Home › Companies › DF82F4FEC533913CE59D380DC7829351 › Customer Support Technician II
Customer Support Technician II
DF82F4FEC533913CE59D380DC7829351 · Teal Drones - SLC, UT 84115; 2800 S West Temple Suite 2, SLC, UT, 84115, USA · Active · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | DF82F4FEC533913CE59D380DC7829351 |
| Title | Customer Support Technician II |
| Normalized title | - |
| Department / team | - |
| Location | SLC, UT, United States |
| Work model | - |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-04-23 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from DF82F4FEC533913CE59D380DC7829351. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in SLC. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | DF82F4FEC533913CE59D380DC7829351 |
| Source | e4f1eccd-b038-47ec-a09c-02b91cca1ccb |
| ATS provider | Paycom ATS |
Description
Description
Position Summary
Teal Drones is seeking a Customer Support Technician II who thrives in a dynamic environment and is passionate about solving technical challenges while delivering an excellent customer experience.
The Customer Support Technician II serves as an independent contributor responsible for managing and resolving standard customer support cases. This role builds technical expertise across UAS platforms while contributing to documentation and process improvement.
Essential Duties and Responsibilities
Independently troubleshoot and resolve moderately complex customer issues
Develop working knowledge of Teal Drones UAS platforms and systems
Assist with UAS testing and diagnostics
Document support processes, SOPs, and knowledge base articles
Collaborate with cross-functional teams to escalate and track issues
Maintain accurate case records in CRM/ERP systems
Identify recurring issues and provide feedback for improvement
Required Qualifications
1–3 years of experience in technical support or related field
Basic to intermediate troubleshooting and diagnostic skills
Strong communication skills with ability to explain technical concepts
Ability to manage multiple priorities independently
Eagerness to learn and grow within a technical support career path
Additional Desired Qualifications
Experience with CRM, ERP, or ticketing systems preferred
Proficient with Microsoft Office; familiarity with Jira, CRM, or ERP systems is preferred but not required
Part 107 certification or UAS experience is a plus
Physical Requirements and Working Conditions
Must be able to walk, stand, and navigate large indoor and outdoor facilities for extended periods of time.
Ability to lift, carry, and move materials and equipment weighing up to 25 lbs on a regular basis.
Use of personal protective equipment (PPE) may be required in designated areas or when performing specific tasks, in accordance with safety protocols and company policy.
May be required to climb ladders, stoop, kneel, or crouch during inspections, maintenance walk-throughs, or emergency response situations.
Regular exposure to facility operations including noise, dust, temperature fluctuations, and industrial equipment.
Occasional off-hours or weekend work required for emergency facility responses or projects as needed
Requires frequent use of a computer and other standard office equipment for documentation, communication, and coordination tasks.
Background Check
This position will require successfully completing a post-offer background check. Qualified candidates with a criminal history will be considered and are not automatically disqualified, consistent with federal and state law.
EEO and ITAR/EAR Work Authorization Disclosure
Red Cat Holdings provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This position requires direct or indirect access to hardware, software, technology or technical data controlled under the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Successful candidates for positions subject to ITAR/EAR restrictions must provide proof of U.S. Citizenship or Permanent Residence and must not require sponsorship for export-restricted work authorization.
E-Verify
The company participates E-Verify ensure eligibility for employment and compliance with Right to Work rules.
Compensation: Base pay, plus generous annual equity package and potential bonuses.
