Home › Companies › 832ffc86 B726 4c96 97b7 5df765b5d9ea 19000101 000001 › Patient Financial Services Rep
Patient Financial Services Rep
832ffc86 B726 4c96 97b7 5df765b5d9ea 19000101 000001 · Chandler, AZ, US, Chandler, AZ · Deleted · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 832ffc86 B726 4c96 97b7 5df765b5d9ea 19000101 000001 |
| Title | Patient Financial Services Rep |
| Normalized title | - |
| Department / team | - |
| Location | Chandler, AZ, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | deleted |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-05-22 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-04 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 832ffc86 B726 4c96 97b7 5df765b5d9ea 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Chandler. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 832ffc86 B726 4c96 97b7 5df765b5d9ea 19000101 000001 |
| Source | 6e59cff3-35ee-4117-835f-afca15555aed |
| ATS provider | ADP Workforce Now Recruiting |
Description
Ironwood Cancer & Research Centers has beautiful state-of-the-art integrated Cancer and Women's Centers, with locations strategically located throughout the Valley. Each one provides a superior cancer care environment with a full spectrum of cancer related services for patients. Our multi-disciplinary team approach includes surgical oncology, medical oncology, radiation oncology, women's centers, diagnostic imaging services, social service support, nutritionist, integrative services, and genetic counseling.
Mission Statement : To serve the community by providing quality, comprehensive cancer care which respects the values and needs of each individual.
Overview : We are currently looking for a qualified and detail-oriented Patient Financial Service Representative. The Representative creates the copay log daily to ensure that patients have a clear understanding of what their copays, coinsurance, cost of treatment, OOP may be prior to service. This is a full time position working 40 hours per week, Monday - Friday schedule.
Essential Duties & Responsibilities
Insurance Verification & Eligibility
Verify and update insurance eligibility and demographic information for new and existing patients. Monitor schedules for add-on appointments and re-verification needs; perform ongoing eligibility checks. Identify Medicare replacement plans, AHCCCS enrollment, and coordination of benefits. Review claim denials and discrepancies; re-verify benefits and submit for reprocessing as needed. Process insurance changes and communicate updates to internal teams. Financial Responsibility & Collections
Calculate and communicate patient cost estimates prior to treatment. Educate patients on copays, deductibles, coinsurance, and out-of-pocket responsibilities. Collect payment at time of service and follow company cash-handling policies. Contact patients regarding balances due and establish approved payment plans when appropriate. Maintain accurate daily receipt and POS records. Patient Support & Assistance Programs
Assist patients with insurance, billing, and payment inquiries. Identify patients eligible for financial assistance or copay programs. Complete, track, and follow up on assistance applications until resolution. Workflow, Documentation & Compliance
Prioritize assigned tasks and address STAT items immediately. Respond to routine requests within 24 hours; urgent requests same day. Review and update patient ledgers and cost estimates as needed. Accurately document all patient communications. Maintain HIPAA compliance and adhere to company policies and productivity standards. Other Duties
Support team operations as needed. Perform other related duties as assigned. Minimum Qualifications
Knowledge of medical terminology and healthcare reimbursement processes. Understanding of chemotherapy-related drugs, supplies, and insurance considerations (SNF, LTC, Hospice). Familiarity with governmental and regulatory requirements related to collections. Proficiency with computer systems, EMR/billing platforms, and data entry. Strong attention to detail, organization, and multitasking skills. Ability to communicate clearly and compassionately about financial matters. Able to perform essential job functions with or without reasonable accommodation. Education & Experience
High School Diploma or equivalent required. Minimum of 3 years experience in healthcare reimbursement. Certificates/Licenses: None required
We offer a competitive salary and a comprehensive benefit package including health insurance, 401K and a caring work environment. We are an E.O.E.
