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NOC Technician Tier 2 (Backup & Recovery Specialist)
A81E24EFD44C464AD2D937A40A67BEC3 · West Caldwell, NJ 07006; Boca Raton, FL 33487; Brooklyn, NY 11231; Cherry Hill, NJ 08002; Melville, NY 11747; 775 Passaic Ave, West Caldwell, NJ, 7006, USA · Remote · Active · $75,000–$85,000 / year · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | A81E24EFD44C464AD2D937A40A67BEC3 |
| Title | NOC Technician Tier 2 (Backup & Recovery Specialist) |
| Normalized title | - |
| Department / team | - |
| Location | West Caldwell, NJ, United States |
| Work model | Remote / Remote |
| Employment type | - |
| Salary | $75,000–$85,000 / year |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-05-26 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from A81E24EFD44C464AD2D937A40A67BEC3. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in West Caldwell. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | A81E24EFD44C464AD2D937A40A67BEC3 |
| Source | 8e9555cb-a57f-40c4-939a-b4542f02fdaf |
| ATS provider | Paycom ATS |
Description
NOC Technician Tier 2 (Backup & Recovery Specialist)
Job Title: NOC Technician Tier 2 (Backup & Recovery Specialist)
Department: Technical Operations NOC
Reports to: Director of Technical Operations
Position Summary: The NOC Technician II plays a key mid-level support role within the Network Operations Center. This position bridges the gap between frontline alert responders and senior engineering staff. The role serves as the primary subject matter expert for backup administration, configuration, auditing, remediation, and recovery across managed client environments. This position is responsible for handling complex alert remediation, supporting infrastructure stability, assisting with onboarding processes, and ensuring the reliability and integrity of managed backup solutions. This role is ideal for a technician with strong backup and recovery expertise, experience with RMM and PSA platforms, and a proactive approach to operational reliability and documentation.
Roles and Responsibilities
Alert Remediation & Escalation Support
Respond to and resolve alerts escalated from Tier I technicians.
Troubleshoot backup failures, storage issues, offline agents, and performance anomalies.
Escalate unresolved incidents with detailed documentation and troubleshooting history.
Apply remediation actions within monitoring and management platforms or escalate to senior engineering resources as required.
Onboarding & Configuration
Assist with the setup and standardization of monitoring profiles for new clients.
Configure backup policies, retention schedules, and alert thresholds for managed environments.
Support deployment of monitoring and backup agents, backup plan configuration, and onboarding procedures for new client environments.
Backup Administration & Recovery
Administer and maintain managed backup environments, including backup scheduling, retention policies, replication settings, and storage management.
Perform and validate recovery operations, including file-level, image-based, virtual machine, and disaster recovery restores.
Lead remediation efforts for failed or misconfigured backup jobs to maintain data protection compliance.
Conduct routine audits of backup coverage, job health, storage utilization, and alert hygiene across managed client environments.
Documentation & Communication
Maintain accurate ticket updates, remediation notes, and technical documentation.
Create and maintain SOPs related to alert remediation and backup operations.
Participate in daily operational syncs and team collaboration meetings.
Tool Proficiency
Remote Monitoring & Management (RMM) platforms
Professional Services Automation (PSA) and ticketing systems
Documentation and credential management systems
Backup and disaster recovery platforms
Microsoft 365 administration and general Windows Server administration
PowerShell scripting and automation
Basic endpoint security and threat detection awareness
Qualifications & Skills:
Required Skills & Experience:
Associate’s degree in information technology, Networking, or equivalent professional experience.
2+ years of experience in a NOC, Help Desk Tier II, or related technical support role.
Strong troubleshooting skills across Windows Server systems and networking fundamentals, including DNS, DHCP, routing, and firewall concepts.
Hands-on experience administering enterprise backup and recovery solutions.
Experience with PowerShell scripting and automation.
Preferred Skills & Experience:
CompTIA A+, Network+, or Security+ certifications.
Experience with enterprise backup platforms such as Acronis, Veeam, or similar technologies.
Microsoft 365 administration experience or related certifications.
Experience working within managed service provider (MSP) environments.
Familiarity with PSA, RMM, and documentation management platforms.
Soft Skills:
Strong written communication and documentation skills.