Full job record
| Job ID | 8ff0c57a64ce8f67ec60cee1e3308ffd001adde4 |
| Org ID | 0ba30d0c-7802-468e-8b2f-34b1ccb00b80 |
| Source ID | e4f1eccd-b038-47ec-a09c-02b91cca1ccb |
| Board ID | e4f1eccd-b038-47ec-a09c-02b91cca1ccb |
| Provider | paycom |
| Provider Job Key | 333856 |
| Title | Customer Support Technician II |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Teal Drones - SLC, UT 84115; 2800 S West Temple Suite 2, SLC, UT, 84115, USA |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | UT |
| City | SLC |
| Salary Raw | Description Position Summary Teal Drones is seeking a Customer Support Technician II who thrives in a dynamic environment and is passionate about solving technical challenges while delivering an excellent customer experience. The Customer Support Technician II serves as an independent contributor responsible for managing and resolving standard customer support cases. This role builds technical expertise across UAS platforms while contributing to documentation and process improvement. Essential Duties and Responsibilities Independently troubleshoot and resolve moderately complex customer issues Develop working knowledge of Teal Drones UAS platforms and systems Assist with UAS testing and diagnostics Document support processes, SOPs, and knowledge base articles Collaborate with cross-functional teams to escalate and track issues Maintain accurate case records in CRM/ERP systems Identify recurring issues and provide feedback for improvement Required Qualifications 1–3 years of experience in technical support or related field Basic to intermediate troubleshooting and diagnostic skills Strong communication skills with ability to explain technical concepts Ability to manage multiple priorities independently Eagerness to learn and grow within a technical support career path Additional Desired Qualifications Experience with CRM, ERP, or ticketing systems preferred Proficient with Microsoft Office; familiarity with Jira, CRM, or ERP systems is preferred but not required Part 107 certification or UAS experience is a plus Physical Requirements and Working Conditions Must be able to walk, stand, and navigate large indoor and outdoor facilities for extended periods of time. Ability to lift, carry, and move materials and equipment weighing up to 25 lbs on a regular basis. Use of personal protective equipment (PPE) may be required in designated areas or when performing specific tasks, in accordance with safety protocols and company policy. May be required to climb ladders, stoop, kneel, or crouch during inspections, maintenance walk-throughs, or emergency response situations. Regular exposure to facility operations including noise, dust, temperature fluctuations, and industrial equipment. Occasional off-hours or weekend work required for emergency facility responses or projects as needed Requires frequent use of a computer and other standard office equipment for documentation, communication, and coordination tasks. Background Check This position will require successfully completing a post-offer background check. Qualified candidates with a criminal history will be considered and are not automatically disqualified, consistent with federal and state law. EEO and ITAR/EAR Work Authorization Disclosure Red Cat Holdings provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This position requires direct or indirect access to hardware, software, technology or technical data controlled under the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Successful candidates for positions subject to ITAR/EAR restrictions must provide proof of U.S. Citizenship or Permanent Residence and must not require sponsorship for export-restricted work authorization. E-Verify The company participates E-Verify ensure eligibility for employment and compliance with Right to Work rules. Compensation: Base pay, plus generous annual equity package and potential bonuses. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=333856&clientkey=DF82F4FEC533913CE59D380DC7829351 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=333856&clientkey=DF82F4FEC533913CE59D380DC7829351 |
| First Seen At | 2026-05-31 19:07:33Z |
| Last Seen At | 2026-06-06 09:56:47Z |
| Last Checked At | 2026-06-06 09:56:47Z |
| Last Changed At | 2026-05-31 19:07:33Z |
| Inactive At | — |
| Source Posted At | 2026-04-23 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=DF82F4FEC533913CE59D380DC7829351/date=2026-06-06/2026-06-06T09-56-44-363Z-a0c8d982320da1511638f43850ba561af7715b67f8cc9cc32c31e5762e8ec4eb.json |
