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Customer Service Representative - Bilingual

Ae86ec75 Bbed 4f09 Ab24 737745d31b61 1586553145531275 4628 · HARRISBURG, PA, US, HARRISBURG, PA; Salem, NJ, US, Salem, NJ; Ocean City, NJ, US, Ocean City, NJ; Cape May, NJ, US, Cape May, NJ; Bridgeton, NJ, US, Bridgeton, NJ; Millville, NJ, US, Millville, NJ; Atlantic City, NJ, US, Atlantic City, NJ; Burlington, NJ, US, Burlington, NJ; Long Branch, NJ, US, Long Branch, NJ; Clinton, NJ, US, Clinton, NJ; Franklin Township, NJ, US, Franklin Township, NJ; Hamilton Township, NJ, US, Hamilton Township, NJ; New Brunswick, NJ, US, New Brunswick, NJ; Elizabeth, NJ, US, Elizabeth, NJ; Bloomfield, NJ, US, Bloomfield, NJ; Cliffside Park, NJ, US, Cliffside Park, NJ; JERSEY CITY, NJ, US, JERSEY CITY, NJ; West New York, NJ, US, West New York, NJ; Hoboken, NJ, US, Hoboken, NJ; Pittsburgh, PA, US, Pittsburgh, PA; Lancaster, PA, US, Lancaster, PA; Allentown, PA, US, Allentown, PA; Lakewood, NJ, US, Lakewood, NJ; Parsippany, NJ, US, Parsippany, NJ; EDISON, NJ, US, EDISON, NJ; Philadelphia, PA, US, Philadelphia, PA; Trenton, NJ, US, Trenton, NJ; Scranton, PA, US, Scranton, PA; DUNKKIRK, NY, US, DUNKKIRK, NY · Remote · Deleted · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyAe86ec75 Bbed 4f09 Ab24 737745d31b61 1586553145531275 4628
TitleCustomer Service Representative - Bilingual
Normalized title-
Department / team-
LocationHARRISBURG, PA, United States
Work modelRemote / Remote
Employment typeFull Time
Salary-
Statusdeleted
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-03-17 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-04

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ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in HARRISBURG.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyAe86ec75 Bbed 4f09 Ab24 737745d31b61 1586553145531275 4628
Source4b9eb975-d326-4d90-82ac-58d17ea1efd4
ATS providerADP Workforce Now Recruiting

Description

CUSTOMER SERVICE REPRESENTATIVE - BILINGUAL We’re Palco. We provide the management, support, and systems behind self-directed programs—the services that help people hire, pay, and manage their own caregivers with confidence. With 25+ years of experience as a national provider operating in over 17 states, we keep people at the center of everything we do. Through innovative technology and decades of expertise, we help states and partners run stronger, more compliant, and efficient programs. Our mission is to challenge the status quo and build smarter, more human-centered solutions that put power back in people’s hands. Want to learn more about joining our team? Visit www.palcofirst.com to explore opportunities. A Customer Service Representative I is a primary customer-facing employee who provides assistance and support for individuals self- directing Medicaid services in the home and the caregivers for those individuals. The CSR is knowledgeable of specific rules and qualifications of the programs Palco supports. Using their knowledge of products or services as well as great customer service skills, the CSR promptly and accurately address issues, provides support and information to ensure customer satisfaction. The CSR also maintains very good knowledge of company systems and sensitive information/PHI handling procedures.  Responsible for handling 40+ inbound and outbound calls, with the ability to determine needs and provide one call resolution.  This position requires the ability to work Monday – Friday from 7:00 am – 6:30 pm CST. The CSR reports to the CS Supervisor. We are looking for: Customer Strong – Make a WOW difference for our customers Me to We – Take accountability to trust, collaborate and partner Own it!  See a need and act Be Bold:  Challenge the status quo Listen to Advocate:  What matters to you, matters to us Think it Through:  Proactively deliver solutions focused on doing the right thing Job Grade Characteristics CSR I :  This is the entry level grade in the Customer Support grouping.  This entry-level role provides a strong foothold into our organization.   Incumbents of this grade perform a range of customer support work that does not require prior experience. Generally, additional assistance is required in performing tasks. Individuals in this grade are expected to provide a basic level of support commensurate with their knowledge, skills and abilities.  Assigned responsibilities and breadth of knowledge increase with experience, may be reasonable to expect promotion to next higher grade.   A CSR is expected to work productively even in the absence of the Supervisor. Essential Functions Communicates effectively with a range of individuals with varying educational levels, disabilities, and communication styles. Respond to customer inquiries with timely and accurate information. Uses person-centered techniques in all participant interactions. Receives inquiries about Palco services, how to enroll on the program, and program guidelines and requirements. Provides information on self-direction to assure that each individual is able to make informed decisions about their care. Assists individuals in completing paperwork or understanding Program requirements. Represents Palco in all interactions with the public by providing quality service to internal staff and external clients. Ensures privacy of our customers remains the utmost importance. Initiates required action for response to caller requests, including the need for additional support by other Palco staff or requests for documents, and communicate such requests to the proper department. Recognizes the need for additional services required by the caller. Ensures the satisfaction of callers and professional handling of difficult or unusual situations. Conducts