Analytical mindset with strong problem-solving abilities.
Team-oriented approach with the ability to work collaboratively across departments
Ability to multitask and prioritize effectively in fast-paced environments.
Job Type: Full-time
Salary: $75,000 - $85,000 per year (commensurate with experience)
Benefits: Dental insurance, Health insurance, Vision Insurance, PTO, and 401(k)
Schedule: Monday to Friday (participation in on-call or extended shift coverage as needed)
Work Location: In-person (Brooklyn NY, OR Melville, NY, OR West Caldwell, NJ OR Cherry Hill, NJ, OR Boca Raton FL
Disclaimer: This document outlines the key responsibilities and expectations for the NOC Technician II role. Responsibilities may evolve based on company priorities, technical operation needs, and business requirements.
EEO Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Full job record
| Job ID | 8fc6bdc6cb88022d692f36c7e7f680e6a8d32033 |
| Org ID | 9ef9ba9d-a184-40fc-823c-36f155684a81 |
| Source ID | 8e9555cb-a57f-40c4-939a-b4542f02fdaf |
| Board ID | 8e9555cb-a57f-40c4-939a-b4542f02fdaf |
| Provider | paycom |
| Provider Job Key | 257599 |
| Title | NOC Technician Tier 2 (Backup & Recovery Specialist) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | West Caldwell, NJ 07006; Boca Raton, FL 33487; Brooklyn, NY 11231; Cherry Hill, NJ 08002; Melville, NY 11747; 775 Passaic Ave, West Caldwell, NJ, 7006, USA |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | NJ |
| City | West Caldwell |
| Salary Raw | $75,000.00 - $85,000.00 Salary |
| Salary Min | 75,000 |
| Salary Max | 85,000 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=257599&clientkey=A81E24EFD44C464AD2D937A40A67BEC3 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=257599&clientkey=A81E24EFD44C464AD2D937A40A67BEC3 |
| First Seen At | 2026-05-31 19:06:48Z |
| Last Seen At | 2026-06-06 09:54:10Z |
| Last Checked At | 2026-06-06 09:54:10Z |
| Last Changed At | 2026-05-31 19:06:48Z |
| Inactive At | — |
| Source Posted At | 2026-05-26 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=A81E24EFD44C464AD2D937A40A67BEC3/date=2026-06-06/2026-06-06T09-54-09-119Z-feaafed334849907dcf584384367dff9128719091cac21ee4c328079f2dcbdd3.json |
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"description": "<p><img alt=\"images?q=tbn:ANd9GcQleDUk8mISwA1vWIkL0OiOweiWCtit9J2yLvPZN3m3kg&s\" src=\"https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcQleDUk8mISwA1vWIkL0OiOweiWCtit9J2yLvPZN3m3kg&s\" /></p>\r\n\r\n<p align=\"left\" class=\"MsoTitle\" style=\"text-align:left; margin-top:20px\"><span style=\"font-size:24pt\"><span style=\"line-height:200%\"><span style=\"font-family:"Montserrat SemiBold"\"><span style=\"color:#37434d\"><span style=\"font-weight:bold\"><span style=\"font-size:16.0pt\"><span style=\"line-height:200%\"><span style=\"font-family:"Aptos",sans-serif\">Job Title: NOC Technician Tier 2 (Backup & Recovery Specialist)</span></span></span></span></span></span></span></span></p>\r\n\r\n<p style=\"text-align:justify; margin-bottom:15px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><b><span style=\"font-family:"Aptos",sans-serif\">Department: </span></b><span style=\"font-family:"Aptos",sans-serif\">Technical Operations NOC</span></span></span></span></span></p>\r\n\r\n<p style=\"text-align:justify; margin-bottom:15px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><b><span style=\"font-family:"Aptos",sans-serif\">Reports to:</span></b><span style=\"font-family:"Aptos",sans-serif\"> Director of Technical Operations</span></span></span></span></span></p>\r\n\r\n<h1 style=\"margin-top:16px\"><span style=\"font-size:15pt\"><span style=\"line-height:115%\"><span style=\"font-family:"Montserrat SemiBold"\"><span style=\"color:black\"><span style=\"font-size:13.0pt\"><span style=\"line-height:115%\"><span style=\"font-family:"Aptos Light",sans-serif\">Position Summary: </span></span></span><span style=\"font-size:11.0pt\"><span style=\"line-height:115%\"><span style=\"font-family:"Calibri",sans-serif\"><span style=\"font-weight:normal\">The NOC Technician II plays a key mid-level support role within the Network Operations Center. This position bridges the gap between frontline alert responders and senior engineering staff. The role serves as the primary subject matter expert for backup administration, configuration, auditing, remediation, and recovery across managed client environments. This position is responsible for handling complex alert remediation, supporting infrastructure stability, assisting with onboarding processes, and ensuring the reliability and integrity of managed backup solutions. This role is ideal for a technician with strong backup and recovery expertise, experience with RMM and PSA platforms, and a proactive approach to operational reliability and documentation.