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"description": "<h2 style=\"margin-top:8px; margin-bottom:4px; text-indent:-.1pt\"><strong><span style=\"font-size:14pt\"><span style=\"font-family:Arial,sans-serif\"><span style=\"position:relative\"><span style=\"top:0.5pt\"><span style=\"font-style:italic\"><span style=\"font-size:11.0pt\"><span style=\"font-style:normal\">Position Summary</span></span></span></span></span></span></span></strong></h2>\r\n\r\n<div align=\"center\" style=\"margin-top:8px; text-align:center; text-indent:-.1pt\">\r\n<hr align=\"center\" size=\"2\" width=\"100%\" /></div>\r\n\r\n<p style=\"text-indent:0in\"><span style=\"font-size:12pt\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"position:relative\"><span style=\"top:0.5pt\"><span style=\"font-size:11.0pt\"><span style=\"font-family:"Arial",sans-serif\">Teal Drones is seeking a <b>Customer Support Technician II</b> who thrives in a dynamic environment and is passionate about solving technical challenges while delivering an excellent customer experience.</span></span></span></span></span></span></p>\r\n\r\n<p style=\"text-indent:0in\"><span style=\"font-size:12pt\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"position:relative\"><span style=\"top:0.5pt\"><span style=\"font-size:11.0pt\"><span style=\"font-family:"Arial",sans-serif\">The Customer Support Technician II serves as an independent contributor responsible for managing and resolving standard customer support cases. This role builds technical expertise across UAS platforms while contributing to documentation and process improvement.</span></span></span></span></span></span></p>\r\n\r\n<div align=\"center\" style=\"text-align:center; text-indent:0in\">\r\n<hr align=\"center\" size=\"2\" width=\"100%\" /></div>\r\n\r\n<h2 style=\"margin-top:8px; margin-bottom:4px; text-indent:-.1pt\"><strong><span style=\"font-size:14pt\"><span style=\"font-family:Arial,sans-serif\"><span style=\"position:relative\"><span style=\"top:0.5pt\"><span style=\"font-style:italic\"><span style=\"font-size:11.0pt\"><span style=\"font-style:normal\">Essential Duties and Responsibilities</span></span></span></span></span></span></span></strong></h2>\r\n\r\n<div align=\"center\" style=\"margin-top:8px; text-align:center; text-indent:-.1pt\">\r\n<hr align=\"center\" size=\"2\" width=\"100%\" /></div>\r\n\r\n<ul style=\"margin-top:16px; margin-bottom:11px\">\r\n\t<li style=\"margin-top:16px; margin-bottom:11px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"tab-stops:list .5in\"><span style=\"punctuation-wrap:hanging\"><span style=\"text-autospace:ideograph-numeric ideograph-other\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"position:relative\"><span style=\"top:0.5pt\"><span style=\"font-size:11.0pt\"><span style=\"line-height:115%\"><span style=\"font-family:"Arial",sans-serif\"><span style=\"position:relative\"><span style=\"top:0pt\">Independently troubleshoot and resolve moderately complex customer issues </span></span></span></span></span></span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-top:16px; margin-bottom:11px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"tab-stops:list .5in\"><span style=\"punctuation-wrap:hanging\"><span style=\"text-autospace:ideograph-numeric ideograph-other\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"position:relative\"><span style=\"top:0.5pt\"><span style=\"font-size:11.0pt\"><span style=\"line-height:115%\"><span style=\"font-family:"Arial",sans-serif\"><span style=\"position:relative\"><span style=\"top:0pt\">Develop working knowledge of Teal Drones UAS platforms and systems </span></span></span></span></span></span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-top:16px; margin-bottom:11px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"tab-stops:list .5in\"><span style=\"punctuation-wrap:hanging\"><span style=\"text-autospace:ideograph-numeric ideograph-other\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"position:relative\"><span style=\"top:0.5pt\"><span style=\"font-size:11.0pt\"><span style=\"line-height:115%\"><span style=\"font-family:"Arial",sans-serif\"><span style=\"position:relative\"><span style=\"top:0pt\">Assist with UAS testing and diagnostics </span></span></span></span></span></span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-top:16px; margin-bottom:11px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"tab-stops:list .5in\"><span style=\"punctuation-wrap:hanging\"><span style=\"text-autospace:ideograph-numeric ideograph-other\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"position:relative\"><span style=\"top:0.5pt\"><span style=\"font-size:11.0pt\"><span style=\"line-height:115%\"><span style=\"font-family:"Arial",sans-serif\"><span style=\"position:relative\"><span style=\"top:0pt\">Document