follow-up phone calls for quality and satisfaction. Participates in development, training, and other departmental meetings and adheres to corporate policies that concern the customer service department. Accesses Palco software in order to retrieve information to answer inquiries and to update contact notes and other information into digital case records. Requires additional duties as assigned. Reports directly to the Customer Service Supervisor. Adhere to all remote work policies and procedures. Education and/or Experience Any combination of education and/or experience that has provided the knowledge, skills and abilities necessary for satisfactory job performance. Can include a combination of high school graduate or equivalent and: One year of experience performing customer support activities, preferably in a call center. Working knowledge of contact with the public and telephone; modern office procedures and methods. Good verbal and written communication skills. Ability to electronically document records to a web-based chart. Intermediate skills with Microsoft Office, email and internet. Good problem-solving and listening skills. Must exhibit the ability to work with the public under stressful circumstances in a fair, calm, and understanding manner and obtain positive results. Skill in the operation of a variety of office equipment, including computer and networks. CRM experience and/or Medicaid experience a plus. Bilingual (English/Spanish) skills required. Join Us This position is remote/work-from-home role. Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday. Company benefits designed for you: Generous Paid time off. Annual bonus potential. Retirement Savings: We will support you as you save for your future. Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint. Paid Training: Earn while you learn and continue to grow with access to internal and external learning opportunities. Great Work Environment: We are proud of our company culture of collaboration and the recognition we have received for our diversity efforts. Benefits package: Employer shared Health Insurance cost Employer paid Disability Insurance Employer paid Life and AD&D Insurance Vision Insurance Cancer Insurance Voluntary Life Insurance Paid Time Off Remote work environment Paid holidays When you join Palco, you are engaged in creating the future - both our company’s, the people we serve, and your own. We understand that our success is directly related to the success of our team. We strive to create a culture where you can: Bring your authentic self to work. Grow and thrive, both personally and professionally. Make a difference with our clients, in our communities, and with the millions of people we support. Experience work/life balance. Feel value and a greater purpose through the work you do. Palco, Inc. is an Equal Employment Opportunity ( EEO ) employer and does not discriminate in any employer/employee relations based on race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law .

Full job record

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TitleCustomer Service Representative - Bilingual
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Statusdeleted
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Department—
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CountryUnited States
RegionPA
CityHARRISBURG
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First Seen At2026-05-31 18:30:07Z
Last Seen At2026-06-04 09:53:16Z
Last Checked At2026-06-06 13:21:00Z
Last Changed At2026-06-06 13:21:00Z
Inactive At2026-06-06 13:21:00Z
Source Posted At2026-03-17 00:07:00Z
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    "requisitionDescription": "<div><div><p><br></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:center;' id=\"isPasted\"><strong><u><span style=\"font-family:Calibri;\">CUSTOMER SERVICE REPRESENTATIVE - BILINGUAL</span></u></strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:center;'><span style=\"font-family:Calibri;\">&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Calibri\",sans-serif;' data-pasted=\"true\"><span style=\"font-size:15px;color:#252220;\">&nbsp;We&rsquo;re Palco. We provide the management, support, and systems behind self-directed programs&mdash;the services that help people hire, pay, and manage their own caregivers with confidence. With 25+ years of experience as a national provider operating in over 17 states, we keep people at the center of everything we do. Through innovative technology and decades of expertise, we help states and partners run stronger, more compliant, and efficient programs. Our mission is to challenge the status quo and build smarter, more human-centered solutions that put power back in people&rsquo;s hands. Want to learn more about joining our team? Visit www.palcofirst.com to explore opportunities.</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">A<strong>&nbsp;Customer Service Representative I</strong> is a primary customer-facing employee who provides assistance and support for individuals self- directing Medicaid services in the home and the caregivers for those individuals. The CSR is knowledgeable of specific rules and qualifications of the programs Palco supports. Using their knowledge of products or services as well as great customer service skills, the CSR promptly and accurately address issues, provides support and information to ensure customer satisfaction. The CSR also maintains very good knowledge of company systems and sensitive information/PHI handling procedures.  Responsible for handling 40+ inbound and outbound calls, with the ability to determine needs and provide one call resolution.  This position requires the ability to work Monday &ndash; Friday from 7:00 am &ndash; 6:30 pm CST. The CSR reports to the CS Supervisor.