</span></span></span></span></span></span></span></span></h1>\r\n\r\n<h1 style=\"margin-top:16px\"><span style=\"font-size:15pt\"><span style=\"font-family:"Montserrat SemiBold"\"><span style=\"color:black\"><span style=\"font-size:13.0pt\"><span style=\"font-family:"Aptos Light",sans-serif\">Roles and Responsibilities</span></span></span></span></span></h1>\r\n\r\n<h1 style=\"margin-top:16px\"><span style=\"font-size:15pt\"><span style=\"line-height:150%\"><span style=\"font-family:"Montserrat SemiBold"\"><span style=\"color:black\"><span style=\"font-size:12.0pt\"><span style=\"line-height:150%\"><span style=\"font-family:"Aptos Light",sans-serif\">Alert Remediation & Escalation Support</span></span></span></span></span></span></span></h1>\r\n\r\n<ul style=\"margin-bottom:15px\">\r\n\t<li style=\"text-align:justify; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"font-family:"Calibri",sans-serif\">Respond to and resolve alerts escalated from Tier I technicians.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:justify; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"font-family:"Calibri",sans-serif\">Troubleshoot backup failures, storage issues, offline agents, and performance anomalies.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:justify; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"font-family:"Calibri",sans-serif\">Escalate unresolved incidents with detailed documentation and troubleshooting history.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:justify; margin-bottom:15px; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"font-family:"Calibri",sans-serif\">Apply remediation actions within monitoring and management platforms or escalate to senior engineering resources as required.</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<h1 style=\"margin-top:16px\"><span style=\"font-size:15pt\"><span style=\"line-height:150%\"><span style=\"font-family:"Montserrat SemiBold"\"><span style=\"color:black\"><span style=\"font-size:12.0pt\"><span style=\"line-height:150%\"><span style=\"font-family:"Aptos Light",sans-serif\">Onboarding & Configuration</span></span></span></span></span></span></span></h1>\r\n\r\n<ul style=\"margin-bottom:15px\">\r\n\t<li style=\"text-align:justify; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"font-family:"Calibri",sans-serif\">Assist with the setup and standardization of monitoring profiles for new clients.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:justify; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"font-family:"Calibri",sans-serif\">Configure backup policies, retention schedules, and alert thresholds for managed environments.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:justify; margin-bottom:15px; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"font-family:"Calibri",sans-serif\">Support deployment of monitoring and backup agents, backup plan configuration, and onboarding procedures for new client environments.</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<h1 style=\"margin-top:16px\"><span style=\"font-size:15pt\"><span style=\"line-height:150%\"><span style=\"font-family:"Montserrat SemiBold"\"><span style=\"color:black\"><span style=\"font-size:12.0pt\"><span style=\"line-height:150%\"><span style=\"font-family:"Aptos Light",sans-serif\">Backup Administration & Recovery</span></span></span></span></span></span></span></h1>\r\n\r\n<ul style=\"margin-bottom:15px\">\r\n\t<li style=\"text-align:justify; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"font-family:"Calibri",sans-serif\">Administer and maintain managed backup environments, including backup scheduling, retention policies, replication settings, and storage management.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:justify; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"font-family:"Calibri",sans-serif\">Perform and validate recovery operations, including file-level, image-based, virtual machine, and disaster recovery restores.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:justify; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"font-family:"Calibri",sans-serif\">Lead remediation efforts for failed or misconfigured backup jobs to maintain data protection compliance.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:justify; margin-bottom:15px; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"font-family:"Calibri",sans-serif\">Conduct routine audits of backup coverage, job health, storage utilization, and alert hygiene across managed client environments.