support processes, SOPs, and knowledge base articles </span></span></span></span></span></span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-top:16px; margin-bottom:11px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"tab-stops:list .5in\"><span style=\"punctuation-wrap:hanging\"><span style=\"text-autospace:ideograph-numeric ideograph-other\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"position:relative\"><span style=\"top:0.5pt\"><span style=\"font-size:11.0pt\"><span style=\"line-height:115%\"><span style=\"font-family:"Arial",sans-serif\"><span style=\"position:relative\"><span style=\"top:0pt\">Collaborate with cross-functional teams to escalate and track issues </span></span></span></span></span></span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-top:16px; margin-bottom:11px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"tab-stops:list .5in\"><span style=\"punctuation-wrap:hanging\"><span style=\"text-autospace:ideograph-numeric ideograph-other\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"position:relative\"><span style=\"top:0.5pt\"><span style=\"font-size:11.0pt\"><span style=\"line-height:115%\"><span style=\"font-family:"Arial",sans-serif\"><span style=\"position:relative\"><span style=\"top:0pt\">Maintain accurate case records in CRM/ERP systems </span></span></span></span></span></span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-top:16px; margin-bottom:11px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"tab-stops:list .5in\"><span style=\"punctuation-wrap:hanging\"><span style=\"text-autospace:ideograph-numeric ideograph-other\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"position:relative\"><span style=\"top:0.5pt\"><span style=\"font-size:11.0pt\"><span style=\"line-height:115%\"><span style=\"font-family:"Arial",sans-serif\"><span style=\"position:relative\"><span style=\"top:0pt\">Identify recurring issues and provide feedback for improvement </span></span></span></span></span></span></span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<div align=\"center\" style=\"text-align:center; text-indent:0in\">\r\n<hr align=\"center\" size=\"2\" width=\"100%\" /></div>\r\n\r\n<h2 style=\"margin-top:8px; margin-bottom:4px; text-indent:-.1pt\"><strong><span style=\"font-size:14pt\"><span style=\"font-family:Arial,sans-serif\"><span style=\"position:relative\"><span style=\"top:0.5pt\"><span style=\"font-style:italic\"><span style=\"font-size:11.0pt\"><span style=\"font-style:normal\">Required Qualifications</span></span></span></span></span></span></span></strong></h2>\r\n\r\n<div align=\"center\" style=\"margin-top:8px; text-align:center; text-indent:-.1pt\">\r\n<hr align=\"center\" size=\"2\" width=\"100%\" /></div>\r\n\r\n<ul style=\"margin-top:16px; margin-bottom:11px\">\r\n\t<li style=\"margin-top:16px; margin-bottom:11px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"tab-stops:list .5in\"><span style=\"punctuation-wrap:hanging\"><span style=\"text-autospace:ideograph-numeric ideograph-other\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"position:relative\"><span style=\"top:0.5pt\"><span style=\"font-size:11.0pt\"><span style=\"line-height:115%\"><span style=\"font-family:"Arial",sans-serif\"><span style=\"position:relative\"><span style=\"top:0pt\">1–3 years of experience in technical support or related field </span></span></span></span></span></span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-top:16px; margin-bottom:11px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"tab-stops:list .5in\"><span style=\"punctuation-wrap:hanging\"><span style=\"text-autospace:ideograph-numeric ideograph-other\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"position:relative\"><span style=\"top:0.5pt\"><span style=\"font-size:11.0pt\"><span style=\"line-height:115%\"><span style=\"font-family:"Arial",sans-serif\"><span style=\"position:relative\"><span style=\"top:0pt\">Basic to intermediate troubleshooting and diagnostic skills </span></span></span></span></span></span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-top:16px; margin-bottom:11px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"tab-stops:list .5in\"><span style=\"punctuation-wrap:hanging\"><span style=\"text-autospace:ideograph-numeric ideograph-other\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"position:relative\"><span style=\"top:0.5pt\"><span style=\"font-size:11.0pt\"><span style=\"line-height:115%\"><span style=\"font-family:"Arial",sans-serif\"><span style=\"position:relative\"><span style=\"top:0pt\">Strong communication skills with ability to explain technical concepts </span></span></span></span></span></span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-top:16px; margin-bottom:11px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"tab-stops:list .5in\"><span style=\"punctuation-wrap:hanging\"><span style=\"text-autospace:ideograph-numeric ideograph-other\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"position:relative\"><span style=\"top:0.5pt\"><span style=\"font-size:11.0pt\"><span style=\"line-height:115%\"><span style=\"font-family:"Arial",sans-serif\"><span style=\"position:relative\"><span style=\"top:0pt\">Ability to manage multiple priorities independently </span></span></span></span></span></span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-top:16px; margin-bottom:11px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"tab-stops:list .5in\"><span style=\"punctuation-wrap:hanging\"><span style=\"text-autospace:ideograph-numeric ideograph-other\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"position:relative\"><span style=\"top:0.5pt\"><span style=\"font-size:11.0pt\"><span style=\"line-height:115%\"><span style=\"font-family:"Arial",sans-serif\"><span style=\"position:relative\"><span style=\"top:0pt\">Eagerness to learn and grow within a technical support career path</span></span></span></span></span></span></span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<div align=\"center\" style=\"text-align:center; text-indent:0in\">\r\n<hr align=\"center\" size=\"2\" width=\"100%\" /></div>\r\n\r\n<h2 style=\"margin-top:8px; margin-bottom:4px; text-indent:-.1pt\"><strong><span style=\"font-size:14pt\"><span style=\"font-family:Arial,sans-serif\"><span style=\"position:relative\"><span style=\"top:0.5pt\"><span style=\"font-style:italic\"><span style=\"font-size:11.0pt\"><span style=\"font-style:normal\">Additional Desired Qualifications</span></span></span></span></span></span></span></strong></h2>\r\n\r\n<div align=\"center\" style=\"margin-top:8px; text-align:center; text-indent:-.1pt\">\r\n<hr align=\"center\" size=\"2\" width=\"100%\" /></div>\r\n\r\n<ul style=\"margin-top:16px; margin-bottom:11px\">\r\n\t<li style=\"margin-top:16px; margin-bottom:11px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"tab-stops:list .5in\"><span style=\"punctuation-wrap:hanging\"><span style=\"text-autospace:ideograph-numeric ideograph-other\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"position:relative\"><span style=\"top:0.5pt\"><span style=\"font-size:11.0pt\"><span style=\"line-height:115%\"><span style=\"font-family:"Arial",sans-serif\"><span style=\"position:relative\"><span style=\"top:0pt\">Experience with CRM, ERP, or ticketing systems preferred </span></span></span></span></span></span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-top:16px; margin-bottom:11px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"tab-stops:list .5in\"><span style=\"punctuation-wrap:hanging\"><span style=\"text-autospace:ideograph-numeric ideograph-other\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"position:relative\"><span style=\"top:0.5pt\"><span style=\"font-size:11.0pt\"><span style=\"line-height:115%\"><span style=\"font-family:"Arial",sans-serif\"><span style=\"position:relative\"><span style=\"top:0pt\">Proficient with Microsoft Office; familiarity with Jira, CRM, or ERP systems is preferred but not required</span></span></span></span></span></span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-top:16px; margin-bottom:11px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"tab-stops:list .5in\"><span style=\"punctuation-wrap:hanging\"><span style=\"text-autospace:ideograph-numeric ideograph-other\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"position:relative\"><span style=\"top:0.5pt\"><span style=\"font-size:11.0pt\"><span style=\"line-height:115%\"><span style=\"font-family:"Arial",sans-serif\"><span style=\"position:relative\"><span style=\"top:0pt\">Part 107 certification or UAS experience is a plus </span></span></span></span></span></span></span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<div align=\"center\" style=\"text-align:center; text-indent:0in\">\r\n<hr align=\"center\" size=\"2\" width=\"100%\" /></div>\r\n\r\n<h2 style=\"margin-top:8px; margin-bottom:4px; text-indent:-.1pt\"><strong><span style=\"font-size:14pt\"><span style=\"font-family:Arial,sans-serif\"><span style=\"position:relative\"><span style=\"top:0.5pt\"><span style=\"font-style:italic\"><span style=\"font-size:11.0pt\"><span style=\"font-style:normal\">Physical Requirements and Working Conditions</span></span></span></span></span></span></span></strong></h2>\r\n\r\n<div align=\"center\" style=\"margin-top:8px; text-align:center; text-indent:-.1pt\">\r\n<hr align=\"center\" size=\"2\" width=\"100%\" /></div>\r\n\r\n<ul style=\"margin-top:16px; margin-bottom:11px\">\r\n\t<li style=\"margin-top:16px; margin-bottom:11px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"tab-stops:list .5in\"><span style=\"punctuation-wrap:hanging\"><span style=\"text-autospace:ideograph-numeric ideograph-other\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"position:relative\"><span style=\"top:0.5pt\"><span style=\"font-size:11.0pt\"><span style=\"line-height:115%\"><span style=\"font-family:"Arial",sans-serif\"><span style=\"position:relative\"><span style=\"top:0pt\">Must be able to walk, stand, and navigate large indoor and outdoor facilities for extended periods of time.