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HomeCompanies4d853c75 0de3 48b9 98a4 78cbf11283e1 19000101 000001Quality Assurance Specialist

Quality Assurance Specialist

4d853c75 0de3 48b9 98a4 78cbf11283e1 19000101 000001 · Queens, NY, US, Queens, NY · Hybrid · Active · $59,000–$65,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company4d853c75 0de3 48b9 98a4 78cbf11283e1 19000101 000001
TitleQuality Assurance Specialist
Normalized title-
Department / team-
LocationQueens, NY, United States
Work modelHybrid / Hybrid
Employment typeFull Time
Salary$59,000–$65,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-03 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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City jobsActive postings in Queens.Open
Work model jobsActive Hybrid postings.Open
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Linked records

Company4d853c75 0de3 48b9 98a4 78cbf11283e1 19000101 000001
Sourced5d92073-e6ff-42bd-85ab-7040a7d676a9
ATS providerADP Workforce Now Recruiting

Description

Summary Job Description: The Quality Improvement Specialist has the primary responsibility of participating in quality audits and reviews for programs. The Quality Improvement Specialist will ensure compliance with all state and federal regulations and guidelines. Under the direct supervision of the Quality Assurance Director, the QIS is responsible for performing periodic, independent and documented reviews of systems, records, and processes relating to foster care and juvenile justice services and supports. The Quality Improvement Specialist will present findings of audits to the Quality Assurance Director and the St John’s management team . About Little Flower Little Flower Children and Family Services of New York is a human services nonprofit supporting the well-being of children, youth, families, and individuals across New York City and Long Island since 1929. Our staff of more than 500 builds well-being by providing prevention services, foster care, residential treatment care, adoption services, programs and services for individuals with developmental disabilities, and medical and mental health services. Principle Responsibilities Must possess the knowledge, skills and disciplines essential to perform documentation reviews, audits and other quality initiatives; Knowledge of program regulations, along with other Federal and State regulations, requirements, standards, and policies; Strong communication, written, and analytical skills; ability to work effectively with all levels of management and staff; Must have excellent computer skills with the ability to create, maintain and navigate computer systems including Microsoft Word, Excel and Outlook; Knowledge of electronic health record systems such as myEvolv is a plus; Highly organized and detail oriented; Strict confidentiality a must; Must have flexible working hours and be able to work outside normal business hours as needed. Travel required to other locations; Must be able to work independently and as part of a team. Perform regularly scheduled internal reviews; Collect, analyze, interpret and document information to support audit/documentation review findings; Maintain agency records of all programmatic reviews/audits; Provide assistance in monitoring incidents and corrective action plans; Conduct investigations as assigned and complete thorough investigative reports; Provide assistance to individual programs to analyze and resolve identified problems; Create, implement, and oversee training initiatives to meet quality standards and promote proactive approaches; Required Qualifications and Experience Bachelor’s Degree in Healthcare, Human Services or a related field required with at least 5 years experience working with population. Leadership and/or training experience a plus. Must have knowledge of program regulations. Must possess superior oral and written communication skills and possess computer literacy. The candidate must be able to maintain a flexible schedule, including evenings and weekends as needed. Comprehensive knowledge of the complex compliance rules and regulations relating to the program services under authority of this position. Thorough knowledge of the approved contractual reporting methods and systems governing the program services under authority of this position as required by Federal, State, and municipal agencies. Ability to prepare complete accurate reports and statements of considerable complexity. Ability to plan, assign, and direct subordinate personnel in a manner conducive to productive performance and high morale. Travel Requirements This position offers a full-time, hybrid schedule and is based in Queens , NY and requires regular travel to all program sites. Disclaimer The statements herein are intended to describe the general nature and level of work being performed by the incumbent in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person in this position. Diversity, Equity, Inclusion and Belonging Statement With more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John’s Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We recognize that our DEIB work is continuously evolving as we strive for equity and inclusion for individuals of all races, ethnicities, genders, sexualities, ages, abilities, religions and lived experiences. Accessibility Some job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may be designed to protect the safety and health of the employee, their fellow employees and the individuals being served and may therefore exclude some individuals. Equal Employment Opportunity Statement Little Flower Children and Family Services of New York provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other legally protected group status.

