Home › Companies › 607935de 2b1d 458c B855 117de5edb60d 19000101 000001 › Heart Line Supervisor
Heart Line Supervisor
607935de 2b1d 458c B855 117de5edb60d 19000101 000001 · Dobbs Ferry, NY, US, Dobbs Ferry, NY · Active · $26 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 607935de 2b1d 458c B855 117de5edb60d 19000101 000001 |
| Title | Heart Line Supervisor |
| Normalized title | - |
| Department / team | - |
| Location | Dobbs Ferry, NY, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $26 / hour |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-04-02 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 607935de 2b1d 458c B855 117de5edb60d 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Dobbs Ferry. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 607935de 2b1d 458c B855 117de5edb60d 19000101 000001 |
| Source | 579f7d0d-db76-4a18-9826-fc9a35d0cb86 |
| ATS provider | ADP Workforce Now Recruiting |
Description
Position Overview:
The Heart Line is a statewide warmline call center service for young adults impacted by the child welfare system of NYS. The goal of the program is to offer youth in both congregate and community placements, direct access to ‘lived expert’ peers who can listen through relatable connections and refer to community-based resources. The Supervisor for the Heart Line will have the ability, through lived and professional expertise, to guide, support, empower, inspire, and motivate their team of Heart Line Relatable Responders who will be operating the program remotely from various regions across NYS. The Heart Line Supervisor will be responsible for monitoring calls, 1:1 coaching of Relatable Responders, facilitate weekly team meetings, manage scheduling and coverage, present to stakeholders on program performance & network with statewide agencies to promote launch of the Heart Line program. The Supervisor will also be responsible for monitoring and tracking data documentation for the program callers as well as Responders.
Position Qualifications:
First-hand lived experience in youth serving system (child welfare, juvenile justice, mental health, etc.). Clinical environment experience preferred or Minimum 4 years or more experience working with at-risk transitional age youth. Demonstrate organization, initiative, and creativity, particularly with lived experts. Demonstrate experience in group work coordination and tele-support services. Demonstrate understanding of the causes and concerns that child welfare impacted youth in NYS experience. Demonstrate understanding of the complex issues facing Black and Latino adolescents. Ability to work effectively as a representative for the organization, team member and independently. Ability to establish and maintain effective relationships with staff and stakeholders. Demonstrate ability to effectively use a multi-cultural approach in working with special needs youth. Excellent oral and written communication skills. Demonstrate strong integrity and care while providing healing-based services.
The Children’s Village does not discriminate against any employee, prospective employee or contractor because of race, color, religion, sex, sexual orientation, gender identity, gender expression, creed, age, national origin, citizenship status, physical or mental disability, marital status, veteran status, genetic predisposition, domestic violence victim status, criminal conviction history or any other protected classification under federal, state or local law.
Full job record
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| Org ID | 547e4144-ce57-4ffd-8916-1218a36011a7 |
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| Board ID | 579f7d0d-db76-4a18-9826-fc9a35d0cb86 |
| Provider | adp_workforcenow |
| Provider Job Key | 631607 |
| Title | Heart Line Supervisor |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Dobbs Ferry, NY, US, Dobbs Ferry, NY |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | NY |
| City | Dobbs Ferry |
| Salary Raw | Up to 26.44 (USD) Hourly |
| Salary Min | 0 |
| Salary Max | 26.44 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=607935de-2b1d-458c-b855-117de5edb60d&ccId=19000101_000001&lang=en_US&type=JS&jobId=631607&jwId=9202023756111_1 |
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| First Seen At | 2026-05-31 18:30:06Z |
| Last Seen At | 2026-06-06 12:43:52Z |
| Last Checked At | 2026-06-06 12:43:52Z |
| Last Changed At | 2026-06-06 12:43:52Z |
| Inactive At | — |
| Source Posted At | 2026-04-02 21:24:00Z |
| Source Updated At | — |
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"requisitionDescription": "<div><p data-pasted=\"true\" style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\"><u style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Position Overview:</u></strong></p><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'>The Heart Line is a statewide warmline call center service for young adults impacted by the child welfare system of NYS. The goal of the program is to offer youth in both congregate and community placements, direct access to ‘lived expert’ peers who can listen through relatable connections and refer to community-based resources. The Supervisor for the Heart Line will have the ability, through lived and professional expertise, to guide, support, empower, inspire, and motivate their team of Heart Line Relatable Responders who will be operating the program remotely from various regions across NYS. The Heart Line Supervisor will be responsible for monitoring calls, 1:1 coaching of Relatable Responders, facilitate weekly team meetings, manage scheduling and coverage, present to stakeholders on program performance & network with statewide agencies to promote launch of the Heart Line program. 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Clinical environment experience preferred or Minimum 4 years or more experience working with at-risk transitional age youth. Demonstrate organization, initiative, and creativity, particularly with lived experts. Demonstrate experience in group work coordination and tele-support services. Demonstrate understanding of the causes and concerns that child welfare impacted youth in NYS experience. Demonstrate understanding of the complex issues facing Black and Latino adolescents. Ability to work effectively as a representative for the organization, team member and independently. Ability to establish and maintain effective relationships with staff and stakeholders. Demonstrate ability to effectively use a multi-cultural approach in working with special needs youth. Excellent oral and written communication skills. Demonstrate strong integrity and care while providing healing-based services.</p><h5 style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0.5rem; margin-bottom: 0.5rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); text-align: center;'><em style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">The Children’s Village does not discriminate against any employee, prospective employee or contractor because of race, color, religion, sex, sexual orientation, gender identity, gender expression, creed, age, national origin, citizenship status, physical or mental disability, marital status, veteran status, genetic predisposition, domestic violence victim status, criminal conviction history or any other protected classification under federal, state or local law.</em></h5></div>\n",
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