Customer Service Representative

{
  "content_hash": "806e33ded713e61f74788fc468f1e9de862787beb358d1a10236633900ae073a",
  "source_hash": "e647ba268f9a4ffe2a5c7a2da45355401fb011496bda1e5abad3e17f46ff070e",
  "last_changed_at": "2026-05-29T07:02:57.787Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Las Vegas, Nevada",
    "city": "Las Vegas",
    "region": "NV",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.85
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T07:56:33.828Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Las Vegas, Nevada",
      "city": "Las Vegas",
      "region": "NV",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.85
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}

{}

{
  "lists": [
    {
      "text": "What You'll Do:",
      "content": "\n<li>Welcome all guests, check students in, and assist with enrolling, scheduling, and orientations</li>\n<li>Answer all in-person student inquiries regarding classes, testing, site information, state testing, and other questions in a timely manner</li>\n<li>Respond to virtual student inquiries via chat support, email, and phone in a timely manner</li>\n<li>Maintain accurate data entry of student information and upkeep of student and class records in the Customer Relationship Management (CRM) system</li>\n<li>Support the Operations Manager with instructor schedule confirmations, attendance documentation, inventory counting, cash reconciliation, reporting, and other daily operational tasks</li>\n<li>Assist with class preparedness by helping instructors prepare classroom materials and providing technology support as needed</li>\n<li>Help students with licensing applications</li>\n<li>Maintain a neat, clean, well-stocked, and well-maintained facility (classrooms, testing rooms, and common areas)</li>\n<li>Provide friendly service, support, and encouragement to all students</li>\n<li>Work off-site at special events such as expos, fairs, and career fairs as needed</li>\n<li>Complete other duties and special projects as assigned</li>\n"
    },
    {
      "text": "What You'll Need to Succeed:",
      "content": "\n<li>High school diploma or GED required; some college preferred</li>\n<li>Minimum 1–2 years of experience in customer-facing roles required</li>\n<li>Proficient in Microsoft Office (Word, Excel, Outlook)</li>\n<li>Basic experience with CRM software preferred</li>\n<li>Excellent customer service skills with a pleasant demeanor and strong tact</li>\n<li>Ability to multi-task and use critical thinking in a fast-paced environment</li>\n<li>Ability to lift boxes up to 40 pounds</li>\n<li>Ability to sit or stand for extended periods of time</li>\n<li>Ability to set up, break down, and move tables and chairs for events</li>\n<li>&nbsp;</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1779487273289,
  "updatedAt": null,
  "categories": {
    "team": "Operations",
    "location": "Las Vegas, Nevada",
    "commitment": "Full Time",
    "department": "Real Estate",
    "allLocations": [
      "Las Vegas, Nevada"
    ]
  },
  "salaryRange": null,
  "workplaceType": "onsite"
}