Full job record

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Source IDd5d92073-e6ff-42bd-85ab-7040a7d676a9
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TitleQuality Assurance Specialist
Normalized Title
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Activeyes
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Department
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CountryUnited States
RegionNY
CityQueens
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Salary Min59,000
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First Seen At2026-05-31 18:57:50Z
Last Seen At2026-06-06 11:46:27Z
Last Checked At2026-06-06 11:46:27Z
Last Changed At2026-06-06 11:46:27Z
Inactive At
Source Posted At2026-04-03 14:59:00Z
Source Updated At
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    "requisitionDescription": "<div><div style=\"text-align: left;text-indent: 0px;margin: 0px 0px 2px;border-bottom: 0.666667px solid rgb(0, 0, 0);font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\" data-pasted=\"true\"><strong><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\">Summary Job Description:</span></strong></div><div style=\"text-align: left;text-indent: 0px;margin: 0px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\"><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\">The Quality Improvement Specialist has the primary responsibility of participating in quality audits and reviews for programs. The Quality Improvement Specialist will ensure compliance with all state and federal regulations and guidelines. Under the direct supervision of the Quality Assurance Director, the QIS is responsible for performing periodic, independent and documented reviews of systems, records, and processes relating to foster care and juvenile justice services and supports.</span></div><div style=\"text-align: left;text-indent: 0px;margin: 0px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\"><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\"><br></span></div><div style=\"text-align: left;text-indent: 0px;margin: 0px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\"><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\">The Quality Improvement Specialist will present findings of audits to the Quality Assurance Director and the St John&rsquo;s management team<u>.</u></span></div><div style=\"text-align: left;text-indent: 0px;margin: 0px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\"><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\"><br></span></div><div style=\"text-align: left;text-indent: 0px;margin: 0px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\"><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\"><strong>About Little Flower</strong></span></div><div style=\"text-align: left;text-indent: 0px;margin: 0px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\"><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\">Little Flower Children and Family Services of New York is a human services nonprofit supporting the well-being of children, youth, families, and individuals across New York City and Long Island since 1929.</span></div><div style=\"text-align: left;text-indent: 0px;margin: 0px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\"><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\"><br></span></div><div style=\"text-align: left;text-indent: 0px;margin: 0px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\"><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\">Our staff of more than 500 builds well-being by providing prevention services, foster care, residential treatment care, adoption services, programs and services for individuals with developmental disabilities, and medical and mental health services.</span></div><div style=\"text-align: left;text-indent: 0px;margin: 0px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\"><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\"><br></span></div><div style=\"text-align: left;text-indent: 0px;margin: 0px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\"><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\"><strong>Principle Responsibilities</strong></span></div><ul style=\"text-align: left;margin-top: 0px;margin-right: 0px;margin-bottom: 0px;\"><li style=\"font-family: tahoma, sans-serif; font-size: 18px; color: rgb(0, 0, 0); margin: 0px;\"><div style=\"text-align: left;text-indent: 0px;margin: 0px;\">Must possess the knowledge, skills and disciplines essential to perform documentation reviews, audits and other quality initiatives;</div></li><li style=\"font-family: tahoma, sans-serif; font-size: 18px; color: rgb(0, 0, 0); margin: 0px;\"><div style=\"text-align: left;text-indent: 0px;margin: 0px;\">Knowledge of program regulations, along with other Federal and State regulations, requirements, standards, and policies;</div></li><li style=\"font-family: tahoma, sans-serif; font-size: 18px; color: rgb(0, 0, 0); margin: 0px;\"><div style=\"text-align: left;text-indent: 0px;margin: 0px;\">Strong communication, written, and analytical skills; ability to work effectively with all levels