MEDICAL ASSISTANT III

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    "requisitionDescription": "<div><p><strong>POSITION PURPOSE:&nbsp;</strong><br><br>Provide supportive and services to patients under the supervision of skill nursing (RNs) staff. Team member in the delivery of health care services.<br><br><strong>POSITION REQUIREMENTS / QUALIFICATIONS:</strong><br><br><strong><ins>Education/Experience</ins></strong>:<br>High School diploma or GED equivalent. Graduate from an approved Medical Assistant Program (in Florida or any other State) 1-2 year&rsquo;s experience in a medical setting desired. ICD 10 Coding experience preferred. Knowledge of Medicaid / Medicare Insurance, collection and setup desired.<br><br><strong><ins>Licensure / Certification</ins></strong>:<br>Certified as a Medical Assistant. Must maintain current CPR certification from the American Heart Association.<br><br><strong><ins>Skills / Ability:</ins></strong><br>Knowledge of medical terminology. Good communication skills and interpersonal relationships. Must type a minimum of 20 - 30 WPM. Must have knowledge of math, operation of calculator; telephone etiquette, human relation skills and organizational skills. Must be computer literate. Ability to demonstrate effective oral and written communication skills. Bi-lingual skills desired.<br><br><br><strong>POSITION RESPONSIBILITIES (THIS IS A NON-EXEMPT POSITION)</strong><br><br><strong>QUALITY OF WORK</strong><br>Consistently gives accurate attention to all details.<br>Communicates effectively and expresses ideas clearly; actively listens and always follows appropriate channel of communications.<br>Consistently greets patients and treats patients with respect.<br>Accurately sets up for exams, i.e. PAP&rsquo;S, etc. to reduce patients&rsquo; delay.<br>Anticipates providers&rsquo; needs when preparing patients.<br>Demonstrates concern for patient flow.<br>Prepares unit for next patient&rsquo;s needs; very thorough and accurate.<br>Cleans area for next day patients care to reduce delays.<br>Always cross checks patients&rsquo; paperwork to ensure accuracy of medical records.<br>Knowledgeable and comfortable with Intergy System and making appointments.<br>Follows Policies and Procedures for Infection Control.<br><br><strong>QUANTITY OF WORK</strong><br>Register new client on Intergy as per guidelines issued by Community Health of So. Florida.<br>Researches files for previous enrollment in CHI computer system before creating a new medical record number.<br>Re-new or update existing clients&rsquo; profiles as per guidelines issued by Community Health of South Florida.<br>Performs financial screening on active clients who have requested services from Community Health of South Florida, Inc.<br>Attempt collection of past due debts as clients request services from CHI.<br>Check-in clients for needed medical services.<br>Check-out clients upon receiving medical services.<br>Process of patient payments.<br>Review and balance out daily batches.<br>Submit daily journal to assigned supervisor.<br>Submit cash and copies of daily batches to the Accounting Department for deposit.<br>Complete statistical data and submit daily.<br>Reviews Quality Care Guidelines/Patient Reminder print-out to identify overdue items e.g. Advance Directives, Learning Needs Assessment, Depression Screening, etc.<br>Identifies patients who have not executed an Advance Directive and provide them with the Advance Directive form to read.<br>Identifies patients who need a Learning Needs Assessment and gives them the form to complete.<br>Identifies patients due for Depression Screening and provide them with a PHQ-9 form in the appropriate language to complete.<br>Gives all new patients a New Patient History form to complete before Nursing Staff calls the patient.<br>Attaches a completed new patient lab request form to the encounter form of every new patient.<br>Consistently informs patients that their Provider wants them to read or complete the appropriate forms or education material while waiting to see the Provider.<br>Verifies Medicare, Medicaid and all other insurance carriers.<br>Performs daily balance closing and ensures that all procedures and payments are posted accurately.<br>Performs cashier duties, collect patient funds for services and enters data into computer for payment received.<br>Train new employees on all functions of Patient Services (i.e. registration, cashiering, posting of B&amp;E&rsquo;s and Payments).<br>Produces a consistent volume of acceptable work.<br>Provides accurate and timely documentation in patient charts within the same day of intervention.<br>Completes assigned task in a timely manner.<br>Finds appropriate task to do in down time.<br>Willingly accepts duties not ordinarily assigned to facilitate patient care.<br>Prioritizes tasks assigned, requests help as needed and maintains productivity.<br>Keep providers&rsquo; room stocked at all times to prevent delays in patient care.<br>Completes and post all B&amp;E (billing and encounter) forms within the same day of intervention.<br><br><strong>KNOWLEDGE OF JOB</strong><br>Possesses general knowledge of the CHI system, procedures, location of all departments, treatment areas and other patient services.<br>Adheres to Department Policies and Procedures in performing duties and assignments.<br>Generally knowledgeable regarding the job requirements.<br>Demonstrates the ability to work with a diverse population.<br>Discharges patients taking off doctor&rsquo;s orders for follow-up care, i.e. lab requests, consults, etc.&hellip;<br>Understands the importance of the computer environment and is willing to learn new skills.<br>Knows the limitations of their job and reports appropriately to their supervisor.<br><br><strong>JUDGMENT AND DECISION MAKING</strong><br>Seeks guidance and direction as necessary for the successful completion of job duties.<br>Consistently combines ethical judgment with technical skill within the Policies and legal guidelines of CHI.<br>Follows written and verbal instruction as directed.<br>Always attempts to understand co-workers needs and responds accordingly.<br>Recognizes his/her role in the department and how it relates to the overall function of CHI.