</span></span></span></span></span></span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-top:16px; 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margin-bottom:11px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"tab-stops:list .5in\"><span style=\"punctuation-wrap:hanging\"><span style=\"text-autospace:ideograph-numeric ideograph-other\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"position:relative\"><span style=\"top:0.5pt\"><span style=\"font-size:11.0pt\"><span style=\"line-height:115%\"><span style=\"font-family:"Arial",sans-serif\"><span style=\"position:relative\"><span style=\"top:0pt\">Occasional off-hours or weekend work required for emergency facility responses or projects as needed</span></span></span></span></span></span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-top:16px; margin-bottom:11px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"tab-stops:list .5in\"><span style=\"punctuation-wrap:hanging\"><span style=\"text-autospace:ideograph-numeric ideograph-other\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"position:relative\"><span style=\"top:0.5pt\"><span style=\"font-size:11.0pt\"><span style=\"line-height:115%\"><span style=\"font-family:"Arial",sans-serif\"><span style=\"position:relative\"><span style=\"top:0pt\">Requires frequent use of a computer and other standard office equipment for documentation, communication, and coordination tasks.</span></span></span></span></span></span></span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<div align=\"center\" style=\"margin-top:13px; margin-bottom:13px; text-align:center; text-indent:0in\">\r\n<hr align=\"center\" size=\"2\" width=\"100%\" /></div>\r\n\r\n<p style=\"margin-top:13px; margin-bottom:13px; text-indent:0in\"><span style=\"font-size:12pt\"><span style=\"line-height:120%\"><span style=\"tab-stops:538.4pt\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"position:relative\"><span style=\"top:0.5pt\"><b><span style=\"font-size:11.0pt\"><span style=\"line-height:120%\"><span style=\"font-family:"Arial",sans-serif\">Background</span></span></span></b> <b><span style=\"font-size:11.0pt\"><span style=\"line-height:120%\"><span style=\"font-family:"Arial",sans-serif\">Check</span></span></span></b></span></span></span></span></span></span></p>\r\n\r\n<p style=\"margin-top:13px; margin-bottom:13px; text-indent:0in\"><span style=\"font-size:12pt\"><span style=\"line-height:120%\"><span style=\"tab-stops:538.4pt\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"position:relative\"><span style=\"top:0.5pt\"><span style=\"font-size:11.0pt\"><span style=\"line-height:120%\"><span style=\"font-family:"Arial",sans-serif\">This position will require successfully completing a post-offer background check. Qualified candidates with a criminal history will be considered and are not automatically disqualified, consistent with federal and state law.</span></span></span></span></span></span></span></span></span></p>\r\n\r\n<p style=\"margin-top:13px; margin-bottom:13px; text-indent:0in\"><span style=\"font-size:12pt\"><span style=\"line-height:120%\"><span style=\"tab-stops:538.4pt\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"position:relative\"><span style=\"top:0.5pt\"><b><span style=\"font-size:11.0pt\"><span style=\"line-height:120%\"><span style=\"font-family:"Arial",sans-serif\">EEO and ITAR/EAR Work Authorization Disclosure</span></span></span></b></span></span></span></span></span></span></p>\r\n\r\n<p style=\"margin-top:13px; margin-bottom:13px; text-indent:0in\"><span style=\"font-size:12pt\"><span style=\"line-height:120%\"><span style=\"tab-stops:538.4pt\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"position:relative\"><span style=\"top:0.5pt\"><span style=\"font-size:11.0pt\"><span style=\"line-height:120%\"><span style=\"font-family:"Arial",sans-serif\">Red Cat Holdings provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 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