of management and staff;</div></li><li style=\"font-family: tahoma, sans-serif; font-size: 18px; color: rgb(0, 0, 0); margin: 0px;\"><div style=\"text-align: left;text-indent: 0px;margin: 0px;\">Must have excellent computer skills with the ability to create, maintain and navigate computer systems including Microsoft Word, Excel and Outlook; Knowledge of electronic health record systems such as myEvolv is a plus;</div></li><li style=\"font-family: tahoma, sans-serif; font-size: 18px; color: rgb(0, 0, 0); margin: 0px;\"><div style=\"text-align: left;text-indent: 0px;margin: 0px;\">Highly organized and detail oriented; Strict confidentiality a must;</div></li><li style=\"font-family: tahoma, sans-serif; font-size: 18px; color: rgb(0, 0, 0); margin: 0px;\"><div style=\"text-align: left;text-indent: 0px;margin: 0px;\">Must have flexible working hours and be able to work outside normal business hours as needed. Travel required to other locations;</div></li><li style=\"font-family: tahoma, sans-serif; font-size: 18px; color: rgb(0, 0, 0); margin: 0px;\"><div style=\"text-align: left;text-indent: 0px;margin: 0px;\">Must be able to work independently and as part of a team.</div></li><li style=\"font-family: tahoma, sans-serif; font-size: 18px; color: rgb(0, 0, 0); margin: 0px;\"><div style=\"text-align: left;text-indent: 0px;margin: 0px;\">Perform regularly scheduled internal reviews;</div></li><li style=\"font-family: tahoma, sans-serif; font-size: 18px; color: rgb(0, 0, 0); margin: 0px;\"><div style=\"text-align: left;text-indent: 0px;margin: 0px;\">Collect, analyze, interpret and document information to support audit/documentation review findings;</div></li><li style=\"font-family: tahoma, sans-serif; font-size: 18px; color: rgb(0, 0, 0); margin: 0px;\"><div style=\"text-align: left;text-indent: 0px;margin: 0px;\">Maintain agency records of all programmatic reviews/audits;</div></li><li style=\"font-family: tahoma, sans-serif; font-size: 18px; color: rgb(0, 0, 0); margin: 0px;\"><div style=\"text-align: left;text-indent: 0px;margin: 0px;\">Provide assistance in monitoring incidents and corrective action plans;</div></li><li style=\"font-family: tahoma, sans-serif; font-size: 18px; color: rgb(0, 0, 0); margin: 0px;\"><div style=\"text-align: left;text-indent: 0px;margin: 0px;\">Conduct investigations as assigned and complete thorough investigative reports;</div></li><li style=\"font-family: tahoma, sans-serif; font-size: 18px; color: rgb(0, 0, 0); margin: 0px;\"><div style=\"text-align: left;text-indent: 0px;margin: 0px;\">Provide assistance to individual programs to analyze and resolve identified problems;</div></li><li style=\"font-family: tahoma, sans-serif; font-size: 18px; color: rgb(0, 0, 0); margin: 0px;\"><div style=\"text-align: left;text-indent: 0px;margin: 0px;\">Create, implement, and oversee training initiatives to meet quality standards and promote proactive approaches;</div></li></ul><div style=\"text-align: left;text-indent: 0px;margin: 0px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\"><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\"><br></span></div><div style=\"text-align: left;text-indent: 0px;margin: 0px 0px 0px 72px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\"><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\"><br></span></div><div style=\"text-align: left;text-indent: 0px;margin: 0px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\"><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\"><strong>Required Qualifications and Experience</strong></span></div><ul style=\"text-align: left;margin-top: 0px;margin-right: 0px;margin-bottom: 0px;\"><li style=\"font-family: tahoma, sans-serif; font-size: 18px; color: rgb(0, 0, 0); margin: 0px 0px 0px 24px;\"><div style=\"text-align: left;text-indent: 0px;margin: 0px;\">Bachelor&rsquo;s Degree in Healthcare, Human Services or a related field required with at least 5 years experience working with population.</div></li><li style=\"font-family: tahoma, sans-serif; font-size: 18px; color: rgb(0, 0, 0); margin: 0px 0px 0px 24px;\"><div style=\"text-align: left;text-indent: 0px;margin: 0px;\">Leadership and/or training experience a plus.</div></li><li style=\"font-family: tahoma, sans-serif; font-size: 18px; color: rgb(0, 0, 0); margin: 0px 0px 0px 24px;\"><div style=\"text-align: left;text-indent: 0px;margin: 0px;\">Must have knowledge of program regulations.</div></li><li style=\"font-family: tahoma, sans-serif; font-size: 18px; color: rgb(0, 0, 0); margin: 0px 0px 0px 24px;\"><div style=\"text-align: left;text-indent: 0px;margin: 0px;\">Must possess superior oral and written communication skills and possess computer literacy. The candidate must be able to maintain a flexible schedule, including evenings and weekends as needed.</div></li><li style=\"font-family: tahoma, sans-serif; font-size: 18px; color: rgb(0, 0, 0); margin: 0px 0px 0px 24px;\"><div style=\"text-align: left;text-indent: 0px;margin: 0px;\">Comprehensive knowledge of the complex compliance rules and regulations relating to the program services under authority of this position.