Clinical Support Staff Coordinator

{
  "content_hash": "235668ce597632afd4d42831a138918555e135d1fbb11a387fd78be641c24b0f",
  "source_hash": "a89b429567c9b8b61293f5d3eda604c6301b8994fdd2e06f455735e60c299bd7",
  "last_changed_at": "2026-06-01T13:59:48.821Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Othello, WA, US",
    "city": "Othello",
    "region": "WA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T08:37:59.867Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Othello, WA, US",
      "city": "Othello",
      "region": "WA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "day",
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "json_ld": {
    "url": "https://external-cbha.icims.com/jobs/2177/clinical-support-staff-coordinator/job",
    "@type": "JobPosting",
    "title": "Clinical Support Staff Coordinator",
    "@context": "http://schema.org",
    "baseSalary": {
      "@type": "MonetaryAmount",
      "currency": "USD",
      "maxValue": 25.43,
      "minValue": 21.19
    },
    "datePosted": "2026-05-13T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p><strong>Primary Accountabilities:</strong></p>\n<p>The Clinical Support Staff Coordinator is responsible for organizing, managing, and optimizing the daily and long-term schedules of Dental Assistants (DAs) and Medical Assistants (MAs). This role ensures adequate clinical coverage, workflow efficiency, and support for providers and patients. The Coordinator serves as a communication and operational hub between clinical support staff, providers, and administrative leadership, supporting smooth clinic operations through effective staff and provider schedule coordination.</p>\n<p> </p>\n<p>Created 02/2026</p>\n<h2>Responsibilities</h2>\n<p><strong>Description of Primary Responsibilities: </strong></p>\n<p> </p>\n<p>1. Scheduling & Coverage Coordination </p>\n<p> </p>\n<p>a. Develop, maintain, and adjust daily and weekly schedules for DAs and MAs based on clinic needs, staffing levels, provider schedules, and patient volume. </p>\n<p>b. Monitor attendance, time-off requests, call-outs, and staffing changes; coordinate appropriate backup coverage. </p>\n<p>c. Ensure compliance with staffing ratios, certification requirements, and organizational policies. </p>\n<p>d. Track schedule trends and proactively identify staffing gaps or coverage risks. </p>\n<p>e. Collaborate with leadership to implement schedule templates, rotation assignments, and cross-coverage plans. </p>\n<p> </p>\n<p>2. Provider Schedule Support </p>\n<p> </p>\n<p>a. Support and assist with provider scheduling by coordinating clinical support staff coverage aligned with provider clinic templates, availability, and patient volume. </p>\n<p>b. Collaborate with providers, clinic leadership, and scheduling teams to ensure accurate alignment between provider schedules and DA/MA assignments. </p>\n<p>c. Communicate provider schedule changes that impact clinical staffing and adjust support staff schedules accordingly. </p>\n<p>d. Assist with tracking provider schedule patterns, coverage needs, and anticipated changes that may affect staffing workflows. </p>\n<p>e. Support continuity of care by helping ensure appropriate clinical support is available for provider absences, schedule changes, or expanded clinic hours. </p>\n<p> </p>\n<p>3. Staff Communication & Support </p>\n<p> </p>\n<p>a. Serve as a primary point of contact for DAs and MAs regarding schedules, assignments, and daily workflow questions. </p>\n<p>b. Communicate staffing updates, schedule changes, and operational adjustments in a timely and clear manner.</p>\n<p>c. Support onboarding of new clinical support staff by coordinating initial schedule placement and orientation coverage </p>\n<p> </p>\n<p>4. Clinical Workflow & Operations </p>\n<p> </p>\n<p>a. Partner with providers, clinic managers, and charge nurses to ensure clinical support staff are aligned with daily patient care needs. </p>\n<p>b. Monitor clinic flow and reassign staff as needed to manage high-volume or emergent situations. </p>\n<p>c. Assist in maintaining consistent staffing coverage across multiple locations or departments</p>\n<p> </p>\n<p> </p>\n<p><strong>Description of Primary Attributes:</strong></p>\n<p> </p>\n<p><strong>General Development: </strong></p>\n<p> </p>\n<p>1. Highly organized and detail-oriented with the ability to manage complex clinical staff and provider schedules. </p>\n<p>2. Proactive problem solver who anticipates scheduling conflicts and adjusts quickly to changing clinic needs. </p>\n<p>3. Clear, professional communicator with the ability to work effectively with clinical staff, providers, and leadership. </p>\n<p>4. Adaptable and calm in a fast-paced environment with frequent changes and competing priorities. </p>\n<p>5. Collaborative, dependable, and service-oriented.