Front Office Supervisor (m/w/d)

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    "ExternalDescriptionStr": "<p style=\"background-color: white; line-height: normal; margin-bottom: 0cm; text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\">Sobald ein Gast unser Hotel betritt beginnt sein unvergessliches Erlebnis und du sorgst dafür, dass es genau so bleibt. Als <strong>Front Office Supervisor (m/w/d)</strong> bist du nicht nur zuverlässige Ansprechperson für alle Anliegen und Transaktionen, sondern gibst auch wertvolle Tipps zur Umgebung und planst im Voraus alle Details für einen reibungslosen Aufenthalt. Mit deinem Organisationstalent und deiner herzlichen Art schaffst du eine Atmosphäre, in der sich unsere Gäste jederzeit wie zu Hause fühlen.</span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm; text-align: justify;\">&nbsp;</p><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm; text-align: justify;\"><span style=\"color: rgb(28, 28, 28); font-family: Arial, sans-serif;\"><strong>Das sind deine Hauptaufgaben:</strong></span></p><ul><li><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\"><span style=\"color: black; font-family: Arial, sans-serif;\">Herzlicher Empfang unserer nationalen und internationalen Gäste beim Check-in und Check-out</span></p></li><li><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\"><span style=\"color: black; font-family: Arial, sans-serif;\">Leitung der Schichten im Früh- und Spätdienst</span></p></li><li><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\"><span style=\"color: black; font-family: Arial, sans-serif;\">Einarbeitung neuer Rezeptionisten und Auszubildenden</span></p></li><li><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\"><span style=\"color: black; font-family: Arial, sans-serif;\">Vorbereitende Arbeiten für unsere Buchhaltung inklusive Kassenführung und Debitorenkontrolle</span></p></li><li><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\"><span style=\"color: black; font-family: Arial, sans-serif;\">Annahme und Bearbeitung von Reservierungen in Abwesenheit der Reservierungsabteilung</span></p></li><li><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\"><span style=\"color: black; font-family: Arial, sans-serif;\">Professionelles Beschwerdemanagement</span></p></li><li><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\"><span style=\"color: black; font-family: Arial, sans-serif;\">Bearbeitung der eingehenden Korrespondenz</span></p></li></ul><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\">&nbsp;</p><p style=\"background-color: white; line-height: normal; margin: 0cm 0cm 0cm 18pt;\">&nbsp;</p><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm; text-align: justify;\"><span style=\"color: rgb(28, 28, 28); font-family: Arial, sans-serif;\"><strong>Das bieten wir Dir:</strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Unbefristeter Arbeitsvertrag</span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Dienstplan 2 Wochen im Voraus</span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Klare Ziele, regelmäßige Feedbacks und ein persönlicher Entwicklungsplan für deine Karriere</span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Umfangreiche Weiterbildungstools</span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-GB\">Jubiläums und Dankeschön Prämien</span></span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Corporate Benefits</span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Weihnachtsgeld</span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Urlaubsgeld&nbsp;</span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Recommend a friend - Prämie bis 400,-€ netto</span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">lache Hierarchien, kurze Wege, offene Kommunikation und ein super Betriebsklima – inklusive regelmäßiger Teamevents</span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Kostenlose frisch gekochte Mitarbeiterverpflegung während der Arbeitszeit in unserem „Heart of House“</span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Die Arbeitskleidung wird zur Verfügung gestellt und gereinigt</span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">28 Urlaubstage plus 4 geschenkte Tage im Jahr – als Ausgleich für die Umziehzeit der Uniform</span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Nach einem Jahr bei uns erhältst du eine betriebliche Krankenversicherung als zusätzlichen Benefit</span></li><li style=\"line-height: 115%;\"><p><span style=\"font-family: Arial, sans-serif;\">Weltweite Hotelermäßigung in über 7000 IHG-Hotels, sowie in den Restaurants</span></p><p>&nbsp;</p><p>&nbsp;</p></li></ul><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\">&nbsp;</p><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\"><span style=\"color: rgb(28, 28, 28); font-family: Arial, sans-serif;\"><strong>Idealerweise bringst du folgendes mit:</strong></span></p><ul><li><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\"><span style=\"color: rgb(28, 28, 28); font-family: Arial, sans-serif;\">Eine abgeschlossene Berufsausbildung in der Hotellerie</span></p></li><li><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\"><span style=\"color: rgb(28, 28, 28); font-family: Arial, sans-serif;\">Bereits erste Erfahrung an der Rezeption</span></p></li><li><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\"><span style=\"color: rgb(28, 28, 28); font-family: Arial, sans-serif;\">Sehr gute Deutsch und Englischkenntnisse</span></p></li><li><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\"><span style=\"color: rgb(28, 28, 28); font-family: Arial, sans-serif;\">Ein sicheres und souveränes Auftreten im Umgang mit Gästen sowie einen professionellen Umgang mit Beschwerden</span></p></li></ul><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\">&nbsp;</p><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\"><span style=\"color: rgb(28, 28, 28); font-family: Arial, sans-serif;\">Ganz gleich, wo deine persönlichen Interessen und Stärken liegen, bei <strong>Holiday Inn®</strong>&nbsp;und&nbsp;<strong>IHG®&nbsp;</strong>sorgen wir dafür, dass du ganz nach unserem Grundsatz <strong>„Room to be yourself</strong>“ du selbst bleiben und dich weiterentwickeln kannst.</span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\">&nbsp;</p><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\"><span style=\"color: rgb(28, 28, 28); font-family: Arial, sans-serif;\"><strong>Wir freuen uns schon jetzt auf Deine Bewerbung!</strong></span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\">&nbsp;</p><p style=\"line-height: normal;\"><span style=\"font-family: Arial, sans-serif;\">Holiday Inn Frankfurt – Alte Oper&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span><br><span style=\"font-family: Arial, sans-serif;\">Mainzer Landstraße 27&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</span><br><span style=\"font-family: Arial, sans-serif;\">60329 Frankfurt &nbsp;</span></p><p><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-GB\">Bettina Hohm</span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-GB\">Human Resources Manager&nbsp;</span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-GB\">Tel: 069 - 255 156 5930 &nbsp;</span></span></p><p><span style=\"font-family: Arial, sans-serif;\">[email protected]</span></p><p>&nbsp;</p>",
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