Helpdesk Support

{
  "content_hash": "68e2ab0f189586d2a4c1dfa9e6138dd03b2eb2fa65ac47a1d0d69d6ea62b91d0",
  "source_hash": "c51b7533cec8381786aea7ccde8733c8af4611fe46b45d8c9304fecd8b7b2882",
  "last_changed_at": "2026-06-06T10:49:25.754Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Baltimore, MD, United States",
    "city": "Baltimore",
    "region": "MD",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": 22,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:49:25.748Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Baltimore, MD, United States",
      "city": "Baltimore",
      "region": "MD",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
}

{}

{
  "id": "744000130582829",
  "ref": "https://api.smartrecruiters.com/v1/companies/meta1/postings/744000130582829",
  "name": "Helpdesk Support",
  "uuid": "64eb3c49-c780-4b70-9a80-1ba295096669",
  "detail": {
    "id": "744000130582829",
    "name": "Helpdesk Support",
    "uuid": "64eb3c49-c780-4b70-9a80-1ba295096669",
    "jobAd": {
      "sections": {
        "jobDescription": {
          "text": "<p><strong>Print Support Specialist</strong><br>\n<strong>Baltimore, MD (onsite)</strong><br>\n<strong>4+Month (Temp to Perm)<br>\nMon-Fri, 8am - 5pm</strong></p>",
          "title": "Job Description"
        },
        "qualifications": {
          "text": "<ul><li><p>Seeking a Print Support Specialist I to provide daily support for network and workstation printers in a hospital environment. This role includes printer troubleshooting and break/fix support, toner delivery, inventory management, printer procurement, documentation, customer support, and assistance with print/copy center projects. The position requires a technically skilled, organized, self-motivated individual who is comfortable working independently and spending most of the day on their feet.</p><p><strong>Responsibilities</strong></p></li><li>Provide daily support for network and workstation printers.</li><li>Respond to customer support requests and resolve issues quickly, accurately, and professionally.</li><li>Troubleshoot printer hardware and connectivity issues and escalate complex problems as needed.</li><li>Keep customers informed of issue status and resolution progress.</li><li>Deliver toner and maintain on-site consumables inventory.</li><li>Manage printer hardware inventory, hot-swap inventory, and procurement activities.</li><li>Assist with printer installations, moves, replacements, and relocations.</li><li>Support copy center operations and print production projects as needed.</li><li>Document service requests, troubleshooting activities, resolutions, and fleet meter reads.</li><li>Maintain printer fleet tools, databases, and records.</li><li>Provide remote support and document troubleshooting information.</li><li>Communicate fleet status and performance updates to management.</li></ul>",
          "title": "Qualifications"
        },
        "companyDescription": {
          "text": "<p>My Company support several nationally-known clients and have access to a variety of jobs on an ongoing basis, and I'd look forward to an opportunity to work with you in the future.&#xa0;If you know of&#xa0;anyone who you could recommend&#xa0;that would be interested in this position, please let me know.&#xa0;</p>",
          "title": "Company Description"
        },
        "additionalInformation": {
          "text": "<p>Candidates must be able to lift 50 pounds and stand for extended periods of time.</p>",
          "title": "Additional Information"
        }
      }
    },
    "jobId": "5a77d578-f5d6-440d-b931-27d354177b17",
    "active": true,
    "company": {
      "name": "Meta",
      "identifier": "Meta1"
    },
    "creator": {
      "name": "",
      "avatarUrl": ""
    },
    "jobAdId": "b617204e-0cb8-4c1e-a3b1-62b6964f8263",
    "applyUrl": "https://jobs.smartrecruiters.com/Meta1/744000130582829-helpdesk-support?oga=true",
    "function": {
      "id": "information_technology",
      "label": "Information Technology"
    },
    "industry": {
      "id": "printing",
      "label": "Printing"
    },
    "language": {
      "code": "en",
      "label": "English",
      "labelNative": "English (US)"
    },
    "location": {
      "city": "Baltimore",
      "hybrid": false,
      "region": "MD",
      "remote": false,
      "address": "900 South Caton Avenue",
      "country": "us",
      "latitude": "39.2719837",
      "longitude": "-76.67170890000001",
      "postalCode": "21229",
      "fullLocation": "Baltimore, MD, United States"
    },
    "refNumber": "REF888D",
    "postingUrl": "https://jobs.smartrecruiters.com/Meta1/744000130582829-helpdesk-support",
    "visibility": "PUBLIC",
    "customField": [
      {
        "fieldId": "COUNTRY",
        "valueId": "us",
        "fieldLabel": "Country/Region",
        "valueLabel": "United States"
      },
      {
        "fieldId": "58b81663e4b06dbf7dd50fb6",
        "valueId": "default",
        "fieldLabel": "Brands",
        "valueLabel": "Meta"
      }
    ],
    "referralUrl": "https://jobs.smartrecruiters.com/external-referrals/company/Meta1/publication/64eb3c49-c780-4b70-9a80-1ba295096669?dcr_ci=Meta1",
    "compensation": {
      "max": 22,
      "period": "HOURLY",
      "currency": "USD"
    },
    "defaultJobAd": true,
    "releasedDate": "2026-06-05T19:32:35.148Z",
    "experienceLevel": {
      "id": "associate",
      "label": "Associate"
    },
    "typeOfEmployment": {
      "id": "contract",
      "label": "Contract"
    }
  },
  "company": {
    "name": "Meta",
    "identifier": "Meta1"
  },
  "jobAdId": "b617204e-0cb8-4c1e-a3b1-62b6964f8263",
  "function": {
    "id": "information_technology",
    "label": "Information Technology"
  },
  "industry": {
    "id": "printing",
    "label": "Printing"
  },
  "language": {
    "code": "en",
    "label": "English",
    "labelNative": "English (US)"
  },
  "location": {
    "city": "Baltimore",
    "hybrid": false,
    "region": "MD",
    "remote": false,
    "address": "900 South Caton Avenue",
    "country": "us",
    "latitude": "39.2719837",
    "longitude": "-76.67170890000001",
    "postalCode": "21229",
    "fullLocation": "Baltimore, MD, United States"
  },
  "refNumber": "REF888D",
  "department": {},
  "visibility": "PUBLIC",
  "customField": [
    {
      "fieldId": "COUNTRY",
      "valueId": "us",
      "fieldLabel": "Country/Region",
      "valueLabel": "United States"
    },
    {
      "fieldId": "58b81663e4b06dbf7dd50fb6",
      "valueId": "default",
      "fieldLabel": "Brands",
      "valueLabel": "Meta"
    }
  ],
  "defaultJobAd": true,
  "releasedDate": "2026-06-05T19:32:35.148Z",
  "detail_errors": [],
  "experienceLevel": {
    "id": "associate",
    "label": "Associate"
  },
  "typeOfEmployment": {
    "id": "contract",
    "label": "Contract"
  }
}