Treatment Coordinator

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    "requisitionDescription": "<div><div><p>This is an in person, Monday through Friday position rotating between our Boise and Caldwell locations:</p><p>Boise: 3003 W Main, Ste 130, Boise, ID 83702</p><p>Caldwell: 13424 Generations Lane, Caldwell, ID 83607</p><p>www.whitewatersurgery.com</p><div id=\"isPasted\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p><span data-contrast=\"none\" lang=\"EN-US\" style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; color: rgb(0, 0, 0); font-size: 14px; line-height: 18px; font-family: arial, sans-serif; font-weight: bold; font-variant-ligatures: none !important;\"><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.</span></span><span data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":240}' style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 14px; line-height: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp;</span><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><br></span></p></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p><span data-contrast=\"none\" lang=\"EN-US\" style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; color: rgb(0, 0, 0); font-size: 14px; line-height: 18px; font-family: arial, sans-serif; font-weight: bold; font-variant-ligatures: none !important;\"><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">The role of the Treatment Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.&nbsp;</span></span></p></div><h1 id=\"isPasted\" style=\"font-size: 15px; font-family: Calibri, sans-serif; margin: 0in;\"><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Role and Responsibilities</span></h1><h1 style=\"font-size: 15px; font-family: Calibri, sans-serif; margin: 0in; line-height: 1;\"><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp;</span></h1><p style=\"font-size: 13px; font-family: Calibri, sans-serif; margin: 0in;\"><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">The Treatment Coordinator will greet patients, answer phones, schedule appointments, provide cost estimate, and collect patient financial responsibility. The Treatment Coordinator will also manage the doctors schedule and any communications with patient and referring offices.</span></p><p style=\"font-size: 13px; font-family: Calibri, sans-serif; margin: 0in; line-height: 1;\"><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">&nbsp;</span></p><ul><li style=\"color: rgb(0, 0, 0);\"><span style=\"background: white;\">Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.</span></li><li style=\"color: rgb(0, 0, 0);\"><span style=\"background: white;\">Updates and maintains patient insurance information.</span></li><li style=\"color: rgb(0, 0, 0);\"><span style=\"background: white;\">Maintains doctor schedule to ensure efficient use of the doctor&rsquo;s time.</span></li><li style=\"color: rgb(0, 0, 0);\"><span style=\"background: white;\">Partners with clinical team to ensure excellent patient experience.</span></li><li style=\"color: rgb(0, 0, 0);\"><span style=\"background: white;\">Adheres to deadlines and prioritize work against the patient schedule.</span></li><li style=\"color: rgb(0, 0, 0);\"><span style=\"background: white;\">Collects payments from patients in an effective and professional manner.</span></li><li style=\"color: rgb(0, 0, 0);\"><span style=\"background: white;\">Understands doctor treatment recommendations and develops treatment plans from diagnosis.</span></li><li style=\"color: rgb(0, 0, 0);\"><span style=\"background: white;\">Effectively communicates treatment options and associated costs to the patient.</span></li><li style=\"color: rgb(0, 0, 0);\"><span style=\"background: white;\">Maintains confidentiality of all information in accordance with HIPAA.</span></li><li style=\"color: rgb(0, 0, 0);\"><span style=\"background: white;\">Performs other related duties as assigned.</span></li></ul><h1 style=\"font-size: 15px; font-family: Calibri, sans-serif; margin: 0in;\"><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp;</span></h1><h1 style=\"font-size: 15px; font-family: Calibri, sans-serif; margin: 0in;\"><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Education and Experience</span></h1><ul><li style=\"color: rgb(0, 0, 0);\"><span style=\"background: white;\">Highschool diploma or equivalent required.</span></li><li style=\"color: rgb(0, 0, 0);\"><span style=\"background: white;\">One year of customer service experience required.</span></li><li><span style=\"background: white;\"><span style=\"color: rgb(0, 0, 0);\">Medical or dental experience preferred.</span>&nbsp;</span></li></ul><h1 style=\"font-size: 15px; font-family: Calibri, sans-serif; margin: 0in;\"><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp;</span></h1><h1 style=\"font-size: 15px; font-family: Calibri, sans-serif; margin: 0in;\"><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Skills and Abilities</span></h1><ul><li style=\"color: rgb(0, 0, 0);\"><span style=\"background: white;\">Understanding of dental terminology.</span></li><li style=\"color: rgb(0, 0, 0);\">Friendly, inviting, and professional personality and presence.</li><li style=\"color: rgb(0, 0, 0);\">Basic office skills such as typing and filing.</li><li style=\"color: rgb(0, 0, 0);\">Good organizational skills.</li><li style=\"color: rgb(0, 0, 0);\">Attention to detail.</li><li style=\"color: rgb(0, 0, 0);\">Leadership and problem-solving skills.</li><li style=\"color: rgb(0, 0, 0);\">Effective communication skills.</li><li style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 14px; font-family: arial, sans-serif;\">Ability to work cross functionally with other team members.</span><span style=\"font-size: 14px; font-family: arial, sans-serif; background: white;\">&nbsp;</span></li></ul><p><br></p><p><strong>CORE BENEFITS &amp; WELLNESS</strong></p><p>Medical (including Virtual Care), Dental, and Vision Coverage</p><p>Employee Assistance Program (EAP)</p><p>Uniforms/Scrubs provided</p><p><br></p><p><strong>FINANCIAL WELL-BEING</strong></p><p>Competitive pay, Bonus potential, and annual merit reviews</p><p>401(k) Plan w/Company Match</p><p>Health Savings Account (HSA) with HDHP health plans</p><p><br></p><p><strong>LIFE INSURANCE</strong></p><p>Basic and Supplemental Life Insurance</p><p>Spouse and Child Life Insurance</p><p><br></p><p><strong>TIME OFF, DISABILITY AND LEAVE OF ABSENCE</strong></p><p>Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays</p><p id=\"isPasted\">Long and Short Term Disability Plans</p><p><br></p><p><br></p></div></div>\n",
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