Please visit our website at www.ironwoodcrc.com. "Outsmarting Cancer One Patient at a Time"
Full job record
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| Org ID | 8ede3981-0e9b-454d-9d82-788b2c6f7903 |
| Source ID | 6e59cff3-35ee-4117-835f-afca15555aed |
| Board ID | 6e59cff3-35ee-4117-835f-afca15555aed |
| Provider | adp_workforcenow |
| Provider Job Key | 617691 |
| Title | Patient Financial Services Rep |
| Normalized Title | — |
| Status | deleted |
| Active | no |
| Location Text | Chandler, AZ, US, Chandler, AZ |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | AZ |
| City | Chandler |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=832ffc86-b726-4c96-97b7-5df765b5d9ea&ccId=19000101_000001&lang=en_US&type=JS&jobId=617691&jwId=9201564779151_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=832ffc86-b726-4c96-97b7-5df765b5d9ea&ccId=19000101_000001&lang=en_US&type=JS&jobId=617691&jwId=9201564779151_1 |
| First Seen At | 2026-05-31 18:34:57Z |
| Last Seen At | 2026-06-04 09:27:26Z |
| Last Checked At | 2026-06-06 12:57:10Z |
| Last Changed At | 2026-06-06 12:57:10Z |
| Inactive At | 2026-06-06 12:57:10Z |
| Source Posted At | 2026-05-22 14:06:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://bluework-jobs-prod-raw-590183727216/raw/provider=adp_workforcenow/board=832ffc86-b726-4c96-97b7-5df765b5d9ea|19000101_000001/date=2026-06-04/2026-06-04T09-26-53-888Z-699a8c0b3bf80ade69094c6dba11e30bf4ae51d2c7810193cb936692cea1bf65.json |
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"requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <span style=\"font-family: tahoma, sans-serif; font-size: 14px;\"><link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"></span><div class=\"fr-view\"><div><div><div><div><div><p><span style=\"color: rgb(51, 51, 51); background-color: rgb(255, 255, 255); font-family: tahoma, sans-serif; font-size: 14px;\"><strong>Ironwood Cancer & Research Centers</strong> has beautiful state-of-the-art integrated Cancer and Women's Centers, with locations strategically located throughout the Valley. Each one provides a superior cancer care environment with a full spectrum of cancer related services for patients. Our multi-disciplinary team approach includes surgical oncology, medical oncology, radiation oncology, women's centers, diagnostic imaging services, social service support, nutritionist, integrative services, and genetic counseling.</span><span style=\"font-family: tahoma, sans-serif; font-size: 14px;\"> </span></p><p><span style=\"color: rgb(51, 51, 51); background-color: rgb(255, 255, 255); font-family: tahoma, sans-serif; font-size: 14px;\"><strong>Mission Statement</strong>: To serve the community by providing quality, comprehensive cancer care which respects the values and needs of each individual.</span><span style=\"font-family: tahoma, sans-serif; font-size: 14px;\"> </span></p><p id=\"isPasted\"><span style=\"font-family: tahoma, sans-serif; font-size: 14px;\"><strong>Overview</strong><em>: </em>We are currently looking for a qualified and detail-oriented Patient Financial Service Representative. The Representative creates the copay log daily to ensure that patients have a clear understanding of what their copays, coinsurance, cost of treatment, OOP may be prior to service. This is a full time position working 40 hours per week, Monday - Friday schedule.</span></p><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;' data-pasted=\"true\"><span style=\"font-family: tahoma, sans-serif; font-size: 14px;\"><strong>Essential Duties & Responsibilities</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 14px;\"><strong>Insurance Verification & Eligibility</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Verify and update insurance eligibility and demographic information for new and existing patients.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Monitor schedules for add-on appointments and re-verification needs; perform ongoing eligibility checks.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Identify Medicare replacement plans, AHCCCS enrollment, and coordination of benefits.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Review claim denials and discrepancies; re-verify benefits and submit for reprocessing as needed.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Process insurance changes and communicate updates to internal teams.</li></ul><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 14px;\"><strong>Financial Responsibility & Collections</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Calculate and communicate patient cost estimates prior to treatment.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Educate patients on copays, deductibles, coinsurance, and out-of-pocket responsibilities.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Collect payment at time of service and follow company cash-handling policies.</li><li style=\"margin: 0in; 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font-size: 14px;\"><strong>Other Duties</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Support team operations as needed.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Perform other related duties as assigned.</li></ul><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 14px;\"><strong>Minimum Qualifications</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Knowledge of medical terminology and healthcare reimbursement processes.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Understanding of chemotherapy-related drugs, supplies, and insurance considerations (SNF, LTC, Hospice).</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Familiarity with governmental and regulatory requirements related to collections.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Proficiency with computer systems, EMR/billing platforms, and data entry.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Strong attention to detail, organization, and multitasking skills.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Ability to communicate clearly and compassionately about financial matters.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Able to perform essential job functions with or without reasonable accommodation.</li></ul><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 14px;\"><strong>Education & Experience</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">High School Diploma or equivalent required.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Minimum of <strong>3 years</strong> experience in healthcare reimbursement.</li></ul><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 14px;\"><strong>Certificates/Licenses:</strong></span><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"> None required</span></p><p><span style=\"color: rgb(51, 51, 51); background-color: rgb(255, 255, 255); font-family: tahoma, sans-serif; font-size: 14px;\"><em>We offer a competitive salary and a comprehensive benefit package including health insurance, 401K and a caring work environment. We are an E.O.E.</em></span><span style=\"font-family: tahoma, sans-serif; font-size: 14px;\"> </span></p><p><span style=\"color: rgb(51, 51, 51); background-color: rgb(255, 255, 255); font-family: tahoma, sans-serif; font-size: 14px;\"><em>Please visit our website at www.ironwoodcrc.com. "Outsmarting Cancer One Patient at a Time"</em></span><span style=\"font-family: tahoma, sans-serif; font-size: 14px;\"> </span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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