</span> </span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"text-align:justify; margin-bottom:15px; margin-left:8px\"> </p>\r\n\r\n<h1 style=\"margin-top:16px\"><span style=\"font-size:15pt\"><span style=\"line-height:150%\"><span style=\"font-family:"Montserrat SemiBold"\"><span style=\"color:black\"><span style=\"font-size:12.0pt\"><span style=\"line-height:150%\"><span style=\"font-family:"Aptos Light",sans-serif\">Documentation & Communication</span></span></span></span></span></span></span></h1>\r\n\r\n<ul style=\"margin-bottom:15px\">\r\n\t<li style=\"text-align:justify; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"font-family:"Calibri",sans-serif\">Maintain accurate ticket updates, remediation notes, and technical documentation.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:justify; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"font-family:"Calibri",sans-serif\">Create and maintain SOPs related to alert remediation and backup operations.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:justify; margin-bottom:15px; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"font-family:"Calibri",sans-serif\">Participate in daily operational syncs and team collaboration meetings.</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<h1 style=\"margin-top:16px\"><span style=\"font-size:15pt\"><span style=\"line-height:150%\"><span style=\"font-family:"Montserrat SemiBold"\"><span style=\"color:black\"><span style=\"font-size:12.0pt\"><span style=\"line-height:150%\"><span style=\"font-family:"Aptos Light",sans-serif\">Tool Proficiency</span></span></span></span></span></span></span></h1>\r\n\r\n<ul style=\"margin-bottom:15px\">\r\n\t<li align=\"left\" style=\"text-align:left; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"line-height:150%\"><span style=\"font-family:"Calibri",sans-serif\">Remote Monitoring & Management (RMM) platforms</span></span></span></span></span></span></li>\r\n\t<li align=\"left\" style=\"text-align:left; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"line-height:150%\"><span style=\"font-family:"Calibri",sans-serif\">Professional Services Automation (PSA) and ticketing systems</span></span></span></span></span></span></li>\r\n\t<li align=\"left\" style=\"text-align:left; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"line-height:150%\"><span style=\"font-family:"Calibri",sans-serif\">Documentation and credential management systems</span></span></span></span></span></span></li>\r\n\t<li align=\"left\" style=\"text-align:left; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"line-height:150%\"><span style=\"font-family:"Calibri",sans-serif\">Backup and disaster recovery platforms</span></span></span></span></span></span></li>\r\n\t<li align=\"left\" style=\"text-align:left; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"line-height:150%\"><span style=\"font-family:"Calibri",sans-serif\">Microsoft 365 administration and general Windows Server administration</span></span></span></span></span></span></li>\r\n\t<li align=\"left\" style=\"text-align:left; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"line-height:150%\"><span style=\"font-family:"Calibri",sans-serif\">PowerShell scripting and automation</span></span></span></span></span></span></li>\r\n\t<li align=\"left\" style=\"text-align:left; margin-bottom:15px; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"line-height:150%\"><span style=\"font-family:"Calibri",sans-serif\">Basic endpoint security and threat detection awareness</span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<h1 style=\"margin-top:16px\"><span style=\"font-size:15pt\"><span style=\"font-family:"Montserrat SemiBold"\"><span style=\"color:black\"><span style=\"font-size:13.0pt\"><span style=\"font-family:"Aptos Light",sans-serif\">Qualifications & Skills:</span></span></span></span></span></h1>\r\n\r\n<h1 style=\"margin-top:16px\"><span style=\"font-size:15pt\"><span style=\"line-height:150%\"><span style=\"font-family:"Montserrat SemiBold"\"><span style=\"color:black\"><span style=\"font-size:12.0pt\"><span style=\"line-height:150%\"><span style=\"font-family:"Aptos Light",sans-serif\">Required Skills & Experience:</span></span></span></span></span></span></span></h1>\r\n\r\n<ul style=\"margin-bottom:15px\">\r\n\t<li style=\"text-align:justify; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"font-family:"Calibri",sans-serif\">Associate’s degree in information technology, Networking, or equivalent professional experience.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:justify; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"font-family:"Calibri",sans-serif\">2+ years of experience in a NOC, Help Desk Tier II, or related technical support role.