Process & Tooling Engineer

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{
  "id": "2647381",
  "name": "Process & Tooling Engineer",
  "office": "India",
  "keywords": [],
  "schedule": "full-time",
  "createdAt": "2026-05-26T11:27:51+00:00",
  "seniority": "experienced",
  "department": "R&D",
  "occupation": "general_and_other_it_software",
  "subcompany": "Friar Service India Private Limited",
  "employmentType": "permanent",
  "jobDescriptions": [
    {
      "name": "What you'll do",
      "value": "To support and enhance the efficiency and effectiveness of Regnology’s Research & Development (R&D) operations by optimizing business processes, managing and configuring our toolchain with a strong focus on Jira, and leveraging AI and automation to streamline workflows.<br>The role contributes to the continuous improvement of our software development lifecycle (SDLC) and Agile ways of working, ensuring our R&D and Product Management (PM) teams have an efficient and scalable environment to deliver high-quality products.<br><br><strong>Responsibilities</strong><br><br><strong>Process & Tooling Optimization</strong><br><ul><li>Analyze and document existing R&D and PM business processes to identify opportunities for improvement, simplification, and automation.</li><li>Support teams in applying and improving Agile ways of working tailored to business needs.</li><li>Assist in evaluating and implementing tools and technologies that improve the Software Development Lifecycle, from requirements gathering to delivery.</li><li>Contribute to the continuous improvement and standardization of internal tooling and processes.</li></ul><strong>Jira & Atlassian Suite Management</strong><br><ul><li>Serve as a key contact for Jira and other Atlassian products (e.g., Confluence), specifically Atlassian’s Cloud Offering.</li><li>Configure and maintain Jira workflows, schemes, custom fields, dashboards, automations, and other platform configurations to support the needs of R&D and PM teams.</li><li>Support the administration, maintenance, and optimization of the Atlassian tool ecosystem.</li><li>Develop and maintain documentation and training materials related to tooling and processes.</li><li>Provide user support and guidance for Jira and related tools.</li></ul><strong>AI & Automation Initiatives</strong><br><ul><li>Identify opportunities to leverage AI and automation to improve internal workflows and operational efficiency.</li><li>Develop and maintain scripts (e.g., in Python) to automate repetitive tasks and support integrations between tools within the SDLC ecosystem.</li><li>Support initiatives related to automated reporting, workflow automation, and data analysis.</li><li>Stay informed about emerging AI and automation capabilities relevant to software development and process optimization.</li></ul><strong>Collaboration & M&A Integration</strong><br><ul><li>Collaborate closely with R&D, Product Management, and other stakeholders to understand business requirements and support effective tooling and process solutions.</li><li>Act as a bridge between R&D and PM teams to help ensure alignment between processes, tools, and operational needs.</li><li>Support onboarding, training, and adoption of tooling and process improvements.</li><li>Support the integration of R&D processes, systems, and toolchains during Mergers and Acquisitions (M&A) activities where required.</li></ul><br>"
    },
    {
      "name": "Why we should decide on you",
      "value": "<strong>R&D Process Knowledge</strong><br><ul><li>Good understanding of software development lifecycle (SDLC) processes, tooling, and R&D operations.</li><li>Practical experience working in Agile environments (e.g., Scrum, Kanban).</li></ul><strong>CI/CD & DevOps</strong><br><ul><li>Practical experience with CI/CD platforms (Jenkins, GitHub Actions, Bitbucket Pipelines, or equivalent)</li><li>Ability to design pipeline templates, quality gates, and automated enforcement rules</li></ul> <br><strong>AI & Emerging Technologies</strong><br><ul><li>Practical understanding of AI concepts and interest in applying AI technologies to improve workflows and operational efficiency.</li></ul><strong>Jira Administration & Tooling</strong><br><ul><li>Strong hands-on experience with Jira administration and configuration, including workflows, schemes, permissions, automations, and customizations.</li><li>Experience with Atlassian products such as Confluence and related tooling ecosystems.</li></ul><strong>Automation & Scripting</strong><br><ul><li>Experience with scripting and automation, preferably using Python.</li><li>Familiarity with integrations and automation between development and collaboration tools.</li></ul><strong>API & Integration Engineering</strong><br><ul><li>Advanced REST API, webhook, and event-driven integration design across toolchains</li><li>Experience with Atlassian APIs (Jira, Confluence, Bitbucket) for automation, reporting, and governance tooling</li><li>Familiarity with data pipeline patterns sourcing metrics across multiple systems</li></ul><br> <strong>DocOps & Documentation Engineering</strong><br><ul><li>Hands-on experience with Docs-as-Code: Markdown authoring, Git-based documentation workflows, and documentation publishing platforms</li><li>Experience building documentation CI/CD pipelines — linting, link checking, build automation, and publishing integrations</li><li>Understanding of documentation information architecture, metadata modelling, and structured content standards</li></ul><br><strong>Business & Collaboration Skills</strong><br><strong>Stakeholder Collaboration</strong><br><ul><li>Ability to understand business needs and translate them into practical process and tooling improvements.</li><li>Strong collaborative mindset and ability to work effectively across technical and non-technical teams.</li></ul><strong>Communication</strong><br><ul><li>Good communication skills with the ability to explain technical concepts and process-related topics clearly to different audiences.</li></ul><br><strong>Analytical & Problem-Solving Skills</strong><br><strong>Analytical Thinking</strong><br><ul><li>Strong analytical and problem-solving skills with the ability to identify improvement opportunities and implement practical solutions.</li></ul><strong>Continuous Improvement</strong><br><ul><li>Proactive mindset with a strong focus on continuous improvement, operational efficiency, and user experience.</li></ul><strong>Data-Driven Approach</strong><br><ul><li>Ability to use data and reporting to support decision-making and measure the effectiveness of process improvements.</li></ul><br><br>"
    },
    {
      "name": "Why you should decide on us",
      "value": "<ul><li>Let’s grow together, join our market leading SaaS company – our agile character and culture of innovation enables you to design our future.</li><li>We provide you with the opportunity to take on responsibility and participate in international projects.  </li><li>In addition to our buddy-program, we offer numerous individual and wide-ranging training opportunities during which you can explore technical and functional areas. </li><li>Our internal mobility initiative encourages colleagues to transfer cross functionally to gain experience and promotes knowledge sharing.</li><li>We are proud of our positive working atmosphere characterized by a supportive team across different locations and countries and transparent communication across all levels. </li><li>Together we're better - meet your colleagues at our numerous team events</li></ul>"
    }
  ],
  "occupationCategory": "it_software",
  "recruitingCategory": "India"
}