</div></li><li style=\"font-family: tahoma, sans-serif; font-size: 18px; color: rgb(0, 0, 0); margin: 0px 0px 0px 24px;\"><div style=\"text-align: left;text-indent: 0px;margin: 0px;\">Thorough knowledge of the approved contractual reporting methods and systems governing the program services under authority of this position as required by Federal, State, and municipal agencies.</div></li><li style=\"font-family: tahoma, sans-serif; font-size: 18px; color: rgb(0, 0, 0); margin: 0px 0px 0px 24px;\"><div style=\"text-align: left;text-indent: 0px;margin: 0px;\">Ability to prepare complete accurate reports and statements of considerable complexity. Ability to plan, assign, and direct subordinate personnel in a manner conducive to productive performance and high morale.</div></li></ul><div style=\"text-align: justify;text-indent: 0px;margin: 0px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\"><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\"><br></span></div><div style=\"text-align: justify;text-indent: 0px;margin: 0px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\"><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\"><br></span></div><div style=\"text-align: left;text-indent: 0px;margin: 0px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\"><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\"><strong>Travel Requirements</strong></span></div><div style=\"text-align: justify;text-indent: 0px;margin: 0px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\"><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\">This position offers a full-time, hybrid schedule and is based in Queens<u>,</u> NY and requires regular travel to all program sites.</span></div><div style=\"text-align: left;text-indent: 0px;margin: 0px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\"><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\"><br></span></div><div style=\"text-align: left;text-indent: 0px;margin: 0px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\"><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\"><strong>Disclaimer</strong></span></div><div style=\"text-align: left;text-indent: 0px;margin: 0px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\"><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\">The statements herein are intended to describe the general nature and level of work being performed by the incumbent in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person in this position.</span></div><div style=\"text-align: left;text-indent: 0px;margin: 0px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\"><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\"><br></span></div><div style=\"text-align: left;text-indent: 0px;margin: 0px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\"><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\"><strong>Diversity, Equity, Inclusion and Belonging Statement</strong></span></div><div style=\"text-align: left;text-indent: 0px;margin: 0px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\"><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\">With more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John&rsquo;s Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We recognize that our DEIB work is continuously evolving as we strive for equity and inclusion for individuals of all races, ethnicities, genders, sexualities, ages, abilities, religions and lived experiences.</span></div><div style=\"text-align: left;text-indent: 0px;margin: 0px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\"><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\"><br></span></div><div style=\"text-align: left;text-indent: 0px;margin: 0px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\"><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\"><strong>Accessibility</strong></span></div><div style=\"text-align: left;text-indent: 0px;margin: 0px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\"><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\">Some job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may be designed to protect the safety and health of the employee, their fellow employees and the individuals being served and may therefore exclude some individuals.</span></div><div style=\"text-align: left;text-indent: 0px;margin: 0px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\"><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\"><br></span></div><div style=\"text-align: left;text-indent: 0px;margin: 0px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\"><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\"><strong>Equal Employment Opportunity Statement</strong></span></div><div style=\"text-align: left;text-indent: 0px;margin: 0px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:16px;color: rgb(0, 0, 0);\"><span style=\"font-size: 18px; font-family: tahoma, sans-serif;\">Little Flower Children and Family Services of New York provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other legally protected group status.</span></div></div>\n",
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