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:justify; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"font-family:"Calibri",sans-serif\">Strong troubleshooting skills across Windows Server systems and networking fundamentals, including DNS, DHCP, routing, and firewall concepts.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:justify; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"font-family:"Calibri",sans-serif\">Hands-on experience administering enterprise backup and recovery solutions.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:justify; margin-bottom:15px; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"font-family:"Calibri",sans-serif\">Experience with PowerShell scripting and automation.</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<h1 style=\"margin-top:16px\"><span style=\"font-size:15pt\"><span style=\"line-height:150%\"><span style=\"font-family:"Montserrat SemiBold"\"><span style=\"color:black\"><span style=\"font-size:12.0pt\"><span style=\"line-height:150%\"><span style=\"font-family:"Aptos Light",sans-serif\">Preferred Skills & Experience:</span></span></span></span></span></span></span></h1>\r\n\r\n<ul style=\"margin-bottom:15px\">\r\n\t<li style=\"text-align:justify; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"font-family:"Calibri",sans-serif\">CompTIA A+, Network+, or Security+ certifications.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:justify; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"font-family:"Calibri",sans-serif\">Experience with enterprise backup platforms such as Acronis, Veeam, or similar technologies.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:justify; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"font-family:"Calibri",sans-serif\">Microsoft 365 administration experience or related certifications.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:justify; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"font-family:"Calibri",sans-serif\">Experience working within managed service provider (MSP) environments.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:justify; margin-bottom:15px; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"font-family:"Calibri",sans-serif\">Familiarity with PSA, RMM, and documentation management platforms.</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<h1 style=\"margin-top:16px\"><span style=\"font-size:15pt\"><span style=\"font-family:"Montserrat SemiBold"\"><span style=\"color:black\"><span style=\"font-size:12.0pt\"><span style=\"font-family:"Aptos Light",sans-serif\">Soft Skills:</span></span></span></span></span></h1>\r\n\r\n<ul style=\"margin-bottom:15px\">\r\n\t<li style=\"text-align:justify; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"font-family:"Calibri",sans-serif\">Strong written communication and documentation skills.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:justify; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"font-family:"Calibri",sans-serif\">Analytical mindset with strong problem-solving abilities.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:justify; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"font-family:"Calibri",sans-serif\">Team-oriented approach with the ability to work collaboratively across departments</span></span></span></span></span></li>\r\n\t<li style=\"text-align:justify; margin-bottom:15px; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"font-family:"Calibri",sans-serif\">Ability to multitask and prioritize effectively in fast-paced environments.</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"text-align:justify; margin-bottom:15px\"><span style=\"font-size:11pt\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><b><span style=\"font-size:12.0pt\"><span style=\"font-family:"Aptos Light",sans-serif\">Job Type:</span></span></b> <span style=\"font-family:"Calibri",sans-serif\">Full-time</span></span></span></span></p>\r\n\r\n<p style=\"text-align:justify; margin-bottom:15px\"><span style=\"font-size:11pt\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><b><span style=\"font-size:12.0pt\"><span style=\"font-family:"Aptos Light",sans-serif\">Salary:</span></span></b> <span style=\"font-family:"Calibri",sans-serif\">$75,000 - $85,000 per year (commensurate with experience)</span></span></span></span></p>\r\n\r\n<p style=\"text-align:justify; margin-bottom:15px\"><span style=\"font-size:11pt\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><b><span style=\"font-size:12.0pt\"><span style=\"font-family:"Aptos Light",sans-serif\">Benefits:</span></span></b> <span style=\"font-family:"Calibri",sans-serif\">Dental insurance, Health insurance, Vision Insurance, PTO, and 401(k)</span></span></span></span></p>\r\n\r\n<p style=\"text-align:justify; margin-bottom:15px\"><span