Intake & Employment Specialist - 2025769

{
  "content_hash": "78e2c639283ad8223176e363906ae26a975ed3a44f901fba6bbb9bcebca9548a",
  "source_hash": "9aa970b6c7b4604c1a1615876a6305a50c7780ca4ed184f1b0b29177d5143616",
  "last_changed_at": "2026-06-23T07:56:36.477Z",
  "active_status": "active"
}

{
  "dedupe": null,
  "language": "en",
  "location": {
    "raw": "Chicagoland, IL",
    "city": "Chicagoland",
    "region": "IL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": 24,
  "salary_min": 21,
  "inferred_at": "2026-06-23T07:56:36.439Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Chicagoland, IL",
      "city": "Chicagoland",
      "region": "IL",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "lists": [
    {
      "text": "ROLE & RESPONSIBILITIES:",
      "content": "\n<li>Conduct initial client intake, including collecting demographic data, verifying documentation, and determining program eligibility.&nbsp;</li>\n<li>Provide orientation to available services and enroll clients based on assessed needs.&nbsp;</li>\n<li>Schedule and coordinate appointments to ensure successful connection with internal staff and services.&nbsp;</li>\n<li>Deliver individualized workforce coaching, including pre-employment assessments, career planning, and job readiness preparation aligned with client skills, English proficiency, and goals.&nbsp;</li>\n<li>Facilitate one-on-one and group job readiness sessions covering resume development, interview preparation, job search strategies, and U.S. workplace expectations.&nbsp;</li>\n<li>Support clients in obtaining employment by matching them with appropriate opportunities, assisting with applications, coordinating interviews, and facilitating onboarding.&nbsp;</li>\n<li>Assist clients in addressing employment barriers by developing transportation plans and resolving logistical or personal challenges.&nbsp;</li>\n<li>Provide ongoing follow-up and retention support to promote job stability, address workplace concerns, and assist with job transitions or reemployment as needed.&nbsp;</li>\n<li>Guide clients in identifying short- and long-term career goals and connect them with training programs, educational resources, and career pathway opportunities.&nbsp;</li>\n<li>Make internal referrals to services such as case management, ESL, mental health, youth programs, and immigration legal services.&nbsp;</li>\n<li>Coordinate external referrals to community organizations and maintain a resource network to address needs beyond internal services.&nbsp;</li>\n<li>Develop and maintain relationships with employers and community partners to expand employment opportunities aligned with client skills and career goals.&nbsp;</li>\n<li>Maintain accurate, timely case notes, client records, and reporting documentation in compliance with program and grant requirements.&nbsp;</li>\n<li>Provide administrative support, including managing shared calendars, coordinating communications (mail, fax, phone), and offering translation as needed.&nbsp;</li>\n<li>Train and supervise volunteers and interns supporting program services.&nbsp;</li>\n<li>Participate in team meetings, staff trainings, and community events to enhance collaboration and service delivery.&nbsp;</li>\n<li>Conduct outreach and attend community meetings to build partnerships and increase client access to resources.&nbsp;</li>\n<li>Provide general office and program support, including backup front desk coverage and other duties as assigned.</li>\n"
    },
    {
      "text": "JOB REQUIREMENTS:",
      "content": "\n<li>Mature and personal Christian faith</li>\n<li>Committed to the mission, vision, and values of World Relief</li>\n<li>Desire to serve and empower the Church to impact vulnerable communities</li>\n<li>Able to affirm and/or acknowledge World Reliefs <a rel=\"noopener noreferrer\" href=\"https://worldrelief.org/values/\" class=\"postings-link\">Core Beliefs</a>, <a rel=\"noopener noreferrer\" href=\"https://worldrelief.org/statement-of-faith-details/\" class=\"postings-link\">Statement of Faith</a>, <a rel=\"noopener noreferrer\" href=\"https://worldrelief.org/content/uploads/2022/06/Towards-a-Fresh-Embrace-of-our-Christian-Identity-2.pdf\" class=\"postings-link\">Christian Identity</a> and <a rel=\"noopener noreferrer\" href=\"https://www.nae.org/for-the-health-of-the-nation-publication/\" class=\"postings-link\">National Association of Evangelicals' For the Health of The Nation document</a></li>\n<li>Fluency in written and spoken English&nbsp;</li>\n<li>Demonstrated cross-cultural experience&nbsp;</li>\n<li>Minimum of two (2) years of experience in immigrant case management or a related field&nbsp;</li>\n<li>Ability to work collaboratively and support team members during periods of high client volume or emergencies&nbsp;</li>\n<li>Proficiency in Microsoft Office applications&nbsp;</li>\n<li>Valid driver’s license and ability to pass an MVR Background screening</li>\n"
    },
    {
      "text": "PREFERRED QUALIFICATIONS:",
      "content": "\n<li>Strong attention to detail with the ability to organize, prioritize, and follow through on multiple assignments and projects&nbsp;</li>\n<li>Demonstrated ability to maintain accurate and comprehensive records&nbsp;</li>\n<li>Self-motivated with strong problem-solving skills and consistent follow-through&nbsp;</li>\n<li>Knowledge of, or willingness to learn, immigration statuses and associated eligibility for benefits&nbsp;</li>\n<li>Ability to network effectively and build relationships to develop referral partnerships&nbsp;</li>\n<li>Excellent interpersonal, communication, and conflict resolution skills</li>\n<li>Fluency in one or more languages commonly spoken by World Relief clients (e.g., French, Arabic, Spanish, Ukrainian, Russian, Swahili, Lingala, Farsi, Dari, Pashto, Assyrian, Rohingya) strongly preferred</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1782157788275,
  "updatedAt": null,
  "categories": {
    "team": "Human Services",
    "location": "Chicagoland, IL",
    "commitment": "Regular, Full-time",
    "department": "US Programs",
    "allLocations": [
      "Chicagoland, IL"
    ]
  },
  "salaryRange": {
    "max": 24,
    "min": 21,
    "currency": "USD",
    "interval": "per-hour-wage"
  },
  "workplaceType": "onsite"
}