Service Representative",
    "clientRequisitionID": "1028",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
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          "cityName": "Guaynabo",
          "postalCode": "00966",
          "countrySubdivisionLevel1": {
            "codeValue": "PR"
          }
        },
        "nameCode": {
          "shortName": " Guaynabo, PR, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "requisitionDescription": "<div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.10.21/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.10.21/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/21.47.21/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> El <strong>Representante de Servicio al Cliente (Help-Desk)</strong> trabaja ofreciendo apoyo a los clientes usuarios de las distintas plataformas que ofrece ASSERTUS, con el objetivo de superar las expectativas del cliente al lograr la maximizaci&oacute;n y uso correcto de los sistemas por parte de los usuarios.&nbsp;</div><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong>Requisitos M&iacute;nimos:&nbsp;</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Un (1) a&ntilde;o de experiencia como Representante de Servicio al Cliente, puesto similar o equivalente.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Conocimiento en el sistema de facturaci&oacute;n ProClaim</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Conocimiento en el manejo de R&eacute;cord M&eacute;dico Electr&oacute;nico</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Conocimientos en el ciclo completo de facturaci&oacute;n m&eacute;dica&nbsp;</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Conocimiento en Clearinghouse (preferible)</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Destrezas para comunicarse con fluidez, tanto oral como escrito</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Biling&uuml;e (ingl&eacute;s y espa&ntilde;ol)</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Grado asociado en administraci&oacute;n de empresas, oficinista u otro grado o certificado equivalente.&nbsp;</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Disponibilidad para trabajar a tiempo completo, en jornadas de 8 horas entre 8:00am y 7:00pm y s&aacute;bados rotativos 8:00am &ndash; 4:00pm.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Disponible para trabajo 100% presencial</li></ul><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/21.47.21/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/21.43.15/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/21.43.15/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p id=\"isPasted\" style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:150%;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><strong><span style='font-size:16px;line-height:150%;font-family:\"Arial\",sans-serif;color:#2D2D2D;'>Compensaci&oacute;n:</span></strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='line-height:150%;font-family:\"Arial\",sans-serif;font-size:12.0pt;color:#2D2D2D;'>Salario por hora $12.50</span></li><li><span style='line-height:150%;font-family:\"Arial\",sans-serif;font-size:12.0pt;color:#2D2D2D;'>Vacaciones 18 d&iacute;as</span></li><li><span style='line-height:150%;font-family:\"Arial\",sans-serif;font-size:12.0pt;color:#2D2D2D;'>Enfermedad 15 d&iacute;as</span></li><li><span style='line-height:150%;font-family:\"Arial\",sans-serif;font-size:12.0pt;color:#2D2D2D;'>D&iacute;as Feriados y Cumplea&ntilde;os</span></li><li><span style='line-height:150%;font-family:\"Arial\",sans-serif;font-size:12.0pt;color:#2D2D2D;'>Plan m&eacute;dico</span></li><li><span style='line-height:150%;font-family:\"Arial\",sans-serif;font-size:12.0pt;color:#2D2D2D;'>Plan de retiro con aportaci&oacute;n patronal</span></li><li><span style='line-height:150%;font-family:\"Arial\",sans-serif;font-size:12.0pt;color:#2D2D2D;'>Estacionamiento</span></li></ul></div></div></div></div></div></div></div></div></div></div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
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        {
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    "requisitionTitle": "Customer Service Representative",
    "clientRequisitionID": "1028",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
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          "postalCode": "00966",
          "countrySubdivisionLevel1": {
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        },
        "aliasNames": []
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    "screeningRequirements": [],
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}
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