style=\"font-size:11pt\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><b><span style=\"font-size:12.0pt\"><span style=\"font-family:"Aptos Light",sans-serif\">Schedule:</span></span></b> <span style=\"font-family:"Calibri",sans-serif\">Monday to Friday (participation in on-call or extended shift coverage as needed)</span></span></span></span></p>\r\n\r\n<p style=\"text-align:justify; margin-bottom:15px\"><span style=\"font-size:11pt\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><b><span style=\"font-size:12.0pt\"><span style=\"font-family:"Aptos Light",sans-serif\">Work Location:</span></span></b> <span style=\"font-family:"Calibri",sans-serif\">In-person (Brooklyn NY, <b>OR</b> Melville, NY, <b>OR</b> West Caldwell, NJ <b>OR</b> Cherry Hill, NJ, <b>OR</b> Boca Raton FL</span></span></span></span></p>\r\n\r\n<div align=\"center\" style=\"text-align:center; margin-bottom:15px\">\r\n<hr align=\"center\" size=\"2\" width=\"100%\" /></div>\r\n\r\n<h1 style=\"margin-top:16px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:"Montserrat SemiBold"\"><span style=\"color:black\"><span style=\"font-family:"Aptos Light",sans-serif\">Disclaimer: </span></span></span></span><span style=\"font-size:11pt\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><span style=\"font-family:"Calibri",sans-serif\">This document outlines the key responsibilities and expectations for the NOC Technician II role. Responsibilities may evolve based on company priorities, technical operation needs, and business requirements.</span></span></span></span></h1>\r\n\r\n<p style=\"text-align:justify; margin-bottom:15px\"><span style=\"font-size:11pt\"><span style=\"font-family:Montserrat\"><span style=\"color:black\"><b><span style=\"font-size:10.0pt\"><span style=\"font-family:"Calibri",sans-serif\">EEO Statement </span></span></b></span></span></span><br />\r\n<span style=\"font-size:12pt\"><span style=\"vertical-align:baseline\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\"><span style=\"font-family:"Calibri",sans-serif\">We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.</span></span></span></span></span></p>\r\n\r\n<p style=\"text-align:justify; margin-bottom:15px; margin-left:8px\"> </p>\r\n",
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"googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"NOC Technician Tier 2 (Backup & Recovery Specialist)\",\"identifier\":\"J0XX13257599\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/A81E24EFD44C464AD2D937A40A67BEC3/jobs/257599\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=A81E24EFD44C464AD2D937A40A67BEC3\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":75000,\"maxValue\":85000,\"unitText\":\"\"}},\"datePosted\":\"2026-05-26\",\"description\":\"Job DetailsJob Location: West Caldwell, NJ 07006Salary Range: $75,000.00 - $85,000.00 Salary\\r\\n\\r\\nJob Title: NOC Technician Tier 2 (Backup & Recovery Specialist)\\r\\n\\r\\nDepartment: Technical Operations NOC\\r\\n\\r\\nReports to: Director of Technical Operations\\r\\n\\r\\nPosition Summary: The NOC Technician II plays a key mid-level support role within the Network Operations Center. This position bridges the gap between frontline alert responders and senior engineering staff. The role serves as the primary subject matter expert for backup administration, configuration, auditing, remediation, and recovery across managed client environments. This position is responsible for handling complex alert remediation, supporting infrastructure stability, assisting with onboarding processes, and ensuring the reliability and integrity of managed backup solutions. 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Responsibilities may evolve based on company priorities, technical operation needs, and business requirements.\\r\\n\\r\\nEEO Statement \\r\\nWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.\\r\\n\\r\\n \\r\\nQualifications\",\"responsibilities\":\"\\r\\n\\r\\nJob Title: NOC Technician Tier 2 (Backup & Recovery Specialist)\\r\\n\\r\\nDepartment: Technical Operations NOC\\r\\n\\r\\nReports to: Director of Technical Operations\\r\\n\\r\\nPosition Summary: The NOC Technician II plays a key mid-level support role within the Network Operations Center. This position bridges the gap between frontline alert responders and senior engineering staff. The role serves as the primary subject matter expert for backup administration, configuration, auditing, remediation, and recovery across managed client environments. This position is responsible for handling complex alert remediation, supporting infrastructure stability, assisting with onboarding processes, and ensuring the reliability and integrity of managed backup solutions. 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