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HomeCompanies607935de 2b1d 458c B855 117de5edb60d 19000101 000001Heart Line Supervisor

Heart Line Supervisor

607935de 2b1d 458c B855 117de5edb60d 19000101 000001 · Dobbs Ferry, NY, US, Dobbs Ferry, NY · Active · $26 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company607935de 2b1d 458c B855 117de5edb60d 19000101 000001
TitleHeart Line Supervisor
Normalized title-
Department / team-
LocationDobbs Ferry, NY, United States
Work model-
Employment typeFull Time
Salary$26 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-02 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 607935de 2b1d 458c B855 117de5edb60d 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Dobbs Ferry.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company607935de 2b1d 458c B855 117de5edb60d 19000101 000001
Source579f7d0d-db76-4a18-9826-fc9a35d0cb86
ATS providerADP Workforce Now Recruiting

Description

Position Overview: The Heart Line is a statewide warmline call center service for young adults impacted by the child welfare system of NYS. The goal of the program is to offer youth in both congregate and community placements, direct access to ‘lived expert’ peers who can listen through relatable connections and refer to community-based resources. The Supervisor for the Heart Line will have the ability, through lived and professional expertise, to guide, support, empower, inspire, and motivate their team of Heart Line Relatable Responders who will be operating the program remotely from various regions across NYS. The Heart Line Supervisor will be responsible for monitoring calls, 1:1 coaching of Relatable Responders, facilitate weekly team meetings, manage scheduling and coverage, present to stakeholders on program performance & network with statewide agencies to promote launch of the Heart Line program. The Supervisor will also be responsible for monitoring and tracking data documentation for the program callers as well as Responders. Position Qualifications: First-hand lived experience in youth serving system (child welfare, juvenile justice, mental health, etc.). Clinical environment experience preferred or Minimum 4 years or more experience working with at-risk transitional age youth. Demonstrate organization, initiative, and creativity, particularly with lived experts. Demonstrate experience in group work coordination and tele-support services. Demonstrate understanding of the causes and concerns that child welfare impacted youth in NYS experience. Demonstrate understanding of the complex issues facing Black and Latino adolescents. Ability to work effectively as a representative for the organization, team member and independently. Ability to establish and maintain effective relationships with staff and stakeholders. Demonstrate ability to effectively use a multi-cultural approach in working with special needs youth. Excellent oral and written communication skills. Demonstrate strong integrity and care while providing healing-based services. The Children’s Village does not discriminate against any employee, prospective employee or contractor because of race, color, religion, sex, sexual orientation, gender identity, gender expression, creed, age, national origin, citizenship status, physical or mental disability, marital status, veteran status, genetic predisposition, domestic violence victim status, criminal conviction history or any other protected classification under federal, state or local law.

Full job record

Job ID8f8a990c646e1b09c120e19fe35fc765c745c0c1
Org ID547e4144-ce57-4ffd-8916-1218a36011a7
Source ID579f7d0d-db76-4a18-9826-fc9a35d0cb86
Board ID579f7d0d-db76-4a18-9826-fc9a35d0cb86
Provideradp_workforcenow
Provider Job Key631607
TitleHeart Line Supervisor
Normalized Title
Statusactive
Activeyes
Location TextDobbs Ferry, NY, US, Dobbs Ferry, NY
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionNY
CityDobbs Ferry
Salary RawUp to 26.44 (USD) Hourly
Salary Min0
Salary Max26.44
Salary CurrencyUSD
Salary Periodhour
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Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=607935de-2b1d-458c-b855-117de5edb60d&ccId=19000101_000001&lang=en_US&type=JS&jobId=631607&jwId=9202023756111_1
First Seen At2026-05-31 18:30:06Z
Last Seen At2026-06-06 12:43:52Z
Last Checked At2026-06-06 12:43:52Z
Last Changed At2026-06-06 12:43:52Z
Inactive At
Source Posted At2026-04-02 21:24:00Z
Source Updated At
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Event Fields
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The goal of the program is to offer youth in both congregate and community placements, direct access to &lsquo;lived expert&rsquo; peers who can listen through relatable connections and refer to community-based resources. The Supervisor for the Heart Line will have the ability, through lived and professional expertise, to guide, support, empower, inspire, and motivate their team of Heart Line Relatable Responders who will be operating the program remotely from various regions across NYS. The Heart Line Supervisor will be responsible for monitoring calls, 1:1 coaching of Relatable Responders, facilitate weekly team meetings, manage scheduling and coverage, present to stakeholders on program performance &amp; network with statewide agencies to promote launch of the Heart Line program. The Supervisor will also be responsible for monitoring and tracking data documentation for the program callers as well as Responders.</p><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\"><u style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Position Qualifications:</u></strong></p><p data-pasted=\"true\">First-hand lived experience in youth serving system (child welfare, juvenile justice, mental health, etc.). Clinical environment experience preferred or Minimum 4 years or more experience working with at-risk transitional age youth. Demonstrate organization, initiative, and creativity, particularly with lived experts. Demonstrate experience in group work coordination and tele-support services. Demonstrate understanding of the causes and concerns that child welfare impacted youth in NYS experience. Demonstrate understanding of the complex issues facing Black and Latino adolescents. Ability to work effectively as a representative for the organization, team member and independently. Ability to establish and maintain effective relationships with staff and stakeholders. Demonstrate ability to effectively use a multi-cultural approach in working with special needs youth. Excellent oral and written communication skills. Demonstrate strong integrity and care while providing healing-based services.</p><h5 style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0.5rem; margin-bottom: 0.5rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); text-align: center;'><em style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">The Children&rsquo;s Village does not discriminate against any employee, prospective employee or contractor because of race, color, religion, sex, sexual orientation, gender identity, gender expression, creed, age, national origin, citizenship status, physical or mental disability, marital status, veteran status, genetic predisposition, domestic violence victim status, criminal conviction history or any other protected classification under federal, state or local law.</em></h5></div>\n",
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