&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><strong><span style=\"font-family:Calibri;\">We are looking for:</span></strong><span style=\"font-family:Calibri;\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">&nbsp;</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Customer Strong &ndash; Make a WOW difference for our customers&nbsp;</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Me to We &ndash; Take accountability to trust, collaborate and partner&nbsp;</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Own it!  See a need and act&nbsp;</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Be Bold:  Challenge the status quo&nbsp;</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Listen to Advocate:  What matters to you, matters to us&nbsp;</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Think it Through:  Proactively deliver solutions focused on doing the right thing&nbsp;</span></li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><strong><span style=\"font-family:Calibri;\">Job Grade Characteristics </span></strong><span style=\"font-family:Calibri;\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><strong><u><span style=\"font-family:Calibri;\">CSR I</span></u></strong><strong><span style=\"font-family:Calibri;\">:</span></strong><span style=\"font-family:Calibri;\"> This is the entry level grade in the Customer Support grouping.  This entry-level role provides a strong foothold into our organization.   Incumbents of this grade perform a range of customer support work that does not require prior experience. Generally, additional assistance is required in performing tasks. Individuals in this grade are expected to provide a basic level of support commensurate with their knowledge, skills and abilities.  Assigned responsibilities and breadth of knowledge increase with experience, may be reasonable to expect promotion to next higher grade.   A CSR is expected to work productively even in the absence of the Supervisor.  &nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><strong><u><span style=\"font-family:Calibri;\">Essential Functions</span></u></strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><strong><u><span style=\"font-family:Calibri;\"><span style=\"text-decoration:none;\">&nbsp;</span></span></u></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Communicates&nbsp;effectively&nbsp;with&nbsp;a&nbsp;range&nbsp;of&nbsp;individuals&nbsp;with&nbsp;varying&nbsp;educational&nbsp;levels, disabilities, and communication styles.</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Respond to customer inquiries with timely and accurate information.</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Uses person-centered techniques in all participant interactions.</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Receives inquiries&nbsp;about&nbsp;Palco services,&nbsp;how to enroll on the program, and&nbsp;program&nbsp;guidelines and&nbsp;requirements.</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Provides information on self-direction to assure that each individual is able to&nbsp;make informed decisions about their care.</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Assists individuals in&nbsp;completing paperwork or&nbsp;understanding Program&nbsp;requirements.</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Represents Palco in all interactions with the public by providing quality service to internal staff and external clients. Ensures privacy of our customers remains the utmost importance.</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Initiates required action for response to caller requests, including the need for&nbsp;additional&nbsp;support&nbsp;by&nbsp;other&nbsp;Palco&nbsp;staff&nbsp;or&nbsp;requests&nbsp;for&nbsp;documents,&nbsp;and&nbsp;communicate such requests to the proper department.</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Recognizes the need for&nbsp;additional services required by&nbsp;the caller.</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Ensures the satisfaction of callers and&nbsp;professional handling of difficult or unusual&nbsp;situations.</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Conducts follow-up phone calls for quality&nbsp;and satisfaction.</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Participates in development, training, and other departmental meetings and&nbsp;adheres to&nbsp;corporate policies that concern the customer service department.</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Accesses&nbsp;Palco&nbsp;software&nbsp;in&nbsp;order&nbsp;to&nbsp;retrieve&nbsp;information&nbsp;to&nbsp;answer&nbsp;inquiries&nbsp;and&nbsp;to update contact notes&nbsp;and other information into digital case records.</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Requires additional duties as assigned.</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Reports directly&nbsp;to the Customer Service Supervisor.</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Adhere to all remote work policies and procedures. &nbsp;</span></li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><strong><u><span style=\"font-family:Calibri;\">&nbsp;Education and/or Experience</span></u></strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Any combination of education and/or experience that has provided the knowledge, skills and abilities necessary for satisfactory job performance. Can include a combination of high school graduate or equivalent and: &nbsp; &nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">&nbsp; &nbsp; &nbsp;</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">One year of experience performing customer support activities, preferably in a call center.