<br>Actively participates as a team member, adding to the morale of the unit.<br>Completely checks in patients, recording vital signs and reports abnormal findings to Nursing Supervisor or team leader.<br><br><strong>PLANNING AND TIME UTILIZATION/INITIATIVE</strong><br>Consistently uses available time to departmental advantage and assists where needed.<br>Adapts and is flexible in order to meet changing departmental needs and priorities.<br>Consistently performs as a self-starter who needs no reminders of duties and/or tasks which need to be completed.<br>Reports to the supervisor any suggestions for changes in Policies or Procedures that can be improved.<br>Initiates new ideas and shares with team members.<br>Dependable when called upon to assist in departmental needs.<br><br><strong>RELATIONS/CARE</strong><br>Consistently maintains work area in a clean and orderly condition.<br>Observes CHI&rsquo;s Uniform Dress Code and wears identification badge at all times.<br>Performs all daily functions in accordance with CHI Policies and Procedures.<br>Recognizes and evaluates personal strengths and weakness; handles personal and professional frustration appropriately.<br>Adheres to emergency procedures, fire drills, evacuation procedures and internal/external disaster plans.<br>Relates and interacts well with others, regardless of sociological backgrounds.<br>Handles all communication, including telephone information requests with courtesy, accuracy and respect for confidentiality; receives information and distributes messages as necessary.<br>Monitor CHI&rsquo;s employee hand washing.<br>Assist Pharmacy, as needed.<br>Perform Lab duties, as needed.<br>Order supplies for departments in Health Center, as needed.<br>Assist staff with software issues.<br>Train new hires on computer system.<br>Super user.<br>Scans medical record contents and loose paper work into the EHR.<br>Verifies patient information such as name and account number before scanning documents.<br>Tasks documents to doctors for viewing and signatures.<br>Checks scanned images for legibility and clarity.<br>Discards protected health information into the proper receptacles(s).<br>Answers telephones by the third ring using appropriate telephone etiquette and handles request with courtesy, accuracy and respect for patient confidentiality.<br>Attends appropriate orientation and employee Education Program and any other programs which are deemed necessary.<br>Retrieves information from patient record as needed.<br>Respects the rights, privacy and property of others at all time.<br>Adheres to expectations and responsibilities of Care Team.<br>Establishes a good rapport and professional working relationship with all departmental personnel.<br><br><strong>PATIENT FINANCIAL SERVICES DUTIES</strong><br>Register new client on Intergy as per guidelines issued by Community Health of So. Florida.<br>Researches files for previous enrollment in CHI computer system before creating a new medical record number.<br>Re-new or update existing clients&rsquo; profiles as per guidelines issued by Community Health of South Florida.<br>Performs financial screening on active clients who have requested services from Community Health of South Florida, Inc.<br>Check-in clients for needed medical services.<br>Check-out clients upon receiving medical services.<br>Process of patient payments.<br>Review and balance out daily batches.<br>Submit daily journal to assigned supervisor.<br>Submit cash and copies of daily batches to the Accounting Department for deposit.<br>Complete statistical data and submit daily.<br>Reviews Quality Care Guidelines/Patient Reminder print-out to identify overdue items e.g. Advance Directives, Learning Needs Assessment, Depression Screening, etc.<br>Identifies patients who have not executed an Advance Directive and provide them with the Advance Directive form to read.<br>Identifies patients who need a Learning Needs Assessment and gives them the form to complete.<br>Identifies patients due for Depression Screening and provide them with a PHQ-9 form in the appropriate language to complete.<br>Gives all new patients a New Patient History form to complete before Nursing Staff calls the patient.<br>Attaches a completed new patient lab request form to the encounter form of every new patient.<br>Consistently informs patients that their Provider wants them to read or complete the appropriate forms or education material while waiting to see the Provider.<br>Verifies Medicare, Medicaid and all other insurance carriers.<br>Performs daily balance closing and ensures that all procedures and payments are posted accurately.<br>Maintains appropriate interdepartmental communications.<br>Performs cashier duties, collect patient funds for services and enters data into computer for payment received.<br>Train new employees on all functions of Patient Services (i.e. registration, cashiering, posting of B&amp;E&rsquo;s and Payments).<br><br><strong>WORK HABITS</strong><br>Reports to work on time, as scheduled, ready to begin work at start of shift and with minimal absenteeism.<br>Never abuses or takes advantage of sick time or personal leave days.<br>Provides proper notification and advance notice for absence or tardiness.<br>Returns to work on time from lunch or breaks.<br>Maintains current license and/or meets continuing education requirements.<br>Attends in-service training when scheduled.<br>Use appropriate and correct telephone etiquette at all times.<br>Participates in Continuing Educational In-services and Performance Improvement Activities.<br>Adheres to Infection Control Policies and Procedures, including Universal Precautions.<br>Utilizes personal protective equipment appropriately such as, but not limited to, gloves, face shields or masks and eye protection to prevent the transmission of blood borne pathogens.<br>Follows Department and CHI&rsquo;s Safety Policies.<br>Reports safety hazards immediately when identified.<br>Adheres to Confidentiality Policies &amp; Procedures / HIPAA Regulations.<br>Performs other duties as assigned, including variable shifts if needed.</p></div>\n",
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