</p>\n<p> </p>\n<p> </p>\n<p>Created 02/2026</p>\n<h2>Qualifications</h2>\n<p><strong>Professional and Technical Knowledge: </strong></p>\n<li> Possesses basic level to advanced level experience of written and verbal communication skills, computational and computer skills, and mathematical knowledge typically acquired through completion of a high school program. </li>\n<li> Knowledge of clinical support roles and scope of practice for Dental Assistants and Medical Assistants. </li>\n<li> Understanding of outpatient clinic workflows and how staffing levels impact patient flow and provider efficiency. </li>\n<li> Working knowledge of provider scheduling concepts, clinic templates, and coverage alignment. </li>\n<li> Familiarity with scheduling, timekeeping, and workforce management systems. </li>\n<li> Understanding of attendance tracking, time-off processes, and real-time coverage adjustments. </li>\n<li> Basic knowledge of labor regulations, organizational policies, and compliance requirements related to scheduling. </li>\n<li> Ability to interpret staffing data, schedules, and trends to identify coverage risks or inefficiencies. </li>\n<li> Proficiency in standard office technology, including email, calendars, spreadsheets, and scheduling software. </li>\n<p> </p>\n<p><strong>Technical Skills: </strong></p>\n<li> Proficiency with clinical scheduling and workforce management systems (e.g., AthenaPractice, Dentrix, UKG/EzCall). </li>\n<li> Experience reviewing and coordinating schedules within EHR systems to align provider and clinical support coverage. </li>\n<li> Strong calendar management skills across multiple providers and clinic locations.</li>\n<li>Ability to track staffing coverage, attendance, and trends using spreadsheets and reporting tools (e.g., Excel).</li>\n<li>Accurate data entry and maintenance of scheduling and timekeeping records.</li>\n<li>Proficiency with email, messaging platforms, and standard office software. </li>\n<li> Ability to quickly learn and adapt to new scheduling, timekeeping, and clinical systems.</li>\n<p> </p>\n<p><strong>Communication Skills: </strong></p>\n<li> Communicates scheduling information clearly, accurately, and in a timely manner. </li>\n<li> Effectively communicates with clinical staff, providers, and leadership across multiple departments. </li>\n<li> Ability to convey schedule changes, coverage needs, and operational updates in a professional manner. </li>\n<li> Demonstrates active listening and responsiveness to scheduling concerns or questions. </li>\n<li> Uses appropriate communication channels (email, messaging platforms, meetings) to ensure clarity and follow-through. </li>\n<li> Maintains professionalism, discretion, and confidentiality in all communications. </li>\n<p> </p>\n<p><strong>Blood/Fluid Exposure Risk: </strong><em>According to this position, this is a Category I </em></p>\n<li>Category I: Tasks routinely involve a potential for mucous membrane or skin contact exposure to blood, fluids, or tissue. Use of personal protective equipment (PPE), when appropriate, is required </li>\n<li>Category II: Usual Tasks do not involve exposure to blood, body fluid, or tissues but may require performing Unplanned Category 1 tasks Category III: Tasks involve no greater exposure to blood, body fluids, or tissues than would be encountered by a visit. Category 1 tasks are not a condition of employment </li>\n<p><strong> </strong></p>\n<p><strong>Physical Demands & Vision Requirements: </strong></p>\n<li> Ability to stand, walk, sit, use hands, fingers, and talk frequently. </li>\n<li> Ability to lift up to 25 pounds </li>\n<li> Close vision (clear vision at 20 inches or less) </li>\n<li> Distance vision (clear vision at 20 feet or more) </li>\n<li> Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)</li>\n<p> </p>\n<p>Created 02/2026</p>",
    "directApply": true,
    "jobLocation": [
      {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "99344",
          "addressRegion": "WA",
          "streetAddress": "1515 E. Columbia St.",
          "addressCountry": "US",
          "addressLocality": "Othello",
          "postOfficeBoxNumber": "UNAVAILABLE"
        }
      }
    ],
    "validThrough": "2027-05-13T04:00:00.000Z",
    "employmentType": "OTHER",
    "salaryCurrency": "USD",
    "hiringOrganization": {
      "name": "Columbia Basin Health Association",
      "@type": "Organization",
      "sameAs": "https://www.cbha.org/"
    },
    "occupationalCategory": "810 - Administration"
  },
  "detail_meta": {
    "url": "https://external-cbha.icims.com/jobs/2177/clinical-support-staff-coordinator/job?in_iframe=1",
    "http_status": 200,
    "content_type": "text/html;charset=UTF-8",
    "response_bytes": 49842,
    "compact_response_bytes": 8925,
    "original_response_bytes": 49842
  },
  "sitemap_job": {
    "id": "2177",
    "url": "https://external-cbha.icims.com/jobs/2177/clinical-support-staff-coordinator/job",
    "slug": "clinical-support-staff-coordinator",
    "lastmod": "2026-05-13T12:20:57-04:00"
  },
  "detail_errors": []
}