&nbsp;</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Working knowledge of contact with the public and telephone; modern office procedures and methods.&nbsp;</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Good verbal and written communication skills.&nbsp;</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Ability to electronically document records to a web-based chart.&nbsp;</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Intermediate skills with Microsoft Office, email and internet.&nbsp;</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Good problem-solving and listening skills.&nbsp;</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Must exhibit the ability to work with the public under stressful circumstances in a fair, calm, and understanding manner and obtain positive results.</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Skill in the operation of a variety of office equipment, including computer and networks.&nbsp;</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">CRM experience and/or Medicaid experience a plus.</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Bilingual (English/Spanish) skills required.</span></li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><strong><span style=\"color:#252220;\">Join Us</span></strong></p><div style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 39.45px;\"><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"color:#252220;\">This position is remote/work-from-home role. Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.</span></li></ul></div><ul style=\"list-style-type: disc;margin-left: 39.45px;\"><li><span style=\"color:#252220;\">Company benefits designed for you:</span><ul style=\"list-style-type: disc;\"><li><span style=\"color:#252220;\">Generous&nbsp;Paid&nbsp;time&nbsp;off.</span></li><li><span style=\"color:#252220;\">Annual&nbsp;bonus&nbsp;potential.</span></li><li><span style=\"color:#252220;\">Retirement&nbsp;Savings:&nbsp;We&nbsp;will&nbsp;support&nbsp;you&nbsp;as&nbsp;you&nbsp;save&nbsp;for&nbsp;your&nbsp;future.</span></li><li><span style=\"color:#252220;\">Career Growth Opportunities: We help you thrive, so together, we can grow. We provide&nbsp;opportunities&nbsp;to&nbsp;advance&nbsp;your&nbsp;career&nbsp;with&nbsp;a&nbsp;vast&nbsp;portfolio&nbsp;of&nbsp;businesses&nbsp;and&nbsp;a global footprint.</span></li><li><span style=\"color:#252220;\">Paid&nbsp;Training:&nbsp;Earn&nbsp;while&nbsp;you&nbsp;learn and&nbsp;continue&nbsp;to&nbsp;grow&nbsp;with&nbsp;access&nbsp;to&nbsp;internal&nbsp;and external learning opportunities.</span></li><li><span style=\"color:#252220;\">Great Work Environment: We are proud of our company culture of collaboration and the recognition we have received for our diversity efforts.</span><span style=\"font-size:13px;font-family:Symbol;color:#252220;\">&nbsp;</span></li></ul></li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-indent:.5in;'><strong>Benefits package:</strong><strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</strong></p><ul style=\"list-style-type: disc;margin-left: 0.5in;\"><li><span style=\"font-family:Calibri;color:#252220;\">Employer shared Health Insurance cost</span></li><li><span style=\"font-family:Calibri;color:#252220;\">Employer paid Disability Insurance</span></li><li><span style=\"font-family:Calibri;color:#252220;\">Employer paid Life and AD&amp;D Insurance</span></li><li><span style=\"font-family:Calibri;color:#252220;\">Vision Insurance</span></li><li><span style=\"font-family:Calibri;color:#252220;\">Cancer Insurance</span></li><li><span style=\"font-family:Calibri;color:#252220;\">Voluntary Life Insurance</span></li><li><span style=\"font-family:Calibri;color:#252220;\">Paid Time Off</span></li><li><span style=\"font-family:Calibri;color:#252220;\">Remote work environment</span></li><li><span style=\"font-family:Calibri;color:#252220;\">Paid holidays</span><strong><span style=\"font-size:13px;font-family:Symbol;color:#252220;\"> </span></strong></li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:2.25pt;margin-right:.45pt;margin-bottom:.0001pt;margin-left:0in;'><span style=\"color:#494949;\">When you join Palco, you are engaged in creating the future - both our company&rsquo;s, the people we serve, and your own. We understand that our success is directly related to the success of our team. We strive to create a culture where you can:</span></p><ul style=\"list-style-type: disc;margin-left: 61.95px;\"><li><span style=\"color:#252220;\">Bring&nbsp;your&nbsp;authentic&nbsp;self&nbsp;to&nbsp;work.</span></li><li><span style=\"color:#252220;\">Grow&nbsp;and&nbsp;thrive,&nbsp;both&nbsp;personally&nbsp;and&nbsp;professionally.</span></li><li><span style=\"color:#252220;\">Make&nbsp;a&nbsp;difference&nbsp;with&nbsp;our&nbsp;clients,&nbsp;in&nbsp;our&nbsp;communities,&nbsp;and&nbsp;with&nbsp;the&nbsp;millions&nbsp;of&nbsp;people we support.</span></li><li><span style=\"color:#252220;\">Experience work/life balance.</span></li><li><span style=\"color:#252220;\">Feel value and a greater purpose through the work you do.</span></li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-right:16.95pt;'><em><span style=\"color:#212121;\">Palco, Inc. is an Equal Employment Opportunity (<strong>EEO</strong>) employer and does not discriminate in any employer/employee&nbsp;relations&nbsp;based&nbsp;on&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;sex,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law</span></em><span style=\"color:#212121;\">.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&nbsp;</span></p><p>&nbsp;</p><p>&nbsp;</p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><br></p><p><br></p></div></div>\n",
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